AR-TWS200 User Manual

Front Cover

Brand: ART+SOUND

Product: TWS EARBUDS WITH LCD CHARGING CASE

Designed in the US

Printed in China

v1.04/2025

User Manual AR-TWS200

Getting Started

Charging the Case

Insert the small connector of the supplied charging cable into the charging port on the bottom of the case. Insert the large connector into a USB power source such as a computer's USB port or a 5V USB adapter (not included) and plug into a wall socket.

The case charging LED indicator will show charging progress.

Charging the Earbuds

Use the included charging case to protect and charge the earbuds.

1. Ensure the case is fully charged.
2. Open the charging case cover and place the earbuds into the correct charging ports. They should magnetically connect securely.
3. The earbuds' LED indicators will turn RED while charging and turn BLUE, then OFF when fully charged.

A tone will be heard when the earbuds are low on battery. Please recharge when this happens.

Powering ON/OFF

• The earbuds automatically power ON when removed from their case, and their LED indicators will flash BLUE. They power OFF when placed into their case.
• When powered ON, the earbuds automatically pair to each other and enter Bluetooth pairing mode. They may also automatically re-pair to a previously-paired device in range.
• The earbuds can also be powered ON and OFF by pressing and holding either function button for 5 seconds.

The earbuds will automatically power OFF if they do not connect to a Bluetooth device after 3 minutes.

Controls and Playback

To listen to music and talk on the phone, pair the earbuds to a Bluetooth-enabled device. Refer to the Bluetooth Pairing section for first-time pairing.

Playback can be controlled via your paired device or the earbuds:

• 1x press either earbud to PAUSE/RESUME playback.
• 2x press left earbud to skip to the PREVIOUS TRACK.
• 2x press right earbud to skip to the NEXT TRACK.
• Press and hold left earbud for 2 seconds to DECREASE VOLUME.
• Press and hold right earbud for 2 seconds to INCREASE VOLUME.

Bluetooth Pairing

1. Power the earbuds ON. Both LED indicators will flash RED and BLUE.
2. After a moment, a voice will indicate the earbuds have paired to each other.
3. On your mobile device, search for Bluetooth devices and select "AR-TWS200" from the list.
4. Once successfully paired, a tone will be heard, and you can play audio.

Pairing Issues? See the Re-Pairing the Earbuds section.

Either earbud can be used independently.

Answering/Ending Phone Calls

When paired, control phone functions using your device or the Function Buttons:

• 1x press either earbud to ANSWER/END a call.
• Press and hold either earbud to REJECT an incoming call.
• 4x press right earbud to call the PREVIOUS NUMBER.

Activating Voice Assistant

If your Bluetooth-paired device has a Voice Assistant (e.g., Siri), activate it with the earbuds:

• 3x press either earbud to ACTIVATE VOICE ASSISTANT.

Re-Pairing the Earbuds

The AR-TWS200 earbuds should pair automatically when powered ON. If they become un-paired or only one earbud pairs to your device, follow these steps:

1. Go to your device's Bluetooth settings, find the earbuds, and manually "Forget" them. Turn your device's Bluetooth OFF.
2. Place the earbuds in their case to power them OFF, then remove them to power them ON again.
3. The earbuds should automatically re-pair to each other. A voice will indicate they have paired.
4. Pair the earbuds to your mobile device. Turn your device's Bluetooth back ON and follow the Bluetooth Pairing instructions.

Technical Specifications

• Bluetooth Version: 5.4
• Charging Case Battery: 180 mAh
• Charging Case Charge Time: 2 hrs
• Earbuds Battery: 30 mAh
• Total Playtime: 10 hrs (varies depending on settings and usage)

In the Box

• AR-TWS200 Wireless Earbuds (x1)
• Charging Case (x1)
• Charging Cable (x1)
• User Manual (x1)

Compliance Information

FCC Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Any changes or modifications not expressly approved could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Information

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Rating Label Definitions

• Direct current symbol (DC): Symbol for direct current.
• RECYCLE symbol: This symbol signifies the product must not be discarded as household waste and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health, and the environment.
• (BC) symbol: This symbol signifies and declares that this equipment has battery charging which complies with California CEC and energy efficiency.
• Bluetooth symbol: This symbol signifies that this is a wireless device powered by Bluetooth® technology. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. used under license.
• FC symbol: This symbol represents FCC Declaration of Conformity and compliance.

Warranty Information

90-Day Limited Warranty

Territory: United States

LIMITED WARRANTY TO ORIGINAL CONSUMER

This product, as supplied and distributed new by an authorized retailer, is warranted by Southern Telecom, Inc. to the original consumer purchaser against defects in materials and workmanship ("Warranty") as follows:

To obtain warranty service:

• Visit the customer support portal: www.customersupport123.com and select "Support".
• Select the brand, fill out the corresponding form (exchanges require dated proof of purchase from an authorized retailer), then submit your request.

Your product will be repaired or replaced, at Southern Telecom, Inc.'s option, for the same or similar model of equal value if examination by the service center determines the product is defective. Products received damaged as a result of shipping will require you to file a claim with the carrier.

Warranty service not provided:

This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, or unauthorized modification, including software modifications such as the installation of custom firmware. This warranty is voided if any unauthorized person opens, alters, or repairs this product. All products returned to the authorized service center for repair must be suitably packaged.

Southern Telecom, Inc. disclaims all warranties, whether express or implied, including, but not limited to, any implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE, other than those expressly described above. Southern Telecom, Inc. further disclaims all warranties after the express warranty period stated above. No other express warranty or guarantee given by any person, firm, or entity with respect to the product shall be binding on Southern Telecom, Inc. Repair, replacement, or refund of the original purchase price—at Southern Telecom, Inc.'s sole discretion—are the exclusive remedies of the consumer. In no event will Southern Telecom, Inc. or its manufacturers be liable for any incidental, direct, indirect, special, punitive, or consequential damages (such as, but not limited to, damages for loss of profits, business, savings, data, or records) caused by the use, misuse, or inability to use the product. Except as stated herein, no other warranties shall apply. Notwithstanding the foregoing, the consumer's recovery against Southern Telecom, Inc. shall not exceed the purchase price of the product sold by Southern Telecom, Inc. This warranty shall not extend to anyone other than the original consumer who purchased the product and is not transferable.

Some countries, states, or provinces do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on warranties, so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province. Contact your authorized retailer to determine if another warranty applies.

All product names, trademarks, and registered trademarks are property of their respective owners. All company, product, and service names used in this document are for identification purposes only. Use of these names, trademarks, and brands does not imply endorsement.

Before You Begin...

Questions and Customer Support

For questions, troubleshooting, or any other assistance, please visit the customer support portal at www.customersupport123.com, and click "Support."

CAUTION: READ THIS MANUAL CAREFULLY AND SAVE FOR FUTURE REFERENCE

To ensure safe and proper use, read all safety information before using the device. Only use with manufacturer-approved batteries, chargers, accessories, and supplies.

• THIS DEVICE IS NOT A TOY. Do NOT allow children or pets to use or play with this device.
• Do not disassemble, modify, or repair the device.
• Do not expose the device to extreme temperatures (heat or cold), open flames, humid, or wet conditions.
• Do not submerge in water.
• Low power may cause poor Bluetooth connection or sound distortion.
• Do not overcharge battery.
• If using with a USB adapter, ensure the adapter is not damaged.
• Do not allow the USB port or the connectors of the supplied USB cable to be exposed to dust, water, or come into contact with any conductive materials such as liquids or metallic powders.
• This device contains a built-in battery and should not be disposed of with regular household waste. Please consult local authorities on the correct way to dispose of this device.