Ninja SLUSHi™ Professional Frozen Drink Maker with RapidChill Technology

FS301SM | Owner's Guide

Important Safety Instructions

Please Read All Instructions Before Use • For Household Use Only

When using electrical appliances, basic safety precautions should always be followed, including the following:

DANGER: Risk of fire or explosion. Flammable refrigerant used. DO NOT puncture refrigerant tubing. Dispose of product properly in accordance with the applicable federal or local regulations pertaining to flammable refrigerants.

WARNING: To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions must always be followed, including the following numbered warnings and subsequent instructions. DO NOT use appliance for other than intended use.

  1. Read all instructions prior to using the appliance and its accessories.
  2. Carefully observe and follow all warnings and instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.
  3. Take inventory of all contents to ensure you have all parts needed to properly and safely operate your appliance.
  4. Turn the appliance OFF, then unplug the appliance from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug by the body and pull from the outlet. NEVER unplug by grasping and pulling the flexible cord.
  5. Before use, wash all parts that may contact food. Follow washing instructions covered in this instruction manual.
  6. DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions or is dropped or damaged in any manner. This appliance has no user serviceable parts. If damaged, contact SharkNinja for servicing.
  7. This appliance has important markings on the plug. The entire supply cord is not suitable for replacement. If damaged, please contact SharkNinja for service.
  8. Extension cords should NOT be used with this appliance.
  9. To protect against the risk of electric shock, DO NOT submerge the appliance or allow the power cord to contact any form of liquid.
  10. DO NOT allow the cord to hang over the edges of tables or counters. The cord may become snagged and pull the appliance off the work surface.
  11. DO NOT allow the unit or the cord to contact hot surfaces, including stoves, and other heating appliances.
  12. ALWAYS use the appliance on a dry and level surface.
  13. DO NOT allow children to operate this appliance or use as a toy. Close supervision is necessary when any appliance is used near children.
  14. This appliance is NOT intended to be used by people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  15. ONLY use attachments and accessories that are provided with the product or are recommended by SharkNinja. The use of attachments not recommended or sold by SharkNinja may cause fire, electric shock, or injury.
  16. Keep hands, hair, and clothing out of the container when loading and operating.
  17. During operation and handling of the appliance, avoid contact with moving parts.
  18. DO NOT microwave the containers or accessories provided with the appliance.
  19. ALWAYS keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  20. DO NOT use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  21. DO NOT damage the refrigerant circuit.
  22. DO NOT use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  23. DO NOT add frozen fruit, frozen vegetables, or ice to the unit.
  24. DO NOT add hot ingredients to the unit.
  25. DO NOT submerge the motor base or control panel in water or other liquids.
  26. DO NOT fill vessel past the MAX FILL line.
  27. NEVER leave the appliance unattended while in use.
  28. Before operation, ensure all utensils are removed from containers. Failure to remove utensils can cause containers to shatter and potentially result in personal injury and property damage.
  29. DO NOT carry the unit by the bail handle. Hold the unit by grasping both sides of the unit under the motor base.
  30. DO NOT process hard, loose ingredients or ice. This appliance is not intended to process loose frozen fruit, a block of solid ice, or ice cubes.
  31. ALWAYS keep the unit upright.
  32. After unboxing the unit for the first time, ensure the unit is upright for at least 2 hours before operating to let the refrigerant oils settle in the air conditioning system for best performance.
  33. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  34. The supply cord cannot be replaced. If the cord is damaged the appliance should be scrapped.
  35. Keep rear and sides of the unit open in order for the compressor to operate properly and not over heat.
  36. Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  37. When using appliance, make sure both sides and back of it are at least ten centimeters away from walls.
  38. When positioning the appliance, ensure the supply cord is not trapped or damaged.
  39. DO NOT locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
  40. DO NOT misuse the appliance to avoid potential injury.

SAVE THESE INSTRUCTIONS

Parts

Diagram showing the components of the Ninja SLUSHi FS301SM. Labeled parts include: A Easy Fill Port and Cover, B Vessel, C Comfort Handle, D Pour Spout with Removable Shroud, E Condensation Catch, F 2-Part Drip Tray, G On/Off Switch, H Bail Handle, I Evaporator (Attached to Motor Base), J Auger, K Motor Base, L Control Panel, M Drip Tray Storage (Left side of Motor Base).

NOTE: Colors, components, and functions may vary by model.

To find great recipes, visit sharkninja.sg | sharkninja.my.

Before First Use

IMPORTANT: Review all warnings at the beginning of this Owner's Guide before proceeding.

  1. Press the on/off switch at the back of the unit. Switch is on when the side with the line is pressed down. The unit will now be operable.
  2. Remove all packaging materials from the unit.
  3. Wash all parts in warm, soapy water.
  4. Thoroughly rinse and air dry all parts.
  5. Wipe control panel, motor base, and evaporator with a soft cloth. Allow to dry completely before using.
  6. Place the unit on countertop for at least 2 hours before operating. This allows the refrigerant to settle in the condenser for optimal and safe use.

NOTE: All attachments are BPA free. Accessories are dishwasher safe but should NOT be cleaned with a heated dry cycle.

Using the Control Panel

POWER: Press to power the unit on and off.

RINSE CYCLE: This cycle agitates, without cooling, to rinse the unit.

PRESETS: 5 unique presets use RapidChill Technology to determine the perfect temperature for the ideal frozen drink.

TEMPERATURE CONTROL SETTING: Each preset will start at a default/optimal temperature for ideal texture. If desired, adjust the temperature for your perfect frozen drink texture.

Troubleshooting Tips

Presets

Each preset will start at a default/optimal temperature for ideal texture. If desired, adjust the temperature for your perfect frozen drink texture.

PRESET DEFAULT/OPTIMAL TEMPERATURE DESIGNED FOR RECIPE EXAMPLES
SLUSH Transforming your everyday beverages Soda, lemonade
FROZEN COCKTAIL Beverages with alcohol content Margarita, rosé
FRAPPÉ Coffee lovers to make frozen treats Store bought frappé
MILKSHAKE Dairy and creamier based beverages Chocolate milk, blended milkshake
FROZEN JUICE Naturally sweetened beverages Orange juice, apple cider

Required Sugar Content

Too little sugar or too much alcohol will prevent proper freezing of a slush output. Follow guidelines below for a perfect slush every time.

All inputs must contain at least 5% sugar.

NOTE: Pre-frozen ingredients taste sweeter. Worried your drink might be too sweet? Don't worry, it won't taste as sweet after you freeze and slush it into a frozen drink.

Sugar Guidelines

Refer to drink/liquid nutrition label to ensure sugar content meets the recommended minimums below:

SERVING SIZE Minimum Total Sugar Amount Nutrition (per 100ml)
330ml 16.5g Energy 235kJ/55kcal
750ml 37.5g Fat 0.5g
1000ml 50g Sodium 25g
Carbohydrates 11g
of which sugars* 5g (5g meets the minimum requirements)
Protein 0.65g
Salt 25mg

Diet and Low Sugar Drinks

Diet and low sugar drinks won't turn into slush when they're the only ingredient as too little sugar will prevent recipes from freezing properly. To turn your favourite diet and low sugar drinks into a Slushi, add the below ingredients to your input:

TOTAL RECIPE SIZE ADDITIONAL INGREDIENTS
700ml 8.5g erythritol, 21g lemon juice & 1½ teaspoon salt
1400ml 17g erythritol, 42g lemon juice & 1½ teaspoon salt
1700ml 20.5g erythritol, 51g lemon juice & 1½ teaspoon salt

What is Erythritol?

Erythritol is a low calorie sweetener that offers a taste similar to sugar without significantly affecting blood sugar levels or contributing to tooth decay. It is widely used as a sugar substitute in various food products and is generally considered safe for consumption. As with all dietary components, it is advisable to consume erythritol in moderation as part of a balanced diet.

Troubleshooting Tips

NOTE: Artificial sweeteners will not aid in meeting total minimum or maximum sugar requirements.

Alcohol Guidelines

The perfect balance for your favourite frozen cocktails at home. When using the FROZEN COCKTAIL preset, all premade inputs (wine, beer, etc.) must be between 2.8% and 16% alcohol.

Hard Alcohol/Spirit Guidelines

To create frozen cocktails, see chart below for the maximum hard alcohol/spirit (vodka, tequila, etc.) content per total recipe size.

Total Recipe Size Maximum Alcohol Amount
710ml 120ml
1065ml 175ml
1420ml 235ml
1890ml 295ml

Chart above is a guide for incorporating hard alcohol/spirits (35% +) ONLY. When using other alcohols such as wine, beer, seltzer, or premade cocktails, refer to the Inspiration Guide.

Tips

Tips & Tricks

Minimum input = 475ml Maximum input = 1890ml

This is NOT a blender.

DO NOT process a solid block of ice or ice cubes.

DO NOT make a smoothie or process hard, loose ingredients.

DO NOT attempt to blend or macerate non-liquid ingredients.

Using the Ninja SLUSHi™ Professional Frozen Drink Maker

IMPORTANT: Review all warnings at the beginning of this Owner's Guide before proceeding.

NOTE:

  1. Ensure all parts are fully cleaned and the motor base is level on a flat, solid surface.
  2. Install the condensation catch under the evaporator by sliding it into the rail grooves.
  3. Install the auger by sliding it over the evaporator and rotating until it fits into place onto the pin.
  4. With the bail handle up, slide the vessel over the installed auger and evaporator.
  5. Lock the vessel in place by pushing the bail handle back to seal the vessel.
  6. Insert the drip tray in front of the motor base until it clicks in place.

NOTE: Make sure the unit has been sitting upright on the countertop for at least 2 hours before first use, so the refrigerant can settle in the condenser for optimal and safe use.

  1. Plug the unit in.
  2. Open the cover on the top of the vessel.
  3. Add liquid(s) and/or blended ingredients through the easy fill port and close the cover. To prevent leaking and spills, ensure the vessel is locked into place before adding liquid(s) to the vessel.
  4. Press the power button (▶️) to turn the unit on.
  5. Choose your desired preset.
  6. The preset will start at the default/optimal temperature for ideal texture. If desired, adjust the temperature for your perfect frozen drink texture.

NOTE:

  1. Place a cup on the drip tray, under the handle.
  2. To dispense, slowly pull the handle. To stop, release the handle back in place.
  3. Enjoy your latest frozen drink creation.
  4. Run the unit for up to 12 hours.

NOTE: DO NOT turn off preset until all frozen drink has been dispensed.

Care & Maintenance

Using the Rinse Cycle

NOTE: Liquids from rinsing will dispense quickly from vessel pour spout. Ensure you use a large cup or bowl to capture this liquid.

This cycle agitates, without cooling, to rinse the unit. After using the Rinse cycle, wash all parts by hand or in a dishwasher to fully clean the unit after each use.

  1. Dispense any remaining frozen drink.
  2. Stop the current preset. Press the RINSE button.
  3. Add hot water up to the vessel's max fill line (1890ml).
  4. Slowly dispense the water from the unit immediately after filling.
  5. Stop Rinse cycle by pressing the RINSE button again.
  6. Press the power button (▶️) to turn the unit off.

NOTE: If needed, repeat until frozen drink is rinsed off the evaporator.

Disassembly & Cleaning

For best results, use the Rinse cycle before disassembling and cleaning all parts.

  1. Unlock the bail handle by pulling forward and remove the vessel by gently pulling it off the unit. Ensure the vessel is tipped downward to prevent remaining liquid from spilling out the back of the vessel. Set aside.
  2. Slide the auger off the evaporator. Set aside.
  3. Wipe down the evaporator with a sanitised or warm, damp cloth.
  4. Gently slide the condensation catch out of the unit, since there may be residual liquid in the condensation catch. Set aside.
  5. Wipe down unit underneath the evaporator with a sanitised or warm, damp cloth.
  6. If needed, remove the drip tray and/or spout shroud.

NOTE: Drip tray cover can be removed for easy cleaning.

  1. Hand wash all parts in hot, soapy water, or use a dishwasher. If needed, repeat until all parts are fully clean.

NOTE: All parts, except the motor base and evaporator, are bottom rack dishwasher safe, and should NOT be cleaned with a heated dry cycle.

  1. Wipe down the motor base with a sanitised or warm, damp cloth.
  2. Allow all parts to dry thoroughly before reassembling and/or storing the unit.

Storing

For cord storage, wrap cord with the hook-and-loop fastener near the back of the motor base. DO NOT wrap the cord around the bottom of the base. Store the unit upright and store all parts assembled. Store the drip tray on the left side of the unit by hanging it in place. When moving the unit, lift from the bottom of the motor base.

DO NOT store ingredients inside the vessel.

Resetting the Motor

This unit features a unique safety system that prevents damage to the motor and drive system should you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled. Should this occur, follow the reset procedure below.

  1. Unplug the unit from the electrical outlet.
  2. Allow the unit to cool for approximately 15 minutes.
  3. Remove all parts and accessories. Ensure no ingredients are jamming the auger.

IMPORTANT: Ensure that maximum capacity is not exceeded. This is the most typical cause of appliance overload. DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie or process hard, loose ingredients. If your unit needs servicing, please email Customer Service at SG customerservice.sg@sharkninja-apac.com | MY customerservice.my@sharkninja-apac.com. So we may better assist you, please register your product online at SG sharkninja.sg | MY sharkninja.my and have the product on hand when you call.

Ordering Replacement Parts

To order additional parts and attachments, visit SG sharkninja.sg | MY sharkninja.my.

Product Registration

Please visit SG sharkninja.sg | MY sharkninja.my to register your new Ninja product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase, and model number along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notification. By registering, you acknowledge you have read and understood the instructions for use and warnings set forth in the accompanying instructions.

Troubleshooting Guide

WARNING: To reduce the risk of shock and unintended operation, turn power off and unplug unit before troubleshooting.

Unit is difficult to remove from counter for storage.

Place your hands underneath both sides of the motor base and gently pull the unit up and toward you.

Can I add frozen fruit or ice?

No. DO NOT add frozen ingredients or ice when using this unit.

Vessel not installed alert:

If the vessel is not installed correctly, the unit will detect it and provide an alert. All preset LEDs will flash.

Low sugar alert:

If the sugar content of the input is too low, the unit will detect it and provide an alert. Temperature Control LEDs will flash one at a time in descending order starting with the top LED, preset LEDS will flash, and the unit will beep every minute for 15 minutes.

High alcohol/high sugar alert:

If the alcohol and sugar content of the input is too high, the unit will detect it and provide an alert. Temperature Control LEDs will flash one at a time in ascending order starting with the bottom LED, preset LEDs will flash, and the unit will beep every minute for 15 minutes.

Motor stall alert:

If the motor stalls while running, the unit will detect it and provide an alert. Every Temperature Control LED will flash, and the unit will beep every minute for 15 minutes.

Unit failure alert:

If the unit fails, the unit will detect it and provide an alert. Every other Temperature Control LED will flash alternately, and the unit will beep every minute for 15 minutes.

Unit sideways alert:

If the unit is on its side during use, the unit will detect it and provide an alert. The top 5 and bottom 5 Temperature Control LEDs will flash alternately, and the unit will beep every minute for 15 minutes.

Two (2) Year Limited Replacement Warranty

The warranty commences on the date of purchase and expires at the end of the 2 year period. In the unlikely event of a defect due to faulty materials or workmanship within the guarantee period we will replace the defective/faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we replace the unit with an equivalent or upgraded model, at our discretion.

For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date and place of purchase.

Replacement items will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase. Please note:

Your warranty is subject to the following conditions:

Customer costs within warranty

Who is covered?

What is not covered?

Technical Specifications

Voltage: 220-240V~, 50Hz
Power: 200 Watts

Contact Information

SharkNinja Singapore Pte. Ltd
United Square Office Tower
101 Thomson Road
#27-01 to 03
Singapore 307591
Email: SG customerservice.sg@sharkninja-apac.com

SharkNinja Malaysia
23-8, Menara Permata Damansara
No. 685 Jalan Damansara 60000
Kuala Lumpur Wilayah Persekutuan, Malaysia
Email: MY customerservice.my@sharkninja-apac.com

Website: sharkninja.sg | sharkninja.my

Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

NINJA SLUSHI is a trademark of SharkNinja Operating LLC.

© 2025 SharkNinja Operating LLC

Model: FS301SM

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