Avanti IM20SS Ice Maker Instruction Manual

Model Number: IM20SS

Registration Information

Thank you for purchasing this fine Avanti product. Please fill out this card and return it within 100 days of purchase to receive these important benefits:

  • Protect Your Product: We will keep the model number and date of purchase of your new Avanti product on file to help you refer to this information in the event of an insurance claim such as fire or theft.
  • Promote Better Products: We value your input. Your responses will help us develop products designed to best meet your future needs.

The Avanti Registration Card is provided for customers to register their product, aiding in potential insurance claims and providing feedback for product development.

Help Us Help You

Read this guide carefully. It is intended to help you operate and maintain your new ice maker properly. Keep it handy to answer your questions. If you don't understand something or you need more help, please call: Avanti Customer Service 800-220-5570.

Write down the model and serial numbers. You'll find them on a plate located on the rear wall of the ice maker. Please write these numbers here:

Date of Purchase: [Space for entry]

Model Number: [Space for entry]

Serial Number: [Space for entry]

Use these numbers in any correspondence or service calls concerning your ice maker.

Keep proof of original purchase date (such as your sales slip) with this guide to establish the warranty period.

Caution: This ice maker is not designed for the storage of medicine or other medical products.

If you received a damaged ice maker, immediately contact the dealer (or builder) that sold you the ice maker.

Save time and money. Before you call for service, check the troubleshooting guide. It lists causes of minor operating problems that you can correct yourself.

If You Need Service

We're proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are some steps to follow for further help. First, contact the people who serviced your ice maker. Explain why you are not pleased. In most cases, this will solve the problem. Next, if you are still not pleased, write all the details, including your telephone number, and send it to: Customer Service, Avanti Products, 10880 NW 30th Street, Miami, FL 33172.

Parts and Features

  • 1. Icebox
  • 2. Fixed Leg
  • 3. Switch
  • 4. Door

Important Safety Instructions

Warning: To reduce the risk of fire, electrical shock, or injury when using your ice maker, follow these basic precautions:

  • Read all instructions before using the ice maker.
  • Danger or Warning: Risk of child entrapment. Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous... even if they will "just sit in the garage a few days."
  • Before you throw away your ice maker: Take off the doors. Leave the shelves in place so that children may not easily climb inside.
  • Never allow children to operate, play with, or crawl inside the appliance.
  • Never clean ice maker parts with flammable fluids. The fumes can create a fire hazard or explosion.
  • Do not store or use gasoline or any other flammable vapors and liquids in the vicinity of this or any other ice maker. The fumes can create a fire hazard or explosion.

Save these instructions.

Installation Instructions

Before Using Your Ice Maker

  • Remove the exterior and interior packing.
  • Check to be sure you have all of the following parts: 1 Ice Bucket, 1 Plastic Scoop, 25 ft. Hose, 1 Instruction Manual.
  • Before connecting the ice maker to the power source, let it stand upright for approximately 2 hours. This will reduce the possibility of a malfunction in the cooling system from handling during transportation.
  • Clean the interior surface with lukewarm water using a soft cloth.

Installation of Your Ice Maker

  • This appliance is designed to be recessed or built-in (fully recessed).
  • Place your ice maker on a floor that is strong enough to support the ice maker when it is fully loaded. Remember that the unit will be significantly heavier once it is fully loaded. To level your ice maker, adjust the legs at the front of the ice maker.
  • Locate the ice maker away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption. Extreme cold ambient temperatures may also cause the ice maker not to perform properly.
  • Avoid locating the ice maker in moist areas. Too much moisture in the air will cause frost to form quickly on the evaporator requiring more frequent defrosting of the ice maker.
  • Plug the ice maker into an exclusive properly installed-grounded wall outlet. Do not under any circumstances cut or remove the third (ground) prong from the power cord. Any questions concerning power and or grounding should be directed toward a certified electrician or an authorized Avanti Products service center.

Electrical Connection

Warning: Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, have it replaced by an authorized Avanti Products service center.

  • This ice maker should be properly grounded for your safety. The power cord of this ice maker is equipped with a three-prong plug which mates with standard three prong wall outlets to minimize the possibility of electrical shock.
  • Do not under any circumstances cut or remove the third ground prong from the power cord supplied.
  • Never use an extension cord to connect power to the unit.
  • Never use a two-prong grounding adapter.
  • Where a two-prong wall receptacle is encountered, contact a qualified electrician to have it replaced with a 3-prong receptacle in accordance with applicable electrical codes.
  • This ice maker requires a standard 115/120 Volts A.C.~/60Hz electrical outlet with three-prong ground.
  • The cord should be secured behind the ice maker and not left exposed or dangling to prevent accidental injury.

Connecting the Water Supply

Warning: Improper water line connection may result in flooding. You must use a licensed plumber. Review state and local plumbing codes before installation.

  • All the necessary hardware is not provided for installation so it is necessary to hire a professional licensed plumber to complete the installation.
  • Connect tubing (supplied with unit) to the nearest cold water source. Connect sufficient tubing to the unit to allow the appliance to be moved freely for cleaning and service. Also make sure that the tubing is not pinched or damaged during transportation.
  • Position unit to allow free airflow through the front grill (See Sketch 1). Wipe out inside of unit and ice bucket with a damp cloth.

Sketch 1: Diagram showing the front grill of the ice maker for airflow.

Initial Start-Up Operation

  • Plug the appliance into a 115/120V polarized and grounded wall electrical outlet.
  • Place the on-off switch in the "On" position.
  • Make sure the water supply is on. As soon as the inner mechanism reaches the proper temperature, the icemaker mechanism will fill the mold with water.
  • The first cubes may be small because of air in the water line. Later cubes will be of standard crescent moon type size.
  • Approximate time for the first cycle is between 30-40 minutes.
  • Each cycle approximately will take 140 ml of water so you should have a full tray, after 11 hours.

Important: Throw away all ice cubes made during the first 3 hours of operation.

  • When the ice bucket is full, the ice making mechanism will automatically shut off. However, the system will continue to cool and maintain the cubes supply.
  • Ice delivery may be interrupted by raising the metal arm into an upright position (See Sketch 2).
  • If the icemaker is not used regularly, it is recommended that the ice bucket be emptied periodically to insure fresh ice.
  • Sometimes the cubes may appear cloudy. This is cause of no concern and has nothing to do with the taste or chemical make-up of the water.
  • The front grill should be kept free of dust and lint to permit free airflow.
  • This unit should be defrosted approximately every 4-6 weeks or when frost on the ice maker walls is excessive or ¼” thick. To defrost, turn the unit off, remove cubes and keep door open at least two inches.

Sketch 2: Diagram illustrating the ice maker's metal arm used to stop ice delivery.

Reversing the Door Swing of Your Ice Maker

This appliance has the capability of the door opening from either the left or right side. The unit is delivered to you with the door opening from the left side. Should you desire to reverse the opening direction, please call customer service for reversal instructions.

Care and Maintenance

Cleaning Your Ice Maker

  • Turn the switch control to "Off", unplug the ice maker and remove bucket.
  • Wash the inside with a warm water and baking soda solution. The solution should be about 2 tablespoons of baking soda to a quart of water.
  • Wash the bucket with a mild detergent solution.
  • The outside of the ice maker should be cleaned with mild detergent and warm water.
  • The condenser coils should be vacuumed when they are dusty or dirty.

Caution: Failure to unplug the ice maker could result in electrical shock or personal injury.

Power Failure

Most power failures are corrected within a few hours and should not affect the temperature of your ice maker if you minimize the number of times the door is opened. If the power is going to be off for a longer period of time, you need to take the proper steps to disconnect your appliance.

Vacation Time/Storage

  • 1. Shut off water supply at the main water valve.
  • 2. Disconnect the water supply line from valve.
  • 3. Allow unit to run for an hour or two until all remaining ice cubes have been ejected.
  • 4. Disconnect unit from main power source.
  • 5. Dry out excess water from ice maker assembly.
  • 6. Leave the door open at least two inches.

Moving Your Ice Maker

  • Securely tape down all loose items inside your ice maker.
  • Turn the leveling screws up to the base to avoid damage.
  • Tape the door shut.
  • Be sure the ice maker stays in the upright position during transportation.

Energy Saving Tips

The ice maker should be located in the coolest area of the room, away from heat producing appliances or heating ducts, and out of the direct sunlight.

Troubleshooting Guide

You can solve many common ice maker problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.

ProblemPossible Cause
Ice maker does not operate.Not plugged in.
The circuit breaker tripped or a blown fuse.
The ice maker power switch is set at "Off".
Not producing iceAirflow to front grill blocked.
The ice maker arm is set to the Off position.
Water supply is turned off.
Water line is crimped.
Ice maker has excessive frost build up.
Compressor turns on and off frequently.The room temperature is hotter than normal.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
The ice maker does not have the correct clearances.
Vibrations. The ice maker seems to make too much noise.Check to assure that the ice maker is level.
The rattling noise may come from the flow of the refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in your ice maker. Contraction and expansion of the inside walls may cause popping and crackling noises.
The door will not close properly.The ice maker is not level.
The ice maker is not level.
The door is reversed and not properly installed.
The gasket is dirty.
The bucket is out of position.
Ice cubes are melted togetherIce maker door is opened too often.

Service for Your Ice Maker

We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti ice maker. With the purchase of your Avanti ice maker, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service Team will be here for you. Just call us toll-free.

Avanti Products Customer Services

  • Product Information: 800-323-5029. Whatever your questions are about our products, help is available.
  • Part Orders: 800-220-5570. You may order parts and accessories that will be delivered directly to your home, by personal check, money order, Master Card, or Visa.
  • In-Home Repair Service: 800-220-5570. An Avanti Products authorized service center will provide expert repair service, scheduled at a time that is convenient for you. Our trained servicers know your ice maker inside and out.

Your Avanti Products Warranty

Staple your sales receipt here. Proof of original purchase date is needed to obtain service under warranty.

What is Covered

Limited One-Year Warranty

For one year from the date of purchase by the original owner, Avanti Products will, at its option, repair or replace any part of the ice maker which proves to be defective in material or workmanship under normal use. During this period Avanti Products will provide all parts and labor necessary to correct such defects free of charge, so long as the ice maker has been installed and operated in accordance with the written instructions in this manual. In rental or commercial use, the warranty period is 90 days. All Avanti appliances of 3.5 cubic feet capacity or less must be brought/sent to the appliance service shop for repair.

Limited Second Through Fifth Year Warranty

For the second through the fifth year from date of original purchase, Avanti Products will provide a replacement compressor free of charge due to a failure. You are responsible for the service labor and freight charges. In rental or commercial use, the limited compressor warranty is one year and nine months. Cost to move the ice maker to the servicer's shop and back to the user's home, as may be required, are the user's responsibility.

What is Not Covered

  • Incidental or consequential damages.
  • Parts and labor costs for the following will not be considered as warranty: Door springs and/or frames, Inner door panels and/or door supports, Chest ice maker lid liners, Plastic cabinet liners.
  • Repairs performed by unauthorized servicers.
  • Service calls that do not involve defects in material or workmanship such as customer education, door reversal, or proper installation.
  • Service calls that are related to external problems, such as abuse, misuse, inadequate electrical power, accidents, fire, floods, or acts of God.
  • Replacement of house fuses or resetting circuit breakers.
  • Failure of the product if it is used for other than its intended purpose.
  • This warranty does not apply outside the Continental U.S.A.

IM20SS Wiring Diagram

The wiring diagram illustrates the electrical connections for the IM20SS ice maker. It shows the flow of power through various components to ensure proper operation. Key components include:

  • Power Input (N, E, L for Neutral, Earth, Line)
  • Ice Maker Kit (IM)
  • Thermostat
  • Fan Motor (FM)
  • Water Valve
  • Compressor
  • Overload Protector (PTC)

This diagram is essential for understanding the internal electrical system and for troubleshooting electrical issues.

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