Gold Medal Floss Machines Instruction Manual

Safety Precautions

⚠️ DANGER: Machine MUST be properly grounded to prevent electrical shock to personnel. Do NOT immerse the equipment in water. Do NOT use excessive water for cleaning. Unplug your machine before cleaning or servicing.

⚠️ DANGER: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury, or death. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing or servicing this equipment.

⚠️ WARNING: Floss head rotates at 3450 RPM. Operator MUST keep hands and face clear of the floss head to avoid possible injury. Keep all spectators at a reasonable distance, and use a Floss Bubble for added customer protection.

⚠️ WARNING: Keep all foreign objects out of floss head. To avoid possible eye injury, do not fill floss head with sugar while the head is on and rotating.

⚠️ CAUTION: Do NOT allow direct contact with this equipment and the general public when used in food service locations. Only personnel that are trained and familiar with the equipment should operate the equipment. Carefully read all installation instructions before operation.

⚠️ CAUTION: This machine is NOT to be operated by minors. Minors are classified as anyone under the age of 18.

NOTE: Improvements are always being made to Gold Medal Products equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal Products technical service department at 1-800-543-0862 for any questions about machine operations, replacement parts, or any service questions.

Installation Instructions

Inspection of Shipment:

Unpack all cartons and check thoroughly for any damage that may have occurred during transit. Damage claims should be filed immediately with the transportation company. Gold Medal Products is not responsible for damage that occurs in transit.

Setup:

Your new Econo Floss is completely assembled and tested at the factory. Remove all packing material and tape before starting operation.

Electrical Requirements:

The following power supply must be provided: 120 Volt, 60 Cycle, single phase.

Your electrician must furnish sufficient power for proper machine operation. Gold Medal Products recommends this shaver be on a dedicated and protected circuit. Failure to wire properly will void the warranty and may result in damage to the machine.

It is Gold Medal Products Company's recommendation that this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to safety concerns, and may cause sacrificed and/or reduced performance.

Before You Plug In Machine:

1. Make sure the wall outlet can accept the grounded plugs (where applicable) on the power supply cord.
2. The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect the outlet and correct if necessary.
3. DO NOT use a grounded to un-grounded receptacle adapter.

Controls And Their Functions

• Motor and Master Switch: Turns motor "on" or "off", and supplies current to the heat switch.
• Heat Switch: Supplies current to the heating element (ribbon) "on" or "off."
• Heat Control: Increases or decreases voltage to the heating ribbon, using a graduated dial.

Operating Instructions

The easiest way to ensure the right texture sugar, with proper flavor and colors, is to use GOLD MEDAL FLOSSUGAR. FLOSSUGAR provides good, rich colors and flavors, and adheres to color limitations imposed by the Food and Drug Administration. FLOSSUGAR comes in sealed, plastic-coated cartons with handy pouring spouts for filling. If using your own flavors in cotton candy, ensure they are not gum or starch based, as these items can burn on the ribbons.

⚠️ WARNING: Keep foreign objects out of the head. Floss head rotates at 3450 RPM. Operator must keep hands and face clear of the floss head and keep spectators at a reasonable distance. For safety, always use a floss bubble.

Heat Control Setting Test

1. Follow the guidelines described on page 3 for supplying power to the machine.
2. With the main switch still OFF, fill the floss head. Always fill it 90% full with sugar. This 90% level is necessary to obtain a balanced condition in the floss head. DO NOT OVERFILL! Excessive vibration will occur if overfilled. Before turning the power on, manually turn the head to balance out the sugar. This will eliminate excessive vibration of the head.
3. Important: NEVER add sugar when the motor is running.
4. Turn MOTOR AND MASTER SWITCH on, then turn the HEAT SWITCH "ON."
5. Turn the heat control knob clockwise to the maximum setting to initiate the fastest possible warm-up.
6. The machine should start making floss in a few moments. When the unit starts making floss, reduce the heat setting. Turn the heat control knob counter-clockwise to eliminate smoking. Operating the unit at the "start up" setting will "carbonize" the ribbon.
7. ⚠️ CAUTION: Never operate equipment for a prolonged period of time with the HEAT CONTROL in a position that causes the sugar to smoke. This will result in excessive carbonization of the ribbon (heat element). If you smell burning sugar or see smoke, reduce the heat.
8. The ideal heat setting will vary in different locations and ambient temperatures due to the nature of floss creation. Once you find the ideal setting for the HEAT CONTROL, operate with the setting near this position each time in similar environments.

Making Floss

Pick a cone; if it sticks in the stack of cones, twist it off the stack.

Hold an inch or two of the pointed end of the cone between two fingers and a thumb. With a light flicking action, roll the cone in the web of floss building up in the pan. Lift the cone up with the ring of floss attached and rotate the cone to wrap the floss. DO NOT roll floss while the cone is inside the pan, as this will pack the floss too tightly.

If the floss fails to stick to the cone, pass the cone near the spinner head to pick up a "starter" of melted sugar. Lift the cone out of the pan and wrap the floss with a "figure eight" movement of the hand. This leaves giant pockets and makes the final product appear larger. Ensure room humidity is not too high, or the product will be "heavy".

Steps for making floss:

• 1. Grip cone as shown.
• 2. Break into web of floss with the cone.
• 3. Wind the sugar onto the cone.
• 4. Lift web of floss from the pan and roll onto the cone.
• (Diagrams show steps 5-8 illustrating the process of collecting floss on the cone.)

• DO NOT PUT HANDS OR OBJECTS IN ROTATING SPINNER HEAD.
• DO NOT FILL SPINNER HEAD WITH SUGAR WHILE IT IS ROTATING.
• WEAR EYE PROTECTION ?
• DO NOT PUT HANDS NEAR ROTATING SPINNER HEAD.
• USE FLOSS CONE TO COLLECT COTTON CANDY.

Floater Adjustment

In operation, the floss will collect on the FLOSS STABILIZER (if used). If the floss collects "low" on the stabilizer, twist the front (leading) edge of the leather floaters down. This provides more lift and causes the floss to collect higher.

Form leather floaters as shown. This creates a lifting action to float the floss higher on the outside wall of the floss pan.

[Diagram showing leather floaters and rotation direction]

Shut Down Procedure

When completing operation for the day (or any prolonged period), run all the sugar out of the floss head. When empty, turn the heat to the highest position for approximately one minute to "clean" the band by burning off remaining sugar. NEVER put water in the floss head.

MAINTENANCE INSTRUCTIONS

⚡ DANGER: Do NOT immerse the equipment in water. Unplug your machine before servicing.

⚠️ WARNING: Adequate eye protection ? must be used when servicing this equipment to prevent the possibility of injury.

⚠️ CAUTION: THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE OPERATOR.

FLOSS BANDS AND RIBBONS

The GOLD MEDAL Floss machine is equipped with a patent pending FLOSS BAND designed to give long life, trouble-free service with little care. DO NOT scratch the band, or use sharp objects to clean the band. To clean, unplug the machine and wipe with a damp cloth.

GOLD MEDAL Floss Ribbons (heat elements) are made of nickel wire with insulation at the terminal point and on the lead wires. They are designed to be as reliable as the GOLD MEDAL Floss Bands; however, the ribbons must be handled carefully. DO NOT stretch the ribbon or it will not function properly, and must be replaced before operating the machine.

Disassembly and Removal

1. Remove all sugar from the head of the machine before disassembling. If the unit is inoperative, carefully turn the machine on its side and shake the sugar out.
2. Remove the four spinner cap retainer screws and spinner cap. In some cases, the sugar has caused the cap and band to stick together. Applying gentle pressure with the heel of the hand should free the parts for removal.
3. Remove the element lead wire retaining screws with a ¼" (9.5mm) nut driver and remove the element lead wires from the terminals in the floss head. This will allow the band and ribbons to be removed.
4. Remove the band and ribbons. If there is excessive sugar buildup, soak the band and ribbons in hot water until the sugar dissolves. When the sugar has been removed, tap the band in the palm of your hand to loosen the ribbons for removal.
5. Inspect, then clean or replace band and ribbons. The primary reason for ribbon replacement is carbon build up inside the ribbon wire from which the heating element is manufactured. If the ribbon is being cleaned only, an additional hot water soak may help remove some of the carbon buildup.

Troubleshooting

Low Production

1. Check for excessive carbon on the ribbons. Follow the instructions for removing and cleaning band and ribbon if needed.
2. Check heat control for correct setting.
3. Check the line voltage. A primary reason for low production and poor equipment performance is low line voltage. Have an electrician check the line voltage and add new lines for all of the various equipment plugged into the electric circuit if there is not enough current for the requirement listed on the equipment nameplate.
4. Check the ribbons. For machines with two ribbons, one burned out or shorted ribbon will cut production in half.
5. Foreign objects in the head assembly may short out a ribbon or cause an out-of-balance condition.

Excessive Smoke

1. Check heat control setting. After warm-up, equipment should make good floss at a reduced setting. Never let the machine operate with the heat so high it produces smoke or if you can smell burned sugar. This condition quickly fills the ribbon with carbonized sugar.
2. Check the product mixture being used. For best results, use nothing with a cornstarch base.
3. Check the band and ribbon for excessive sugar build up and remove if needed as described on page 8 of this manual.

Excessive Vibration

If the equipment is new, verify that shipping bolts have been loosened and packing materials were removed from the machine.

When adding sugar to the floss head, always fill it 90% full to obtain a balanced condition in the head and eliminate vibration. DO NOT add sugar with motor running!

Check for stretched or uneven suspension springs.

Run the sugar completely out, unplug the machine, then check for foreign objects or sugar lumps in the head assembly.

ORDERING SPARE PARTS

*Always speak to a Gold Medal Products Technical Service Advisor before ordering any parts to help ensure accuracy for your product. Included diagrams may not be the latest information.

1. Identify the needed part by checking it against the photos, illustrations, and/or parts list.
2. When ordering, please include part number, part name, and quantity needed.
3. Please include your model name, serial number, and date of manufacture (located on the machine nameplate) with your order.
4. Address all parts orders to:

   Parts Department
   Gold Medal Products Co.
   10700 Medallion Drive
   Cincinnati, Ohio 45241-4807

Or, place orders by phone or online:

• Phone: (800) 543-0862
• Phone: (513) 769-7676
• Fax: (513) 769-8500
• E-mail: info@gmpopcorn.com
• Web Page: www.gmpopcorn.com

Diagrams and Parts Lists

Econo Floss And Floss Boss Models 3017, 3017SS, and 3024 (Diagram with numbered labels)

[Diagram of Econo Floss/Floss Boss with numbered labels pointing to parts such as the spinner head, switches, knobs, power cord, and manufacturer's label.]

Floss Maxx 3077 (Diagram with numbered labels)

[Diagram of Floss Maxx 3077 with numbered labels pointing to parts such as the spinner head, switches, knobs, power cord, and manufacturer's label.]

Parts List – Floss Machine Cabinet

[Diagram of Floss Machine Head assembly showing cross-section with numbered parts corresponding to the list.]

Floss Pan And Clips

Floss Pan: Available in Metallic (P/N 42040) and Non-Metallic (P/N 42040NM).

Grip Clips: (P/N 77470) are used to secure the floss pan.

Whirlgrip Stabilizer: (P/N 3010) may be used with the floss pan.

Electrical Schematics

Models 3017, 3017SS, and 3077

[Textual description of the electrical schematic for models 3017, 3017SS, and 3077. It illustrates the wiring connections between the Spinner Head (with Upper and Lower Brushes), Drive Motor, Relay, Heat Switch, Heat Control, and Master Switch. Notes specify wire types and gauge, and motor wiring configurations (5, 8, or 9 wire).]

Model 3024

[Textual description of the electrical schematic for model 3024. It shows the wiring connections for the Drive Motor, Main Switch, Heat Switch, Heat Control, and Floss Head with brushes. Notes specify wire types and gauge.]

WARRANTY

Gold Medal equipment is warranted to the original purchaser to be free from defects in material or workmanship under normal use and service. The warranty obligation is limited to the repair or replacement of any defective part for a period of six (6) months from the date of sale for labor and two (2) years for parts. This warranty does not cover damage caused by accident, alteration, improper use, voltage, abuse, or failure to follow instructions.

This warranty is in lieu of all other warranties, expressed or implied, including the implied warranty of merchantability. No warranties extend beyond the description on the face hereof. Gold Medal Products Company does not assume or authorize any other person to assume for them any other obligation or liability in connection with the sale of said equipment.

The term "Original Purchaser" refers to the person, firm, association, or corporation billed by GOLD MEDAL PRODUCTS COMPANY or its authorized distributor.

This warranty is void unless the original purchaser first contacts GOLD MEDAL PRODUCTS COMPANY at 1-800-543-0862 to discuss the equipment problem and, if necessary, receive instructions for repair or replacement of parts.

Contact Information:

GOLD MEDAL PRODUCTS COMPANY
10700 Medallion Drive
Cincinnati, Ohio 45241-4807 USA
www.gmpopcorn.com
Phone: 1-800-543-0862
Fax: 1-800-542-1496

The text, descriptions, graphics and other material in this publication are the proprietary and exclusive property of Gold Medal Products Company and shall not be used, copied, reproduced, reprinted or published in any fashion, including website display, without its express written consent.