Dr.Care 5" Smart Split Screen Baby Monitor KT-568W USER MANUAL

Introduction

Thank you for choosing Dr.Care! Your support means the world to us. We hope you enjoy our product as much as we did creating it.

Extend Your Warranty For Free: Scan or visit www.thedrcare.com/warranty to extend your warranty by registering your product. If you have any product issues, we always stand ready to help.

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Important Safety Instructions

READ ALL CAUTIONARY MARKINGS ON THE APPLIANCE AND SAFETY INSTRUCTIONS IN THE USER MANUAL BEFORE USE.

General Safety

• Not a Substitute for Proper Adult Supervision ⚠️: You MUST check your children's activities regularly.
• Not Intended for Use as a Medical Camera: This appliance should not replace adult supervision.
• Not a Toy: Do not allow children to play with this appliance.
• Risk of Suffocation: Keep all packaging materials out of reach of children.

Location Safety

• Strangulation Hazard: Children can be entangled in cords. Keep the appliance, adapter, and power cords out of the reach of children at all times, at least 3 feet / 1 meter away.
• Danger from Power Cords: To avoid possible danger from power cords, the cords should be secured and never be hung on or near the crib or playpen. Do not place in the crib, bed, or playpen.
• Keep Away From Heat: Do not install near any heat sources such as radiators, heat registers, and stoves.
• Water and Moisture ?: Do not use the appliance near water, including near a bathtub, sink, laundry machine, or wet basement.

Electricity Safety

• Only use the AC adapters provided.
• Do not insert anything into upgrade pinholes.
• Do not block any ventilation openings.
• Unplug the appliance during lightning storms ⚡.
• Only use attachments and accessories provided.
• Unplug the appliance when unused for long periods of time.

HOUSEHOLD USE ONLY. READ AND SAVE THESE INSTRUCTIONS.

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC 20cm Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Specifications

Gentle Reminder: Check the appliance regularly and refer to TROUBLESHOOTING or contact our customer support if it shows any of the following signs:

• Power cord or plug is damaged.
• Poor reception or excessive noise.

Knowing Your Baby Monitor

Package Contents

*Actual contents may vary depending on your purchase.

• Camera
• Baby Monitor
• USB Charger and Charging Cable (For Camera)
• USB Charger and Charging Cable (For Monitor)
• Quick Start Guide
• User Manual

Product Diagram

Camera

1. Microphone, 2. Light Sensor, 3. Lens, 4. Camera Base, 5. Speaker, 6. Power Jack, 7. Antenna, 8. Temperature Sensor, 9. Wi-Fi Pair Button, 10. Monitor Pair Button, 11. TF Card Jack (On the side of the camera).

Baby Monitor

1. Power/Sleep Button, 2. Menu/Back Button, 3. OK Button, 4. Arrow Key, 5. Talk Button, 6. Lullaby Button, 7. Indicator Light, 8. Volume Indicator, 9. Antenna, 10. Microphone, 11. Power Jack, 12. Reset Hole, 13. Back Stand, 14. Speaker, 15. Power Indicator.

Using Your Baby Monitor

Getting Started

1. Plugging in the Camera: Connect the camera to the 5V DC power supply with the included AC adapter. The camera will automatically power on. Approximately 15 seconds later, you will hear a notification sound indicating that the camera has successfully powered on. Place the camera and power cord out of reach of children. The camera is not battery powered; keep it plugged in when in use.
2. Charging the Monitor: It takes around 4 hours to fully charge. The power indicator will turn red while charging and turn green when fully charged. Alternatively, it takes around 7 hours to fully charge, with the charging indicator turning on while charging and off when fully charged.
3. Pairing the Camera with the Monitor: By default, the camera has been paired with the monitor when manufactured. If the camera is disconnected, please refer to page 12. Keep the camera and monitor within a distance of 12-40 inches (30-100cm) when pairing. Note that microphone feedback might occur when they are close to each other.
4. Positioning the Camera: Keep the camera 3-16 ft (1-5m) away from your baby's crib, playpen, and baby bed for best viewing and safety reasons.
5. Wall Mounting the Camera (Optional): Select a spot to mount the camera, ideally 5-8 ft high, keeping it beyond the reach of children. Install the included screw into the wall and mount the camera onto the screw. Do not release the camera until you are sure it is firmly mounted.

Interface Overview

The monitor displays real-time information. The Status Bar shows:

• Signal Strength ?
• Temperature ?️
• Video Muted ?
• Humidity ?
• Lullaby ?
• Alert ?
• Battery ? Status
• Current Time ⏰

Menu Bar

Navigate the monitor's features using the Menu Bar:

• Volume Settings ?: Adjust Monitor Volume, Talk Volume, Lullaby Volume, and Alert Volume.
• Brightness Settings ?: Adjust screen Brightness and Screen Timeout (1 min, 3 mins, 5 mins, or never).
• Camera Settings ?: Add a new camera, select camera view (Cam View), or Remove camera pairing (Delete).
• VOX Settings ?️: Turn VOX (Voice Activated Alert) On or Off.
• Reminder Settings ⏰: Set an Alarm Clock for specific times or create a repeating Feeding reminder (2 hrs, 4 hrs, 6 hrs, or OFF).
• Safety Settings ?️: Access Safety Protection (Sleep camera/Forbid app access), Crying Detection, Action Tracking, and Motion Detection.

Other Settings

Access additional settings:

• Device Info ℹ️: View device information.
• TF Card ?: Information on supported memory cards (FAT32 only).
• Languages ?: Select the device language.
• Times ⏰: Set the time manually or sync with your phone.
• Temperature ?️: Select temperature units (°C or °F).
• Reset ?: Reset to factory settings.
• Support ❓: View support contacts.

2. Volume Settings

Press the navigation buttons (e.g., ⬅️➡️) to select the desired volume type (Monitor Volume, Talk Volume, Lullaby Volume, Alert Volume) and press OK to adjust the volume level.

If you have paired two cameras, use the navigation buttons (e.g., ⬅️➡️) to select the corresponding camera. Adjustments will affect the selected camera.

3. Lullaby

Press the navigation buttons to select Lullaby, then press OK. Use the navigation buttons to select lullabies, and press OK to choose random play, loop play, or turn off.

4. Brightness Settings

Press the navigation buttons to select Brightness, and press OK. Use the navigation buttons to adjust the brightness level.

5. Screen Timeout

Press the navigation buttons to select Screen Timeout, and press OK. Use the navigation buttons to select the desired duration for the screen to turn off automatically (e.g., 1 Min, 3 Min, 5 Min, Always On).

Advanced Features

6. Add a Camera

Press the Menu Button, select through + Add, and press the Pair button on the camera near the antenna. Listen for the prompt tone; the camera will pair with the monitor automatically.

7. Split View and Auto Switch View

Press the Menu Button, select through Cam View, and select the option to view two cameras in split-screen mode. In split-screen mode, the audio will switch between connected cameras every 15 seconds.

8. Delete a Camera

Press the Menu Button, select through Delete, and select the camera number (1 or 2) to view. At least one camera must remain connected. The current camera number appears at the top of the screen. To remove the last camera, press the PAIR button three times to disconnect it, then delete the remaining camera.

9. VOX (Voice Activated Alert)

Press the Menu Button, select through VOX. Choose a sensitivity level (Low, Medium, High). Higher sensitivity detects quieter sounds. Once set, the screen will enter VOX mode. In VOX mode, the screen stops broadcasting sounds until the detected audio exceeds the alert level. The screen will auto-wake based on the audio sensitivity level.

10. Nursing Reminder

Press the Menu Button, select through Alarm Clock to set specific times for nursing alerts. You can also select Feeding reminder and choose intervals of 2 hours, 4 hours, or 6 hours for repeating reminders. The reminder sounds for 30 seconds and repeats after 1 minute if no action is taken, shutting off automatically after three attempts.

11. Privacy Mode

Press the Menu Button, select through Camera WiFi On to allow camera access via Wi-Fi and the app. Select Camera WiFi Off to block app access. Note: The app can only access the camera when Wi-Fi is ON.

12. Detection

1) Crying Detection

Press the Menu Button, select through Crying Detection to turn detection on or off. The monitor will alert you when the baby's cry is detected.

2) Motion Detection

Press the Menu Button, select through Motion Detection. Choose sensitivity levels (Low, Middle, High, OFF) to monitor your baby's movements. High sensitivity is recommended for sleeping babies, while medium or low is suitable for awake babies.

3) Action Tracking

Press the Menu Button, select through Action Tracking to turn camera tracking ON/OFF. The camera continuously tracks your baby to ensure they remain in sight.

13. Talkback

Push the Talk button to talk and release to listen. In split-screen mode, talkback is activated on the left camera by default. You can press the OK button to select one camera to talk to. If the video volume is low, you may not hear from the camera side. When the Talk button is pressed, sound from the camera side will not be heard.

14. Sleep Mode

Short press the Power/Sleep button to enter sleep mode. Press any button to wake up. In sleep mode, the screen turns off, but the monitor continues to receive sounds from the camera. The monitor will also awaken if the camera detects any abnormal condition.

15. Zoom In & Zoom Out

When viewing a camera, press the Zoom button (?) to magnify the screen at 2x or 4x.

16. Pan & Tilt

Press the navigation buttons (e.g., ⬆️⬇️⬅️➡️) to select the camera and enter camera control. Use the navigation buttons to view from different angles (65 degrees vertically and 300 degrees horizontally).

17. Night Vision

Night vision ? is automatically activated in a dim environment. Infrared LEDs attached to the front of the camera allow you to see the baby in a dark room.

18. Temperature Alert

Press the Menu Button, select through Temperature, and press OK. Select Unit (°F/°C), High temperature threshold, or Low temperature threshold. Use the navigation buttons to set the values.

19. Other Settings

Press the Menu Button and select Other Settings to access:

• Device Info ℹ️: View device information.
• TF Card ?: Check TF card status (FAT32 supported).
• Languages ?: Select device language.
• Times ⏰: Set the time manually or sync with your phone.
• Temperature ?️: Select temperature units.
• Reset ?: Reset to factory settings.
• Support ❓: View support contacts.

20. Reset Hole

If the monitor screen does not respond when you press any buttons, use a pin to press the reset hole ? on the back of the monitor to restart it.

Using Your Baby Monitor by App

Getting Started

Please follow step 13 on page 16 and ensure Wi-Fi is not forbidden.

Add Camera

1. Step 1: Connect your Phone to a 2.4GHz Wi-Fi Network: For optimal performance, ensure your device has a strong wireless signal. Confirm your Wi-Fi network is 2.4GHz (5GHz is not supported).
2. Step 2: Download and Install the Dr.Care App: Ensure your phone is compatible. Scan the QR code provided or search for "Dr. Care" in the Apple App Store or Google Play Store. Allow Dr. Care to send notifications and access Wi-Fi/wireless data networks for immediate updates.
3. Step 3: Sign Into Your Dr.Care Account: If you don't have an account, tap "Register" to create one. Choose your country/region, enter your email and password, then tap "Send" to receive a verification code. If you don't receive it within 60 seconds, request a new one. If you have an account, tap "Login".
4. Step 4: Pair the Camera with Your Phone: Ensure your phone is connected to a 2.4GHz Wi-Fi network and allow Dr. Care to find devices on your local network. Tap "Add Device". Allow Dr. Care to access your location and use Bluetooth. Enter your Wi-Fi information. Select the device you want to pair.
5. Step 5: Unbind the Device: If the camera displays "Already bound with another user," click "Apply to Unbind." Information will be reviewed. For second-hand devices, provide order details.
6. Step 6: Reset Camera: Press and hold the Reset button near the camera antenna for 5 seconds until a "DIDI" prompt tone is heard, then click "Next".
7. Step 7: Link Phone: Your device will be found immediately. Tap "Add" and enter the Wi-Fi password.
8. Step 8: Setup Complete: When you hear the prompt tone, your device is set up. You will see your baby monitor on the homepage.

9. Interact with Your Baby Anytime, Anywhere

If you have another camera to pair, tap "Add Device," select the DC-SBM001 Cam mode, and follow the steps. For connection issues, visit www.thedrcare.com, check our YouTube channel for user guides, or contact support@thedrcare.com for immediate assistance. Issues will be resolved within 24 hours.

Note: To protect user privacy, each camera can only be bound to one user at a time. Use the app's sharing feature to share camera access with family.

Troubleshooting

Monitor Issues

• Why won't my baby monitor turn on? Make sure the monitor is on and charged. Check the charging indicator. Try a different power outlet or adapter.
• Is a WiFi connection required? No, this is a non-WiFi appliance. It uses 2.4GHz radio frequency for transmission.
• Why won't my baby monitor connect to the camera? Ensure the camera is securely plugged in and the cord is not damaged. Keep the monitor close to the camera during pairing. Check for signal blockers (metallic objects) or interference from other 2.4GHz devices. Follow the pairing steps in the menu.
• Why does the monitor screen keep switching off? Check the Screen Timeout settings. You may have VOX mode enabled, which turns the screen off when sound is below the alert level; this can be switched off in the menu.
• Why is the screen black when I view a camera? Ensure the camera is in range and securely plugged in. Check for damaged cords. Adjust the monitor antenna for better signal strength.
• Why is there no sound from the monitor? Check if the video volume is too low. Ensure VOX mode is not preventing sound transmission when below the alert level.
• How should I clean and maintain my monitor and accessories? Never immerse in water or liquids. Clean with a dry cloth only. Exercise caution when cleaning the camera lens. Clean the temperature sensor with a dry cotton swab regularly.

Video & Performance Issues

• Why is the temperature shown on the monitor not accurate? Ensure the camera's temperature sensor has good airflow and is not near heat sources. Place the camera at a lower height for more accurate readings. Try powering off/on, resetting, and re-pairing the camera.
• Why did the monitor video suddenly turn black and white? Night vision ? may have activated. Turn on room lights to disable it.
• Why is the screen a bit choppy? Ensure the camera is in range and adjust the monitor antenna for better signal strength.
• My baby monitor makes a noise. Microphone feedback may occur if the monitor is too close to the camera; keep them separated. If the volume is too high, adjust it down. Ensure the camera is within the recommended range (within 30 feet / 10 meters).

App Troubleshooting

If you encounter problems with the Baby monitor app, use the in-app search function ❓ or tap "My feedback" to create a new feedback report ? for assistance.

Dr.Care Customer Care

Default 12-Month Warranty

This appliance is covered by Dr.Care warranty for 12 months from the date of its original purchase. Extend your warranty by registering your new appliance on our website www.thedrcare.com/warranty.

Warranty Exclusions

The warranty will not apply in cases of:

• Accident, misuse, or repairs performed by unauthorized personnel.
• Any unit that has been tampered with or used for commercial purposes.
• Normal wear and tear of wearable parts.
• Use of force, damage caused by external influences.
• Damage caused by non-observance of the User Manual, e.g., connection to an unsuitable mains supply or noncompliance with the instructions.
• Partially or completely dismantled appliances.
• Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or any of its parts that have been performed by a repair person not authorized by Dr.Care.

Dr.Care provides after-sales service for products sold by Dr.Care or its authorized retailers/distributors. If purchased elsewhere, please contact your seller for return and warranty issues.

Contact Us

• Email: support@thedrcare.com
• Website: www.thedrcare.com
• Customer Support: Carestream Technologies Limited

IC Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Camera SAR Compliance

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Monitor SAR Compliance

SAR compliance is based on a separation distance of 0 mm between the unit and the body of the user.