ECOVACS Deebot 6 Series User Guide
Welcome to your new ECOVACS Deebot 6 Series robot vacuum cleaner. This guide provides essential information for setup, operation, and maintenance.
1. Safety Instructions
Please follow these basic safety instructions to ensure your safety and the proper functioning of the product. For any questions, please contact ECOVACS customer support.
1.1 User Guide
⚠️ Diagram showing a robot near an elevated area with and without a guardrail. Text: The Virtual Wall or Magnetic Tape should NEVER be used to confine an elevated area where the Robot could fall. A physical barrier must be installed.
- Be careful when unpacking the product to avoid losing or breaking anything.
- Immediately dispose of all plastic bags before reading these instructions to prevent children from playing with them.
- Do NOT dispose of the rest of the packaging material until you check the Instruction Book to ensure you have all contents. Refer to the 'Packed Contents and Product Specifications' chapter.
- Read the Instruction Book carefully and use your Robot according to the detailed instructions. Store this Instruction Book in a convenient place for easy reference by all users.
- Do NOT press HARD on the LCD as you may damage or break the glass. Please do NOT touch the broken LCD to avoid injury to yourself.
- Improper operation of the Robot may cause injury or require service by a Service Technician.
- NEVER vacuum up HOT ashes or cigarettes as they could ignite the contents in the Dust Box and cause a fire.
- Use in the Outdoors, Business, or areas with combustible material is prohibited. This will void your Warranty.
- In keeping with the ECOVACS name, we strongly urge you to recycle the packaging materials.
- Attempting to repair or alter the operation of this Robot will void the warranty and may cause damage to your property or yourself. All repair work must be done by a qualified Service Technician. Contact ECOVACS customer support for the nearest Service Station.
1.2 Child Safety
?? Diagram showing a child with a robot. Text: The Robot is NOT a toy and children should NOT be allowed to play with it.
- Children should NOT be allowed to be alone in the same room that the Robot is operating.
- Adult supervision is required at all times when a child is in the same room the Robot is operating in.
1.3 Precautionary Items
- We recommend that you be present the first time you use your Robot to ensure there are no obstructions that might cause a problem to the Robot or your home's objects.
- If pets are part of your household, observe how the pet and the Robot interact.
- Take the following precautions to prevent accidents while your Robot is working:
- Objects that are easy to knock over should be removed from the path, or a Virtual Wall should be used to block the Robot's path.
- Table cloths, curtains, and throws should be kept off the floor so they will NOT obstruct the Robot's freedom of movement.
- Power cords for lamps, radios, TVs, etc., must NOT lie in the path as they might be damaged by the Robot, become entangled, or pull the item from its resting place.
- Objects such as magazines, newspapers, socks, etc., may obstruct the Robot during use or cause damage to the product.
- People in the home should be informed when the Robot is functioning, especially those who may be hard of hearing or have poor eyesight.
- The Charging Dock should be kept in a space where people will NOT easily trip over it when walking in the room.
- The Robot cannot detect a staircase if the height is less than 4 inches (10 cm). Also, if the top step of the staircase has a reflective surface (mirror, glass, marble, tile, etc.), the Drop Sensor may NOT function, causing the Robot to fall down the stairs. We strongly recommend operating the Robot at the Step to ensure the Robot can detect the drop-off. If the Robot does NOT detect the Step, place a virtual wall at the edge or a guardrail.
- Keep wet hands from the plug or Robot.
1.4 Power Supply for the Robot
- The Robot's power supply is from a Ni-MH rechargeable battery, and only the accompanying ECOVACS charging dock may be used.
- Do NOT use the Robot if the power supply cord to the charging dock becomes damaged. Contact ECOVACS customer support or visit the website for the nearest Service Center.
- Do NOT remove the plug from the wall receptacle by pulling on the power supply cord, as it may damage the cord or internal wiring. Grasp the plug to remove it.
- Do NOT twist or pinch the power supply cord to avoid damage to the insulation.
- Do NOT move the Charging Dock by pulling on the power supply cord, as you may damage internal wiring.
- Keep the power supply cord away from warm/hot places or sharp edges to avoid damage to the insulation.
- Turn the Robot OFF and remove the Charging Dock plug from the receptacle when you are not using the Robot for an extended period of time.
- Do NOT plug the Charger Dock into an extension cord that is NOT rated for the Charger Dock. Too many units plugged into an extension cord could overload it and cause a fire. ECOVACS does NOT recommend this.
1.5 Battery Charging, Replacement and Disposal
- Approved ECOVACS batteries and Charger Dock must be used to prevent potential danger and damage to the Robot, and to NOT VOID the Warranty. Contact ECOVACS customer support or visit the website to order replacement parts. Model and serial number will be required.
- ECOVACS, as an environmentally friendly company, asks you to dispose of used batteries in compliance with your local environmental legislation, as batteries contain hazardous substances that pollute the environment.
1.6 Recycling Packaging Material
Please recycle the packaging material in accordance with your local guidelines. ♻️
1.7 When the Product Has Problems
- Should the power supply cord become damaged, do NOT attempt to repair it yourself.
- Should the Robot stop functioning, reference the 'Alarm Function' chapter in this Instruction Book or contact ECOVACS customer support for assistance.
- For any service required for the power supply cord or the Robot, please have a certified Service Technician handle the repair. Otherwise, your Warranty will be void, and you could cause yourself or your property damage by attempting it yourself.
1.8 Correct Disposal of Product
This marking ? indicates the Robot and Charger Base should be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased for environmental safe recycling.
In the U.S., please dispose of the product at an accredited disposal site in compliance with your local requirements.
2. Packed Contents and Product Specifications
2.1 Packed Contents
The following items are included in the package:
- Robot: The Deebot robot vacuum cleaner.
- Charger Dock: The station for charging the robot.
- Virtual Wall (for specific models): Device to create a barrier.
- Remote Control (for specific models): For manual control.
- User Guide: This instruction manual.
- Batteries for Remote Control: AAA batteries.
- Batteries for Virtual Wall: C batteries.
- Brush Clean-up Tool: For maintenance.
2.2 Product Specification
Functional Specifications | D66 | D68 | Charger dock | D66 | D68 |
---|---|---|---|---|---|
Working voltage (DC) | 12V | 12V | Input voltage | 220~240V | 220~240V |
Rated wattage (DC) | 30W | 30W | Rated output voltage | 14.5V | 14.5V |
Volume of dust box (L/Q) | 0.7 | 0.7 | Rated frequency | 50Hz | 50Hz |
Noise level(dB) | ≤60 | ≤60 | Virtual wall (for specific types) | ||
Charging time (H) | 3 | 3 | Voltage | 3 V | |
Working time on a battery charge | 60min | 60min | Remote control (for specific types) | ||
Cleaning surface on a battery charge | 120-150m² / 1219-1614ft² | about 150m² / 1614ft² | Voltage | 3V | |
Effective distance | < 5m |
3. Part Name
3.1 Main unit
Front View: Control button, Screen, Edge sensor, Infrared receiver, Bumper, Charger dock contacts.
Bottom View: Drop sensor, ON/OFF switch ⚙️, Squeegee, Agitator brush, Rotating Side Brush, Front Rotational Wheel, Screw, Driving wheels.
Dust box: Dust box handle, Dust sensor, Dust inlet, Dust box latch, Anti-bacterial sponge filter.
Front view of charger dock: Release button, Charging contacts, Exhaust fan grill, Power cord, Top lid, Infrared signal generator, Bottom, Anti-slip slots.
4. Charging Dock
4.1 Installation
Take out the top lid and base of the charging dock from the packaging. Plug the power cord into the receptacle, then connect the top lid and base. The installation is complete when a "click" sound is heard.
Diagram showing the release button on the back of the charger dock. Text: Push the release button on the back to lock the top lid. You may push the button again to remove the top portion off the base.
Diagram showing the charger dock connected to a power outlet. Text: Connect the Charger Dock with power.
4.2 Placement of Charging Dock
- Place the Charger Dock close to an outlet; an extension cord is not used. Ensure the dock is out of the way of walking traffic to prevent tripping hazards.
- Place the Charger Dock against the wall near a receptacle so the power supply cord can reach.
- The Power Supply Cord of the Charger Dock must NOT be in the path of the Robot when it is entering or leaving the Charger Dock.
- Ensure NO obstacles are within a 5-foot by 1.5-foot rectangular area around the Charger Dock so the Robot can easily find it. Avoid placing reflective surfaces directly opposite the dock, as this can interfere with the infrared signal. Do NOT place close to stairs, as it may affect docking or cause the Robot to fall.
- The Charger Dock should be placed in the room so the Robot can quickly find its beam and follow it to the source.
- Diagrams illustrating room layouts and potential issues. Text: If the room layout is too complicated, the machine may not quickly find the Charger Dock. Depending on room size and furniture, it may take time for the Robot to find the dock. Relocating the dock may help.
Warning:
- ⚠️ Do NOT place the Charger Dock near stairs or a drop-off, as it may affect automatic return and cause the Drop Sensor to malfunction.
- ⚠️ Do NOT place in a well-traveled path by people of the household.
4.3 Charging Robot's Batteries
- Press the switch ⚙️ to turn ON the robot before charging.
- Before first use, charge the Robot for a minimum of 5 hours. Run it until it seeks the Charger Dock to recharge. Repeat this 2 or 3 times for optimal battery performance.
- In normal use, charging time is about 4-5 hours. A warmer or cooler room may require longer charging.
- When the battery is low, the Robot will stop cleaning and seek the Charger Dock.
- While charging, the Battery Icon ? will blink. It will extinguish when fully charged. The Robot is then ready to clean. The charging current reduces automatically to protect the battery.
- When placed in the Charger Dock, the Robot automatically turns ON and enters PAUSE mode ⏸️, waiting for the next scheduled cleaning.
- If the Robot is not used for 1-2 months, unplug the Charger Dock and turn the Robot OFF using the switch ⚙️ on the bottom. To regain best performance, recharge the battery as described above before next use.
5. Turn on/Pause/Turn off
5.1 Turn ON
Turn the Robot over and turn the switch ⚙️ ON. The Robot will be able to operate and charge its batteries when placed in the Charging Dock.
Press the 'mode' Key ⚙️ to select a cleaning mode. Press ▶️ II to start the Robot in the selected mode. Refer to Section 6 for Cleaning Mode information.
5.2 Pause
Pressing the Pause ▶️ II button will pause the Robot's operation. During Pause mode, you can select other operating modes. Pressing any key on the LCD can also cause the Robot to enter Pause mode ⏸️.
5.3 Turn OFF
Pressing the ⚙️ key will turn off the robot. Batteries will not charge when the Robot is in the Charging Dock in this state.
After turning the robot off, place it back into the Charger Dock to prevent tripping hazards.
If the Robot is NOT going to be used for a month or more, turn it OFF using the ⚙️ button on the bottom and unplug the Charger Dock.
6. Mode Selection
By pressing the 'mode' Key ⚙️, you can select one of five operating modes:
- AUTO ?: Standard cleaning.
- Edge ?: Cleans along walls and corners.
- Spot ✨: Focuses on a specific area.
- Intensive ?: Slower, more thorough cleaning.
- Back to charge ?: Returns to the charging dock.
6.1 Auto Mode
When the Robot's battery is low, it will stop cleaning and return to the Charger Dock ?.
In Auto Mode ?, the Robot cleans the room in a random pattern, changing direction upon encountering obstacles.
If the Robot detects a concentrated area of dust/dirt, it will stop and focus cleaning there. Once sensed as clean, it resumes random cleaning.
For small areas, the robot may use a 'zigzag' pattern (for D68 only).
6.2 Intensive Mode
In Intensive Mode ?, the cleaning pattern is similar to Auto Mode ?, but the robot travels at a slower pace for more efficient vacuuming, ideal for particularly dirty floors.
6.3 Edge Mode
In Edge Mode ?, the Robot cleans along walls and corners where dirt and dust accumulate.
6.4 Spot Mode
For D68: In Spot Mode ✨, the Robot cleans a specific area by first moving in a straight line, then turning and moving in a zigzag pattern. After cleaning, it returns to the starting point and signals completion. You may need to move the Robot manually or via remote. It will adjust its path if it encounters an obstacle.
For D66: In this mode, the Robot cleans in a spiral outward path for approximately 2 minutes. You may need to move the Robot manually or via remote. After cleaning, it stops and signals completion, waiting to be returned to the Charger Dock ?.
6.5 Back to Charge Mode
When the Robot's battery runs low, it will stop cleaning and seek the Charger Dock ?.
To send the Robot back to the Charger Dock at any time, press the Pause button ⏸️, select this Mode, then press the Pause ▶️ II button.
7. Time Schedule
7.1 Programmed cleaning time setting
Diagrams showing the robot's screen interface for setting programmed cleaning times.
- After power is ON, press and hold the ⏰ icon for about 3 seconds until the LCD lights up and the time flashes.
- Set the hour using the ◀️ and ▶️ buttons, pressing once to increase or decrease by one hour. Press to confirm.
- Set the minute using the ◀️ and ▶️ buttons, pressing once to increase or decrease by five minutes. Press to confirm the programmed time. This will automatically lead to the current time setting.
For example: Set programmed cleaning time at 13:07. The screen should display 13:07.
Note: When the robot is working, the time displayed on the screen is the current time.
7.2 Current time setting
Diagrams showing the robot's screen interface for setting the current time.
- After setting the programmed cleaning time, the system automatically proceeds to the current time setting. The ⏰ icon disappears, and the numbers blink on the LCD.
- Set the hour and minute using the ◀️ and ▶️ buttons, pressing once to increase or decrease by one hour or minute. Press to confirm the current time setting. This proceeds to the cleaning frequency setting.
For example: Set current time at 12:03. The screen should display 12:03.
Note: When the robot is working, the time displayed on the screen is the current time.
When the Robot is turned OFF, it will NOT start working on the scheduled time. If a schedule is programmed, you must turn the Robot ON and keep it in ready mode for it to automatically leave the Charger Dock ? and clean when the scheduled time arrives.
7.3 Set or cancel cleaning frequency
No matter the cleaning mode last used, the robot will operate in Auto Mode ? for the next scheduled time.
If the robot is working under 'edge mode' or 'spot mode', it will not work according to the scheduled time.
Press the ⏰ icon to set cleaning frequency. Each press cycles through the following options:
- One day only
- Clean every day
- Programmed cleaning time on HOLD
Diagram showing icons for scheduled cleaning: once only, every day, on HOLD.
8. Remote Control
8.1 Battery Placement
Diagrams showing how to insert batteries into the remote control.
- The Remote Control uses two AAA (7#) batteries.
- When installing the batteries, ensure correct polarity (positive and negative).
- If batteries are low, replace both to ensure proper function.
- Properly dispose of batteries according to local legislation.
- Do not leave the Remote in direct sunlight or near hot sources, as it could distort and become useless.
- If the Remote is NOT to be used for an extended period, remove the batteries to prevent damage.
8.2 Use of Remote Control
- You can control the Robot via Remote Control within five meters. This includes controlling cleaning mode, returning to the Charger Dock ?, and directing the robot.
- Choose preferred cleaning Mode: AUTO ?, Edge ?, Spot ✨, Intensive ?, or Go Back Charging dock ?.
- Use the direction control buttons (ahead, backward, left, right) to drive the robot to an appointed area. While maneuvering, the Robot is NOT cleaning.
- The Pause key ⏸️ temporarily stops current operation.
- While the Robot is working in any Cleaning Mode or Charging Dock Mode, you may press the Pause ▶️ II Key first, then use the Direction Control Keys to maneuver the Robot.
- The Remote may not control the Robot if it is too close to the Charging Dock, Virtual Wall unit, or other infrared transmitters, as their signals may interfere. In such cases, move the Robot physically or use the appropriate key on the screen.
9. Virtual Wall
9.1 Battery Placement
Diagrams showing how to insert C batteries into the Virtual Wall unit.
- The Virtual Wall uses two C batteries.
- When installing the batteries, ensure correct polarity (positive and negative).
- If batteries are low, replace both to ensure proper function.
- Properly dispose of batteries according to local legislation.
- Do not leave the Virtual Wall in direct sunlight or near hot sources, as it could distort and become useless.
- If the Virtual Wall is NOT to be used for an extended period, remove the batteries to prevent damage.
9.2 Use of Virtual Wall
The Virtual Wall can keep the Robot within a room or area, away from wires or precious objects. The Infrared Beam extends for 2m / 6 feet. The Virtual Wall also emits an infrared beam to prevent the Robot from hitting the unit.
- When using the Virtual Wall, place the end marked with "ECOVACS" in front of the area you do NOT want the Robot to move into.
- To keep the Robot inside a room, place the Virtual Wall outside the room at the door opening.
- The Virtual Wall must be turned ON each time it is used. It will automatically turn OFF after two hours of operation.
- If the Robot crosses the infrared beam, check and replace the batteries in the Virtual Wall unit. Dispose of batteries properly.
Virtual Wall Unit Labels:
- POWER SWITCH: Press this key to turn on the Virtual Wall and emit an infrared beam to block the Robot.
- INDICATOR: Glows RED when the Virtual Wall is ON, indicating the infrared beam is being emitted.
- TRANSMITTER: Where the infrared beam is emitting from.
- INFRARED RECEIVER: Receives the infrared beam.
10. Day to Day Storage
- For daily or weekly use, the Robot should be left in the Charging Dock ?. The charging current reduces automatically once the battery is fully charged, preserving battery life.
- For extended storage, ensure the Battery is fully charged. To maintain battery health over time, take the Robot out of storage every 3 months to run and charge it.
11. Maintenance
11.1 Cleaning Robot and Charger Dock
- Turn the Robot vacuum cleaner OFF by pressing the ⚙️ button.
- Use a cloth dampened with a mild detergent (not containing citric or pine additives) and wrung dry to clean the Robot. This cloth may also be used to wipe the Charger Dock ONLY after it has been UNPLUGGED from the receptacle.
- NOTE: NEVER use a solvent or liquid containing citric or pine additives, as they can harm your unit.
11.2 Dust box cleaning
Please follow these steps:
- Turn the Robot vacuum cleaner OFF by pressing the ⚙️ button.
- Release the cover latch.
- Open the lock at the side of the dust box.
- Pour out debris and clean the sponge filter into a waste basket.
- You may rinse the dust box and filter under running water. A mild detergent soap can be used.
- The Dust Box and Filter MUST be dry before reassembling them into the Robot.
11.3 Dust Box and Sponge Filter Cleaning
Diagrams showing steps 1, 2, 3 for dust box and filter cleaning.
- Open the lock at the side of the dust box.
- Pour out debris and clean the sponge filter into a waste basket.
- You may rinse the dirt from the dust box and filter under running water to get them clean. A mild detergent soap can be used in the cleaning process.
- The Dust Box and Filter MUST be dry before assembling back into the Robot.
11.4 Sponge filter replacement
Diagrams showing hinge pin manipulation for filter replacement.
- Open the dust box and empty it.
- Unclench the Hinge Pin.
- Replace the Dust Box door with a new one that contains the new filter, aligning the Door to the Dust Box, and re-insert the Hinge Pin.
11.5 Agitator brush cleaning
Note: Check the agitator brush weekly for hair, threads, etc. If wrapped, clean with the supplied tool.
Diagrams 1-8 showing the process of removing the agitator brush, cleaning it, and reinstalling it.
- Remove the two screws using a coin or screwdriver.
- Remove the frame by lifting up on the end where the screws were and pulling the frame back to release the two tabs on the front.
- Remove the agitator by lifting on the end opposite the belt and removing it from under the belt.
- Remove any hair, dust, and debris from the crevices on each side of the agitator chamber.
- Using the supplied tool ?, cut the hair, threads, etc., from the agitator. Remove and dispose of the debris.
- Place the agitator with the gear end in the belt loop and then place the agitator down into the crevices on each end.
- Replace the two screws and tighten them until they stop.
- Wipe away any dirt or dust on the squeegee with a clean cloth.
11.6 Side brush cleaning
Diagrams showing side brush removal, cleaning, and reinstallation.
- Take the side brush and pull it out.
- Clean any dirt or dust on the side brush and its slot with a clean cloth. If the Side Brush appears damaged, replace it with the same color Side Brush.
- After cleaning, replace the Side Brush by matching the brush hub color to the slot color. Press down in the center of the Brush until you hear a "click" noise. Give a slight tug to ensure it is securely assembled.
11.7 Clean Driving Wheels
Please remove any hair or dirt on the driving wheels with the supplied tool.
Note: The Robot will alert you on the LCD if the driving wheels become entangled.
11.8 Clean Drop Sensors
Diagram showing the location of drop sensors on the robot's underside.
- Drop sensors are on the bottom, sides, and front of the robot. They detect drop-offs exceeding 8 cm.
- Wipe the sensors clean after every cleaning for maximum efficiency.
- Turn off the robot and empty the dust box.
- Turn over the robot and place it on a flat surface.
- Wipe the drop sensors with a clean cloth.
11.9 Clean of Dust Sensors
Diagram showing dust sensors near the dust inlet.
A pair of Dust Sensors in the front of the dust inlet detect dust concentration, allowing the Robot to intensify cleaning in that area. Clean these sensors every time you empty the Dust Box.
- Turn off the robot.
- Take out and empty the dust box.
- Wipe the dust sensors with a clean cloth.
11.10 Replacing Robots Battery
Only use ECOVACS approved replacement parts. Using unapproved parts is dangerous and voids the warranty. Ensure the Robot is turned OFF before changing the battery.
Diagrams 1-3 showing battery replacement steps.
- Turn the Robot over onto a flat surface and turn it OFF. Remove the screw from the Battery cover and remove the cover.
- Disconnect the old Battery by removing the Battery connector from its socket.
- Connect the new Battery to the socket. Carefully lower the Battery pack into the Battery compartment. Refit the Battery cover and tighten the screw.
12. Alarm Function
⚠️ Note: The Robot vacuum cleaner will stop working in certain situations, sound an alarm, and flash the charging indicator. Observe the screen symbol for help diagnosing the problem.
Icon | Cause of failure | Solution | Instruction |
---|---|---|---|
?️ | 1. Dust box is FULL 2. Dust Sensors need cleaning | 1. Empty dust box. 2. Clean dust on dust sensors. | Alarm will sound and the ICON will appear on the LCD for you to empty the Dust box and to clean the sensors. |
?️ | Dust box is not properly installed nor seated in the Robot vacuum cleaner. | Open the cover, remove the Dust box and then place back in, making sure the handle is seated and the Dust box is seated in the opening. Close the Cover making sure it latches. | |
⚙️? | 1. Agitator brush or driving wheel is tangled by hair or cloth. 2. Side brush is blocked. | 1. Reference Maintenance chapter to clean the agitator brush and the drive wheels. 2. Clean the side brush and remove obstruction. Replace with new brush if necessary. Reference Maintenance chapter. | |
⚪ | Driving wheel is suspended. | Move Robot so wheels are touching the floor. | This alarm may also alert you to the possibility that a child or pet is playing with the unit and requires your immediate attention. |
? | Low battery. | Put the robot vacuum cleaner back in the Charging Dock so it will charge. |
13. Common Failure
No. | Problem | Solution |
---|---|---|
1 | Robot vacuum cleaner is in trouble. | The Robot vacuum cleaner may get into trouble at times and need retrieval. Due to tight spots between furniture, walls, or other items, it may change direction in a circle. Retrieve it and place it in an open area. It could also become tangled in:
|
2 | The Robot vacuum cleaner keeps moving backwards, left or right while operating. | 1. The bumper on the front may not be functioning properly. Gently tap the bumper with your hand; the cleaner should change direction. Repeat on the sides. If no response, service is required. 2. Turn the Robot over and, with a dry cloth, clean the three sensors on the bottom to remove dust. |
3 | Robot fails to detect the stairs. | The Robot can detect most drop-offs within 8 cm. Performance may weaken on hard floors or with reflective steps. To correct, place a Virtual Wall unit in front of the stairs or a physical barrier before them. |
4 | The reduction of cleaning ability. | Turn the Robot vacuum cleaner OFF. Reference relevant sections in the Instruction Manual:
|
5 | It is too noisy when the Robot vacuum cleaner is working. | Turn the Robot vacuum cleaner OFF and check:
|
14. Other Questions and Answers
- 1. How long does the Robot vacuum clean when fully charged?
Answer: Depends on room size and obstacles, but battery lasts about 60 minutes. - 2. Can the Robot vacuum cleaner run without you being present?
Answer: Yes, but inform family members for safety to avoid tripping. - 3. Is the robot able to clean under furniture?
Answer: Yes, its flat design allows cleaning under furniture with at least 4 inches (10 cm) clearance. - 6. What is the life expectancy of the unit's battery?
Answer: The battery can generally be charged and discharged over 500 times. - 7. Why does the robot fail to finish cleaning?
Answer: In low battery mode, the Robot will find its way back to the Charging Dock ?. - 8. What is the cleaning area covered by the Robot when the battery is fully charged?
Answer: Generally, around 120-150 square meters (1219-1614 sq ft), depending on room obstacles. - 9. How does the Robot work once it meets obstacles?
Answer: Generally, the Robot does not stop but changes direction and goes around obstacles. - 10. Why is debris being left on the floor?
Answer: Possible reasons: 1. Dust Box is full ?️, 2. Inlet behind the agitator and in front of the Dust Box is clogged, or 3. Debris is clinging to the Drive Wheels. - 11. Why does the robot fail to start cleaning on a scheduled time?
Answer: a) The Robot is not on standby status in the Charging Dock ?, b) the scheduled time was accidentally cancelled, c) the frequency was changed, or d) the Robot is without power. - 12. Why is the Robot vacuum cleaner not being charged and the Charging Indicator light not lit?
Answer: a) Check if the battery is plugged in (refer to 'Replacing Robots Battery'). b) Check if the Charging Dock is plugged in and its light is lit (refer to 'Charging Dock Installation'). If the source of the trouble cannot be found, call the Service Center. - 13. Why does the remote control not work?
Answer: a. Robot must be within 16 feet / 5m. b. Batteries may need replacing. c. Robot may be in LOW battery mode. d. Lenses on remote and robot may need cleaning. e. Robot may be too close to the Charging Dock or Virtual Wall, causing interference. f. Other infrared devices (like Wi-Fi routers) may be interfering. - 14. Why does Virtual Wall not work?
Answer: a) Check if the unit was turned ON (it auto-turns OFF after 2 hours). b) Batteries may be weak. c) Ensure the beam (6 feet / 2m) covers the entire opening to be blocked. d) Ensure the unit is properly placed. - 15. Is it difficult for the Robot vacuum cleaner to clean in corners due to its round design?
Answer: The Robot cleans along walls and into corners efficiently with its side brushes. However, very sharp corners may require a broom for complete cleaning. - 16. Why does the Robot vacuum cleaner slow down or move backwards sometimes when cleaning?
Answer: The Robot adjusts its cleaning pattern based on detected debris concentration and then returns to the programmed cleaning method. - 17. Is there any danger to furniture, children, or pets when the robot is cleaning?
Answer: No, the bumper has a soft vinyl guard, and the robot moves slowly with soft springs, resulting in light bumping. - 18. Would the robot affect my pet?
Answer: The robot makes a low noise that should not upset pets. Observe your pet's reaction the first time you run the robot. - 19. What should be noticed when cleaning the carpet?
Answer: The Robot cannot clean carpet nap over 0.7 inch (2 cm). Fold carpet fringes under the rug before cleaning. - 20. Does it matter if you leave the Robot vacuum cleaner on the Charging dock when it is not working?
Answer: No, the charging current reduces automatically once the battery is fully charged. However, be mindful that children may see the cleaner as a toy. - 21. Is there any danger to touch the Charging dock metal parts where the Robot vacuum cleaner makes contact to recharge itself?
Answer: When plugged in, the metal contacts do not have current until the Robot makes contact. Then, the voltage is 24 volts DC with very small current. - 22. How to avoid Agitator brush and Side brush being tangled by power cord?
Answer: Pick up cords off the floor or use a Virtual Wall unit to keep the Robot away from wires. - 23. How can I stop the robot from operating on a scheduled time since I will be away from home?
Answer: You can cancel a scheduled cleaning time. Refer to the 'Set cancel cleaning frequency' chapter. - 24. How can I move the robot?
Answer: Lift the unit keeping the front higher than the back so dirt in the Dust box does not fall out through the Agitator opening. - 25. How to use the robot most effectively?
Answer: Place the Charging dock with the Robot in the room to be cleaned to maximize cleaning time and minimize time spent finding the dock. - 26. What should I do if the Robot vacuum cleaner ran over and vacuumed up a liquid?
Answer: Power off immediately. Take out the dust box, empty, and let it dry. Wipe the sponge filter and let it dry. Wipe the area dry where the Dust Box assembles. Turn the unit over, remove the agitator, clean it, and set aside to dry. Wipe the interior where the agitator assembles. Once everything is dry, reassemble and turn it on to ensure proper operation. If problems persist, contact the Service Center. - 27. How to clean the screen?
Answer: Clean the screen with a soft dry cloth to wipe away fingerprints or other dirt. - 28. Why is the side brush easy to distort?
Answer: The side brush has fine filaments designed to sweep dust. It can become entangled with lint or debris, or wrap around power cords, causing distortion. For replacement, brushes are color-coded for correct side installation. Refer to the 'Side brush cleaning' chapter. - 29. The Robot vacuum cleaner's working time has shortened and the cleaner cannot be charged?
Answer: Batteries weaken over time. To potentially reactivate them: charge for 3 minutes, remove for 1 minute, repeat twice more. On the fourth time, charge for 12 continuous hours. If the problem persists, contact the Service Center.