TECO Washing Machine

WARRANTY INFORMATION

Teco's warranty information for the product purchased is available at www.teco.com.au. A copy of the warranty may also be obtained by contacting Teco's Warranty and Service Department on 1300 660 037 during business hours (Mon - Fri 8:30am – 4pm AEST).

To arrange for servicing of a Teco product, please contact Teco's Warranty and Service Department on 1300 660 037 during business hours (Mon - Fri 8:30am – 4pm AEST).

To assist in processing any warranty claim that you may have Teco recommends that you:

1. Complete the following information in relation to your purchase:

   Name of retailer: _________________________

   Name of owner: _________________________

   Date of purchase: _________________________

   Model No.: _________________________

   Serial No.: _________________________

   MFG code: _________________________

2. Retain proof of your purchase for any warranty claim. Ideally this proof of purchase will be the tax invoice issued for your purchase.
3. Complete the following information in relation to the person that installed your Teco appliance (if applicable):

   Installer's name: _________________________

   Telephone No.: _________________________

   Licence No.: _________________________

Model: TWM100TTBH

This manual is for the TECO TWM100TTBH Washing Machine, a top-loading twin tub model. The product image shows a compact, white twin tub washing machine with two tubs and a control panel on top.

IMPORTANT NOTE:

Thank you for selecting a TECO quality Washing Machine. Read this manual carefully before installing or operating your new unit. Make sure to save this manual for future reference.

The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details.

Table Of Contents

• Safety Precaution - 1
• Installation - 2
• Preparation Instructions - 3
• Structure Instruction - 4
• Usage method - 5
• Maintenance - 8

Safety Precaution

Be sure to comply completely with the following to prevent damage to your body, property or others:

• ⚠ The sign stands for "pay attention", and the picture of specific items needs attention shows in a triangle with an exclamation mark.

• ⛔ The sign stands for "Forbidden", and the picture of specific items forbidden shows in a circle with a diagonal line through it.

• ✔ The sign stands for "must do", and the picture of specific items must be done shows in a circle with a checkmark.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• The washer is designed to operate on a single phase power supply within a voltage range of 220~240V/50Hz. Indoor use only.

Specific Safety Warnings:

• ⛔ Do not dismantle the machine by yourself. (Depiction: A washing machine with a prohibition symbol over it.)

• ⛔ Do not install the machine in damp or rainy environment to avoid electric shock, fire, machine failure, or deformation. (Depiction: A washing machine in a rainy environment with a prohibition symbol over it.)

• ⛔ Do not place inflammable materials like burning candle, mosquito incense, cigarette etc. or heating source like electric stove, calorifier etc. on the machine. (Depiction: A washing machine with a burning candle on top and a prohibition symbol over it.)

• ⛔ Do not spray water directly to the machine. (Depiction: A washing machine being sprayed with water with a prohibition symbol over it.)

• ⛔ Do not let baby sit on it or place heavy things on it. (Depiction: A child sitting on the washing machine with a prohibition symbol over it.)

• ⛔ Do not wash clothes that are stained with kerosene, petrol, alcohol, and other flammable substance. (Depiction: Clothes with a flammable liquid symbol and a prohibition symbol over them.)

• ✔ Make sure that the water inlet hose is connected and the tap is opened before washing. (Depiction: A hand connecting a hose to a tap with a checkmark symbol.)

• ⛔ Do not exceed the max. water level to avoid water overflowing and machine failure. (Depiction: A washing machine with water overflowing and a prohibition symbol over it.)

• ✔ To avoid electric shock resulting from electric leakage, please connect grounding wire of the plug properly. (Depiction: A plug with a grounding symbol and a checkmark symbol.)

• ⛔ Do not let baby climb to the machine or play near running tub to avoid accident. (Depiction: A child climbing into the washing machine with a prohibition symbol over it.)

• ✔ If use warm water, the water temperature should not exceed 50°C. (Depiction: A thermometer indicating temperature below 50°C with a checkmark symbol.)

• ⛔ Do not wash down-filled coat, raincoat or similar clothes. (Depiction: A down-filled coat with a prohibition symbol over it.)

• ✔ Wipe off dirty and dust on the plug often to prevent poor contact with power supply. (Depiction: A hand wiping a plug with a checkmark symbol.)

• ⛔ Do not put hands into the tub before it stopping running. (Depiction: A hand reaching into a spinning tub with a prohibition symbol over it.)

• ⛔ Do not replace power cord by yourself. (Depiction: A power cord being replaced with a prohibition symbol over it.)

• ⛔ Do not damage the power cord and plug to avoid electric shock, short circuit or fire. (Depiction: A damaged power cord with a prohibition symbol over it.)

• ✔ Insert the plug tightly when use. (Depiction: A hand inserting a plug firmly with a checkmark symbol.)

• ⛔ Do not pull the cord when unplug the plug. (Depiction: A hand pulling the cord instead of the plug with a prohibition symbol over it.)

• ⛔ Do not insert or unplug the plug with wet hands to avoid electric shock. (Depiction: A hand with water droplets touching a plug with a prohibition symbol over it.)

• ✔ Unplug the plug from socket after use. (Depiction: A hand unplugging a plug with a checkmark symbol.)

Installation

Attention To Installation

Installing Location

In order to avoid electrical failure, discoloration and deformation, do not install the machine in the following places:

• ⛔ Locations exposed to direct sunlight (Icon: Sun with a cross over it)
• ⛔ Locations exposed to rain or snow (Icon: Rain cloud with a cross over it)
• ⛔ Locations with uneven or unstable ground (Icon: Uneven ground with a cross over it)

Alternative Drain Option

It is possible to change the side in which the drain hose is located.

• Carefully lay the washer down to access the base.
• Relocate the drain hose to the opposite side.

Diagram description: Two illustrations showing the washing machine base with the drain hose positioned on the left and then on the right, indicating the possibility of changing its side.

Installing Drainage Hose

• When placing the drain hose, ensure it is between 860 and 1000mm above the surface the clothes washer is placed on (washer base).
• Ensure the drain hose is placed in a drain with a diameter of at least 30mm to meet minimum drainage flow requirements of 40 L/min.

Diagram description: A side view of the washing machine with a drain hose extending from the back, showing the recommended height range of 86cm to 100cm for the hose outlet.

Installing Water Inlet Hose

• Unpack the supplied accessory kit and locate the inlet hose.
• Locate the water inlet at rear of the unit (You can choose to fill water into the wash tub or spin tub by connecting the water inlet hose to the desired water inlet on each side).
• Insert the water inlet hose securely onto the water inlet.
• Attach the other end of the water inlet hose to your water mains tap.
• Do not turn the water on until you are ready to perform a wash cycle.
• Please note: Ensure both ends of the water inlet hose are securely connected before turning on the mains water to prevent water leakage.

Preparation Instructions

Preparation Instructions

Please check the following before commencing each wash.

• Water inlet hose is connected securely to the washer and the mains water tap.
• Drainage hose is connected securely and positioned correctly.
• The power plug is securely and correctly connected to the mains power outlet.
• Check each item before washing for any special washing instructions. Ensure all items are machine washable before attempting to wash.
• Empty and turn inside out all pockets of contents.
• Tie any long strips (e.g., apron ties), do up buttons and zippers.
• Do not exceed the rated capacity of the washer.
• Place items evenly within the washer tub.
• Items with decorative attachments, large buttons or items that may be damaged or damage the drum during a wash, should be placed into a laundry bag before washing.
• Divide the laundry into colour fast and non-colour fast items.
• Place items that do not absorb water easily into the tub (water) by hand.
• Read and follow any instructions on washing detergent packaging.
• Items that are prone to collect lint or are of a fluffy material must be turned inside out before washing.
• Do not place items polluted with chemicals into the washer.

⚠ Before each wash, be sure to check all pockets and remove contents (keys, coins, etc.) and close any zippers to prevent damage to the clothing and the clothes washer. (Depiction: A hand removing items like keys and coins from a pocket.)

⚠ Do not fill the WASH TUB beyond the HI water level. It is strongly recommended not to leave the washer while filling the WASH TUB with water. This appliance comes with overflow prevention. It is still possible for water to escape from the appliance once the overflow inner tub is full. (Depiction: A water level indicator showing 'HI' mark.)

⚠ Ensure the control panel lid is closed at all times when not using the controls to prevent water from entering the control panel and damaging the machine.

Adding Detergent

• Please choose suitable type of detergent for the various washing temperature to get the best washing performance with less water and energy consumption.
• Follow the instructions on the detergent package.
• Use appropriate amount of detergent depending on weight of the laundry and degree of soiling.
• Use longer or added rinse cycle when using powder detergent to avoid remain on the laundry.

Structure Instruction

Name Of Parts

Diagram description: An exploded view diagram of the washing machine showing its main components.

• Washcover: The top lid covering the wash tub.
• Lintfilter: A removable filter located inside the wash tub to collect lint.
• Spin cover: The lid covering the spin tub.
• Safety cover: An inner cover for the spin tub.
• Washtub: The main tub for washing clothes.
• Frame: The structural frame of the machine.
• Pulsator: The rotating disc at the bottom of the wash tub that agitates clothes.
• Power plug: The electrical plug for connecting to power.
• Cabinet: The outer casing of the washing machine.
• Drain hose: The hose used for draining water.
• Base: The bottom support of the machine.

Accessories

Diagram description: Illustrations of the accessories included with the washing machine.

• Innerspin cover: An additional cover for the spin tub.
• Water inlet hose: The hose used to supply water to the machine.
• Usermanual: The instruction manual.

Introduction Of Control Panel

Diagram description: A detailed view of the control panel with three main knobs and a selector.

The drawing above is for reference only, specific drawing is subject to actual models.

• Water inlet: Used to inject water.
• Wash timer: Used to select required washing time.
• Spin timer: Used to select required spinning time.
• Wash-Drain selector: For washing or rinsing, select "Normal" or "Gentle". For Draining, select "Drain".

Usage method

Quick Start

1. Install the washing machine. (Depiction: A washing machine being installed.)
2. Load the laundry. (Depiction: Clothes being put into the wash tub.)
3. Add detergent and water into the wash tub. (Depiction: Detergent and water being added.)
4. Turn the wash timer knob to set wash time. (Depiction: A hand turning the wash timer knob.)
5. Set the wash drain selector to Drain position after washing. (Depiction: A hand setting the drain selector.)
6. Repeat steps 3-5 for rinsing. (Depiction: A circular arrow indicating repetition.)
7. Move the laundry into the spin tub and close the spin cover. (Depiction: Clothes being moved to the spin tub and the cover being closed.)
8. Turn the spin timer knob to set spin time. (Depiction: A hand turning the spin timer knob.)
9. Take out the laundry from the spin tub. (Depiction: A hand taking clothes out of the spin tub.)

Washing Method

1. Insert the water inlet hose into the water inlet mouth, and choose injecting water to the wash tub.
2. Put the laundry into the wash tub, and add detergent into it. Fill water to half of the desired water level, turn off the water tap and let laundry soak in the solution for a few minutes, then fill water to desired water level.
3. Set wash program "Normal" or "Gentle" as per amount and texture of laundry.
4. Turn the wash timer knob to set wash time.
5. After washing, set the wash drain selector to "Drain" position for draining.

⚠ Do not exceed the rated capacity of the washer. (Depiction: A water level indicator showing 'HI' mark.)

⚠ Ensure control lid is closed during operation.

Rinsing Method

A. Spraying rinse (rinse in the spin tub)

1. Put the laundry into the spin tub after washing.
2. Turn on the water tap, choose to fill water into the spin tub for 3-4 minutes, and then turn off the water tap.
3. Set the spin timer for 2-5 minutes for rinsing.
4. The above steps can be repeated.

Note: If there is red rust in water, do not choose spraying rinse, for the rust is easy to adhere to laundry.

⚠ Ensure not to fill water into spin tub when spinning.

⚠ Ensure control lid is closed during operation.

B. Commonrinse (rinse in the wash tub)

1. To save time and water can do pre-spinning before rinsing.
2. Put laundry which have already been dehydrated into the wash tub.
3. After filling water to the desired level, turn off the water tap to save water.
4. Turn the "Wash selector" knob to the "Normal" or "Gentle".
5. Set the "wash timer" to the desired time (about 3-5 minutes) for rinsing.
6. After rinsing, put the washing materials into the spin tub to spin for 1 to 5 minutes.
7. Drain out the rinsing water in the wash tub.
8. The above steps can be repeated.

⚠ Ensure control lid is closed during operation.

Spinning Method

1. Shake out the laundry and put them into the spin tub. (Depiction: A hand putting clothes into the spin tub.)

   ⚠ Do not exceed the rated capacity of the spin.

2. Put the inner spin cover on the laundry. Confirm the inner spin cover is placed horizontally. (Depiction: Two diagrams showing correct and incorrect placement of the inner spin cover.)
3. Close the safety cover and the spin cover. (Depiction: A hand closing the spin cover.)
4. Refer to the following table to select spinning time.

⚠ The appliance cannot be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

⚠ The new hose supplied with the appliance are to be used and that old hose should not be used. When choosing to inject water to wash tub or spin tub, water injecting is forbidden.

⚠ If strong vibration occurs in time of spinning, open the spin cover immediately. Make sure that the washing machine is placed on a flat and stable floor, and then adjust washing materials, distribute them evenly.

⚠ To do spinning and draining together, please spin for 1 minute before draining.

⚠ Do not wash or spin waterproof clothes or clothes that float easily to avoid abnormal vibration or damage to the clothes.

Normal Program

The program "Normal (Standard wash 40 minutes, with 60°C warm water and 20°C cold water, spin twice, 3 minutes each; rinse once for 15 minutes with 20°C cold water, spin twice, 5 minutes each; Water level M)" is identical to the program (Standard) in the test report. This is the program recommended to wash a normally soiled cotton load at rated load capacity.

Main Technical Parameters

NOTE: This product is subject to continuous improvement, specifications are subject to change without prior notice. Please refer to rating plate attached to the appliance for full specifications.

Maintenance

Attention To Maintenance

Cabinet maintenance

After using the washing machine, wipe the moisture and stain on it with a piece of soft cloth. To avoid damage to the surface, do not use corrosive or volatile chemicals. (Depiction: A hand wiping the washing machine cabinet with a cloth.)

Cleaning the lint filter

• Press the button head, and pull the lint filter out. (Depiction: A hand pressing a button on the lint filter.)
• Turn the filter net inside out, and rinse it in water.
• After inserting the claw, press the button to insert it into place.
• A sound of "ba" means proper installation. (Depiction: A lint filter with a button head and a claw.)

Anti-freezing protection

⚠ To prevent from freezing:

• Turn off the water tap, remove the water inlet hose and empty water in the water inlet hose completely.
• Lay the drain hose and turn the drain selector knob to the "Drain" position to empty the water in the tub.

⚠ If the water is frozen, please take the following steps:

• Put the water inlet hose into warm water of about 50°C.
• Keep about 2 liters of warm water below 50°C in the wash tub for about 10 minutes, and then lay the drain hose and turn the wash drain selector knob to the "Drain" position to empty the water.
• Fit the water inlet hose and turn on the water tap to confirm water filling and draining work properly. (Depiction: A hand pouring warm water into the tub.)

General Maintenance Rules:

• Do not connect to the hot water supply.
• After using, be sure to unplug the power plug.
• Be sure to use plug that is properly grounded.
• The maximum gradient of the supporting surface for the washing machine should not exceed 2°.
• Do not tear down electrical wires and components in the machine by yourself.
• There are holes on the base for ventilation. These holes should not be blocked by foreign objects (carpets, etc.).
• Never connect the grounding wire with the live wire, or it may lead to an electric shock.
• If the power cord is damaged, it must be replaced by a qualified person to avoid a hazard.

If the following symptoms occur, please disconnect the power plug and perform the following checks:

REPAIRS, SERVICE & WARRANTY

It is hazardous for anyone installing, removing, altering, repairing, servicing, or testing this appliance. Doing so may cause injury or damage to the appliance. Only an Authorised Service Person can carry out servicing or repairs to this appliance.

IF SERVICE IS REQUIRED

If you have a problem, and the problem persists after you have made the checks mentioned in the Troubleshooting section of this manual, contact: TECO Australia Service on 1300 660 037 (9am to 4pm AEST Mon to Fri). For warranty details please visit www.teco.com.au