ZLINE

ATTAINABLE LUXURY®

Installation Manual

FREESTANDING REFRIGERATION 36" RSM-W MODELS

www.zlinekitchen.com

ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your dreams is never out of reach. Through unique designs and unparalleled quality, ZLINE is dedicated to providing an elevated experience in the heart of your home. With an endless selection of features and finishes, ZLINE's inspiration is your reality.

ZLINE is fueled by a passion for innovation; a relentless pursuit of bringing the highest end luxury designs and professional features into everyone's homes. Because ZLINE continually strives to improve its products, specifications and designs may change without prior notice.

Scan the QR code to view the most up-to-date version of the Installation Manual and User Manual.

⚠️ WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

⚠️ Failure to follow these instructions may result in death, fire, or electric shock.

GENERAL SAFETY

⚠️ Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.

⚠️ Do not use mechanical devices or other means to accelerate the defrosting process of this unit.

⚠️ Do not damage the unit's refrigerant circuit and sealed cooling system.

⚠️ Do not use electrical or mechanical appliances inside the food storage compartments of the appliance.

⚠️ At the end of its service life, dispose of the refrigerator according to local regulations, due to the use of flammable blowing gas and refrigerant.

⚠️ When positioning the appliance at its installation location, ensure the electrical supply cord is not kinked or damaged.

⚠️ Risk of child entrapment. To avoid safety and suffocation risks for children or pets, before disposing of the appliance, take off the doors and drawers and leave the shelves in place so children or pets may not climb inside.

⚠️ Do not use multiple portable electrical outlets or portable power supplies at the rear of the appliance.

⚠️ To avoid any hazards due to instability of the appliance, adjust the height according to the instructions provided in this manual.

PLACEMENT OF ITEMS

FOOD SAFETY

ENERGY WARNINGS

WARNINGS FOR DISPOSAL

Both the refrigerant (R600a isobutane) and cyclopentane foaming material used for this appliance are flammable. Therefore, when the appliance reaches the end of its service life, it should be kept away from any fire source and be disposed of according to local regulations so as to prevent damage to the environment or other harm.

When the refrigerator is disposed of, disassemble the doors and remove gasket of door and shelves. Put the doors and shelves in a proper place to prevent damage to the environment or any other harm.

Correct disposal of this product: This icon indicates this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

ELECTRICAL CONNECTION

⚠️ Failure to follow these instructions may result in death, fire, or electric shock.

ENERGY SAVING TIPS

BEFORE INSTALLATION

TOOLS AND PARTS

PARTS PROVIDED

PARTS AND TOOLS NEEDED

BEFORE INSTALLING THE APPLIANCE

⚠️ Due to refrigerators weighing roughly 350 pounds (159 kg) - and nearly 375 pounds (170 kg) when fully packaged - at least two people must move units when unpacking and installing to avoid risk of personal injury.

PRODUCT DIMENSIONS

Front View:

Side View (Doors Closed, No Handles):

Cabinet Cutout Requirements:

Bottom View (Cabinet Fit):

PRODUCT DIMENSIONS (DOOR OPEN)

Door Open at 135°:

Door Open at 90°:

CUTOUT DIMENSIONS AND CLEARANCES

When placing the refrigerator in a cabinet cutout, reference the following minimal clearance dimensions, which are recommended to facilitate proper ventilation:

Recommended Cabinet Cutout Dimensions:

Depth Notes:

DISASSEMBLING THE DOORS

Note: Refrigerators are shipped with doors installed; units are approximately 34" (863 mm) deep. Doors may need removal for transport through doorways. It is recommended to remove the freezer door first.

⚠️ When replacing or disassembling doors after installation, disconnect the appliance from power and turn off water supply, then drain water lines to avoid electric shock or personal injury.

⚠️ Due to the weight of appliance doors, two people should perform this process to avoid risk of personal injury or damage.

FREEZER DRAWER

  1. Pull out the freezer door and remove drawers by hand. Set drawers and ice scooper aside.
  2. The door is secured to 2 brackets on guiding rails with 4 screws each (total 8 screws). Remove these screws using a Phillips screwdriver or drill bit. Be careful as the door may drop.
  3. Set screws and door aside. Push gliding rails into the freezer. Ensure rails slide in evenly. Use tape if necessary to secure rails during transport.

LEFT REFRIGERATOR DOOR

  1. With doors closed, remove 3 screws from the top hinge cover connecting the doors. Use a step ladder for access.
  2. Pop off the panel to reveal 2 small wire harnesses above hinges, the main white electrical harness, and the plastic water line connection on the left hinge.
  3. On the left door, disconnect both small harnesses. Disconnect the water line by removing small blue clips and pulling the line out. Disengage the large white electrical harness by removing the plastic cover and pushing the clip in the middle to pull apart.
  4. With a second person holding the door, remove the 3 screws securing the left door to the black hinge. Set screws aside.
  5. Open the door to 90° and lift up until the metal pin at the bottom is free from the lower hinge receptacle. No screws need to be removed from the lower hinge. Set the door aside carefully. Note: Water and electric harness lines pass through the upper black hinge. Wires can be removed from the hinge if desired.

RIGHT REFRIGERATOR DOOR

  1. Disconnect the 2 small electrical wire harnesses at the top of the door.
  2. With a second person holding the door, remove the three screws securing the door to the black hinge. Set screws aside.
  3. Open the door to 90° and lift the door firmly up and off. No screws need to be taken off the lower hinge. Set the door aside carefully.

REPLACING THE REFRIGERATOR DOORS

  1. Position the right door at approximately 90° and insert the metal pin at the bottom into the lower hinge receptacle. Close the door.
  2. Re-secure the upper black hinge with the 3 Phillips-head screws.
  3. Repeat for the left door, ensuring the metal pin fits into the lower hinge receptacle and re-securing the upper black hinge.
  4. Reconnect the white electrical harness, water line, and blue clips.
  5. With both doors secured, reconnect the small wiring harnesses and replace the top hinge cover panel. Ensure all wires are safely secured under the hinge cover, avoiding pinching.
  6. Re-secure the top hinge cover with the 3 previously removed screws.

REPLACING THE FREEZER DOOR

  1. Reverse the steps on page 10 to re-secure the freezer door with the white brackets on the gliding rails.
  2. Ensure the 2 door studs on each door fit into the bracket holes. Re-secure the 8 screws removed earlier, hand-tightening first, then fully securing with a drill or screwdriver.

LEVELING THE FEET

⚠️ Before adjusting feet or door height, take extra precautions to prevent personal injury; at least two people are recommended due to the appliance's weight.

LEVELING THE DOORS

  1. Raise the lower door to the level of the higher door.
  2. Insert supplied fastener ring(s) using pliers into the gap between the hinge grommet and lower hinge. The number of rings depends on the gap size.

INSTALLATION

DOOR HANDLE INSTALLATION

⚠️ Precautions should be taken to prevent handles from falling and causing personal injury.

Steps:

  1. Take anchor bolts from the parts package and fasten each into the bolt holes of the refrigerator and freezer doors using a Phillips-head screwdriver.
  2. Place each handle on top of the secured bolts, ensuring handles contact the door surface closely.
  3. Using the provided Allen wrench/hex key, turn clockwise to secure the top and bottom handle screws to the door anchors.

REMOVAL/REPLACEMENT OF DOOR HANDLES

  1. Using the provided Allen wrench/hex key, turn counter-clockwise to loosen the handle screws and pull handles outward.

WATER FILTER REPLACEMENT / INSTALLATION

  1. Pull out the small drawer in the middle of the unit by hand.
  2. Press the filter knob and rotate 90° counterclockwise; the filter will disengage from the connector and can be removed.
  3. Some water will spill out. Check the water tray under the strainer, remove it, and dump the overflow water.
  4. To install a new filter, reverse the process above.

Note: Replace the filter every 6 months for optimal performance and water quality. A water filter icon on the display screen will indicate when replacement is needed. When installing a new filter, drain 2-3 gallons of water from the dispenser to clear debris. Use only ZLINE filters.

INSTALLING THE WATER LINE

⚠️ Risk of electric shock and damage to the appliance. Disconnect the appliance from the electrical power source before working on the water connection. Only a qualified technician may connect the appliance to the water supply in accordance with plumbing and local regulations.

Connecting the water line to a drinkable (potable) water source:

Connect the appliance to a drinking water line only:

Other water connection instructions:

Water pressure and making ice:

INSTALLING THE WATER LINE

Note: A water line installation kit is required. Kits are available at most local hardware stores.

  1. Turn off the main water supply. Attach the 1/4" stainless steel braided line from the kit to the 1/4" connector at the main water shut-off valve behind the refrigerator. Use pliers or a wrench to ensure a snug connection.
  2. Connect the other end of the braided line to the 1/4" to 1/4" brass compression connector provided in the kit.
  3. Slide the female screw connection piece (removed from the brass connector) and the brass ring around the base of the plastic water line extending from the back of the refrigerator.
  4. Securely tighten the plastic line with the female connection piece to the brass connector piece. Use two wrenches to hold one side while turning the other for a snug connection.
  5. Turn on the water supply slowly to check for leaks. Flush several gallons of water to clear the water supply line.

Diagram Description: Illustrates components for water line installation including cold water line, pipe clamp, shut-off valve, water line installation kit, power cord hook, water connector, water line, and water tube.

FINAL STEPS

After the water line is properly installed, connect the power plug into a grounded, dedicated 3-prong outlet at the rear of the refrigerator. Hang the power cord on the provided power cord hook on the back of the unit when preparing to move the refrigerator into the cutout.

WARRANTY

COVERAGE

ZLINE Kitchen and Bath ("ZLINE") standard-depth refrigerators have a one-year parts and service warranty and a five-year parts warranty on the unit's sealed cooling system.

ZLINE warranty periods begin from the original date of product delivery and cover only the original purchaser. The limited warranty covers all parts and labor for necessary repairs if any part of the product proves to be defective in materials or workmanship.

The product must be deemed serviceable via troubleshooting with the ZLINE Customer Experience team. All service on ZLINE products under warranty must be performed by ZLINE-approved and ZLINE-certified service providers. Service will be provided during normal business hours.

Products must be unobstructed and accessible to the service provider. ZLINE's liability is limited to the original purchase price. Additional injuries, losses, damages, or inconveniences caused by product malfunction or defects are not covered.

TERMS

ZLINE warranties apply only to the original purchaser of a ZLINE product installed for normal residential use (single-family, residential dwelling in a non-commercial setting). Warranty claims stemming from installation, operation, or use within a commercial setting are not covered. Commercial settings include schools, churches, hotels, restaurants, vacation rentals, daycare centers, private clubs, fire stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations.

This warranty is non-transferable and is based on the date of delivery, not installation. It applies only to products installed in the contiguous United States and the District of Columbia.

WARRANTY SERVICE AND CLAIMS

Failure to secure certified warranty service will forfeit the remaining warranty. Out-of-pocket payments will not be reimbursed without prior approval from ZLINE or its certified partners. All warranty procedures must be followed.

If ZLINE is unable to repair a qualifying product after a reasonable number of attempts, ZLINE may offer to replace the defective part or product, or provide a full refund of the purchase price (excluding installation, removal, or other charges).

The original purchaser must provide proof of purchase (including date) and the product's serial number when filing a claim.

This warranty does not apply if the original factory serial number has been removed, altered, or cannot be determined. ZLINE is not responsible for damage resulting from shipment, delivery, improper installation, negligence, misuse, unauthorized alteration, accidents, fire, floods, pests, natural disasters ("acts of God"), improper electrical supply, or service not in accordance with ZLINE's manuals or local codes.

If service is dispatched and the issue is found not to be covered under warranty, the customer will be responsible for all service fees. Failure to pay these fees will result in forfeiture of remaining warranty coverage.

PRODUCT INFORMATION AND DISCLAIMERS

Information in manuals, on the website, and digital listings may not cover every possible condition during installation or operation. ZLINE reserves the right to make changes to its products.

Always check the ZLINE website for the most up-to-date product manuals: www.zlinekitchen.com/pages/manuals.

Do not install or operate a product with missing or damaged parts. Contact ZLINE Customer Experience at 1-614-777-5004 for assistance. Failure to report damage prior to installation or operation may void the warranty.

ZLINE disclaims responsibility for damage or injury caused by improper installation or use. ZLINE is not obligated to provide concessions (repairs, rebates, replacements) once the warranty has expired.

SERIAL NUMBER LOCATION

The rating tag, showing the model and serial number, is located inside the unit on the top right-hand side, visible when the refrigerator door is open. Do not remove permanently affixed labels, warnings, or plates, as this will void the warranty.

Model: RSM-W-36

Product Type: Refrigerator-Freezer

Electrical Specifications: VOLTAGE: 115V~, FREQUENCY: 60 Hz, RATED DEFROST POWER: 280W, LAMP RATED POWER: MAX 12W, RATED CURRENT: 2.7A

Refrigerant: R600a, 2.75 oz (78 g)

Volume: 28.9 cu.ft.

Foaming Agent: Cyclopentane

Type of Preventing from Electric Shock: I

Date Code: YYMMDD

Serial Number Example: RFMI23090001-00

Manufactured in: CHINA

Diagram Description: An electric diagram illustrates various components and connections within the refrigerator, including control boards, fans, heaters, compressor, and ice maker system. It also indicates product installation clearance requirements: no less than 13/16" (20 mm) on the rear and sides.

SERVICE

For warranty service, contact ZLINE Customer Service at 1-614-777-5004 or visit www.zlinekitchen.com/contact to use the online Customer Experience Portal.

Scan the QR code to view the most up-to-date version of the Installation Manual and User Manual.

To purchase parts or accessories, visit www.zlineparts.com, ZLINE's official parts distribution partner.

Contact Information:

ZLINE ATTAINABLE LUXURY®

Models: RSMW 36 Inch Freestanding Refrigeration, RSMW, 36 Inch Freestanding Refrigeration, Freestanding Refrigeration, Refrigeration

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