S11 Wi-Fi IR+RF Remote Control User Manual

Product Overview

Say goodbye to multiple remote controls for your IR home appliances such as TV, Air-con, TV box, light, Fan, Audio, etc. The S11 Wi-Fi IR+RF Remote Control allows you to remotely control these devices with a tap of your finger on the mobile App. It can also control RF-enabled devices like curtains, roller shutters, garage doors, RF switches, etc. Please read this user manual carefully before use and keep it for future reference.

Size: 60*60*20mm

Micro Input: DC 5V/1A

Wi-Fi Protocol: 2.4GHz

Wi-Fi Standard: IEEE 802.11 b/g/n

Infrared Frequency: 38KHz

Infrared Range: 12 Meters

Radio Frequency: 433MHz

LED Indicator: Blue

Components: Micro Input port, LED Indicator, Reset Button

Checklist Before Using the Device

• Your smartphone has connected to a 2.4GHz Wi-Fi network.
• Input the correct Wi-Fi password.
• Your smartphone must be Android 4.4+ or iOS 8.0+.
• Your Wi-Fi router is MAC-open.
• If the number of devices connected to the Wi-Fi router reaches the limit, try disabling a device to vacate the channel or use another router.

How to Set Up

1. Download and Install App: Scan the QR code or search for “Smart Life” app in Google Play Store or APP Store to download and install.

   [Smart Life QR Code]

2. Create Account: Create an account using your mobile number and authentication code.

3. Connect Device:

   1. Option 1 (Bluetooth Recommended): Turn on Bluetooth on your mobile. The app will prompt you to turn on Bluetooth. Choose the device to add. Enter Wi-Fi name and password; it will connect to the network automatically.
   2. Option 2 (No Bluetooth): Select “Universal Remote Control (Wi-Fi+BLE)” from “Others”. Enter the Wi-Fi password. Select “Blink Quickly” and ensure the LED indicator is blinking rapidly. If not, press and hold the reset button for about 5 seconds until the indicator blinks rapidly. It will connect automatically.
   3. Option 3 (Slow Blink): Select “Blink Slowly”. Ensure the LED indicator is blinking slowly. If not, press and hold the reset button for about 5 seconds until the indicator blinks slowly. Connect your mobile to the device’s hotspot: “SmartLife-XXXX”, then return to the App interface; it will connect to Wi-Fi automatically.

4. Add Device: Connect your mobile to your Wi-Fi router, supply power to the remote control with a Micro cable, click “+” in the upper right corner of the homepage or click “Add Device”.

5. Select Device Type: Tap “IR+RF Remote Control”, then click “Infrared Remote Box”.

6. Match Device: Select the IR device and its brand. Choose “Manual Mode” to match at least 3 buttons to check if the device reacts properly. If it works, the match is complete.

7. DIY Learning (IR): If you cannot find the brand of the device in the list, click “DIY” to learn the buttons of other brands’ remote controls. This allows you to control the device. It only supports 38KHz IR frequency. If the IR remote cannot receive commands, the IR device’s frequency might not match.

8. DIY Learning (RF): You can also control RF-enabled devices by learning the buttons of the RF device’s remote control. Once a button is learned successfully, press it to check if it works. RF remote only supports fixed radio frequency 315MHz and 433.92 MHz. Some high-security devices use rolling code and encrypted code, which cannot be copied.

9. Complete Setup: Click “+” to copy other buttons or click “Finish”.

10. Edit Device Name: After adding the device, you can edit its name. For Android, long-press the box and select “Rename”. For iOS, slide the box to the left and choose “Rename”.

Functions

1. Customize Scenario: Create smart scenarios for IR devices. Click the “Scene” page, then click “+” at the upper right corner to set conditions and tasks.

2. Remote Control: Control IR/RF devices remotely from anywhere, anytime via the mobile app.

3. Set Schedule: Select “Tap to Run” or “Automation” on the “Scene” page, tap “+” to select “Schedule” to set power on/off times.

4. Share Devices: Share added devices with family members so they can also control them.

5. Third-party Voice Control: Works with Amazon Alexa and Google Assistant.

FAQ

1. How many devices can be controlled in the APP? You can create 20 homes in the APP, and each home can add up to 200 devices. In total, one APP can control 4000 devices.

2. What should we do when we cannot use the IR remote to control a device? IR cannot penetrate walls, so ensure there is no obstacle between the IR remote and the IR devices.

3. Can I control devices through 2G/3G/4G network? Both the IR remote and the mobile device are required to share the same Wi-Fi network when adding the IR remote. After configuration is done, you can control devices through 2G/3G/4G networks. Currently, it does not support 5G networks.

4. What should I do when the device configuration process fails? You can:

   • Check if the IR remote is powered on.
   • Check if your mobile phone is connected to a 2.4GHz Wi-Fi network.
   • Check your network connectivity; ensure the Wi-Fi router is working properly.
   • Make sure the Wi-Fi password is correct.

5. What should I do if the device is often offline?

   • Check if the router is powered off or disconnected from the network.
   • Check if the router has been replaced, or if the Wi-Fi name or password has been changed.
   • Confirm if the device has just updated its firmware. The device will disconnect from the network during firmware updates and reconnect automatically upon completion.
   • The Wi-Fi signal for the device is too poor.
   • The device's location is too far from the router.
   • If the device goes offline after a period of use, but returns to normal after restarting the router or re-networking the device, it indicates the router is overloaded. Consider replacing it with a more powerful one or reducing the number of connected devices.
   • You can also use a phone hotspot to check if the issue is network-related.

6. What should we do when learning the buttons for an IR device? It only supports 38KHz IR frequency. If the IR remote cannot receive commands from the IR device, it is likely that the frequency of the IR device does not match, making it unable to study commands. Please check the IR frequency of the device.

7. What should we do when we learn the buttons of RF devices?

   • When the App pops up a window, long-press the button until it shows “learning succeeded”. If it fails after three tries, try short-pressing the buttons.
   • RF remote only supports fixed radio frequency 315MHz and 433.92 MHz.
   • For devices with higher security needs, some remotes use rolling code and encrypted code, so you cannot copy the buttons. Fixed codes include 1527 series, PT 2262/2264/2267. Rolling codes include HCS 301/300.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example: use only shielded interface cables when connecting to computer or peripheral devices).

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement: The equipment complies with FCC Radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.