Daymak Arrow User Manual

Safety

When operating the Arrow, please adhere to the following safety guidelines:

• Always wear a helmet when riding the Arrow.
• Always check your mirrors and blind spots when operating the vehicle.
• Turn on headlights when in need of additional visibility.
• Ensure your battery power is sufficient before you go out to ride.
• Additional passengers should always wear a helmet.
• Obey all laws of the road.
• Periodically charge the unit when not in use for long periods of time.
• If you bring your charger, avoid shaking or rattling it while riding.
• Once the battery is fully charged, remove the charger.
• Do not try to operate the unit while charging.
• Do not let anyone under the age of 16 years old operate this vehicle.
• Do not make sharp or abrupt turns at high speeds to avoid tipping.
• Do not operate under the influence of drugs or alcohol.
• Do not completely submerge the unit in water.
• Do not operate in harsh weather conditions.

For any questions or concerns, please call 1-800-649-9320 or visit www.daymak.com.

About Daymak

Daymak is one of Canada's largest Alternative Vehicle providers. They design, engineer, manufacture, import, and repair a wide range of vehicles, from recreational dirt bikes and go-karts to electric golf cars and alternative transportation solutions like e-bikes and gas scooters. Daymak's electric bicycles are energy-efficient and eco-friendly, offering a convenient and affordable way to navigate urban centers. With over 40 years of development in e-bike technology, Daymak is committed to innovation, with its Research and Development department based in Toronto, Canada. They offer warranties, services, and parts for all their products.

Introduction

E-Bikes

Riding an electric bicycle is a convenient and economical way to travel around town. E-bikes represent a natural progression in urban transportation, offering a way to reduce pollution and noise in cities. They are easy and often free to park, making them practical additions to the urban landscape. E-bikes are also inexpensive, typically requiring no registration, insurance, or license, and incurring no parking charges. Compared to internal combustion engines, electric vehicle motors have fewer moving parts and require less maintenance.

Your Daymak e-bike is a product of Daymak's extensive experience and engineering expertise. Daymak hopes you enjoy using the product and welcomes feedback.

New Laws

Many regions, including Canadian provinces, US states, the UK, and European countries, have introduced laws permitting electric motors to assist bicycle operation. It is recommended to check your local provincial or state government for specific regulations regarding e-bikes. Common Canadian provincial regulations are detailed later in this manual.

Liability

Daymak is not liable for damages, loss of profits, or third-party claims arising from improper product use. Daymak is also not liable for damages resulting from service performed by unauthorized third parties. Information in this guide is subject to change without notice. For the latest information, contact your local Daymak dealer or visit the website. Daymak has taken measures to ensure accuracy, but encourages users to report any missing or incorrect information.

Part Diagrams

Diagram 1: Arrow

This diagram illustrates the various parts of the Arrow electric scooter. Note that many components, especially electrical and mechanical ones, are not user-serviceable and should only be repaired by trained professionals.

Key Components:

• 1. Mirror
• 2. Display
• 3. Brake
• 4. Turn Signals
• 5. Headlights
• 6. Shocks
• 7. Tires
• 8. Kick Stand
• 9. Brake Disc
• 10. Motor
• 11. Charging Port
• 12. Trunk

Riding Instructions

This guide assumes basic bicycle riding proficiency. Familiarity with controlling and balancing a standard bicycle is recommended before riding an electric bicycle.

Caution

If you lack cycling experience, riding an e-bike can be dangerous. Do not use an e-bike as your first riding experience.

Important Notes

• Speed: E-bikes can travel at higher speeds than conventional bicycles. Exercise caution, especially in mixed traffic, and always consider driving and traveling conditions.
• Law Compliance: Adhere to all provincial and city traffic laws, including obeying stop signs, signaling turns, and riding defensively. E-bikes are considered motorized vehicles.
• Sobriety: Never ride while intoxicated. Maintain control of the e-bike at all times.
• Sharing the Road: Be courteous to others on paths and trails. As e-bikes are relatively new, other users may not be familiar with them. E-bike riders act as ambassadors for this mode of transportation.

Items to Carry with the Electric Bike

It is advisable to carry the following items:

• The charger (for battery power replenishment).
• A 30 Amp Fuse (spare for batteries).
• A lock (to secure the e-bike when parked).
• A helmet (as required by safety laws).

Operation

Inspecting your Electric Bike

Perform routine inspections before each ride to ensure safety features are operational. This helps avoid accidents. Pay attention to any changes in the bike's feel or sounds, which may indicate mechanical or power issues.

Holding the Handlebars

Place fingers over the brake levers and grip the handlebars firmly with palms and thumbs. This allows for easy and quick brake activation for safe control.

Turning your E-bike On and Off

To turn on, insert the key into the ignition (located below the dashboard) and turn right. The power indicator and battery charge indicator will light up. To turn off, turn the key left and remove it.

Warning: The electrical system becomes live when the e-bike is activated. Do not attempt to alter or repair components while the e-bike is on. Turn off the e-bike and remove the key before accessing electrical parts. The battery carries a significant charge and can cause injury if handled improperly.

Accelerating and Decelerating

The throttle is on the right handlebar grip. Turn it forward (away from you) to accelerate and release it (turn towards you) to decelerate. Avoid over-rotating the throttle to prevent damage to components.

Warning: Do not activate the accelerator until you are seated and ready to move. The e-bike could escape control, causing injury or damage.

Stopping

Your e-bike has front and rear brakes, activated by levers on the handlebars. Squeezing a lever engages the brake and cuts off the motor.

• The left brake lever controls the rear brakes.
• The right brake lever controls the front brakes.

Recommendation: Always engage the rear brakes first, then the front brakes.

A silver adjustment circle near the brake lever controls its distance from the handlebar. Spin it away from the unit to increase the distance, or towards the unit to decrease it.

Safety Tips

• In wet weather, water can reduce brake efficiency due to decreased friction. Slow down and allow more stopping room.
• Regularly check brakes and brake pads, as they wear down over time and may need replacement.

Signalling

The Horn

The horn button is located on the left handlebar. Press it to activate the horn.

Turning Signal Lights

The turn signal activator is on the left handlebar. Push left or right to signal turns. Press the middle to deactivate the signal. The signals emit an audible sound to alert others.

Lights

The headlight and taillight improve safety in low-light conditions. The light switch is on the left handlebar. Using lights may reduce travel distance by approximately 5% due to electricity consumption.

Riding Conditions

Pedaling

This e-bike is motor-assisted. Pedaling along with the motor increases travel distance by assisting the motor and reducing battery draw.

Riding in Wet Weather

The e-bike is designed for wet conditions, but the rear motor can cause slipping at high speeds. Avoid high speeds in very wet conditions. Water can also reduce brake efficiency; slow down and allow more stopping room.

The Motor and Water

The e-bike is not designed for immersion in water. Ensure water levels do not exceed the middle of the tire to prevent water from entering the motor, which can cause short-circuits and damage.

Riding in Cold Weather

The e-bike operates year-round. However, in very cold conditions (below 10°C), battery performance is reduced. Lithium-Ion batteries are more resilient than Lead-Acid in temperature extremes, but both will see reduced performance. Cold temperatures may also shorten battery lifespan.

Important Considerations

Maximum Load

Do not exceed the e-bike's maximum load capacity, which can be found in the technical specifications. Exceeding the load limit will reduce performance and can damage shocks, the mechanism, the frame, and the motor.

Disconnecting the Circuit Breaker

The circuit breaker blocks power from the battery, useful for storage or servicing. To disable:

1. Open the seat compartment.
2. Locate the circuit breaker switch.
3. Activate the switch to disable power.

Note: The alarm system will not function if the circuit breaker is off.

Long-Term Storage of your E-bike

For long-term storage, disconnect the circuit breaker to prevent accidental activation. The circuit breaker is located in the battery case, between the battery and the controller. Refer to the "Your Battery" section for battery maintenance during storage.

The Battery

This section covers essential information about your e-bike's battery. Always treat the electrical systems with respect.

Battery Power

The dashboard features a battery charge indicator. The needle shows available battery power when the e-bike is activated. Charge the e-bike if the power level drops significantly.

Distance and Power

The battery offers a range of 35 to 60 km per charge. Factors influencing range include rider weight, wind resistance, driving habits, terrain (hills), and tire air pressure.

Saving Power

To conserve electricity on longer rides:

• Coasting: Utilize momentum downhill or on flat surfaces without using the motor.
• Stopping and Starting: Minimize stop-and-go movements, as starting from a standstill requires more power.
• Weight: Remove unnecessary weight from the bike to reduce motor load.
• Air Pressure: Ensure tires are properly inflated to reduce drag and increase efficiency.
• Lights: Turn off headlights and taillights when safe to conserve power (may reduce range by ~5%).
• Pedalling: Pedal when accelerating from a stop to assist the motor.

Charging your E-Bike

Charging your e-bike is straightforward. You will need the provided charger and a 110V household electrical outlet.

Charger Warning

Only use the supplied charger. Using incompatible chargers can irreparably damage the e-bike's battery and electrical systems, and may cause injury.

Charging Procedure:

1. Turn off the e-bike and remove the key from the ignition.
2. Plug the female end of the charger cable into the e-bike's charging slot. This slot is located on the outside casing, in front of and underneath the seat.
3. Plug the male end of the charger power cable into a 110V household electrical outlet or a compatible portable generator.
4. Allow the battery to charge for 6-12 hours.
5. Disconnect the charger when its LED light turns green, indicating a full charge.

If the charger's LED light remains red for over 14 hours, or if the battery becomes very hot, the battery or charger may need replacement. Stop charging and consult your Daymak dealer immediately.

Charging Port Location: The charging port is revealed by lifting a black cap located under the front of the seat, between the rider's legs.

Battery Care

Follow these suggestions for optimal battery performance and longevity:

• Charge Promptly: Charge your battery immediately after riding.
• Avoid Full Discharge: Do not store the battery completely depleted, as this significantly reduces lifespan and can cause damage.
• Maintain Charge: When storing, charge the battery periodically (e.g., every 21 days) to prevent deep discharge.
• Storage Conditions: Store the battery on a flat, cool, dry surface. Avoid temperatures below 10°C for extended periods.

Cold Weather and your Battery

Below 10°C, battery performance decreases. While Lithium-Ion batteries are more resilient than Lead-Acid in temperature extremes, both will see reduced performance. Frequent riding in cold temperatures may necessitate earlier battery replacement.

Replacement and Disposal

Lead-acid batteries typically last around 300 charges, while lithium-ion batteries can last up to 1500 charges. Reduced charge capacity indicates the battery needs replacement. Contact your local Daymak dealer for new batteries. Dispose of old batteries at a proper municipal recycling facility or consult your dealer.

Operation

Left Handlebar Controls:

1. High Beam / Low Beam: Press this button to adjust headlight angle.
2. Turn Signals: Push left or right to signal turns. Press the middle to deactivate.
3. Horn: Press to honk the horn.

Right Handlebar Controls:

1. Lights: Three positions: Off (rightmost), Rear running lights (middle), All lights on (leftmost).
2. Horn: Press to honk the horn.
3. 3 Speed Switch: Position 1 for slowest speed and longest range; Position 3 for fastest speed and shortest range.
4. Throttle: Turn the grip forward to accelerate; release to decelerate.

Keys and Ignition

Keys and Remotes

The Arrow comes with two sets of keys and two remotes. Each remote has four buttons:

• Set Alarm: Press to set the alarm. The alarm will sound if the bike is moved after 5 seconds.
• Remove Alarm: Press to disengage the alarm and remote start. Use before riding.
• Panic Button: Press to activate the alarm.
• Remote Start: Press twice to start the bike without keys. Press "Remove Alarm" to disengage.

Ignition

Key Ignition: Insert the key into the ignition slot and turn to the desired position:

• Furthest Right: Turns the Arrow on.
• Middle Position: Turns the Arrow off.
• Left Position: Unlocks the seat. The ignition returns to the middle position after unlocking.

Wheel Lock: Turn handlebars left, push the key further into the ignition, and turn left to engage the wheel lock. The key will stay in this position.

Ignition Lock Key: Insert the rear of the key into the shown slot and turn counter-clockwise to remove the ignition lock.

Ignition Lock Button: Press this button to close the ignition hole, preventing theft.

Brakes

Brake levers are located on both handlebars. Squeezing a lever engages the brake and cuts off the motor.

• The left brake lever controls the rear brakes.
• The right brake lever controls the front brakes.

Recommendation: Always engage the rear brakes first, then the front brakes.

A silver adjustment circle near the brake lever controls its distance from the handlebar. Spin it away from the unit to increase the distance, or towards the unit to decrease it.

Accessing your Circuit Breaker

A circuit breaker is installed to prevent surges. If the bike has no power, the breaker may have triggered.

To Reset the Circuit Breaker:

1. Unlock the seat compartment using the key (position 3). Lift the seat.
2. Locate the circuit breaker switch.
3. Ensure the switch is set to the "ON" position. Flip it to "ON" if it is off.

Note: The alarm system will not function if the circuit breaker is off.

Display Indicators:

1. Turn Signals: Flashes when turn signals are activated.
2. Headlights: Illuminates when headlights are on.
3. Speedometer: Displays current speed.
4. Speedometer / Voltage: Initially shows voltage, then switches to speedometer.

Technical Data

The Motor and Wheel Assembly

The Arrow features a 500 Watt magnetic DC brushless motor in the rear wheel hub. This motor provides excellent low-end torque and high efficiency. It operates quietly but may produce some noise. The rear hub also includes a speed reduction gear and a speed-free clutch.

The Freewheel

The wheels have freewheels, meaning the drive train is not fixed. When coasting or traveling downhill, the engine can be turned off, and the e-bike will continue to move without slowing. This allows for higher speeds when coasting, moving downhill, or with the wind, and conserves electrical power by allowing the motor to rest.

The Controller

Daymak Drive technology, developed by Daymak, is the intelligent control system for the e-bike. It enables faster acceleration, improved hill climbing, and energy saving. The electronic controller, located under the seat, regulates speed and functions, offering stepless speed adjustment, motor shut-off when brakes are applied, low voltage protection, and fuses to prevent current damage.

Brake Details

Front Brakes

The front brakes are drum brakes, similar to those on gas scooters and motorcycles, providing fine stopping control. While a tested technology, they may require periodic servicing and tension adjustment. Unlike external friction brakes, drum brakes clamp from the inside when activated, creating tension for effective stopping.

Rear Brakes

The rear brakes are EABS (Electric Absorption Braking System). They offer good friction grip when activated and are lighter than standard drum brakes, contributing to improved performance.

The Chain and Pedals

Pedals are connected to the rear wheel via the chain, forming a human-powered drive train. The pedals can be removed or folded out of the way.

Maintenance and Troubleshooting

This section addresses common issues and their solutions. Many components are not user-serviceable and require professional repair, especially electrical and mechanical parts. Altering these components voids the warranty.

Tire Pressure

Maintain proper tire pressure for optimal performance and to prevent damage. Cold weather can decrease tire pressure, while warm weather can increase it.

Procedure for Inflating Tires:

1. Check the tire rim for the recommended pressure marking.
2. Locate the air valve on the inner rim.
3. Remove and secure the valve cap.
4. Place the air pump nozzle over the valve.
5. Inflate the tire, ensuring pressure does not exceed the recommended level.
6. Remove the pump nozzle carefully to minimize air loss.
7. Replace the valve cap.

Proper tire pressure allows for greater travel distance per charge.

Replacing Flat Tires

Replacing e-bike tire tubes is more complex than with regular bicycles, requiring specific tools, skill, and patience. The front wheel is generally easier to service. Attempting to change a rear tire, which is connected to the hub motor, can cause serious problems if you are unfamiliar with the components. Consult your Daymak dealer for instructions or assistance.

Component Care and Service

The Motor

Do not service the motor yourself; it is a complex mechanism requiring expert repair. Bring the e-bike to a Daymak dealer. Maintenance is suggested every 100 running hours.

The Chain

Ensure the chain is well-oiled and lubricated for proper function.

Shock Absorbers and Comfort

If the ride feels unusually bumpy, check tire pressure first, as low pressure can affect comfort. If the issue persists, seek servicing from a Daymak dealer.

Bringing in your E-bike for Service

Do not attempt to service electronic or mechanical parts unless you have a solid understanding of the equipment. If the e-bike malfunctions, disconnect the circuit breaker and bring it to your local Daymak dealer. Do not store the e-bike without disconnecting the circuit breaker.

Liability

Daymak is not responsible for damage or injuries resulting from improperly serviced parts.

Ebike Maintenance

Cleaning

Regular cleaning ensures longevity and saves on repair costs. Clean the e-bike weekly. Avoid high-pressure water sprays and keep water away from the battery. Clean gently but thoroughly, ensuring outer casings of electrical parts are dry.

Remove dirt, debris, sand, mud, and grime. Cleaning is also an opportunity to inspect for worn, loose, cracked, rusted, or damaged parts.

Lubricating

Lubricate the chain, levers, derailleur, and cables for smoother, quieter operation. Apply lubricant, let it sit, then wipe off excess. Clean parts with a degreaser to remove collected dirt.

Weather Considerations

Do not leave the bike exposed to rain or snow. Store it in a dry place away from direct sunlight, as overheating batteries can cause problems. Avoid opening casings or chargers, as they may not reseal effectively, increasing susceptibility to water damage. Batteries should be removed and charged monthly if the e-bike is not in use.

Maintenance Schedule

Maintenance frequency depends on riding conditions. Recreational riders require less maintenance than off-road riders. Quick checks should be performed before and after every ride.