MM700 Standard Pull Down TV Mount

Installation Instructions

Before You Begin

Read this entire manual before you begin.

Do not unpack box contents until verifying the requirements listed on page 4.

⚠️ WARNING! This product contains small parts that can be a choking hazard. Do not let children play with any of these small parts! Keep children away from the work area during installation.
Caution: This product is intended to be installed by professional installation contractors, or persons familiar with the tools and methods required for this installation. If you are not sure about your ability to perform this installation, you must contact a professional. MantelMount is not responsible for damage or injury caused by incorrect installation or improper use.
Caution: Do not let children operate, pull on, or hang from MantelMount. Do not let children push MantelMount upward to the top position - this will cause the mount to slam against the wall due to the upward force of the springs. Only a person tall enough to control the mount all the way to the top should operate MantelMount.
Caution: Do not use this product in any way, or for any purpose, that is not specifically described in these instructions. MantelMount is not responsible for damage or injury caused by incorrect installation or improper use.

IMPORTANT ADJUSTMENTS

MantelMount has four different adjustments that must be made after the installation is complete in order to operate properly:

  • The bottom travel stop is adjusted with two screws so that the TV and mount do not lower all the way into the mantel.
  • The main bolt adjusts the lifting force to accommodate different TV weights. All TVs within the weight range should stay in the UP and DOWN positions when adjusted properly.
  • A slight amount of tilt in the UP position can be added or removed by using one screw inside the lifting mechanism.
  • The side-to-side swivel stops are adjusted with two screws so that the TV does not swivel into the mantel.

U.S. PAT. NO. 8,864,092

If you need help, call 1.800.897.9755 ext.1

For missing/damaged parts or questions during installation, contact our Customer Support team at 1.800.897.9755 ext.1 or support@mantelmount.com. Customer satisfaction is our highest priority!

Watch an installation video or access a PDF of this manual at MantelMount.com/FAQs/Specs and Manuals.

Contains important safety information – please save! MantelMount.com

UL LISTED

Before Installation

1. Verify TV and Mount Space Meet Criteria

Screen Size: 44" to 80" (Diagonally)

Weight Capacity: 25 to 115 LBS. (Including Sound Bar)

VESA Compliant: Width: 200-600mm, Height: 200-600mm

Mantel Depth: 15" MAXIMUM

Wood Studs for Mounting: Studs Maximum 28" apart; Wall Covering Maximum 5/8"

2. Verify MantelMount Will Fit the Wall Space

A. Use the reference diagram and chart to write down the following measurements (in inches):

  • Wall Space Height: (Distance from mantel to ceiling/crown molding.)
  • TV Height: (Include sound bar height if placing below TV.)
  • Mantel Depth: (Distance mantel extends away from the wall.)
  • Required Vertical Space: (Calculation from chart below.)

B. If the Required Vertical Space is less than or equal to the Wall Space Height, then MantelMount will fit the wall space.

If Mantel Depth is: Required Vertical Space is:
Less than 8"TV height + 2"
8" - 10"TV height + 4"
10" - 12"TV height + 6"
12" - 15"TV height + 9"

3. Verify You Have the Required Tools

Tools Needed: Stud Finder, Pencil, Level, Awl, Allen Wrenches, Wrench, Socket Wrench, Phillips Drill Bit, Power Drill, Tape Measurer, Tape Dispenser.

Optional Tools: Paint Brush, 1 1/2" Hole Saw.

4. Verify All Parts Are Included

Diagram shows various screws, bolts, brackets, and other hardware. A parts list is provided below for verification.

ITEM NO. PART NUMBER DESCRIPTION QTY. ITEM NO. PART NUMBER DESCRIPTION QTY.
112189M5 x 1243412160Gas Spring2
212190M5 x 3043513013Wall Bracket1
312191M5 x 4043613064Shaft 164mm2
412193M6 x 1643713062Shaft 102mm1
512194M6 x 3043813059Shaft 89mm1
612195M6 x 4043913018Upper Arm, Welded1
712197M8 x 1544013020Lower Arm1
812198M8 x 2544113024Adjustment Block1
912199M8 x 4544212220Sliding Block1
1012166Washer M6104313033Pivot Spring Mount1
1114126Washer M8 x 2164412257Pivot Spring Shaft1
1212122Spacer134512115Bushing8
1324051Tilting Swivel TV Plate14613066Hex Bolt M8 x 1451
1412176Round Head Screw M8 x 16144714130Hex Bolt M10 x 301
1512178Round Head Screw M6 x 10164814128Washer, M105
1615010SoundBar Wing24912172Cap Screw M8 x 501
1712154Lag Bolt 60mm45013026Swivel Bracket1
1812255Round Head Screw M6 x 4045124049Swivel TV Plate1
1912157Wood Screw 50mm45212186Nut M82
2012283Hex Bolt M8 x 17525314062Center Handle1
2112187Locknut M845412128Electrical Swivel2
2214110Cable Tie Anchor25514060TV Horizontal Brace1
2312183Locknut M6125612184Flat Screw M6 x 164
2412162Tie Wrap45712113Wall Cover2
2512139Velcro Strip HOOK85812253Round Head Screw M6 x 204
2612141Velcro Strip LOOP85914047Side Swivel Extender Plate2
2712130Electrical Box26012240Tilt Knob M62
2812222Handle Rubber, Temp Change26114155Tilt Nut2
2912247Disk Spring Washer26212261Rivet 10 x 52
3014056TV Brace Extender26325000Wall Cover Clip8
3114038TV Vertical Brace26412146Cover with Screws2
3213011Wall Frame165MM700MInstruction Manual1
3324030TV Frame1

MM700 Installation Steps

STEP 1: Attach Braces to TV

In order for the TV to hide the Mount on the wall, the Braces must be at least 3" higher than the bottom of TV (or Soundbar if one is installed). If you are using an RB100 Recess Box then they must be 6" higher to hide the Recess Box.

  1. 1.1 Test-fit Brace components on back of TV. Place TV screen-side down on a flat, blanketed surface. Lay out components to check assembly configuration. If installing a sound bar, refer to STEP 1.8.
  2. 1.2 Determine if TV has a flat or irregular back. An irregular back will require Spacers ({12}) and longer Screws to fill spaces between the Vertical Brace ({31}) and the TV. The Braces must be parallel to television screen.
  3. 1.3 Select Screws and Spacers. If Spacers ({12}) are required, choose one of these Screw combinations shown with maximum Spacer usage.

    Diagram shows various screw and spacer combinations for M5, M6, and M8 connections.

  4. 1.4 Hand-thread screw combination into the TV. Ensure there is adequate thread engagement without hitting the bottom of threaded insert.
    Caution: Do not use screws that are too long for the TV's threaded inserts because it may damage internal components!

    Diagram shows hand-threading screws into TV inserts, with an enlarged view showing proper thread engagement and a gap at the bottom.

  5. 1.5 Attach the Vertical Braces to the back of TV. Install the Vertical Braces ({31}) so that the bottoms of the braces are between 3" to 10" from the bottom of TV, (*or Soundbar if one is installed) centering the braces vertically as much as possible.

    Diagram shows Vertical Braces ({31}) being attached to the back of a TV.

    Note: VERTICAL BRACES MUST ALWAYS BE INSTALLED HIGHER THAN THE BOTTOM OF THE TV.
  6. 1.6 If the lower VESA holes are less than 3" from the bottom of the TV:

    Diagram shows connecting Vertical Braces ({31}) through the upper VESA holes only, and how to attach Brace Extenders ({30}) to the Vertical Braces and then the Lower VESA hole through the Brace Extender.

    If the only option is to attach the Vertical Braces to the Upper VESA holes through a slot: 1) Hand-thread the screw through the slot; 2) slide the Vertical Brace upward until the screw meets the bottom of the slot; and 3) tighten the screw.

    Note: If installing this mount with a MantelMount RB100 Recess Box, the bottom of the Vertical Brace must be 6"-10" from the bottom of TV (or 6" from the bottom of the Soundbar if one is installed).

  7. 1.7 Attach the Horizontal Brace to Brace Extenders. Slide one Brace Extender ({30}) onto the left end of the Horizontal Brace ({55}), then slide the other Brace Extender onto the opposite right end. Align the Brace Extenders with the Vertical Braces (that are already mounted to the back of the TV) while positioning the Horizontal Brace so that it extends an equal amount on either side of the Brace Extenders. Attach Horizontal Brace to Brace Extenders w/Screws ({15}).

    Diagram shows Brace Extenders ({30}) being attached to the Horizontal Brace ({55}) and then aligned with Vertical Braces ({31}).

  8. 1.8 Optional: If installing a sound bar, attach the Sound Bar Wings. Use Screws ({15}) and Nuts ({23}) to attach the Sound Bar Wings ({16}) to the Horizontal Brace ({55}). Position the Wings to fit the mounting holes of the sound bar. Arrange Sound Bar Wings and sound bar to work with the Heat-Sensing Center Handle ({53}).

    Diagram shows Sound Bar Wings ({16}) attached to the Horizontal Brace ({55}).

  9. 1.9 Attach Brace Extenders to the Vertical Braces. Slide the Brace Extenders ({30}) (with the Horizontal Brace {55} now attached to them) onto the Vertical Braces ({31}). Position it so that the Horizontal Brace will be hidden by the TV. Use Screws ({18}) and Nuts ({23}) to attach.

    Diagram shows Brace Extenders ({30}) being attached to the Vertical Braces ({31}).

  10. 1.10 Attach Heat-Sensing Center Handle to the Horizontal Brace. Attach the Center Handle ({53}) with Screws ({15}) to the Horizontal Brace ({55}), ensuring that the Handle is within one inch from the bottom of the TV or sound bar.

    Diagram shows the Center Handle ({53}) attached to the Horizontal Brace ({55}).

    Note: The Heat-Sensing Handle turns red if the temperature above the fireplace exceeds a safe 110° F, indicating the TV needs to be raised or the fireplace turned off.

    Three-Step Pull Down Technique: 1. Stand with arms extended, palms up, elbows straight. 2. Grasp handles, lean back slightly, one foot forward. 3. Step backward, pulling mount away from wall while applying downward pressure on handles.

STEP 2: Determine Wall Placement

  1. 2.1 Measure the distance from the bottom of the Vertical Braces ({31}) (not the Extenders) to the bottom of the TV/sound bar.

    Diagram shows measuring this distance.

  2. 2.2 Determine the minimum vertical position of the Wall Plate. Use the Look-up Table to find the minimum distance between the mantel and the bottom of the lower Wall Plate ({32}). This is found by intersecting the distance from STEP 2.1 and the mantel depth.
    DISTANCE FROM 2.1 MANTEL DEPTH 8" OR LESS 9" 10" 11" 12" 13" 14" 15" 16"
    3"3.504.003.754.755.506.507.759.2511.50
    4"4.505.004.755.756.507.508.7510.3012.50
    5"5.50"6.005.756.757.508.509.7511.3013.50
    6"6.50"7.006.757.758.509.5010.8012.3014.50
    7"7.50"8.007.758.759.5010.5011.8013.3015.50
    8"8.50"9.008.759.7510.5011.5012.5013.8015.30
    9"9.50"10.009.7510.8011.5012.5013.5014.8016.30
    10"10.50"11.0010.7511.8012.5013.5014.5015.8017.50
    11"18.50

    Note: If installing this mount with a MantelMount RB100 Recess Box, the bottom of the Vertical Brace must be 6"-10" from the bottom of TV (or 6" from the bottom of the Soundbar if one is installed).

  3. 2.3 Determine a higher vertical position of the Wall Plate (Optional). Some customers want the TV centered between the mantel and the ceiling or crown molding. Others want enough space below the TV for pictures or a center speaker. The TV's position on the wall is directly related to the placement of the lower Wall Plate. To determine exactly where to place the lower Wall Plate, choose an option below that best describes your scenario and fill in the boxes.

    Note: Distance "E" below must always be at least the minimum distance in STEP 2.2.

    Option 1: I want the TV centered between the mantel and ceiling/crown molding. Calculate: (Wall Space Height (A) - TV Height (B)) / 2 = (D). Then add (C) + (D) = (E) inches above the mantel.

    Option 2: I want the TV a specific distance above the mantel. Calculate: (Distance from STEP 2.1 (C)) + (Desired distance above mantel (D)) = (E) inches above the mantel.

  4. 2.4 Find the center of your mantel and the centers of two studs. Measure and mark the center line of the mantel onto the wall with tape. Use a stud finder to locate two studs, one on each side of the centerline. Locate the center of the stud(s) by poking a sharp awl or finish nail through the drywall to find each stud edge. Mark these center spots on the wall. Lag Bolts must be installed into the CENTER of the studs in STEP 3.1.

    Diagram shows using a stud finder and awl to locate studs.

  5. 2.5 Align the arrows on the Wall Plate ({32}) pointing upward. Center and level the plate above the mantle and position the height using the table in STEP 2.2. Mark the 4 spots for lag bolts directly on center of the studs.

    Diagram shows aligning the Wall Plate and marking hole locations.

  6. 2.6 Pre-drill the 4 holes with an 11/64" drill bit to a depth of 2.5 inches (65mm) including wall covering. Note: Wall covering (drywall) must not exceed 5/8" thickness.

    Diagram shows pre-drilling holes.

  7. 2.7 If necessary, move Wall Plates to clear an outlet. If a Wall Plate installation is impeded by an electrical outlet, try moving the Wall Plates up or down to clear the outlet. Ensure the LOWER Wall Plate is not placed below the Minimum Distance (Step 2.2) or above the Maximum Distance (Step 2.3). Adjust the Vertical Braces ({31}) on the back of the TV by the same number of inches the Wall Plates were moved. The bottom of the Vertical Braces must remain between 3 to 10 inches from the bottom of the TV.

    Diagrams show Wall Plates being moved up or down to clear an outlet.

    Note: If an outlet is directly behind the Lifting Arm, the only solution is to move the Wall Plates up.

STEP 3: Attach Mount to Wall

  1. 3.1 Attach the Wall Plate ({32}) using Lag Bolts ({17}) and Washers ({10}) directly into the centers of the studs.
    Caution: Do Not overtighten Lag Bolts ({17}). Tighten only until the washers are firmly against the wall plate. Damage due to overtightening can cause property damage or injury.

    Diagram shows attaching the Wall Plate to the wall using Lag Bolts.

  2. 3.2 Attach the TV Brace ({33}) to the lifting arm ({35}). Level the TV Brace and tighten the 4 screws ({15}).

    Note: After the TV is mounted, you may need to adjust these screws for final Post-Leveling adjustments (Step 5.4).

    Diagram shows attaching the TV Brace to the Lifting Arm.

  3. 3.3 Insert top tabs of Lifting Mechanism ({35}) into the slots of Wall Plate ({32}) then slide the bottom into position. Align all four holes and install Screws ({14}). Tighten Securely.
    DO NOT damage or scratch the rods of the Gas Springs!

    Diagram shows inserting the Lifting Mechanism into the Wall Plate and securing it.

OPTIONAL STEPS AND FEATURES

The following steps are optional. Please review to determine if they are useful to your installation. If not, skip ahead to Section 4.

3.4 Determine the desired swivel setting.

MantelMount is designed to swivel 35° left and 35° right. For situations where more swivel to one side is desired, MantelMount includes a Side Swivel Kit that will provide 60° of swivel in either the left or right direction, but not both. This is for small TVs and mounting situations without a mantel.

Note: The Auto-Straightening feature does not work with the One-Way Swivel Kit. The TV will need to be manually straightened.

3.5 Installing the Side Swivel Kit.

Remove the Swivel TV Plate from the lifting arm. Save all hardware for re-installation. Install both Side Swivel plates onto the Lift Mechanism. The plates nestle underneath the existing tabs. The Screws ({14}) are installed in the center hole of each Side Swivel Plate ({59}).

Diagram shows the components of the Side Swivel Kit and their installation.

3.6 Install both Side Swivel plates onto the Lift Mechanism.

The plates nestle underneath the existing tabs. The Screws ({14}) are installed in the center hole of each Side Swivel Plate ({59}).

3.7 Re-attach the Swivel TV Plate onto the desired side of the Side Swivel Plates.

Follow the reverse order that each part was removed.

Diagram shows re-attaching the Swivel TV Plate.

OPTIONAL: EC43 Cable Routing Box Kit

If signal cables have already been routed, or if the mounting wall is external or has no hollow area, skip these steps.

These steps are for using optional Routing Boxes ({27}) to run signal cables (not power cables) inside metal conduit through the framed area enclosing the fireplace to a side wall. Any installation must comply with all local building codes.

Note: 2" I.D. metal conduit is not included and must be purchased separately.

⚠️ WARNING! Verify with local building codes the minimum distance the conduit must be located away from fireplace components. Failure to obey codes can result in property damage and loss of life.
⚠️ WARNING! Routing Boxes ({27}) are for signal cables only. Running power cables next to signal cables can cause signal noise. Your local building codes might not allow power cables to be run through conduit. Failure to obey codes can result in property damage and loss of life.

3.8 Trace the Routing Box ({27}) for desired locations onto the wall along the edge of a stud. Cut out openings using a Keyhole Saw.

Diagram shows tracing and cutting openings for the Routing Box.

3.9 Attach one end of conduit to the box and install to stud using Screws ({19}).

Diagram shows attaching the Routing Box to a stud, with notes on using inner or outer tabs depending on location relative to the Wall Frame.

3.10 Feed the conduit through the other opening and cut the other end of conduit to length. Install the second box to the stud using Screws ({19}).

Diagram shows feeding conduit and installing the second box.

3.11 Signal Cables can usually be fed through the conduit by pushing them through from the higher opening to the lower opening.

Diagram shows feeding cables through the conduit.

STEP 4: Attach TV to Mount

Note: These Next Steps Will Require Two People.

  1. 4.1 Firmly pull down the TV Brace until the Lifting Mechanism is in a horizontal position. DO NOT HIT THE MANTEL! The second person must insert the Safety Bolt ({20}) through the Safety Hole in the upper arm and install the Safety Nut ({21}). Slowly release the TV Brace. The Lifting Mechanism should stay at a horizontal position.

    Diagram shows two people pulling down the TV Brace and inserting the Safety Bolt.

  2. WARNING! Do Not put hands into Lifting Mechanism without the Safety Bolt and Safety Nut installed. The power of the Lifting Mechanism can cause bodily injury!
  3. 4.3 Pre-set the lifting force. Turn the main bolt CLOCKWISE (as shown) to pull the Gas Springs DOWN for heavy TVs. Rotate the bolt the other way for less lifting force for lighter TVs. The lightest lifting force is at the top, and the heaviest is down just below the middle of the bolt threads. DO NOT adjust all the way to the bottom (this position is only to remove the Gas Springs).

    Diagram shows adjusting the main bolt for lifting force, with a chart indicating estimated force for different TV weights (25LB to 100LB).

  4. 4.4 Carefully hang the Television onto the TV Brace making sure that all four hooks on the Vertical Braces ({31}) engage the TV Brace. DO NOT allow the Television to drop far enough to cause the Lifting Mechanism ({35}) to hit the mantle. If the Lifting Mechanism appears too close to the mantle, remove the television and go to STEP 5.1 to adjust the Bottom Stop position. Repeat until the Lifting Mechanism is a safe distance from the mantle.

    Diagram shows two people hanging the TV onto the TV Brace.

  5. 4.5 Center the TV on the TV Frame and check it with a level. Carefully slide the TV sideways, if required, until it is balanced and horizontal, up to a MAXIMUM OF 2 INCHES left or right. If the TV needs to be moved sideways and is visually too much off-center, remove the TV and relocate the Wall Plate ({32}) an equal distance but in the opposite direction of the TV to compensate.

    Diagram shows centering the TV and indicates a maximum sideways adjustment of 2 inches.

  6. 4.6 Install 4 Screws ({15}) through the TV Brace ({33}) and into the Vertical Braces ({31}).

    Diagram shows securing the TV Brace to the Vertical Braces.

  7. 4.7 Insert the two Cable Tie Anchors ({22}) into the two holes in the Lower Arm of the Lifting Mechanism. Press firmly until they are flat.

    Diagram shows inserting Cable Tie Anchors.

  8. 4.8 Attach cables using the included Cable Ties ({24}) so they are sideways to the Lower Arm, making a gentle loop. Cables should be long enough to accommodate the extension and swivel of MantelMount. Check all ranges of motion before tightening the Cable Ties.

    Diagram shows cable management using Cable Ties.

  9. 4.9 Attach the electrical and signal cables to the TV. Give each segment of the cables extra length so that they are not stressed or kinked when the mount moves. Ensure that cables do not get pinched within the Lifting Arm when the TV is raised.

    Diagram shows routing cables to the TV.

STEP 5: Make Final Adjustments

  1. 5.1 Adjusting the Bottom Stop Position: Loosen the Locknuts ({23}) and adjust the Bottom Stop screws to the desired stopping position. There is one screw on each side of the Lifting Mechanism. Make sure to balance both sides evenly so the TV is level in the DOWN position. Tighten both locknuts after adjustments.

    Diagram shows adjusting the bottom stop screws.

  2. 5.2 Adjust the Side Swivel Stop positions, if necessary. To keep the TV from bumping the mantel or wall, loosen the Locknuts ({23}) and adjust the Swivel Stop Screws to the desired stopping left and right positions. Tighten both Locknuts after adjustments. If no swivel is desired, it may be necessary to remove the Locknuts and reattach them on the other side of the Swivel Bracket so that the Screws can be threaded out to their maximum length.

    Diagram shows adjusting swivel stop screws.

  3. 5.3 Adjusting for Television weight. With Safety Bolt ({20}) in place, use a socket wrench with an extension to adjust the long bolt inside the Lifting Mechanism ({35}). Turn the bolt clockwise to increase lifting force for heavy TVs, or counter-clockwise for lighter TVs. Adjust until the TV gently stays in the lowered position. The TV should almost stay up against the Safety Bolt, but should be easily lowered to the Bottom Stop.

    Verify proper Lifting Performance: MantelMount is designed to keep the TV securely in the UP position while allowing it to gently rest in the DOWN position. If adjustments are needed, reinsert the Safety Bolt and repeat STEP 5.3. For more information, refer to "Mount Performance" in Troubleshooting Tips.

    Diagram shows adjusting the main bolt for lifting force, with an indicator of force strength in different positions.

  4. 5.4 Make Post-Leveling adjustments, if necessary. Place a level on top of the TV while it's in the UP position. If it's level, installation is complete. If not, slightly loosen all four Leveling Screws ({15}) and rotate the TV until it's level, then tighten all Screws.

    Diagram shows adjusting leveling screws.

  5. 5.5 Adjust the Vertical Tilt Position. Locate the two sliding knobs on each side of the Tilt Mechanism on the Lifting Arm ({35}). Slightly loosen the knobs and position the TV to the desired tilt, then tighten the knobs. The tilt will remain at the same angle while the mount is raised or lowered, unless it is manually changed.

    Diagram shows adjusting tilt knobs.

  6. 5.6 Fine Tuning the Vertical Tilt Position: The large screw inside the Lifting Mechanism can be used to fine-tune the vertical straightness of the TV while in the UP position, but it is only needed if the TV cannot get vertical using the standard tilt adjustment. Backing this screw out a few turns will push the bottom of the TV slightly outward.

    Diagram shows adjusting the fine-tuning screw.

  7. 5.7 (Applies if cable box was installed inside Wall Frame) Measure carefully OR use transfer paint to transfer the box location onto the Wall Cover ({29}).

    Diagram shows measuring or transferring the location for the wall cover hole.

  8. 5.8 Use 1.5 inch Hole Saw drill bit to cut a hole through the Wall Cover ({29}) directly in the center of the marked area. Be careful not to damage the edge around the hole.

    Diagram shows cutting the hole in the Wall Cover.

  9. 5.9 Paint the Wall Covers ({29}) if desired.
  10. 5.10 Attach the eight Wall Cover Clips ({63}) to the wall frame as shown. These will be used to attach the adhesive Velcro strips that hold the wall covers to the wall frame.

    Diagram shows attaching Wall Cover Clips.

  11. 5.11 Install the Wall Covers using the included adhesive Velcro strips. Attach the Hook ({25}) and Loop ({26}) strips together onto the Wall Cover Clips, and then press the Wall Covers into the correct position onto the Wall Plate. This will properly align the velcro onto the Wall Covers.

    Diagram shows attaching Wall Covers with Velcro.

  12. 5.12 With the television in the lowered position, remove the Safety Nut ({21}) and Safety Bolt ({20}) from the Lifting Mechanism ({35}). IMPORTANT: KEEP THIS BOLT AND NUT in a safe place for future use. They are needed to remove the television or change the Gas Springs. Recommendation: Store them inside the Wall Cover ({29}).

    Diagram shows removing the Safety Bolt and Nut.

    Caution: Never release the handle before it is fully upright. MantelMount is strongest in the top position, and allowing it to slam closed can damage televisions. Always control the lifting process.
    Caution: Never allow small children to play around or operate the MantelMount. Property damage or personal injury can occur.

Troubleshooting Tips

Mount Space

  • Issue: The wall covering is made of brick or stone. Solution: Possible with concrete anchors if structurally sound. Professional installation recommended. Contact Customer Support for guidance.
  • Issue: The drywall/stucco wall covering is thicker than 5/8". Solution: Contact Customer Support for guidance.
  • Issue: A single wood stud is centered on my wall. Solution: Mount to the single stud using two Lag Bolts, ensuring the Lifting Arm is positioned directly in front of the stud. Alternatively, use the SSB40 Single Stud Adapter.

Mount Performance

  • Issue: The Lifting Arm won't pull down in order to insert the Safety Bolt. Solution: Requires force when no TV is attached. Ensure TV Brace is attached to Lifting Arm. Use the Three-Step Pull-Down Technique. If still difficult, slightly adjust Lifting Force counter-clockwise (Step 5.1).
  • Issue: TV is difficult to pull down. Solution: Use the MantelMount Three-Step Pull-Down Technique. If still difficult, slightly adjust Lifting Force counter-clockwise (Step 5.1).
  • Issue: TV is difficult to lift up. Solution: If easy to pull down, slightly tighten Lifting Force clockwise (Step 5.1). If balance is difficult, prioritize ease of pulling down and adjust Bottom Stops (Step 5.3) to limit downward travel.
  • Issue: The mount won't remain stationary anywhere along the route of travel. Solution: Adjust Lifting Force (Step 5.1). Combination of TV size/weight, installation height, and mantel depth affects positioning. If TV can be pulled down/lifted but needs to drop lower, remove Bottom Stop Screws (Step 5.3) with caution.
  • Issue: TV is not lowering the full vertical travel listed in the specifications. Solution: Adjust Lifting Force (Step 5.1). If TV can be pulled down/lifted but needs to drop lower, remove Bottom Stop Screws (Step 5.3) with caution.
  • Issue: TV is tilting forward when in the UP position. Solution: Lifting Force is likely not set tight enough in the UP position. Slightly turn the Tension Bolt clockwise (Step 5.1). Be careful not to set it too tightly, or the TV may not fully lower.

TV Leveling

  • Issue: TV is not level in the UP and/or DOWN positions. Possible Cause: Mantel, ceiling, or floor may not be level; Vertical Braces aren't evenly attached; Wall Plates aren't level; Bottom Stops aren't evenly set; TV is heavier on one side; Post-Leveling Adjustments haven't been made. Solution: Compare TV level with mantel/floor. Ensure Vertical Braces are parallel. Check Wall Plates for level. Adjust Bottom Stops evenly. Attach counterweight if TV is heavier on one side. Refer to Step 5.6 for Post-Leveling adjustments.
  • Issue: TV is level in the UP position, but unleveled in the DOWN position. Solution: Follow instructions in Step 5.3. If Bottom Stops don't solve it, try counterweight or contact Customer Support.
  • Issue: TV is level in the DOWN position, but unleveled in the UP position. Solution: Refer to Step 5.6 and make adjustments.

Contact Information

For missing/damaged parts or questions during installation, please contact MantelMount Customer Support:

Phone: 1.800.897.9755 ext.1

Email: support@mantelmount.com

Website: MantelMount.com

Mailing Address: 2647 Gateway Road Ste. 105-435 Carlsbad, CA 92009

Customer satisfaction is our highest priority!

U.S. PAT. NO. 8,864,092

© 2021 MANEHU PRODUCT ALLIANCE, LLC

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Comprehensive guide for installing the MantelMount MM860 motorized drop-down and swivel TV mount. Includes safety instructions, parts list, critical requirements, step-by-step installation, remote pairing, and connectivity options.
Preview MantelMount MM750 Installation Instructions and Safety Guide
Comprehensive installation manual for the MantelMount MM750 pull-down TV mount, detailing safety instructions, critical requirements, step-by-step assembly, installation options, and adjustments for optimal performance. Includes parts list and product specifications.
Preview MantelMount RB100 Recess Box Kit Installation Instructions Addendum
Detailed addendum for installing the MantelMount RB100 Recess Box Kit, providing updated steps for specific MantelMount models (MM340, MM540, MM700, MM710, MM720) and crucial installation guidance.