Neff Extractor Hood

User Manual and Installation Instructions

This document provides comprehensive instructions for the safe operation, maintenance, and installation of your Neff extractor hood. Please read all instructions carefully before use.

Table of Contents

• 1 Safety
• 2 Avoiding Material Damage
• 3 Environmental Protection and Saving Energy
• 4 Operating Modes
• 5 Familiarising Yourself with Your Appliance
• 6 Before Using for the First Time
• 7 Basic Operation
• 8 Cleaning and Servicing
• 9 Troubleshooting
• 10 Disposal
• 11 Customer Service
• 12 Accessories
• 13 Installation Instructions

1 Safety

Observe the following safety instructions carefully.

1.1 General Information

• Read this instruction manual carefully and keep it for future reference.
• Do not connect the appliance if it has been damaged in transit.

1.2 Intended Use

• This appliance is intended for extracting cooking vapour in private households and domestic environments up to an altitude of 2000 m.
• Do not use the appliance with an external timer.

1.3 Restriction on User Group

• Children aged 8 and over, and individuals with reduced physical, sensory, or mental abilities, or lack of experience and knowledge, may use the appliance if supervised or instructed on safe use and potential dangers.
• Children must not play with the appliance.
• Cleaning and user maintenance should only be performed by children aged 15 or over under supervision.
• Keep children under 8 years away from the appliance and power cable.

1.4 Safe Use

WARNING – Risk of Fire!

• Fatty deposits in grease filters can catch fire. Never operate without a grease filter and clean filters regularly.
• Keep naked flames away from the appliance (e.g., flambéing).
• Do not install near solid fuel heating appliances unless they have a sealed, non-removable cover and no flying sparks.
• Hot oil and fat ignite quickly; always supervise them. Never extinguish burning oil or fat with water.
• When gas burners are in use without cookware, they can generate heat that may damage or ignite the ventilation appliance above. Only operate gas burners with cookware.
• Select the highest fan setting when operating multiple gas hobs simultaneously for extended periods.
• Never operate large burners (over 5 kW) with the highest flame for longer than 15 minutes.
• Clean grease filters regularly.

WARNING – Risk of Suffocation!

• Keep packaging material and small parts away from children to prevent suffocation.

WARNING – Risk of Poisoning!

• Ensure adequate fresh air when operating in exhaust air mode simultaneously with room-air-dependent heat-producing appliances. Consult a chimney sweep for ventilation assessment.
• Unrestricted operation is possible in circulating-air mode.
• Switch on the extractor hood when using a gas cooking appliance.

WARNING – Risk of Burns!

• Appliance parts become hot during operation; avoid touching them and keep children at a safe distance. Allow the appliance to cool down before cleaning.

WARNING – Risk of Injury!

• Internal components may have sharp edges; clean the interior carefully.
• Do not make any changes to the electrical or mechanical assembly.
• Do not look directly into LED lights for longer than 100 seconds due to potential eye damage.
• Repairs should only be carried out by trained specialist staff.

2 Avoiding Material Damage

ATTENTION

• Prevent condensation by switching on the appliance during cooking.
• Avoid moisture getting into the controls; never clean controls with a wet cloth.
• Do not use harsh, abrasive detergents, or cleaning products with high alcohol content.
• Clean stainless steel surfaces in the direction of the finish only.
• Never clean controls with stainless steel cleaners.
• Ensure the air extraction duct has a gradient of at least 1° from the appliance to prevent condensate from flowing back.
• Do not pull design elements or place objects on them.
• Remove protective film before first use to prevent surface damage.
• Painted surfaces are easily damaged; follow cleaning instructions and avoid scratches.
• If the appliance is defective, contact Customer Service.

WARNING – Risk of Electric Shock!

• If the appliance or power cord is damaged, do not operate it. Unplug immediately or switch off the fuse. Call Customer Service.
• Never pull on the power cord to unplug; always unplug at the mains.
• Repairs should only be carried out by trained specialist staff using genuine spare parts.
• If the power cord is damaged, it must be replaced by the manufacturer, Customer Service, or a qualified person.
• An ingress of moisture can cause electric shock; do not use steam or high-pressure cleaners, or wet sponge cloths.

WARNING – Risk of Explosion!

• Avoid highly caustic alkaline or highly acidic cleaning agents, especially with aluminium parts like grease filters, as they can cause explosions.

3 Environmental Protection and Saving Energy

3.1 Disposing of Packaging

Packaging materials are environmentally compatible and recyclable. Sort components by type and dispose of them separately.

3.2 Saving Energy

• Adjust fan speed to the amount of steam produced during cooking. Lower fan speed consumes less energy.
• Use intensive mode only when necessary.
• Select a higher fan speed in good time if cooking produces large amounts of steam.
• Switch off the lighting when not required.
• Clean or replace filters at regular intervals to maintain effectiveness.
• Put the cooking lid on to reduce cooking vapours and condensation.
• Only use additional functions if required, as switching them off reduces power consumption.
• Product information in accordance with (EU) 65/2014 and (EU) 66/2014 is available online.

4 Operating Modes

Your appliance can be used in air extraction mode or circulating-air mode.

4.1 Air Extraction Mode

Air is drawn in, cleaned by grease filters, and conveyed to the exterior via a pipe system. Ensure the exhaust air is not discharged into a flue used for other fuel-burning appliances. If conveying exhaust air into a non-functioning smoke or exhaust gas flue, obtain consent from the heating engineer. Use a telescopic duct for conveying exhaust air through an external wall.

4.2 Air Recirculation

Air is drawn in, cleaned by grease filters and an odour filter, and conveyed back into the room. An odour filter must be installed to bind odours. Refer to the catalogue or dealer for accessory options.

5 Familiarising Yourself with Your Appliance

5.1 Control Panel

The control panel allows you to configure all functions and view operating status.

6 Before Using for the First Time

Configure settings for initial start-up. Clean the appliance and accessories.

6.1 Setting an Operating Mode

The appliance defaults to air extraction mode. For circulating-air mode, additional accessories are required. Set the operating mode accordingly.

7 Basic Operation

7.1 Switching on the Appliance

1. Pull out the filter pull-out.
2. Press ①. The appliance starts at fan setting 2.

7.2 Switching off the Appliance

1. Press ①.
2. Slide in the filter pull-out.

7.3 Selecting a Fan Setting

Press + or –. Note: When the filter pull-out is pushed in, only fan settings 1, 2, and 3 can be selected.

7.4 Switching on Intensive Mode

For strong odours or vapours, use intensive mode. Press P for intensive setting 2 (P2 appears). Press – for intensive setting 1 (P1 appears). The appliance automatically switches to a lower fan setting after approximately six minutes.

7.5 Switching off Intensive Mode

Intensive mode ends early automatically.

7.6 Switching on the Fan Run-on

The fan runs for a short time and then switches off automatically. Press and hold – until appears, or slide in the filter pull-out. The appliance switches off automatically after approximately 10 minutes.

7.7 Switching on Automatic Mode

The optimum fan setting is automatically set using a sensor. Press R.

7.8 Switching off Automatic Mode

Press A or . The ventilation ends automatically when the sensor detects no further change in room air quality. Automatic mode runs for a maximum of four hours.

7.9 Sensor Sensitivity

In automatic mode, a sensor detects cooking and roasting fumes. The sensor sensitivity setting determines the fan speed. Factory setting is 5; lowest is 0, highest is 9.

7.10 Setting the Sensor Sensitivity

1. Press and hold A for approx. four seconds until the setting is displayed.
2. Press + or – to change the setting.
3. Press and hold A for approx. four seconds to save the setting.

7.11 Switching on the Lighting

The lighting can be switched on and off independently of the ventilation system. Press A.

7.12 Setting the Brightness

Press and hold A until the required brightness is reached.

7.13 Switching on the AirFresh Function

The fan runs for approx. five minutes per hour. Press fresh. 'fresh' appears in the display.

7.14 Switching off the AirFresh Function

Press fresh.

7.15 Switching on the NoiseReduction Function

This function reduces fan noise and is available in all fan settings except setting 1. Press . The function remains active even after the appliance is switched off.

7.16 Switching on the Audible Signal

Press and hold and + simultaneously for approx. three seconds until a signal sounds.

7.17 Switching off the Audible Signal

Press and hold and + simultaneously for approx. three seconds until a signal sounds.

7.18 Saturation Indicator

Symbols flash after the appliance is switched off when grease or odour filters are saturated. Clean grease filters and change odour filters according to instructions. If odour filters are regenerable, follow their instructions.

7.19 Resetting the Saturation Indicator

After cleaning grease filters or changing odour filters, the saturation indicator can be reset. Requirements: Appliance switched off, 'FEE' appears for grease filter, or for odour filter. A signal sounds repeatedly. Press –. The indicator is reset.

7.20 Setting the Saturation Indicator

Adjust the saturation indicator based on the filter used. Requirement: Appliance is switched on.

1. For circulating-air mode with standard odour filter: Press and hold and A until 'COL' appears.
2. For circulating-air mode with CleanAir standard or CleanAir Plus odour filter: Press and hold and A repeatedly until 'CLA' appears.
3. For exhaust-air mode: Press and hold and R repeatedly until 'FIL' appears.

8 Cleaning and Servicing

Regular cleaning and maintenance are essential for efficient operation.

8.1 Cleaning Products

Suitable cleaning products are available from after-sales service or the online shop.

WARNING – Risk of Electric Shock!

• Prevent moisture ingress. Before cleaning, unplug the appliance or switch off the fuse. Do not use steam or high-pressure cleaners.

WARNING – Risk of Burns!

• Allow the appliance to cool down before cleaning.

ATTENTION

• Unsuitable cleaning products can damage surfaces. Do not use harsh or abrasive detergents, products with high alcohol content, or hard scouring pads. Use specific cleaners for glass, glass scrapers, or stainless steel care products as recommended. Wash sponge cloths thoroughly before use.

8.2 Cleaning the Appliance

Clean the appliance as specified to avoid damage.

WARNING – Risk of Explosion!

• Never use highly caustic alkaline or highly acidic cleaning agents with aluminium parts (e.g., grease filters) as this may cause explosions.

WARNING – Risk of Electric Shock!

• Prevent moisture ingress. Before cleaning, unplug the appliance or switch off the fuse. Do not use steam or high-pressure cleaners.

WARNING – Risk of Burns!

• Allow the appliance to cool down before cleaning.

WARNING – Risk of Injury!

• Internal components may have sharp edges; clean the interior carefully.

Cleaning steps:

1. Observe information regarding cleaning agents.
2. Clean surfaces:
• Stainless steel: Use a sponge cloth and hot soapy water, cleaning in the direction of the finish.
• Painted surfaces: Use a damp sponge cloth and hot soapy water.
• Aluminium: Use a soft cloth and glass cleaner.
• Plastic: Use a soft cloth and glass cleaner.
• Glass: Use a soft cloth and glass cleaner.
3. Dry with a soft cloth.

8.3 Cleaning Controls and Lights

WARNING – Risk of Electric Shock!

• Prevent moisture ingress. Do not use wet sponge cloths.

1. Observe information regarding cleaning agents.
2. Clean with a damp sponge cloth and hot soapy water.
3. Dry with a soft cloth.

8.4 Removing the Grease Filter

1. Pull out the filter pull-out fully.
2. ATTENTION – Falling grease filters may damage the hob below. Grip below the grease filter with one hand.
3. Remove grease filters from the holders, holding them horizontally to prevent dripping.

8.5 Cleaning Grease Filters Manually

Grease filters remove grease from cooking vapour. Clean regularly (recommended every two months) for high efficiency.

WARNING – Risk of Fire!

• Fatty deposits in grease filters can catch fire. Clean regularly.

Requirement: Grease filters removed.

1. Observe information regarding cleaning agents.
2. Soak grease filters in hot soapy water. Use special grease solvent for stubborn dirt (available from customer service or online shop).
3. Clean filters with a brush.
4. Rinse thoroughly.
5. Allow filters to drain.

8.6 Cleaning Grease Filters in the Dishwasher

Clean regularly (recommended every two months) for high efficiency.

WARNING – Risk of Fire!

• Fatty deposits in grease filters can catch fire. Clean regularly.

ATTENTION

• Do not squeeze grease filters, as they may be damaged. Light discolouration may occur in the dishwasher, but it does not affect performance.

Requirement: Grease filters removed.

1. Observe information regarding cleaning agents.
2. Place grease filters loosely in the dishwasher. Do not clean heavily soiled filters with utensils. Use special grease solvent for stubborn dirt.
3. Start the dishwasher, selecting a temperature of no more than 70 °C.
4. Allow filters to drain.

8.7 Fitting Grease Filters

ATTENTION

• Falling grease filters may damage the hob below. Grip below the grease filter with one hand.

1. Fit the grease filters.
2. Fold filters upwards and engage the locks.
3. Ensure locks engage securely.

9 Troubleshooting

Rectify minor faults yourself before contacting after-sales service.

WARNING - Risk of Injury!

• Improper repairs are dangerous. Repairs should only be carried out by trained specialist staff.

9.1 Malfunctions

10 Disposal

10.1 Disposing of Old Appliance

Recycle valuable raw materials. Unplug the appliance, cut the power cord, and dispose of it in an environmentally friendly manner. Information on current disposal methods is available from your specialist dealer or local authority. This appliance is labelled in accordance with European Directive 2012/19/EU (WEEE).

11 Customer Service

Function-relevant genuine spare parts are available for at least 10 years from Customer Service. Warranty terms are available from after-sales service, retailers, or the website. When contacting Customer Service, have your product number (E-Nr.) and production number (FD) ready.

11.1 Product Number (E-Nr.) and Production Number (FD)

Find the product number (E-Nr.) and production number (FD) on the appliance's rating plate, usually located inside the appliance (behind grease filters) or on top. Make a note of these details and the Customer Service telephone number.

12 Accessories

Purchase accessories from after-sales service, specialist retailers, or online. Use only original accessories designed for your appliance. Quote the exact product number (E-Nr.) when purchasing.

13 Installation Instructions

Observe this information when installing the appliance.

13.1 Included with the Appliance

After unpacking, check all parts for damage and completeness.

Diagram showing included parts: screws, mounting brackets, etc.

13.2 Safety Clearances

Comply with the safety clearances for the appliance. Minimum safety clearance above electrical cooktops for Australia and New Zealand is 600 mm.

Diagram showing safety clearances (e.g., ≥430 mm, ≥650 mm).

13.3 Secure Installation

Follow these safety instructions during installation.

WARNING – Risk of Poisoning!

• Ensure adequate fresh air when operating with room-air-dependent heat-producing appliances. Consult a chimney sweep.
• Unrestricted operation is possible in circulating-air mode.
• If an extractor hood is installed with an open-flued heat production source, a safety switch for the power supply is required.
• Do not emit exhaust air into an operating smoke or exhaust gas flue, or a shaft for ventilating heat-producing appliances. Obtain consent from the heating engineer if conveying exhaust air into a smoke or exhaust gas flue.

WARNING – Risk of Suffocation!

• Keep packaging material away from children.

WARNING – Risk of Fire!

• Clean grease filters regularly to prevent fire. Keep naked flames away from the appliance. Do not install near solid fuel appliances without a sealed cover. Comply with specified safety clearances. Observe cooking appliance specifications; use the larger clearance if different.

WARNING – Risk of Injury!

• Wear protective gloves when handling internal components with sharp edges. Ensure the appliance is securely fastened. Do not make electrical or mechanical assembly changes.

WARNING – Risk of Electric Shock!

• Prevent the connecting cable from being kinked or trapped. If the appliance or power cord is damaged, unplug immediately or switch off the fuse. Never operate a damaged appliance. Never pull the power cord to unplug; always unplug at the mains.

13.4 General Information

• Follow current building regulations and local electricity/gas supplier regulations.
• Observe official and legal regulations for discharging exhaust air.
• Select an easy-to-reach installation site for servicing.
• Avoid damaging appliance surfaces during installation.

13.5 Instructions for the Electrical Connection

WARNING - Risk of Electric Shock!

• The appliance must only be connected to a correctly installed protective contact socket. The mains plug must be easily accessible after installation. If not, install an all-pole isolating switch.
• Permanent electrical installation must be done by a professional electrician. Consider installing a residual-current circuit breaker (RCCB).
• Prevent the connecting cable from being kinked or trapped.
• Connection data is on the rating plate. The connecting cable is approx. 1.30 m long.
• This appliance complies with EC interference suppression regulations.
• Use only with a protective earth connection.
• Do not connect the appliance to the power supply during installation. Ensure protection against contact is guaranteed.

13.6 Information on the Installation Situation

• Install in a kitchen cupboard.
• For additional accessory parts, follow their specific instructions.
• The extractor hood width must correspond at least to the hob width.
• Install the appliance in the middle of the hob for optimal detection of cooking vapours.

13.7 Instructions for the Exhaust Air Pipe

The manufacturer provides no warranty for pipeline faults. Use a short, straight exhaust air pipe with a large diameter. Avoid long, rough pipes, multiple bends, or small diameters, as they reduce suction power and increase noise. Use non-combustible material. Fit the exhaust pipe with a 1° gradient to prevent condensate return.

13.8 Installation

Checking the Unit

1. Check if the fitted unit is level and has sufficient load-bearing capacity (max. appliance weight is 18 kg). Note furniture manufacturer specifications.
2. Ensure the unit is heat-resistant up to 90 °C.
3. Ensure the unit remains stable after cut-outs.
4. Ensure the unit complies with the following dimensions: Width: 600 mm; Depth: Min. 320 mm (Min. 350 mm with lowering frame; Min. 390 mm with CleanAir circulating-air set, min. 600 mm); Position: Min. 390 mm; Wall thickness: 16 mm or 19 mm.

Preparing the Units

1. Cover the hob to prevent damage.
2. Ensure unit stability after cut-outs.
3. If the cabinet is less than 320 mm deep, remove part of the back panel.
4. Create the cut-out for the pipe connection.
5. If the cabinet base is in place, remove it. Remove any shavings.
6. Use the enclosed mounting part to mark fastening points inside the cabinet. Use a bradawl to make indentations for holes.

Preparing the Appliance

1. Insert holders for the wall edging strip into the appliance's rear cut-outs and fold them inwards.
2. Use screws to secure the handle strip to the filter pull-out.
3. Adjust the wall closing strip to the clearance between the appliance and the wall.
4. Snap the wall closing strip into the holders.
5. Fit the grease filters.
6. Establish the pipe connection.
7. Establish the electrical connection.

Note

The extractor hood housing can be concealed within the upper cabinet. Ensure the intermediate floor does not rest on the housing, the front panel is not secured to it, and access for filter changes and after-sales service remains possible.

Changing the filter pull-out's limit stop

On some versions, the limit stop can be changed. Spacers are included to set the handle strip flush with the fitted unit. Pull the filter pull-out forward. Shorten spacers to the required dimension and insert them into the slot.

Removing the Appliance

1. Cover the hob to prevent damage.
2. Disconnect the electrical connection.
3. Remove the pipe connection.
4. Remove the grease filters.
5. Remove protective caps from fastening bolts.
6. Support the appliance with one hand.
7. Push in fastening bolts with a flat-blade screwdriver and rotate 90° until they unclip.
8. Push in and turn fastening bolts with fingers until springs release. Lift the appliance slightly and pull on bolts until the locking mechanism releases.
9. Carefully remove the appliance.