Samsung LOUNGE Service Rules

Please read these rules carefully before using the LOUNGE service.

1. Service Provider

LOUNGE is a service provided by Samsung Electronics Austria GmbH, located at Praterstrasse 31/14, Obergeschoss, Vienna, Republic of Austria (hereinafter referred to as "Samsung").

2. Eligibility

The LOUNGE service is available to existing owners of the following Samsung mobile phone models:

Galaxy S Series: Galaxy S25 Ultra, Galaxy S25+, Galaxy S25, Galaxy S24 FE, Galaxy S24, Galaxy S24+, Galaxy S24 Ultra, Galaxy S23, Galaxy S23+, Galaxy S23 Ultra, Galaxy S23 FE, Galaxy S22 5G, Galaxy S22+ 5G, Galaxy S22 Ultra 5G, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G, Galaxy S21FE 5G, Galaxy S20FE, Galaxy S20, Galaxy S20+, Galaxy S20 Ultra, Galaxy S10, Galaxy S10+, Galaxy S10e
Galaxy A Series: Galaxy A56 5G, Galaxy A36 5G, Galaxy A26 5G, Galaxy A35, Galaxy A55, Galaxy A54 5G, Galaxy A53 5G, Galaxy A52s 5G, Galaxy A52, Galaxy A52 5G, Galaxy A72
Galaxy Z Series: Galaxy Z Fold6 5G, Galaxy Z Flip6 5G, Galaxy Z Fold5 5G, Galaxy Z Flip5 5G, Galaxy Z Fold4 5G, Galaxy Z Flip4 5G, Galaxy Z Fold3 5G, Galaxy Z Flip3 5G, Galaxy Z Fold2, Galaxy Fold, Galaxy Z Flip
Galaxy Tab Series: Galaxy Tab S10 Ultra, Galaxy Tab S10+, Galaxy Tab S10 FE+, Galaxy Tab S10 FE, Tab S9 Ultra, Galaxy Tab S9+, Tab S9, Galaxy Tab S9 FE+, Galaxy Tab S9 FE, Tab S8 Ultra, Tab S8+, Tab S8, Tab S7+, Tab S7, Tab S7 FE, Tab S6, Tab S6 Lite
Galaxy Note Series: Galaxy Note 20, Galaxy Note 20 Ultra, Galaxy Note 10, Galaxy Note 10+

The LOUNGE service is exclusively available on the Samsung mobile phone models listed above that are intended by Samsung for sale in the territory of the Republic of Serbia.

3. Benefits

Through the LOUNGE service, users can utilize various benefits when purchasing products or using services from Samsung partners listed in the LOUNGE section.

4. Consent for Marketing Messages

To use the benefits provided within LOUNGE, users must give their explicit consent to receive marketing messages from Samsung when accessing the section.

5. Legal Relationship

These Rules govern the legal relationship between Samsung and the LOUNGE user.

6. User Conduct and Minors

Users agree to use the LOUNGE service in accordance with applicable regulations and not for any illegal or prohibited purposes. Minors may not use the LOUNGE service unless their parent or legal guardian reviews and agrees to these Rules.

If you are a parent or legal guardian allowing a minor to use the LOUNGE service, you agree to:

(i) supervise the minor's use of the LOUNGE service;
(ii) assume all risks associated with the minor's use of the LOUNGE service;
(iii) assume all obligations arising from the minor's use of the LOUNGE service; and
(iv) be responsible for the accuracy and truthfulness of all data provided by the minor.

7. Using Benefits via Electronic Codes

Benefits within the LOUNGE service are accessed via electronic codes provided through the LOUNGE service. To use benefits when purchasing products or services from Samsung partners listed within LOUNGE, users must present the corresponding electronic code issued via the LOUNGE service to the Samsung partner at the time of purchase.

8. Samsung's Liability for Partner Benefits

Samsung is not responsible for the content of benefits that can be obtained through the LOUNGE service from individual Samsung partners. The content of benefits and the terms of their realization are determined independently by each Samsung partner. The content and terms of realization of these benefits will be stated in separate rules published independently by each partner.

9. Electronic Code Validity

Each electronic code for using benefits when purchasing products or services from Samsung partners listed within LOUNGE can only be used at the time of purchase and becomes invalid after the purchase is completed. Samsung will archive the history of issued codes for a period of 1 year.

10. Transfer of Electronic Codes

Electronic codes for using benefits when purchasing products or services from Samsung partners listed within the LOUNGE service may not be transferred to other persons. They can only be used by the owners of the devices specified in Article 2 of these Rules through which the individual codes were issued. Electronic codes for using benefits when purchasing products or services from Samsung partners listed within the LOUNGE service cannot be exchanged for money or other values.

11. Personal Data

Samsung will not collect or process user personal data within the provision of the LOUNGE service.

12. Service Updates

Samsung may update the LOUNGE service at any time, including service improvements, introduction of new service elements, or deletion of existing ones.

13. Dispute Resolution

Any disputes related to the LOUNGE service will be resolved amicably. If such a solution is not possible, disputes will be settled by the competent court in Belgrade, applying the regulations of the Republic of Serbia.

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