Toshiba Steam Oven

IOT SMART CONTROL

Product Wireless Network Connection

a. Connect to the network
In waiting state, press and hold the [Power Button] for 3 seconds, till a beep sounds. "AP" will show on the display. If it fails, "N0" will display, and the oven will return to standby after 30 seconds.

b. Disconnect from the network
Press and hold the [Power Button] for 8 seconds, till a beep sounds. If the link has been removed successfully, the screen will display "8888" and then return to standby after 3 seconds. If it fails, "FFFF" will display, and the oven will return to standby after 3 seconds.

How to Connect Your Devices to TSmartLife

1. Download the TSmartLife App
   Scan QR code or find us on your App store. [QR Code for App Download]
2. Register and Log in
   Log in for existing users or sign up for new users.
3. Connect your Devices to TSmartLife
   STEP 1. Connect to wireless network and enable Bluetooth. [WLAN Icon] [Bluetooth Icon]
   STEP 2. Open the TSmartLife App. Power on selected device.
   STEP 3. Add your device using one of the following methods: SCAN PRODUCT QR CODE, SEARCH DEVICES, SELECT MANUALLY.
   STEP 4. Ensure device and App are under the same wireless network.
   STEP 5. Press the [Connect Button] for 3 seconds on the panel. Follow instructions to set up; it will connect automatically.
   STEP 6. Rename your device and try to remote control it.

Tips:

• Make sure your devices are powered on.
• Keep your mobile phone close to your device during connection.
• Connect your mobile phone to the wireless network at home.
• Enable the 2.4GHz frequency on your wireless network router. 5GHz Wi-Fi network is not available at the current stage.
• The device is unable to connect to wireless networks that require authentication or appear in public areas such as hotels and restaurants.
• It is recommended to use a wireless network name that only contains letters and numbers. If your wireless network name contains special characters, modify it in the router.
• Disable WLAN+ (Android) or WLAN Assistant (iOS) when connecting your devices to the network.
• To reconnect a device to the wireless network, click "+" on the App home screen and add the device again by category and model according to the App prompts.

TSmartLife App Troubleshooting

Background: Offering dual-band support provides choices and maximum flexibility for a successful home network experience. Home networks can be expected to have multiple service possibilities, depending on router configuration. There are four router configuration modes: A, B, C, and D.

A. 2.4 GHz only (e.g., older model router)
In this case, the dual-band radio will automatically operate at 2.4GHz.

B. 5 GHz only (some people may choose to turn off older 2.4GHz band due to conflicting interference)
In this case, the dual-band radio will automatically operate at 5GHz.

C. 2.4GHz and 5GHz sharing the same SSID name (e.g., 'Johns')
In this case, the router and dual-band radio will negotiate the best frequency to use.

D. 2.4GHz and 5GHz with different SSID names (e.g., 'Johns_2G' and 'Johns_5G')
In only this case is there a choice which band to use. Having a dual-band radio in the appliance means it is not necessary to change routers or router configuration unless problems are experienced, in which case knowing your router configuration (see above A, B, C, or D) is important.

If unable to join network at the first time:

• Cannot see home SSID network:
  
  • Weak signal: Since the appliance radio is dual-band, this means neither 2.4GHz nor 5GHz signal is being received by the appliance. Just because the signal can be seen by the phone doesn't necessarily mean the appliance radio can see it if the signal is marginal. Long distance between router and appliance or too many barriers can reduce the signal level too much. Reorienting the router may improve the situation slightly. A better solution would be a repeater or a higher quality router. Recognize that all routers transmit power is limited by federal regulations, but a higher quality router can do a better job of transmitting the signal equally in all directions, have more sensitive receivers to better handle weak signals, and have higher quality software to minimize the dropping of connections.
• SSID network seen but cannot join:
  
  • Networks requiring authentication: Often used with public networks at restaurants or hotels. Products cannot accept the legal agreement required to join the network. Please switch to a network that does not require authentication.
  • Insufficient encryption: For cybersecurity reasons, Toshiba does not recommend products to join non-encrypted or insufficiently encrypted networks (e.g., WEP encryption).
  • Password length: For cybersecurity reasons, Toshiba recommends networks to have strong passwords, but the maximum password length supported is 32 characters.
  • Incorrect password: If trying to join a different network than the one the phone is currently using, it is always possible that the network password in the phone is no longer correct. In this case, new credentials will need to be provided.
  • Illegal SSID name: TSmartLife App accepts any SSID name, but the App may issue a warning when attempting to join a network with certain non-alphanumeric or foreign language characters.
• WLAN+ (Android) or WLAN Assistant (iOS) functions are turned on, please turn them off and reconnect to the Internet.

If connection is unstable:

• For configuration modes A, B, and C, follow the instructions provided by your router manufacturer to make the indicated router configuration changes:
  
  • In case of router configuration A, Toshiba recommends enabling the 5GHz band if it is disabled in your router and choosing a distinct SSID name for the 5GHz band (e.g., SSIDname_5G). Then follow the normal joining instructions to join the 5GHz network. If your router is an older 2.4GHz only router, Toshiba recommends upgrading to a newer dual-band router.
  • In case of router configuration B, Toshiba recommends enabling the 2.4GHz band (all routers that offer 5GHz also support 2.4GHz), and choose a distinct SSID name for the 2.4GHz band (e.g., SSIDname_2G). Then follow the normal joining instructions to join the 2.4GHz network.
  • In case of router configuration C, Toshiba recommends assigning distinct SSID names for the 2.4GHz and 5GHz bands. Then follow the normal joining instructions to one of the networks, and subsequently follow the troubleshooting instructions for mode D. For these steps, router configuration changes are not required.
• In case of router configuration D, then it is worthwhile to try operation on the other band before making changes to the router configuration or upgrading the router. In other words, if unstable connection using 2.4GHz, then try 5GHz instead. Or if unstable connection using 5GHz, then try 2.4GHz instead. Follow the instructions below "How to set the network to 2.4GHz or 5GHz."
• WLAN+ (Android) or WLAN Assistant (iOS) functions are turned on, please turn them off and reconnect to the Internet.

If your Device is offline, check your connection status:

• Confirm whether the device is properly powered.
• Confirm whether the network signal is stable.
• Confirm whether the name or password has been changed; if so, please add the device again.

TSmartLife Operation

Interface Introduction

The TSmartLife app interface includes controls for:

• Child Lock [Child Lock Icon]
• Pure Steam [Steam Icon]
• Convection [Convection Icon]
• Combi. [Combi Icon]
• Preheat [Preheat Icon]
• Quick Steam [Quick Steam Icon]
• Slow Stew [Slow Stew Icon]
• Fermentation [Fermentation Icon]

How to start cooking

1. Select Cooking Program
2. Click [Rotary Selector]
3. Select temperature
4. Select time
5. Press "start" button on the phone
6. Press "Start/Pause" [Start/Pause Button] button on the device

How to Use Online Recipes?

1. Select "Recipes"
2. Select one recipe you prefer
3. Check recipe details or start cooking by pressing "Cook Now"
4. Press "Start/Pause" [Start/Pause Button] button on the device

Product Safety

Important Safety Instructions

WARNING: This appliance complies with all relevant safety requirements. Inappropriate use can lead to personal injury and damage to property. Please read these instructions carefully before installation and use. Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner.

WARNING: Accessible parts may become hot during use. Young children should be kept away.

The appliances are not intended to be operated by means of an external timer or separate remote-control system.

The temperature of accessible surfaces may be high when the appliance is operating.

This appliance is intended for use in household and similar applications such as:

• kitchen areas in working environments;
• farm houses;
• by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments.

If the supply cord is damaged, it must be replaced by the manufacturer, its service persons in order to avoid a hazard.

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

(a). Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

(b). WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.

ADDENDUM: If the apparatus is not maintained in a good state of cleanliness, its surface may become a source of danger.

Specifications

NOTE: The APP and products will be updated continuously. The pictures and content in this manual are for reference only, and the actual APP and product content shall prevail.

In order to avoid oil, smoke, and steam discharged from overheating during the cooking process, the steam oven should be kept at a certain distance from walls and cabinets. Please place it with the following clearances:

• Top Open Space
• Left and right side: > 10cm
• Rear: > 10cm
• Front Open space

Precautions for Use:

• All packaging materials must be removed before use.
• Please read the relevant labeling carefully before use and strictly observe it; please keep it properly for future reference.
• Keep away from carpets, tablecloths, curtains, or thermolabile furniture and walls, because they will be deformed and burnt due to heat.
• Before use, please check if the cooking utensils used are suitable for the product. It is recommended to use high temperature resistant glass, ceramic, or metal containers for food.
• Please use a dedicated socket as the operating current is high. Do not use the same socket with other high power appliances (especially air conditioners, heaters, etc.) to avoid overload.
• Stop using immediately if the power cord and power plug are damaged. Hold the power plug to pull it out of the socket. Holding the power cord may damage the cord and cause electric shock or injury.
• If the machine will not be used for a long time, unplug the power plug.
• Ensure the power cord is not damaged and is made of insulated rubber wire.
• It is forbidden to insert metal or foreign objects, such as wire and chopsticks, into the exhaust vent or suction port on the side of the steam oven. Otherwise, it may cause electric shock or injury. If any foreign object is inserted into the product by accident, please unplug the power cord and contact customer service.
• The venting holes of the product must be kept clear, and the enclosure mustn't be covered by other items.
• Do not use it for purposes other than cooking.
• If the voltage is too low or unstable, the product may not start properly. Please unplug the power cord immediately. If you want to use it, it is recommended to add a voltage regulator.
• Do not put large plastic bags for packaging in places where children can reach or abandon them.
• Keep the power cord and plug close to the exhaust port, enclosure, or places with excessive temperature or humidity, so as to prevent the power cord from aging and causing hazards.
• The product can't be operated in the form of an external timer or a separate remote control system.
• After use, please unplug the power plug in time; do not put it close to the enclosure or plug directly on the enclosure to avoid damaging the power cord due to heat.
• Do not knock at the product.
• This product is designed for home heating and cooking. It is not suitable for industrial and commercial purposes.
• Do not put any item on the enclosure. It is dangerous to keep food or any other item on the enclosure. Items like knives, forks, spoons, and lids may become hot.
• Do not immerse the product in water.
• Do not pull out the plug during cooking.
• Do not put any foreign matter into the interlock switch of the oven door.
• It is prohibited to fry food.
• Open and close the door carefully.

WARNING: If the oven door or door seal is damaged, it should not be operated until it has been repaired by a competent person.

Hot surface, risk of burns: Do not approach the face or other parts of the body to the oven door or exhaust port during or after cooking, as this may result in burns. During and after steam heating, be careful of the heat and vapor that is emitted. Take extreme care when opening the oven door, as the oven may continue to emit hot steam at this moment. Please take care when taking food, do not impact the chamber or door glass with utensils. Take care when heating soup, beverages, and other liquid food. Heating beverages will result in delayed splashing and boiling, so care must be taken when taking it out. Feeding bottles and baby food cans should be stirred or shaken; check the temperature of the food in the bottle before feeding in order to avoid burns.

Clean after cooling: The dirt left in the oven chamber must be cleaned frequently so as to prevent the growth of bacteria. Children can be allowed to use the product without supervision only when they have been given instructions by a responsible person so that they can use the product in a safe manner and understand that incorrect use is dangerous. When the product is operated in steaming mode, children must use it under the supervision of an adult due to the elevated temperature. The product will be hot during use, so avoid contact with the oven chamber to prevent burns.

Maintenance Precautions

• Do not open the enclosure to repair or modify, as there is high voltage power inside. Only allow qualified service personnel to perform maintenance operations. If you encounter any problem during use, please contact customer service.
• Non-professionals are strictly prohibited from disassembling this product, as it may cause danger.
• WARNING: If the door or door seal is damaged, it can no longer be operated until it has been repaired by a competent person. Contact Toshiba service personnel for repair.
• If the power cord is damaged, it must be replaced by a professional from the manufacturer, its service department, or a similar qualified department to avoid a hazard.

Cleaning and Maintenance Precautions

• Oven door and enclosure: Wipe with a slightly damp cloth. Wipe stubborn stains with mild soap and then wipe with a slightly damp cloth. WARNING: Do not use too much water, or else it may cause the steam oven to rust and cause damage.
• Vapor vent: Wipe with a slightly damp cloth. After steam cooking, there will be white marks (dissolved substances in the water) near the vapor vent. Carefully wipe with a slightly damp cloth that the water has been wrung out.
• Oven chamber and door (interior): Wipe with a slightly damp cloth. Positions with stubborn stains can be soaked in a mild soap solution for 30 minutes and then cleaned. After steam heating, wait for the steam oven to cool down, and then wipe off any condensed water with a dry cloth. WARNING: Do not use sharp objects, such as a stiff brush or fork, as this may result in scratches or cracks.
• Oven door seal: If water drops or food residues get stuck in the door seal, please remove the seal with care. Wipe and clean it with a soft cloth after wringing out the water, and then install it in place. It is a normal phenomenon that some spots may be found on the surface of the steam oven cavity after removing the oven door seal, which are welding points remaining from production.
• Wipe the enclosure with a cloth dampened with a soft detergent (such as dish soap), wipe it off with a damp cloth, and finally wipe with a dry cloth. Do not wipe the product with a hard object such as a wire brush. Do not clean the door safety lock system. WARNING: Do not use a rough scrubbing agent or a sharp metal scraper to clean the glass of the oven door, which may cause the glass to shatter.
• Always keep the door and the body joint clean. The grease produced during cooking can corrode the chamber and affect the heating effect, thus changing the taste of the food. Therefore, please clean the oven chamber with a damp cloth or a cloth dampened with a soft detergent when the chamber has fully cooled down.
• Clean accessories with warm water regularly. Do not clean with cold water immediately after cooking for a long time.
• Do not wipe the oven with poor cleaning agents or corrosive, volatile chemical solvents to avoid damage to the oven.

Electrical Connection

The appliance is fitted with a plug and must only be connected to a properly installed earthed socket. Only a qualified electrician who takes the appropriate regulations into account may install the socket or replace the connecting cable. If the plug is no longer accessible following installation, an all-pole isolating switch must be present on the installation side with a contact gap of at least 3 mm. Contact protection must be ensured by the installation.

Plug your oven into a standard household outlet. Be sure the voltage and the frequency are the same as the voltage and the frequency on the rating label.

WARNING: Do not install the oven over a range cooktop or other heat-producing appliance. If installed near or over a heat source, the oven could be damaged and the warranty would be void. The oven is designed for bench-top use only and must not be placed in a cabinet.

The accessible surface may become hot during use.

Customer Care and Service

Thank you for making Toshiba appliances a part of your home. We have created it to give you impeccable performance for many years. Read these instructions carefully. Only then will you be able to operate your appliance safely and correctly. Warning and Important Instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating a steam oven. Always use original spare parts. Retain the instruction manual and installation instructions for future use or for subsequent owners.

Cleaning and Care

WARNING: Ensure tableware has a heat resistance temperature higher than 130°C and that the water box is full of water. Tableware disinfection: use this function to sterilize tableware. It is suitable for cleaning all kinds of tableware, including baby feeding bottles.

Cleaning agent

To ensure that different surfaces are not damaged by using the wrong cleaning agent, observe the information in the table. Wash new sponge cloths thoroughly before use.

Operation:

1. Touch [AUTO MENU Button]
2. Turn the [Rotary Selector] to select menu: Tableware Disinfection, Cavity cleaning, Cavity deodorization, Steam System Cleaning.
3. Touch [START/PAUSE Button] to start.

Auto menu 34: Tableware Disinfection

Auto menu 36: Use this function for cavity cleaning after cooking.

Auto menu 37: Use this function to remove the residual smell of the cavity.

Auto menu 38: Steam system cleaning, cleaning the water pipes in the furnace. "CLE" will be displayed on the screen to remind users to clean the steam system.

Tips and Notes:

• Do not use a rough scrubbing agent or a sharp metal scraper to clean the glass of the oven door, which may cause the glass to shatter.
• Do not place the power cord and plug directly on the cover to prevent the power cord from being damaged by the heat of the cover.
• When the furnace is at a high temperature, the internal water vapor expands. Due to air pressure, a whistling sound will be generated if the door is closed immediately. Wait for the temperature of the furnace to drop slightly for 10 seconds after the door is opened, and there will be no sound when the door is closed.
• Unplug the plug and wait for the machine to completely cool down.
• Wipe the product case with a cloth dampened with a soft detergent.
• It is strictly forbidden to immerse the steam oven in water or other liquids.
• For best cleaning results, it is recommended to wash the accessories with warm water.

To avoid damaging the surfaces of your appliance, do not use:

• cleaning agents containing soda, ammonia, acids, or chlorides
• cleaning agents containing descaling agents
• abrasive cleaning agents, e.g. powder cleaners and cream cleaners
• hard, abrasive sponges and brushes, e.g. pot scourers
• stainless steel cleaning agents
• dishwasher cleaner
• oven sprays
• glass cleaning agents
• solvent-based cleaning agents
• sharp metal scrapers.

Water Box Use

Waste water box: Uncover the water lid to clean, or drain the remaining water.

Clean water box: Uncover the rubber ring, add a proper amount of room-temperature boiled water/distilled water, cover the rubber ring, and reload.

1. Add room-temperature boiled water/distilled water in the water box to prevent scale and prolong the life of the machine.
2. After cooking, the water in the waste water box and the clean water box must be drained to avoid bacterial growth.

When the water box is short of water, the pump will emit a beeping sound, indicating that the machine is short of water. If the water box is always in a water shortage state, the machine will beep for 30 seconds and then pause, accompanied by a [Ding, Ding, Ding, Ding, Ding] tone, and the screen displays [Error Symbol] and "FILL". Please add water to the clean water box until it reaches the "MAX" line, then press [Start/Pause Button] to continue the cooking process.

Initial Cleaning and Heating

Remove all protection foil from the front of the steam oven before use.

Before heating, it is best to wipe the steam oven interior with a damp cloth. This helps remove dust or residual packing material accumulated during the packaging process. The smell and any vapors will dissipate after a short time and do not indicate a faulty connection or appliance.

Ensure that the kitchen is well ventilated whilst the appliance is being heated up. Please remove all accessories and wash them out of the oven.

The new appliance usually smells before use. Please clean and deodorize the cavity with Auto menu 36.

Initial Use

1. Close the oven door, and do not put anything in the oven.
2. Fill up the water box, press the [Auto Menu Button] key and rotate the [Rotary Selector] to select "w36 Cavity Cleaningx".
3. Press the [Start/Pause Button] key to start cleaning, which takes about 10 minutes.
4. When cleaning is completed, the buzzer will sound. Then, please open the oven door for cooling.
   • Do not touch the oven chamber with your hands immediately after cleaning.
   • Please wipe off the accumulated water in the oven chamber with a soft cloth after cooling.
   • Do not close the oven door before the chamber is completely cooled down.

Operation Instructions

Control Panel and Features

• [Display Screen] / Confirm Button
• [Rotary Selector] for time, temperature, auto menu
• [Cancel/Hold 3s Button]
• [Preheat Light]
• [Auto Menu Button]
• [Start/Pause Button]
• Convection/Combi. [Convection Icon] [Combi Icon]
• Pure Steam [Steam Icon]
• Connect App [App Icon]

1. Pure Steam

1. In waiting state, choose the [Pure Steam Icon] menu.
2. Turn the [Rotary Selector] to set the time (1-120 minutes), the default time is 20 minutes.
3. Press the [Rotary Selector] and then turn the [Rotary Selector] to set the temperature (35-100°C), the default temperature is 100°C.
4. Press the [Start/Pause Button] to start cooking.

2. Light

In the running state with the oven door closed, touching the [Light Button] to turn the lamp on or off.

3. Convection & Combi.

1. In waiting state, press the [Convection Icon] once to choose the convection function.
2. In waiting state, press the [Combi Icon] twice to choose the combi. function.
3. Turn the [Rotary Selector] to set the temperature (100-230°C), the default temperature of convection is 170°C (combination cooking is 190°C).
4. Press the [Rotary Selector] and then turn the [Rotary Selector] to set the time (1-120 minutes), the default time is 30 minutes.
5. Press the [Preheat Button] to choose the preheat function. If you do not need the preheat function, please skip this step.
6. Press the [Start/Pause Button] to start preheating.
7. After preheating is completed, a beep will sound. Then, open the door and put food into oven. Close the door, press the [Start/Pause Button] to start cooking.

NOTE:

• You can adjust the cooking time during operation or on pause. Adjust the time by rotating the selector, and the current time flashes. Touch the [Rotary Selector] to confirm the setting.
• You can adjust the temperature during the preheating process and at the end of preheating.
• After the preheating is completed, if the door is not opened, heating will resume when the temperature drops.

4. Oven Cavity Preheating

1. In waiting state, press the [Preheat Icon] to choose the preheating function.
2. Turn the [Rotary Selector] to set the temperature (100-230°C), the default temperature is 170°C.
3. Press the [Start/Pause Button] to start preheating.

5. ECO Mode

1. To enter eco mode:
   • (1) In waiting state, close the door and then press the [ECO Button].
   • (2) In waiting state, press the [ECO Button].
2. To cancel eco mode: In eco mode, press any key to cancel it.

6. Child Lock Function

To lock the oven so that it cannot be operated by children or other unintended users.

To activate the function:
a. In waiting state, press the [Child Lock Button] for 3 seconds; the [Child Lock Icon] will display.

To deactivate the function:
b. In locked state, press the [Child Lock Button] for 3 seconds; the oven will return to waiting state.

7. Auto Function

1. In waiting state, press the [Auto Menu Button] to enter the auto menu.
2. Turn the [Rotary Selector] to choose the desired menu directly.
3. Press the [Start/Pause Button] to start.

Auto Function Guide

Auto Function Guide (Continued)

Maintenance

Troubleshooting

Note: When the temperature of the cavity is high, the relevant functions do not operate. Start again after the cavity has cooled.

It is forbidden to run the unit without any food inside. It is very dangerous.

According to the Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should be separately collected and treated. If at any time in the future you need to dispose of this product, please do NOT dispose of this product with household waste. Please send this product to WEEE collecting points where available.