Yamaha Corporation News Release

August 28, 2025

Yamaha Wins First Place in Nikkei Computer Customer Satisfaction Survey for Network Devices for Second Consecutive Year

Yamaha Corporation announced today that it has been awarded first place in the "Nikkei Computer Customer Satisfaction Survey 2025-2026" for the Network Devices division. This marks the second consecutive year Yamaha has achieved this top ranking.

The survey, featured in the September 4, 2025 issue of Nikkei BP, recognized Yamaha for its high performance in categories including "Performance/Functionality," "Reliability," "Usability," and "Support." Yamaha expresses its sincere gratitude to all customers who have supported its network devices.

[Graphic: 'Customer Satisfaction Survey 2025-2026' and 'Nikkei Computer Network Devices Division' logo]

Yamaha is committed to ensuring customers can use its products with confidence. The company provides extensive technical information, long-term free firmware updates, and dedicated technical support. To further support its users, Yamaha operates the "Yamaha Network Engineers Association (YNE)," a social networking service for engineers to exchange information, and offers the "Yamaha Network Engineer Certification Exam (YCNE)." The Yamaha Network Products website also features case studies from various industries.

Yamaha aims to continue providing enhanced services and support to make customer connectivity even more convenient.

Related Resources:

About the Nikkei Computer Customer Satisfaction Survey 2025-2026

The Nikkei Computer Customer Satisfaction Survey 2025-2026 evaluates IT vendors across 18 categories of IT-related products and services for businesses. The assessments are made by CIOs (Chief Information Officers) and IT system managers, who are responsible for product and service implementation. For more details, please visit: https://xtech.nikkei.com/atcl/nxt/news/24/02780/index.html.


About Yamaha Network Devices

Yamaha entered the network device market in 1995 and celebrated its 30th anniversary in March 2025. The company has expanded its product lineup to include enterprise routers, switches, wireless LAN access points, and UTM appliances. In recent years, Yamaha has focused on enhancing support for 10 Gigabit and Multi-Gigabit connectivity, as well as offering the cloud-based integrated management service "Yamaha Network Organizer (YNO)" to improve the functionality and reliability of customer networks.

Explore Yamaha's network products at: https://network.yamaha.com/.

Note: Product names and company names mentioned are trademarks or registered trademarks of their respective owners.


Media Contact:

Yamaha Corporation, Corporate Communications Department

Attn: Kei Sato

TEL: 050-3148-8660

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