Shokz OpenFit 2 User Guide
Model: T920
App
Download the Shokz App to enhance your experience. The app allows you to switch EQ modes, connect to two devices simultaneously, customize buttons, upgrade firmware, find earbuds, and adjust prompt sound volume.
Download the app from the App Store or Google Play.
*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google LLC.
Catalogue
In the Box
- OpenFit 2 True Wireless Earbuds * 2
- OpenFit 2 Charging Case * 1
- OpenFit 2 Packaging Box * 1
- Type-C Charging Cable * 1
- User Guide * 1
- Legal Statement * 1
- Warranty Card * 1
Do not use the product if any of the above items are missing or the product is damaged. Please contact your retailer, or reach out to Shokz immediately.
(See Page 36: After-Sales Service)
Wear and Use
Earbud Diagram
The diagram shows the Shokz OpenFit 2 earbuds with the following labeled parts:
- Touch area (on the raised area of the Shokz logo)
- Physical buttons
- Ear hooks
- Microphone (exclusively for voice calls)
Charging Case
The diagram shows the open charging case with the earbuds inside. It also indicates the 'Charging Case Button' and 'Charging Case Indicator LED'.
Pairing
For first-time use: Open the charging case to enter Bluetooth pairing mode. The indicator light will flash orange and green.
For subsequent pairings:
- Place both earbuds into the charging case.
- Press and hold the button inside the charging case for 3 seconds until the indicator lights flash orange and green, indicating that the earbuds have entered pairing mode.
- Enable the Bluetooth function on your device and select "OpenFit 2 by Shokz". The device will display successful pairing upon completion.
Wearing
- Take the earbuds out of the case.
- Position them above your ears.
- Gently rotate the earbuds backward, allowing the hook to curl around your ears.
- You are ready to go.
Operation and Control
Music Control
The diagram shows the left (L) and right (R) earbuds with labeled 'Physical buttons'.
- Play/Pause Music: Click either physical button while listening to audio.
- Play Next Track: Double-click either physical button while listening to audio.
- Previous Song: Triple-click either physical button while listening to audio.
Call Control
The diagram shows the left (L) and right (R) earbuds with labeled 'Physical buttons'.
- Answer a Call: Click either physical button.
- End a Call: Click either physical button during the call.
- Reject a Call: Double-click either physical button.
Volume Control
The diagram shows the left (L) and right (R) earbuds with labeled 'Physical buttons'.
- Volume Down One Level: Press and hold the left physical button during music or calls.
- Volume Up One Level: Press and hold the right physical button during music or calls.
Continuous Volume Control: During music or calls, long-press the corresponding earbud until the desired volume is reached.
Single Earbud Control
Both earbuds are designed for independent use, allowing for mono music playback or calls. When used individually, each earbud maintains its respective button functionality.
For music control, refer to page 13. For call control, refer to page 14.
Indicator LED
Charging Case Indicator LED
When the earbuds are in the charging case: The indicator displays the earbud battery level.
Battery Level | Indicator Behavior |
---|---|
High battery level | When opening, the green light goes off after 5 seconds. |
Low battery level | When opening, the orange light goes off after 5 seconds. |
Note: When both earbuds are in the charging case, the indicator displays the power level of the earbud with the lower battery level.
When the earbuds are outside the charging case: The indicator displays the charging case battery level.
Charging Case Status | Indicator Behavior |
---|---|
Charging case with high battery level | The green light turns off after 5 seconds upon opening or closing the case or pressing the charging case button. |
Charging case with low battery level | The orange light turns off after 5 seconds upon opening or closing the case or pressing the charging case button. |
When connected to an external power supply:
- Charging: The indicator is solid orange.
- Charging completed: The indicator is solid green.
Others:
- Pairing: The indicator flashes orange and green.
- Factory data reset: The indicator flashes orange for 5 seconds.
Power Source
On/Off/Standby
1. On: When the earbuds are placed in the charging case, opening the case will activate the indicator light and power on the earbuds.
Note: Closing the charging case after removing the earbuds helps preserve battery life and prevents debris from entering the case.
2. Off: When the charging case is closed with both earbuds inside, they will automatically power off.
3. Standby: When the earbuds are outside the charging case and remain disconnected from Bluetooth devices for 3 minutes, they will enter standby mode to preserve battery life.
Charging the Earbuds
Place the earbuds into the charging case until they magnetically attach. Close the charging case once the indicator light is on.
Indicator Colors:
- Green: Battery full / High battery level
- Orange: Charging / Low battery level
Note: The LED on the charging case will show the battery status of the earbuds. If both earbuds are in the case, the LED shows the power status of the earbud with the lower battery. The earbuds will reach full charge after approximately 60 minutes inside the charging case. Ensure the charging case has sufficient battery level to charge the earbuds.
Charging the Charging Case
Connect the USB-C to USB-C charging cable to the charging case and plug it into a power supply or certified wall charger.
- A solid orange light on the charging case indicates it is currently charging.
- A solid green light indicates that the case is fully charged.
Note: The charging case requires approximately 100 minutes to reach full charge. It operates using the standard 5V±0.5A USB voltage. Avoid using high-voltage power sources or third-party charging cables, as this may cause damage or longer charging times. Before charging, ensure the charging port is dry and free of liquid residue. Use a soft, dry cloth to wipe away any moisture or residue from the charging port.
Additional Features
MultiPoint Pairing
Update the Shokz App to the latest version and ensure Bluetooth is enabled on your pairing device.
- Connect the earbuds to your phone and select "MultiPoint Pairing" in the Shokz App.
- On the pop-up page, confirm to open the MultiPoint Pairing function.
- Select "Connect to the Second Device" and follow the instructions to establish a connection with the second device.
Your earbuds are now connected to two devices and can be managed through the Shokz App.
Auto Connect
- Once powered on, the earbuds will automatically attempt to connect to the last paired device.
- If the earbuds disconnect due to range limitations, they will automatically re-establish connection within 3 minutes of returning to range.
- If the earbuds re-enter the connectable range after 3 minutes, press either physical button to trigger automatic reconnection.
- With MultiPoint Pairing enabled, press either physical button to reconnect to both devices.
Ensure paired devices are within the connection range (10m), powered on, and have Bluetooth enabled.
Find my Shokz
- Ensure your earbuds are connected to your phone. Open the Shokz App and choose "Find my Shokz".
- Select the earbuds you want to locate from the list.
- Select "Ringer". Your earbuds will start making a loud noise to help you find them.
Resetting
Resetting the earbuds will clear the list of paired devices and reset all settings.
- Place both earbuds in the charging case.
- Press and hold the button on the charging case for 15 seconds. The indicator will flash orange for five seconds before turning off, indicating that the reset is complete. Next, the indicator will flash orange and green, indicating that the earbuds have entered pairing mode.
Maintenance
Cleaning
1. Earbuds:
- Use a soft, clean, dry cloth to wipe the earbuds.
- When cleaning the earbud mesh, gently brush away dirt and earwax with a dry cotton swab, then wipe with a soft cloth.
Note: Ensure earbuds are powered off and disconnected from all devices before cleaning. Do not wash with water or use ultrasonic cleaning. Prevent liquid from entering any openings. Do not use abrasive cleaners, high-concentration chemicals, alcohol, or acetone solvents. Avoid using sharp or abrasive objects.
2. Charging Case:
- Use a soft, clean, and dry cloth to wipe the exterior of the charging case.
- Use a clean, dry, soft brush to remove debris from the charging interface.
- Gently wipe the charging contact surface inside the charging case using a clean and dry cotton swab.
Note: Ensure the charging case is powered off and disconnected from all devices before cleaning. Avoid using abrasive materials to clean the charging case.
IP Rating
Tested under controlled laboratory conditions, the earbud components are dust, sweat, and water resistant, at an IP55 level according to the IEC 60529 standard.
[Water droplet icon] IP55
Note: The IP55 dust, sweat, and water-resistant rating applies solely to the earbuds and does not apply to the charging case. This feature is subject to degradation with regular use. Do not immerse the product in water or expose it to prolonged wet conditions. Do not use during swimming, water skiing, surfing, or other water sports. In case of accidental water exposure, promptly wipe the product and accessories dry, then allow them to air dry in a cool, ventilated area. Do not use or charge until completely dry.
After-Sales Service
Serial Number Location
The product serial number is located on the barcode of the packaging and warranty card. Additionally, the charging case includes a serial number printed next to the charging port.
[Magnifying glass icon] SN:T5101234567890
Warranty
Your earphones are covered by a warranty. Visit the Shokz website at https://shokz.com/pages/warranty-return for details of the limited warranty.