Yamaha Wins First Place in Nikkei Computer Customer Satisfaction Survey for Network Devices for Second Consecutive Year
Yamaha Corporation announced today that it has been awarded first place in the "Nikkei Computer Customer Satisfaction Survey 2025-2026" for the Network Devices division. This marks the second consecutive year Yamaha has achieved this top ranking.
The survey, featured in the September 4, 2025 issue of Nikkei BP, recognized Yamaha for its high performance in categories including "Performance/Functionality," "Reliability," "Usability," and "Support." Yamaha expresses its sincere gratitude to all customers who have supported its network devices.
[Graphic: 'Customer Satisfaction Survey 2025-2026' and 'Nikkei Computer Network Devices Division' logo]
Yamaha is committed to ensuring customers can use its products with confidence. The company provides extensive technical information, long-term free firmware updates, and dedicated technical support. To further support its users, Yamaha operates the "Yamaha Network Engineers Association (YNE)," a social networking service for engineers to exchange information, and offers the "Yamaha Network Engineer Certification Exam (YCNE)." The Yamaha Network Products website also features case studies from various industries.
Yamaha aims to continue providing enhanced services and support to make customer connectivity even more convenient.
Related Resources:
- Yamaha Network Engineers Association: https://network.yamaha.com/lp/yne
- Yamaha Network Engineer Certification Exam: https://network.yamaha.com/lp/ycne
About the Nikkei Computer Customer Satisfaction Survey 2025-2026
The Nikkei Computer Customer Satisfaction Survey 2025-2026 evaluates IT vendors across 18 categories of IT-related products and services for businesses. The assessments are made by CIOs (Chief Information Officers) and IT system managers, who are responsible for product and service implementation. For more details, please visit: https://xtech.nikkei.com/atcl/nxt/news/24/02780/index.html.