HelloBaby^®

Welcome to HelloBaby

Thank you for purchasing the HelloBaby baby monitor. HelloBaby is the best device for monitoring your baby at all times. You can see and hear your baby sleeping in another room or monitor older children in their playroom. For questions or concerns, please email us at service@hellobaby.net.cn.

Please retain your original purchase receipt for warranty purposes. We recommend fully charging the parent unit battery before first use to ensure continuous operation when disconnected from power. Always read the safety instructions.

Package Contents:

• Parent unit x 1
• Camera unit x 1
• User manual x 1
• Wall-mounting kit x 1
• Power Adapter x 2

1. Safety Instructions

CAUTION: Keep the device away from children.

Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the AC Adapters provided.

Choking Hazard: This product contains small parts; exercise care when unpacking and assembling.

Read and keep instructions: All safety and operating instructions should be read before operating the video baby monitor. This product cannot replace responsible adult supervision.

Water and moisture: This product is designed for indoor use only. Do not expose to rain, moisture, dripping or splashing. No objects filled with liquid should be placed on top of or beside the product, such as a glass vase or near water.

DO NOT: Use the appliance if the cord or plug is damaged. If your baby monitor is not operating properly or has suffered any damage, contact "HelloBaby" service center for inspection and repair. Attempting to repair or adjust electrical or mechanical functions will void the guarantee.

Ventilation: This baby monitor should not be used on a bed, sofa, rug, or similar surface that may block ventilation openings, or be placed in an enclosed area such as a bookcase or drawer that may impede air flow.

Keep away from sources of heat: This unit should not be exposed to direct heat sources such as a candle, radiator, heat register, stove, or other appliance that emits heat. Do not leave the unit in direct sunlight.

Power source: This unit should only be used with the AC power adapters included in this package (rated 6V 600mA / rated 5V 1000mA).

Damage requiring service: This unit should be serviced by qualified personnel only when: objects have fallen or liquid has been spilled into the product; units have been exposed to rain; units do not appear to operate normally or exhibit a distinct change in performance; units have been dropped or the enclosure damaged.

2. Warranty Terms

HelloBaby offers a one-year warranty from the original purchase date against defects in workmanship and materials. For warranty or support issues, contact their after-sales service via email.

3. Installation Guidelines

To use your parent unit and camera unit together, you must establish a radio link. Range will be affected by environmental conditions. Large metal objects (refrigerator, mirror, filing cabinet, metallic doors, reinforced concrete) between units may block the signal. Signal strength may also be reduced by solid structures (walls) or electrical equipment (TV, computers, cordless/mobile phones, fluorescent lights, dimmer switches).

Use of other 2.4GHz products (Wi-Fi routers, Bluetooth systems, microwave ovens) may cause interference. Keep the baby monitor at least 5ft (1.5m) away from these products, or turn them off if they cause interference.

4. Placement of the Camera Unit

The camera can be wall-mounted or placed on a desktop. Place the baby monitor away from heat sources (radiators, chimneys, cookers, direct sunlight), TV sets, and microwave ovens to ensure optimal reception.

5. Getting Started

5.1 Turn On the Camera Unit:

Only use the A/C adapter included (5V, 1A).

1. Insert the camera unit power adapter plug into the DC socket at the back.
2. Insert the other end of the power adapter into a suitable electrical outlet.
3. The power LED will light up once connected.

5.2 Turn On the Parent Unit:

Only use the A/C adapter included (6V, 600mA).

The parent unit has a built-in rechargeable Li-ion battery (3.7V 950mAh). Charge the battery for at least 12 hours before first use or when low.

1. Insert the round plug of the Parent Unit's power adapter (Output 6V 600mA) into the DC socket.
2. Insert the other end of the power adapter into a suitable electrical outlet.
3. Press and hold the power key on the top of the parent unit. The battery status indicator will light up, indicating connection to electrical outlet.

5.3 Infrared Night Vision (Automatic):

The infrared night vision function allows the camera to pick up images in dark or low light conditions. In this mode, only black and white images will be displayed. The optimum image distance is 6ft (2m) between the baby unit and object. When in night vision mode, a crescent moon icon ☾ will be displayed on the top of the screen.

6. Product Overview

6.1 Icons Overview:

• ? Signal Strength
• ? Volume
• ? Zoom
• ? Alarm
• ? Brightness
• ?️ Two-Way Talk
• ? Lullaby
• ☾ Night Vision
• ? Video Off
• ? Camera
• ? Battery Level
• ?️ Temperature

6.2 Parent Unit Overview:

The parent unit features:

• Charging LED
• Power LED
• Sound Level Indicator
• Power key
• Exit/Two Way Talk button
• Menu/OK button
• 3.2" Diagonal TFT LCD
• Zoom/View/Scan button
• MIC
• Antenna
• Right Key
• Left Key
• Down Key
• Up Key
• Speaker
• DC-jack
• Stand
• Reset Key (behind the stand)

6.3 Baby Unit Overview:

The baby unit features:

• MIC
• Light sensor
• Antenna
• Infrared LEDs
• CMOS sensor
• Power LED
• Pair key
• DC-Jack
• Temperature sensor

7. Key Operation

7.1 Power Save/Screen Off:

Short press the power key to turn on/off the screen.

7.2 UP ▲ Key:

Press once to tilt the camera up by one step. Press and hold to tilt continuously.

7.3 DOWN ▼ Key:

Press once to tilt the camera down by one step. Press and hold to tilt continuously.

7.4 LEFT ◄ Key:

Press once to pan the camera left by one step. Press and hold to pan continuously.

7.5 RIGHT ► Key:

Press once to pan the camera right by one step. Press and hold to pan continuously.

7.6 Camera View/Scan:

Press the scan icon ? key to view/scan camera. During scan mode, the scan icon ? will be displayed on the top of the screen, and each camera's video will stay on the LCD for approximately 10 seconds before changing to the next camera.

7.7 Digital Zoom:

Press and hold the zoom icon ? key for about 2 seconds to operate zoom in/out.

7.8 Two Way Talk:

Press and hold the microphone icon ?️ key to enter two-way talk mode. A microphone icon ?️ will be displayed on the top of the LCD screen. Release the key to stop. Note: When in two-way talk mode, the parent unit speaker is muted.

8. Menu Operation

Note: A camera icon with "*" means it is well registered. You should select and pair with the camera icon without "*" sign.

8.1 Pairing the Camera and Parent Units:

The baby unit is pre-registered to your parent unit. You do not need to register it again unless the baby unit loses its link. To re-register or register a new baby unit, follow the procedure below:

8.1.1 Add Camera:

1. Press the MENU button; the menu will pop up.
2. Press the left arrow ◄ or right arrow ► key until the camera icon ? is highlighted, then press the up arrow ▲ or down arrow ▼ key to select your desired camera.
3. Press the OK button to enter the sub-menu.
4. Press the up arrow ▲ or down arrow ▼ key to select ADD CAM, then press the OK button.
5. While the check mark ✓ appears on the LCD screen, unplug the camera power plug first, then press and hold the PAIR button at the camera unit and re-plug the power plug at the same time until the camera's power indicator flashes.
6. Once paired, a check mark ✓ appears on the LCD screen.
7. If pairing fails, repeat the above steps.

8.1.2 Delete Camera:

1. Press the MENU button; the menu will pop up.
2. Press the left arrow ◄ or right arrow ► key until the camera icon ? is highlighted, then press the up arrow ▲ or down arrow ▼ key to select your desired camera.
3. Press the OK button to enter the sub-menu.
4. Press the up arrow ▲ or down arrow ▼ key to select DEL CAM, then press the OK button.
5. Press the left arrow ◄ or right arrow ► key to select the cross mark ❌ key to delete the camera.
6. Press the OK button to confirm the option.

8.2 Volume:

1. Press the volume icon ? button; the menu bar will pop up.
2. Press the left arrow ◄ or right arrow ► button until the volume icon ? is highlighted.
3. Press the up arrow ▲ or down arrow ▼ button to select the desired volume level from 1~5. (Default is level 2, level 0 is OFF.)

8.3 Temperature Unit Setting:

1. Press the MENU/OK button; the menu will pop up.
2. Press the left arrow ◄ or right arrow ► key until the temperature icon ?️ is highlighted.
3. Press the up arrow ▲ or down arrow ▼ key to select between °F or °C.
4. Press the OK button to confirm.
5. Press the Exit button to exit.

Note: The detection range is 0~50 °C.

8.3.1 Temperature Alarm Setting:

1. Press the up arrow ▲ / down arrow ▼ key to select the alarm icon ? then for alert setting.
2. Press the up arrow ▲ / down arrow ▼ key to select ON, then followed by the OK button for confirming alarm on, or select OFF, then followed by the OK button for switching off alarm function.

8.3.2 Set Temperature Hi/Lo Alert Limits:

1. When ON is highlighted at Alarm setting, press the OK button to enter Hi/Lo limits settings.
2. Press the up arrow ▲ / down arrow ▼ keys to adjust the Hi limit, then press the OK button to confirm.

The cursor will jump to Lo limit setting. Press the up arrow ▲ / down arrow ▼ keys to adjust the Lo limit, then press the OK button to confirm. To skip setting edit, press the Exit button to exit the last menu level.

Note: The High temperature alarm range is 20-40 °C, and the Low temperature alarm range is 0-19 °C. The high temperature alarm default setting is 36 °C, and the low temperature alarm default setting is 8 °C. When the temperature goes above or below the settings, the temperature icon turns red. It will flash and beep. Press any key on the parent unit to stop beeping and flashing.

8.4 Lullaby Setting:

You can soothe the baby to sleep by playing a gentle lullaby from the Camera unit.

1. Press the MENU button; the menu will pop up.
2. Press the left arrow ◄ or right arrow ► key until the lullaby icon ? is highlighted.
3. Press the up arrow ▲ or down arrow ▼ key to select one of the 8 available lullabies, single playback, loop (all 8 lullabies) playback, or stop.
4. Press the OK button to confirm.

Note: The lullaby default setting is OFF.

8.5 Alarm Setting:

You can use the Parent Unit to set an alarm as a reminder to care for your baby. If an alarm time is selected, the Parent Unit will beep at the end of the selected hour period (30min to 6hrs with 30min step interval). The alarm will sound for about 1 minute when the time is reached, or can be stopped by pressing any button.

1. Press the MENU button; the menu will pop up.
2. Press the left arrow ◄ / right arrow ► keys to select the alarm icon ? is highlighted.
3. Press the up arrow ▲ / down arrow ▼ keys to select the expected timers.
4. Press the OK button to confirm.

Note: The alarm default setting is OFF. When the alarm is ringing, press any key on the parent unit to stop.

8.6 Display Brightness:

1. Press the brightness icon ? button; the menu bar will pop up.
2. Press the left arrow ◄ or right arrow ► keys until the brightness icon ? is highlighted.
3. Press the up arrow ▲ or down arrow ▼ keys to select the desired brightness level from 1~5. (Default is level 3.)

8.7 VOX Setting:

This mode controls the sound activation of your baby unit. If there is no sound around the baby unit within 30 seconds, it will stop audio transmission and turn off the parent unit screen. When the baby unit detects sounds louder than the sensitivity level, it will start transmitting the signal to the parent unit and turn on the screen. To change the VOX level, follow the instructions:

1. Press the MENU button; the menu bar will pop up.
2. Press the left arrow ◄ / right arrow ► key until the VOX icon is highlighted.
3. Press the up arrow ▲ / down arrow ▼ key to select the VOX sensitivity level.
4. Press the OK button to confirm setting.

Note: Sensitivity levels and indications:

• OFF: Hear everything from your baby. The speaker of the parent unit is continuously on.
• LOW: Hear all sounds from soft babbling. If your baby does not make any sound, the speaker of the parent unit is off.
• HIGH: The speaker of the parent unit only goes on if the baby makes loud sounds (e.g., crying).

9. Technical Data

10. Troubleshooting

11. Maintenance

• Clean your baby monitor with a slightly damp or anti-static cloth.
• Never use cleaning agents or solvents.

12. Disposal Guide for Battery and Product

At the end of the product's life cycle, this product should not be disposed of with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the Product, User's Guide, and/or box indicates this. Some product materials can be reused if taken to a recycling point. By reusing parts or raw materials from used products, you contribute to environmental protection. Please contact your local authorities for more information on collection points.

Dispose of the battery pack in an environmentally-friendly manner according to your local regulations.

FCC and IC Regulations

FCC Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Statement: "This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help."

Industry Canada

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.

Cet équipement est conforme à l'exposition aux rayonnements Industry Canada limites établies pour un environnement non contrôlé.

EU Declaration of Conformity (DoC)

Hereby, HelloBaby Technology (HK) Limited declares that the radio equipment type (Digital Video Baby Monitor HB65) is in compliance with RED Directive 2014/53/EU. The full text of the EU declaration of conformity is available on the website: www.hellobaby.net.cn.