KRUPS Sensation EA912 Coffee Machine User Manual

1. Important Product Information

Read the user manual and safety instructions carefully before first use. Improper use may void KRUPS's liability.

1.1 Symbol Explanations

• Danger: Warning of severe or fatal injuries.
• The lightning symbol warns of electrical hazards.
• Caution: Warning of potential malfunctions, damage, or destruction of the device.
• Important: General or important operating instructions.

1.2 Included Accessories

Check the accessories supplied with your machine. If any part is missing, contact KRUPS customer service.

Caution: Only use KRUPS accessories with this machine to maintain warranty coverage.

1.3 Technical Data

Technical changes are reserved.

1.4 Control Panel

1.5 Indicator Lights

The KRUPS Sensation machine features intelligent indicator lights to simplify operation. The machine automatically detects and monitors water and coffee levels, informing you when to refill containers. It also notifies you when rinsing, cleaning, or descaling is required.

2. First Steps and Device Installation

First Steps

Place the machine on a stable, horizontal, clean, and dry work surface. Before first use, the machine will perform a priming process to fill the water circuits. Preheating and automatic rinsing will occur.

For more information on the initial start-up, refer to the “Quick Guide” in Section 1.

Your device has been tested. Despite careful cleaning, coffee residues may be present. Dust may also have settled on the machine during transport. It is recommended to clean the machine thoroughly with a cloth before first use.

Never use a damaged device.

Tips and Advice

Water

Water quality significantly impacts aroma. Lime and chlorine can alter coffee taste. For optimal aroma, use fresh, clear water, a Claris Aqua-Filter System cartridge, or bottled water with low mineral content (under 800 mg/l).

See section “FILTER AND WATER HARDNESS”.

Cup

For hot beverages, use pre-warmed cups (rinsed with hot water) sized appropriately for the desired volume.

Coffee Beans

Roasted coffee beans lose aroma if not stored properly. Use beans within 2-3 days of opening and opt for 250g bags. Bean quality varies; Arabica beans offer fine, floral aromas, while Robusta beans are bitter, fuller-bodied, and higher in caffeine. Blending both can achieve a more balanced taste. Consult your coffee roaster for advice.

Avoid oily or caramelized beans as they can damage the machine.

The grind size affects aroma and crema quality. Finer grinds produce smoother crema. Adjust the grind to your preference.

2.1 Installing the Filter

Why Use a Filter Cartridge?

The KRUPS Claris Aqua-Filter System cartridge optimizes coffee taste, reduces limescale, and minimizes maintenance. For device longevity, using a filter cartridge is recommended. Available at KRUPS.com.

When to Change the Filter Cartridge?

• Two months after installation.
• When installing, turn the grey ring on the other end of the filter cartridge to indicate the installation date plus 2 months.

How to Install the Claris Aqua-Filter System Cartridge

• Ensure your device is plugged in and switched on.
• The cartridge must be inserted into the water tank.
• Position the cartridge with the numbered ring at the top.
• Use the black screw provided with the cartridge to secure its position.
• Press the ⚙️ button for 3 seconds. A beep confirms the addition in the “Installing Filter” menu.
• Place a container under the nozzles.
• The START/STOP button ▶️ blinks, and the light ⚪ illuminates.
• Press START/STOP to begin filter usage.
• The light strip blinks red during installation.
• Installation is complete when the light strip turns white again.

2.2 Grinder: Adjusting the Grind

Why Adjust the Grind?

Adjust the grind when changing coffee bean types or coffee strength. Different bean types require different grind settings:

• Strongly roasted, oily beans require a coarse grind.
• Lightly roasted beans are drier and need a fine grind.

Grind setting also affects taste: finer grinds result in stronger flavor.

Roast Levels: Very Strong (Dark French), Strong (French), Medium (Light French), Medium (amber), Light (pale).

Grind Positions: Position 1 (Extra Fine), Position 2 (Fine), Position 3 (Medium), Position 4 (Coarse), Position 5 (Extra Coarse).

How to Adjust the Grind

Turn the adjustment knob in the coffee bean container to match your bean type and desired aroma strength (5 levels). Adjust during grinding, step by step. Noticeable taste differences appear after three preparations.

Caution: Avoid oily or caramelized coffee beans, as they are difficult for the grinder to process and can damage the machine and sensor performance.

3. Preparing Beverages

The KRUPS Sensation/Sensation Milk allows for a wide variety of beverages. Preparations can be accessed directly via the control panel.

Coffee Recipes

Milk Beverages

*Depending on model

Note that the default settings (bold) are recommended by KRUPS for optimal preparation.

Tips and Advice

Each time you select a beverage, the machine uses the latest settings. You can adjust the volume during preparation.

NOTE: YOUR MACHINE AUTOMATICALLY FOLLOWS THESE STEPS TO PREPARE YOUR BEVERAGE:

1. Grinding the coffee beans
2. Tamping the ground coffee
3. Preheating (some drops may fall into your cup during this stage)
4. Brewing

Adjusting the Coffee Spout Height

For all beverages, you can lower and raise the coffee spouts according to the size of your cup(s), up to a height of 13 cm.

Preparing a Beverage

• Ensure the coffee bean container is full.
• Caution: Do not pour water into the grinder to avoid damaging the device.
• Ensure the water tank is filled. A low water level will be indicated by a control light, prompting you to refill the tank.
• Place your cup(s) under the coffee spouts.
• Press the button for your selected beverage, adjust settings, and press START/STOP.

Adjustable Settings Per Beverage:

• Coffee Strength: To increase or decrease the amount of ground coffee used, select the beverage and then choose one, two, or three coffee beans. One bean provides the mildest coffee, while three provide the fullest.
• Cup Volume: To increase or decrease the water volume, select the beverage and then M, L, or XL. This setting can be adjusted before or during preparation.
• One or Two Cups: To start two preparations simultaneously, select the beverage and press the START/STOP button twice. For more information on adjusting beverage settings, see the beverage table and the “Quick Guide” in Section 2.

Interrupting Beverage Preparation

You can interrupt beverage preparation at any time by pressing the START/STOP button. If a cycle is interrupted, the device does not stop immediately. You can access the machine once the light bar turns white again.

3.1 Milk Beverages and Hot Water

Tips and Advice

For frothy milk, use pasteurized H-milk from the refrigerator (3-5 °C). Special milks (microfiltered, raw, fermented, enriched) or plant-based milks (almond, oat, soy, etc.) may yield less satisfactory foam quality and quantity. Once opened, store the milk container (plastic or glass) in the refrigerator at max 4 °C. Milk typically keeps for five to seven days.

Frothing Milk with the Steam Nozzle

The steam nozzle froths milk for beverages like Cappuccino or Latte. Steam generation requires higher temperatures than espresso preparation, hence the additional preheating phase for steam.

The “X2” function is not available for simultaneous preparation of two cups.

Important: There are two preheating stages: one for the machine and one for steam. The START/STOP LED blinks to indicate preheating is complete. Press START/STOP again to begin steaming.

If the START/STOP button is not pressed within two minutes of preheating, the machine returns to its initial state.

For milk beverage preparation details, see “Quick Guide” in Section 5.

Caution: Be careful to avoid burns.

Important: Steam generation stops automatically based on the previously selected beverage volume. You can press START/STOP before the cycle ends if sufficient frothed milk is produced.

Cleaning the Steam Nozzle

Important: To ensure consistent foam, clean the steam nozzle carefully after each use. Do not wash it in the dishwasher. Clean the steam nozzle if it has not been used for more than two days.

Danger: The steam nozzle can be hot after use. Wait a few minutes before touching it.

The entire steam nozzle can be removed for thorough cleaning. Clean it with water, mild detergent, and a brush. For more details, see “Quick Guide” in Section 6.

• To remove milk residue, place a container under the nozzle, start hot water preparation, and wipe the nozzle with a clean, damp microfiber cloth.
• If no steam emerges, the nozzle may be blocked. Use the provided cleaning needle to clear the blockage. For more details, see “Quick Guide” in Section 6.

Preparing Hot Water

• Place a cup under the steam nozzle.
• Press “Hot Water”.
• You can adjust the beverage volume as desired. The “X2” function is not available.
• Press “START/STOP”. The machine will preheat (light strip blinks) before dispensing hot water.
• The “Favorite Recipes” function is available. See “Quick Guide” in Section 3 for details on saving favorite beverages.

3.2 MILK MAESTRO MILK CONTAINER

The Milk Maestro Milk Container is designed for preparing barista-quality milk beverages at home. Read the following instructions carefully for optimal use and results.

Before first use, clean all parts with soapy water to remove any dust.

Main Functions

Frothing Function

The Milk Maestro Milk Container features a patented milk frothing system for creamy milk foam in moments. Use the control knob on the lid to adjust the amount of milk foam and customize your milk beverages.

Automatic Rinsing Program MILK

After each milk beverage, an automatic rinsing program is required (MILK alarm on the interface) for optimal hygiene. Rinse your Milk Maestro Milk Container after each use. For more information, see “Quick Guide” in Section 14.

Easy Disassembly and Dishwasher Safe

The milk container can be fully disassembled for easy cleaning and maintenance. All parts are dishwasher safe for convenient cleaning. Place parts in the upper basket or cutlery compartment of the dishwasher.

Caution: Do not clean the lid in the dishwasher if the milk frothing control knob is in the PULL position (the knob could be lost). Remove it to prevent loss.

How to Use the Milk Maestro Milk Container

Preparation

Fill the Milk Maestro Milk Container with the desired amount of milk. Do not exceed the maximum fill line indicated on the container.

MAX: Maximum fill level of the milk container.

Recommended fill level for Latte Macchiato or Café Latte.

Recommended fill level for Cappuccino preparation.

Adjusting Milk Foam

Turn the milk frothing control knob clockwise on the lid for more foam, or counter-clockwise for less foam. Select your desired milk foam quantity.

Position for removing the milk frothing control knob.

Position for maximum milk foam.

Position for minimum milk foam.

For best milk beverage quality, prepare 5-6 additional milk beverages after the first use to allow the milk system to reach optimal performance.

If your milk beverage overflows the cup, we recommend:

• Setting the foam volume regulator to MIN.
• Choosing a smaller beverage size (M or L).
• Using a larger cup.

3. Cleaning

After using the Milk Maestro Milk Container, perform an automatic rinse cycle with the MILK program or disassemble and thoroughly rinse all parts in warm soapy water or the dishwasher. Ensure all parts are rinsed and dried before reassembly.

Tips and Advice

The lid of the Milk Maestro Milk Container is unlocked with a quarter turn.

Caution: Do not start milk beverages before connecting the Milk Maestro Milk Container to the machine.

We hope you enjoy delicious homemade milk beverages with the powerful, user-friendly frothing function of the Milk Maestro Milk Container.

Thank you for choosing our product!

3.3 "Favorite Recipes" Function

What is the "Favorite Recipes" Function?

The “Favorite Recipes” function allows you to prepare your favorite beverages with saved personalized settings. For more information on saving your favorite beverages, see “Quick Guide” in Section 3.

Quick and perfect for daily use: Simply press the button, select your favorite beverage, and start preparation with START/STOP, without having to set your preferences each time.

You can save up to two personalized preparations (A and B), adjusting the quantity, coffee strength, and number of cups.

Preparing Your Favorite Beverage

It is possible to save Favorite A and Favorite B. For more information on saving your favorite beverage, see “Quick Guide” in Section 3.

• Saving a favorite beverage can be done before or after preparation is complete. Press and hold the button for 2 seconds. After preparation, you can adjust the beverage volume individually by stopping the pouring. Press START/STOP while pouring. The poured quantity can be saved as a favorite beverage. You have 10 seconds to press the favorite recipe button and save your favorite beverage as A or B.

Preparing a Beverage from Your Favorites

Press the button. Select your favorite beverage: Favorite Recipe A will be displayed. Pressing again displays Favorite Recipe B. Press START/STOP to prepare one of the two favorite beverages. For more information on preparing your favorite beverage, see “Quick Guide” in Section 4.

Can I Change My Favorite Beverages?

It is not possible to change an already created favorite beverage. To replace a favorite beverage, select a beverage or start preparation with the desired settings and save it as the favorite beverage you wish to change.

4. General Maintenance

4.1 Daily Maintenance

Proper maintenance extends the life of your machine and preserves the authentic taste of your coffee.

Drip Tray Maintenance

The drip tray collects water or coffee that flows from the device during and after preparation. It is important to always keep it in place and empty it regularly.

For hygienic reasons, we recommend disassembling the drip tray daily for cleaning and air drying before reinserting it into the machine.

For more information on cleaning the drip tray, see “Quick Guide” in Section 9B.

When to Empty the Drip Tray: When the float is fully raised, it is too full.

Coffee Grounds Container Maintenance

For hygienic reasons, we recommend cleaning the coffee grounds container daily with hot soapy water and air drying it before reinserting it into the machine.

For more information on cleaning the coffee grounds container, see “Quick Guide” in Section 8B.

Important: Do not clean in the dishwasher.

When to Empty the Coffee Grounds Container

The coffee grounds container holds the ground coffee.

• Empty the coffee grounds container when the indicator light ?️ indicates it.
• You can empty it more frequently. To do so, turn on the machine, as only when the machine is on can it record that the container has been emptied.

Important: If the coffee grounds container is not emptied regularly as indicated, the machine may be damaged.

Water Tank Maintenance

To preserve coffee aroma and for hygiene, we recommend using fresh water. Clean the water tank daily with hot water and a sponge, then air dry before reinserting it into the machine.

Coffee Bean Container Maintenance

Coffee beans may leave oily residues on the walls of the coffee bean container, which can affect coffee quality. To preserve coffee aroma and for hygiene, we recommend wiping the container with a dry, soft cloth each time it needs refilling.

Caution: Do not use water to clean the coffee bean container, as water in this container could damage your machine.

4.2 Other Maintenance

11. Press the START/STOP button ▶️ to start descaling.

12. During descaling, water will flow from both nozzles.

13. The CALC indicator light blinks when the water flow has stopped.

14. Remove the remaining water with the descaler from the water tank.

15. Clean the water tank with a sponge.

16. Dry the water tank.

17. Fill the water tank up to the “MAX” mark.

18. Reinsert the water tank into the machine.

19. During the cleaning process, water will flow from both nozzles.

20. When no more water flows and you hear three beeps, your machine has been descaled and is ready for use.

Important: If your machine is equipped with a Claris Aqua F088 filter cartridge, remove it before descaling.

Important: You do not have to perform the maintenance program immediately when prompted, but as soon as possible. If you postpone cleaning (or descaling), the warning will remain until the procedure is completed.

Important: If you unplug the power cord or if the power fails during maintenance, the cleaning program will restart. This cannot be postponed. Rinsing the water circuit is mandatory. A new cleaning tablet may be required in this case.

5. Further Functions

Accessing Machine Settings

As this machine has no screen, settings are integrated into secondary functions of specific buttons.

To access the settings menu:

• The device must be connected to the power supply but not switched on.
• Press the CLEAN MODE button for 3 seconds.
• If the LEDs next to the first three beverages (Ristretto, Espresso, Filter Coffee) light up and an acoustic signal sounds, you are in the settings. You can now navigate using these three buttons: Ristretto, Espresso, and Long Coffee.

List of Settings:

EA91 Sensation

EA912 Sensation Milk

Exiting the Settings Menu:

• Press the POWER button ⏻ to exit the menu, or wait for 2 minutes.
• The device will switch off and save the settings.

6. Answers to Your Questions

Operation

1. Machine displays an error, software is frozen, OR all lights are blinking.
   Turn off the machine, unplug it from the power outlet, remove the filter cartridge (if installed), wait one minute, plug the machine back in, and restart it.
2. Device does not turn on after pressing the ON/OFF button.
   Check the fuses and the power outlet of your electrical system. Ensure both power plugs are correctly inserted into the outlet.
3. Power failure during a cycle.
   The device will automatically reset when switched back on.
4. The grinder runs empty.
   This is normal and occurs occasionally when the coffee bean container has few or no beans. If there are still coffee beans in the container: The coffee may be too oily and not processed correctly by the machine. Try pushing the beans down to help the grinding process. It is advisable to change the coffee bean type. If you have used these coffee beans without problems before, contact your KRUPS customer service.

Usage

1. The grinder makes an unusual noise.
   There are likely foreign objects in the grinder. Try cleaning it carefully with a vacuum cleaner. If this does not work, contact KRUPS customer service.
2. Water is under the device.
   Wait 15 seconds after dispensing coffee before removing the drip tray, allowing the machine to complete its cycle properly. Ensure the drip tray is correctly positioned in the machine. It must always be in place, even when the machine is not in use. Ensure the drip tray is not full.
3. The grind adjustment knob is difficult to turn.
   Turn the grind adjustment knob only when the grinder is operating.
4. The device has not dispensed coffee.
   A problem was detected during preparation. The device will automatically reset and be ready for a new cycle.
5. You have used ground coffee instead of coffee beans.
   Remove the ground coffee from the coffee bean container using a vacuum cleaner.
6. Water flows from the coffee spouts when the device is switched off.
   This is normal. It is an automatic rinse to clean the coffee spouts. You can disable it in the device settings by deactivating the “Automatic Rinsing” setting.

Steam and Milk

1. No steam is emerging.
   a. First time using a steam cycle and little or no steam emerges: Verify the steam nozzle is not blocked. See “Quick Guide” in Section 6 for steam nozzle cleaning. If the steam nozzle is not blocked, perform the following procedure once: Empty the water tank and temporarily remove the Claris Aqua-Filter System cartridge. Fill the water tank with mineral water (> 100 mg/l) and run consecutive steam cycles (5 to 10 cycles) into a container until a constant steam jet is produced. Reinsert the cartridge into the water tank.
   b. The steam nozzle previously worked: Verify the steam nozzle is not blocked. See “Quick Guide” in Section 6 for steam nozzle cleaning. If steam output still does not function after the above steps, contact your KRUPS customer service.
   2) Water or steam emerges from the steam nozzle in an unusual way.
   Check if the steam nozzle is correctly positioned on the mounting joint and if the mounting joint is securely attached to the steam outlet. A few drops may flow from the steam nozzle at the beginning or end of preparation.

Maintenance

1. The device has not prompted for descaling.
   The descaling cycle is necessary when frequently preparing milk beverages with steam or hot water. If you only brew coffee, descaling is less frequent.
2. Coffee grounds in the drip tray.
   A small amount of ground coffee may enter the drip tray. The machine is designed to pump out excess coffee grounds to keep the flow zone clean.
3. The indicator light ?️ lights up after emptying the coffee grounds container.
   Reinsert the coffee grounds container.
4. The indicator light ? lights up after refilling the water tank.
   Ensure the tank is correctly positioned on the device. The float at the bottom of the tank must move freely. Check and release the float if necessary.
5. During the first phase of descaling, no water comes out of the nozzles: This is normal. Only if the machine is severely blocked will water be dispensed from the nozzles.

Beverages

1. Coffee flows too slowly.
   Turn the grind adjustment knob to the right for coarser ground coffee (depending on the coffee type). Perform one or more cleaning cycles. Change the Claris Aqua-Filter System cartridge.
2. Coffee is too weak or not full-bodied enough.
   Ensure the coffee bean container has coffee and that the beans move down properly. Avoid oily, caramelized, or flavored coffees that may not be processed correctly. Reduce the quantity and increase the preparation strength using the coffee strength function. Turn the grind adjustment knob for finer ground coffee. Prepare your beverage using the 2-cup function in two cycles.
3. The espresso or coffee is not hot enough.
   Increase the coffee temperature in the device settings. Warm the cup by rinsing it with hot water before starting beverage preparation. Perform a rinse cycle before starting coffee preparation.
4. Clear water flows from the coffee spouts before each coffee: A preheating phase occurs when you start a preparation, which may cause a small amount of water to exit the coffee spouts.

If any of the above problems persist, contact KRUPS customer service.

Disposal

Some devices contain a battery accessible only by qualified personnel for safety reasons. Contact your nearest authorized service center for battery replacement.

Important: Your device contains recyclable materials. Help protect the environment by taking the device to a collection point for disposal.

Warranty

The warranty does not apply in the following cases:

• Foreign objects in the grinder.
• Ground coffee poured into the coffee bean container.
• The Claris Aqua-Filter System filter cartridge is not used according to KRUPS instructions.
• Lack of descaling/cleaning or irregular maintenance.

All device work must be carried out by an authorized KRUPS service center.

This automatic coffee machine is intended only for preparing coffee or hot water, or for frothing milk.

Manufacturer: GSM – 1076 Rue Saint-Léonard 53100 Mayenne – France

CMMF 8020011548