Dr.Care KT-438W 4" Smart Split Screen Baby Monitor User Manual

Thank You & Warranty Information

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Important Safety Instructions

General Safety

• Not a Substitute for Proper Adult Supervision: You MUST check your children's activities regularly.
• Not Intended for Use as a Medical Camera: This appliance should not replace adult supervision.
• Not a Toy: Do not allow children to play with this appliance.
• Risk of Suffocation: Keep all packaging materials out of reach of children.

Location Safety

• Strangulation Hazard: Children can be entangled in cords. Keep the appliance, adapter, and power cords out of the reach of children at all times, at least 3 feet / 1 meter away.
• Danger from Power Cords: To avoid possible danger from power cords, the cords should be secured and never be hung on or near the crib or playpen. Do not place in the crib, bed, or playpen.
• Keep Away From Heat: Do not install near any heat sources such as radiators, heat registers, and stoves.
• Water and Moisture: Do not use the appliance near water, including near a bathtub, sink, laundry machine, wet basement, etc.

Electricity Safety

• Only use the AC adapters provided.
• Do not insert anything into upgrade pinholes.
• Do not block any ventilation openings.
• Unplug the appliance during lightning storms.
• Only use attachments and accessories provided.
• Unplug the appliance when unused for long periods of time.

HOUSEHOLD USE ONLY READ AND SAVE THESE INSTRUCTIONS

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC 20cm Statement (Camera)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Specifications

General System

Monitor (HVIN:KT-438W-2)

Camera (HVIN:KT-438W-1)

Gentle Reminder

Check the appliance regularly and refer to TROUBLESHOOTING or contact customer support if it shows any of the following signs:

• Power cord or plug is damaged.
• Poor reception or excessive noise.

Knowing Your Baby Monitor

Package Contents

*Actual contents may vary depending on your purchase.

• Camera: Includes the camera unit.
• Baby Monitor: The parent unit display.
• USB Charger and Charging Cable (For Camera): Used to power the camera.
• USB Charger and Charging Cable (For Monitor): Used to charge the parent unit.
• User Manual: This document.
• Quick Start Guide: A brief guide for initial setup.

Product Diagram

Camera Components

• 1. Microphone
• 2. Light Sensor
• 3. Lens
• 4. Camera Base
• 5. Speaker
• 6. Power Jack
• 7. Antenna
• 8. Temperature Sensor
• 9. Wi-Fi Pair Button
• 10. TF Card Jack (On the side of the camera)

Baby Monitor Components

• 1. Volume Indicator
• 2. Power/Sleep Button
• 3. Menu/Back Button
• 4. Arrow Key
• 5. OK Button
• 6. Microphone
• 7. Zoom Button
• 8. Talk Button
• 9. Antenna
• 10. Reset Hole
• 11. Speaker
• 12. Back Stand
• 13. Power Jack
• 14. Monitor Pair Button

Using Your Baby Monitor

Getting Started

1. Plugging in the Camera

Connect the camera to the 5V DC power supply using the included AC adapter. The camera will automatically power on. After approximately 15 seconds, you will hear a notification sound indicating that the camera has successfully powered on.

⚠️ Place the camera and power cord out of reach of children. The camera is not battery-powered; keep it plugged in when in use.

2. Charging the Monitor

It takes around 4 hours to fully charge. The power indicator will turn red while charging and turn green when fully charged.

It takes around 7 hours to fully charge. The charging indicator will turn on while charging and turn off when fully charged.

3. Pairing the Camera with the Monitor

By default, the camera is paired with the monitor when manufactured. If the camera is disconnected, please refer to page 13.

Keep the camera and monitor within a distance of 12-40 inches (30-100cm) when pairing. Note that microphone feedback might occur when they are close to each other.

4. Positioning the Camera

Keep the camera 3-16 ft (1-5m) away from your baby's crib, playpen, and baby bed for best viewing and safety reasons.

5. Wall Mounting the Camera (Optional)

Select a spot to mount the camera, ideally 5-8 ft high, keeping it beyond the reach of children. Install the included screw into the wall and mount the camera onto the screw.

⚠️ Do not release the camera until you are sure it is firmly mounted.

Function & Operations

1. Interface Overview

The monitor displays status information such as Signal Strength, Temperature, Video Muted status, Humidity, Lullaby status, Alert status, Battery Status, and Current Time.

Menu Bar & Settings

• Volume Settings: Adjust Monitor Volume, Talk Volume, Lullaby Volume, and Alert Volume.
• Brightness Settings: Adjust brightness level.
• Screen Timeout: Change screen timeout to 1 min, 3 mins, 5 mins, or never.
• Camera Settings: Add camera, select camera view (e.g., split-screen), or remove camera pairing.
• VOX Settings: Turn VOX (Voice Activated Alert) On or Off.
• Reminder Settings: Set Alarm Clock for specific times or create a repeating Feeding reminder (2 hours, 4 hours, or 6 hours).
• Safety Settings: Sleep the camera or forbid app access. Enable Motion Detection to alert you to movement.
• Other Settings: Access Device Info, TF Card info, Languages, Times, Temperature settings, Reset to factory settings, and Support contacts.

2. Volume Settings

Press the Menu button, select through Volume Settings, and then select Monitor Volume, Talk Volume, Lullaby Volume, or Alert Volume. Use the [+/- Buttons] to adjust the volume.

If you have paired two cameras, use the [Arrow Keys] to select the corresponding camera (left or right) to adjust its volume.

3. Lullaby

Press the Menu button, select through Lullaby, and use the [+/- Buttons] to select lullabies. Press the [OK Button] to choose random play, loop play, or turn off.

4. Brightness Settings

Press the Menu button, select through Brightness Settings, then select Brightness. Use the [+/- Buttons] to adjust the brightness level and press [OK Button] to set.

5. Screen Timeout

Press the Menu button, select through Brightness Settings, then select Screen Timeout. Use the [+/- Buttons] to select the duration (1 Min, 3 Min, 5 Min, Always On) and press [OK Button] to set.

6. Add a Camera

Press the Menu button, select through Camera Settings, then select '+ Add'. Press the Pair button on the camera near the antenna and listen for the prompt tone; the camera will pair with the monitor automatically.

7. Split View and Auto Switch View

Press the Menu button, select through Camera Settings, then select 'Cam View'. Select the option to view two cameras in split-screen mode. In split-screen mode, the audio will switch between connected cameras every 15 seconds.

8. Delete a Camera

Press the Menu button, select through Camera Settings, then select 'Delete'. Select the camera number (1 or 2) to view. At least one camera must stay connected. The current camera number appears at the top of the screen. To remove the remaining camera, press the PAIR button three times to disconnect it, then delete the remaining camera.

9. VOX (Voice Activated Alert)

Press the Menu button, select through VOX Settings, and choose a sensitivity level (Low, Medium, High). Higher sensitivity means the camera detects sounds more readily. Once set, the screen enters VOX mode, displaying only when detected sound exceeds the alert level.

10. Nursing Reminder

Press the Menu button, select through Reminder Settings, then select 'Alarm Clock' to set up to four alarms for nursing reminders. Alternatively, select 'Feeding reminder' to create a repeating reminder every 2, 4, or 6 hours. The reminder sounds for 30 seconds and repeats after 1 minute if not acknowledged, shutting off after three attempts.

11. Privacy Mode

Press the Menu button, select through Safety Settings. Choose 'Camera WiFi On' to allow camera access via Wi-Fi and the app, or 'Camera WiFi Off' to block app access. Note: The app can only access the camera when Wi-Fi is ON.

12. Motion Detection

Press the Menu button, select through Safety Settings, then select 'Motion Detection'. Choose a sensitivity level (Low, Medium, High, OFF) to monitor your baby's movements. High sensitivity is useful for sleeping babies, while medium or low is suitable for awake babies.

13. Talkback

Press the [Talk Button] to talk and release to listen. In split-screen mode, talkback defaults to the left camera. Use the [Arrow Keys] and [OK Button] to select a camera for talkback. Ensure the video volume is not too low to hear the camera side. Pressing the [Mute Button] (if applicable, or indicated by a symbol) will prevent sound from the camera side from being heard.

14. Sleep Mode

Short press the [Power/Sleep Button] to enter sleep mode. Press any button to wake up. In sleep mode, the screen turns off, but the monitor continues to receive sounds. The monitor will also awaken if an abnormal condition is detected by the camera.

15. Zoom In & Zoom Out

When viewing a camera, press the [Zoom Button] to magnify the screen at 2x or 4x.

16. Pan & Tilt

Press the [Arrow Keys] to select the camera, then press the [OK Button] to enter camera control. Use the [Arrow Keys] to view from different angles: 65 degrees vertically and 300 degrees horizontally.

17. Night Vision

Night vision is automatically activated in dim environments. Infrared LEDs on the front of the camera allow you to see your baby in a dark room.

18. Temperature Alert

Press the Menu button, select through Other Settings, then select Temperature. Choose between Celsius (°C) or Fahrenheit (°F), set a default value, or configure High-temperature alarm and Low-temperature alarm thresholds using the [+/- Buttons] and [OK Button].

Using Your Baby Monitor by App

Getting Started

Please follow Step 11 on page 16 and ensure Wi-Fi is enabled.

Add Camera

Step 1: Connect Your Phone to a 2.4GHz Wi-Fi Network

For optimal performance, ensure your device has a strong wireless signal. Confirm your Wi-Fi network is 2.4GHz, as 5GHz Wi-Fi is not supported.

Step 2: Download and Install the Dr. Care App

Ensure your phone is compatible with the Dr. Care app. Scan the QR code (excluded) to download and install the app. Alternatively, search for "Dr. Care" in the Apple App Store or Google Play Store.

To receive immediate updates, allow Dr. Care to send notifications and access Wi-Fi and wireless data networks.

Step 3: Sign Into Your Dr. Care Account

If you don't have an account, tap "Register" to create one. Choose your country/region, enter your email and password, then tap "Send" to receive a verification code. If the code is not received within 60 seconds, request a new one.

If you have an account, tap "Login" to interact with your baby.

Step 4: Pair the Camera with Your Phone

1. Before adding the camera, ensure your phone is connected to a 2.4GHz Wi-Fi network. Allow Dr. Care to find and connect to devices on your local network.
2. Tap "Add Device."
3. Allow Dr. Care to access your location and use Bluetooth.
4. Enter the Wi-Fi information to which your phone is connected.
5. Select the device you want to pair with your phone.
6. Press and hold the WIFI button near the camera antenna for 5 seconds. When you hear the "DIDI" prompt tone, click "Next".
7. Your device will be found immediately. Tap "Add" and enter the Wi-Fi password. Otherwise, you will not be able to link your phone to the device.
8. When you hear the prompt tone, your device has been set up successfully. You will be able to see your baby monitor on the homepage.

You can now interact with your baby anytime and anywhere!

If you have another camera to pair, tap "Add Device," select the DC-SBM005 Cam mode, and follow the same steps.

For issues connecting the camera, visit www.thedrcare.com, check YouTube for user guide videos, or contact support@thedrcare.com. Online chat is also available for immediate assistance.

Step 5: Unbind the Device

If the camera displays "Already bound with another user," click "Apply to Unbind." Dr.Care will review the information to proceed. If you purchased a second-hand device, provide your order details.

Note: To protect user privacy, each camera can only be bound to one user at a time. Use the app's sharing feature to share camera access with family.

For more details, visit www.thedrcare.com for detailed instructions and user guides.

Troubleshooting

Why won't my baby monitor turn on?

• Make sure the monitor is turned on and has power.
• Charge using only the included power cable.
• Check if the charging indicator is on. If not, try a different power outlet or adapter.

Is a Wi-Fi connection required to set up and use?

• No, this appliance does not require an internet connection for setup.
• The baby monitor and camera use 2.4GHz radio frequency for transmission.

Why won't my baby monitor connect to the camera?

• Ensure the camera is securely plugged in and the power cord is not damaged.
• Make sure the monitor is close to the camera during pairing.
• Check for large metallic objects (doors, refrigerators, mirrors) that might block the signal.
• Check for other 2.4GHz equipment (Wi-Fi networks, microwave ovens) that might interfere with the signal.
• Press the [Menu Button], select through Camera Settings, then '+ Add', and press the PAIR button on the camera. The camera will pair automatically.

Why does the monitor screen keep switching off when I'm using it?

• Press the [Menu Button], select through Screen Timeout, and use the [+/- Buttons] to set the desired screen-off time.
• The VOX (Voice Activated Alert) mode might be active, causing the screen to turn on only when sound exceeds the alert level. You can disable this feature in the menu.

Why is the screen black when I view a camera?

• Ensure the camera is in range and securely plugged in.
• Check if the plug and power cord are damaged.
• Adjust the monitor antenna to improve signal strength.

Why is there no sound from the monitor?

• Check if the video volume is too low. Press the [Menu Button], select Monitor Volume, and use the [+/- Buttons] to increase the volume.
• Check if VOX mode is turned on. In VOX mode, the screen only broadcasts sound when it exceeds the alert level.

How should I clean and maintain my monitor and accessories?

• Never immerse in water or other liquids; they are not waterproof.
• Clean with a dry cloth only. Exercise caution when cleaning the camera lens.
• Clean the temperature sensor on the camera with a dry cotton swab regularly.

Why is the temperature shown on the monitor not accurate?

• The temperature sensor is on the camera. Ensure sufficient air circulation around it.
• Do not place the camera near heat sources (heaters, air-conditioning vents, lamps).
• The air at ceiling level is warmer than at floor level. Place the camera at a lower height for more accurate readings.

Why did the monitor video suddenly turn black and white?

• Night vision may have been activated. Turn on the room lights, and night vision will turn off automatically.

Why is the screen a bit choppy?

• Ensure the camera is within range.
• Adjust the monitor antenna to improve signal strength.

My baby monitor makes a noise.

• Microphone feedback may occur if the monitor is too close to the camera. Keep them separated.
• The volume might be too high. Press the [Menu Button], select Monitor Volume, and use the [+/- Buttons] to lower the volume.
• The camera may be out of range. Keep the distance within 30 feet / 10 meters.

Troubleshooting of App

If you encounter any problems with the Baby monitor app, use the search function within the app, submit feedback, or contact customer support.

Dr.Care Customer Care

Default 12-Month Warranty

This appliance is covered by Dr.Care warranty for 12 months from the date of its original purchase.

Extend Your Warranty

Extend your warranty by registering your new appliance on our website www.thedrcare.com/warranty.

The warranty will not apply in cases of:

• Accident, misuse, or repairs performed by unauthorized personnel.
• Any unit that has been tampered with or used for commercial purposes.
• Normal wear and tear of wearable parts.
• Use of force, damage caused by external influences.
• Damage caused by non-observance of the User Manual, e.g., connection to an unsuitable mains supply or noncompliance with the instructions.
• Partially or completely dismantled appliances.
• Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or any of its parts that have been performed by a repair person not authorized by Dr.Care.

Dr.Care provides after-sales service for products sold by Dr.Care or authorized retailers. If purchased elsewhere, contact your seller for return and warranty issues.

We're Here to Help!

• Email: support@thedrcare.com
• Website: www.thedrcare.com
• Company: Carestream Technologies Limited

Regulatory Information

IC Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : 1) L'appareil ne doit pas produire de brouillage; 2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Camera: FCC RF Exposure

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Cet émetteur ne doit pas être co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.

Monitor: FCC RF Exposure

For body operation, this model device has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 5 mm from the body. Noncompliance with the above restrictions may result in violation of RF exposure guidelines.

The use of holsters and similar accessories should not contain metallic components in its assembly; the use of accessories that do not satisfy these requirements may not comply with RF exposure requirements and should be avoided.