REFLEX ACTIVE
Series 02 Instructions
Thank you for choosing Reflex Active! Please read these instructions carefully; we'll have you up and running in no time. There's lots of advice on our website to help you get the very best from your watch, including video guides. Head to our SUPPORT section.
www.reflex-active.com/pages/support
If there's anything else you need, then get in touch, we're here to help!
DOWNLOADING THE REFLEX ACTIVE APP
To download our app, search for the REFLEX ACTIVE app. or scan the appropriate QR code for installation. Use your smartphone camera or QR code reader app.
[QR code for app download]
COMPATIBILITY
The REFLEX ACTIVE app will work on the following smartphones:
- Android (version 4.4 and above)
- Apple IOS (version 8.0 and above)
Please ensure the app is the latest version and has Bluetooth 5.0.
CONNECTING BAND TO MOBILE PHONE
- Enable Bluetooth on your smartphone.
- Open the Reflex Active App. on your smartphone.
- Review and accept the privacy policy.
- Set your profile following the steps presented.
- Set your goals following the steps presented.
- To connect your watch, tap the green icon & select your watch from the list.
- Tap OK to allow notifications to appear on your smartwatch.
Visit our SUPPORT section to view our video guide.
DISCONNECTING YOUR SMART WATCH & PHONE
- Open the REFLEX ACTIVE App. on your smartphone.
- Tap disconnect device in Settings.
- Forget your device on your smartphone's Bluetooth settings.
OPERATION INTRODUCTION
- You can use the wrist gesture or press the touch button to illuminate the screen.
- Press the touch button to switch between main menu interfaces.
- Long press the touch button to confirm actions.
- To switch off the watch, press the touch button repeatedly until the "more" icon shows on the display, then long press to enter "Power off". Long press the touch button again to confirm.
You can set the gesture control style on the REFLEX ACTIVE App. within advanced settings. Twisting your wrist will illuminate the screen.
GETTING TO KNOW THE SCREENS
TIME SCREEN: There are 6 different time screens to select from. Press & hold the touch button to select the one you prefer.
MESSAGES: Press the touch button to switch to the message interface. Press the touch button to enter the message view. The smartwatch will alert you to incoming calls, SMS, WeChat, and WhatsApp message notifications.
ABOUT: Long press the touch button. You can check your band's Bluetooth address, device name, and system version.
KEEP ACTIVE: From advanced settings within the App., you can set reminders to ensure you stay active throughout the day.
ALARMS & ALERTS: From the reminder section at the bottom of the home screen of the App., you can add additional reminders such as wake-up alarms, medication alerts, etc.
SLEEP: From settings & goals, you can set a sleep target. Access your sleep data via "today" at the bottom of the home screen of the App.
WEATHER: After connecting with the REFLEX ACTIVE app, you can select a city in advanced settings of the app. The weather of this city will be displayed on your smartwatch.
FIND YOUR PHONE OR SMARTWATCH: Once the smartwatch is connected to the App., the find phone feature will be available. Access via the sub-menu and then "more". Long press the touch button and your phone will sound a locator alarm. To find your tracker from your phone, select "find device" from the settings menu.
DRINK ALERTS: From advanced settings within the App., you can set reminders to ensure you stay hydrated throughout the day.
CAMERA CONTROL: Once connected to the App., access the photo feature via settings. By selecting 'take photo', you can take a photo on your phone by pressing the touch button on your band. It will automatically save to your phone on Android devices, or offer the option to save/retake on iOS devices.
STEP COUNTER: The band will automatically record your daily activity. Press the touch button to switch between steps [steps], calories [calories], and distance [distance].
SPORTS: Long press the touch screen button to enter more exercise functions. There are four sports options:
- [walk] Walk
- [running] Running
- [cycling] Cycling
- [climbing] Climbing
POWER OFF: Long press the touch button to turn off your band. [power off]
RESET: Long press the touch key; your watch will be reset and restart. [reset]
Please note: Your REFLEX ACTIVE tracker will reset every day at midnight. Data is stored on the tracker for 7 days. For best results, ensuring activities and a full history are recorded, we recommend you sync your tracker to the App. daily.
SPECIFICATIONS
RAM/ROM | 32k/512k |
LCD Screen Size | 0.96" One touch |
Bluetooth | BT5.0 |
Call Reminder | Yes |
Notification | Yes |
Multi-Sport | Hiking, Walking, Running & Cycling |
Battery | Built-in rechargeable lithium battery |
Battery Capacity | 90mAh |
Bluetooth Connected | Up to 4 days |
Standby Time | Up to 10 days |
Charge Time | 2 hours |
Water Resistant | No |
Heart Rate | No |
Operating Frequency | 2402-2480 Mhz |
BAND ADJUSTMENT
Your REFLEX ACTIVE bracelet or mesh band can be easily adjusted. Please follow these instructions to achieve the perfect fit.
BRACELET: Watches with removable links allow for quick & easy shortening of bracelets. Lift the tab at the end of the centre section on both clasps and remove a link. Only applicable to watches with bracelet bands.
MESH BRACELET: Unlock the clamp by using the appropriate tool. Move the entire clasp to adjust length by sliding along the bracelet. Adjust the length while wearing the watch to make sure you get a good fit. Make sure the clasp locates into a molded indent on the back of the bracelet. Lock the clamp plate in position by pressing it into place using your thumb. DO NOT use the retaining bar to gain leverage as this will cause damage preventing the clasp to lock.
[Diagram description: A mesh bracelet clasp showing the clamp plate, retaining bar, and clasp.]
HOW TO CARE FOR YOUR SMART WATCH
Do not wear your smartwatch whilst applying sprays or creams. Do not allow contact with any corrosive agent e.g. paint, solvents, or adhesives, as this may affect the finish of the smartwatch. Your smartwatch is not suitable for swimming or showers. Do not immerse in water. Do not try to replace or disassemble the battery.
STRAP CARE
Environmental conditions can affect the durability of your strap. Please treat it with care and limit exposure to direct heat or sunlight. Keep your watch dry and away from wet surfaces. Do not use chemical cleaners on your strap and avoid contact with cosmetic products, such as fake tan or perfumes. Light soiling can be cleaned using a weak soapy water solution on a barely damp soft cloth. Please be aware light-coloured straps, i.e., whites, creams, and pastel colours, are prone to attract colour transfer from other surface materials and cosmetic substances. Please take care whilst wearing these products as discolouration of straps is not covered within the guarantee.
SILICONE STRAP CARE
To keep your silicone strap looking good, clean it regularly with mild soap and water to remove any dirt, oils, lotions, etc., ensuring the case of your smartwatch does not get wet. When you are not wearing your smartwatch, we recommend you store it in the gift box received with purchase.
STEP COUNTER
Smartwatches use multi-axis inertial sensors called accelerometers. These detect wrist movement in order to measure steps. However, some wrist actions whilst standing or sitting can mimic the arm movement of a step and can therefore falsely record steps. The step count recorded each day should be used as a guide only.
GUARANTEE
Quality and style are at the heart of what we do. REFLEX ACTIVE certifies this smartwatch is produced using premium materials and is fully tested before leaving our manufacturing centre.
Your timepiece is guaranteed against any defective parts and construction for 2 years from the date of purchase. Your guarantee is only valid if you present your original receipt when returning the item. This guarantee provides you with rights in addition to your consumer statutory rights and therefore does not limit your statutory rights. Please note this guarantee does not cover lenses, bands, straps, or bracelets, water penetration, or batteries. Additionally, breakages caused by accident or maltreatment are not covered.
All products should be returned to: PH Services, Precision House, Unit 4, Starley Way, Solihull, B37 7GN.
Please contact us before sending in your product and we'll guide you through the process.
CONTACT US
If you require any further assistance using your REFLEX ACTIVE smartwatch or our REFLEX ACTIVE App, we are here to help!
You can also contact the REFLEX ACTIVE customer service team Monday to Friday, 9 AM to 4 PM on:
? +44 (0)121 524 1400 ✔️ ✉️ support@reflex-active.com
There is also lots of information on our website reflex-active.com that you may find helpful.
PRIVACY POLICY
Please check www.reflex-active.com/pages/privacy-policy to view our privacy policy. Please remember to check for updates periodically.
IMPORTANT SAFETY INFORMATION
BEFORE USING THE PRODUCT, PLEASE FAMILIARISE YOURSELF WITH ALL OF THE SAFETY INFORMATION AND INSTRUCTIONS FOR USE!
BATTERY WARNINGS
Do not attempt to replace the battery, open the device enclosure, or disassemble your REFLEX ACTIVE product. Doing so can result in a safety hazard. The integrated rechargeable battery cannot be removed or replaced. Substances within the REFLEX ACTIVE smartwatch battery may harm the environment or cause injury if handled or disposed of improperly. In the unlikely event of contact with battery acid, thoroughly flush the affected area with plenty of clean water and seek IMMEDIATE medical attention. When the battery is fully charged, disconnect from the charger. DO NOT exceed the 2-hour charge time.
DEVICE WARNINGS
This is a Class A product. In a domestic environment, this product may cause radio interference. In such cases, the user may be required to take adequate measures. Ensure your smartwatch correctly engages with the charging contacts. Before each use, please check the product for damage; do not use if the product is damaged. This is not a toy; children should not play with this product. Never attempt to open your smartwatch; this may result in danger. Protect the product from strong impacts, vibrations, direct sunlight, and dirt. Do not place heavy objects on the product. Do not exert pressure on the product. Avoid strong magnetic fields, e.g., loudspeakers. Salt and thermal water can lead to the corrosion of metal parts. Remove the product before using saunas, as the temperature difference can cause condensation. Do not operate the product near heat sources, e.g., radiators or other devices emitting heat. Do not cover the product during operation or charging. Never use the product on aeroplanes, in hospitals, service rooms, or near medical electronic systems. The wireless signals transmitted could impact the functionality of sensitive electronics. Do not use your REFLEX ACTIVE product if the display is cracked. Do not expose your REFLEX ACTIVE product to extremely high or low temperatures. Do not use abrasive cleaners to clean your REFLEX ACTIVE product. Remove your REFLEX ACTIVE product immediately if it feels warm or hot. Do not attempt to wear or operate your REFLEX ACTIVE product whilst charging. Do not charge your REFLEX ACTIVE product if wet. Do not check notifications or other applications on the product's display while driving or in other situations where distractions could be hazardous. Always be aware of your surroundings when using REFLEX ACTIVE products and services. Ensure your smartwatch is removed at regular intervals for gentle cleaning.
HEALTH WARNINGS
REFLEX ACTIVE smartwatches contain components that emit electromagnetic fields, and some models contain a magnetic charging dock; please be aware that these models contain magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and implanted defibrillators. Please consult your doctor and medical device manufacturer if you use any medical device before using a REFLEX ACTIVE smartwatch. The REFLEX ACTIVE heart rate monitor is designed for recreational use only; it is not intended for any medical use such as diagnosing or monitoring any medical conditions. The REFLEX ACTIVE heart rate monitor periodically emits flashing lights; please consult your doctor before use if you have epilepsy or similar conditions. The REFLEX ACTIVE heart rate monitor usually provides an accurate estimate of your heart rate, but the reading can be affected by factors such as the fit of the smartwatch, the physical characteristics of the wearer, and the intensity of the activity. Your REFLEX ACTIVE smartwatch will help calculate distances covered and calories burned during training. Please consult a doctor before starting new exercise regimes. REFLEX ACTIVE smartwatches contain sensors to track your movement to closely estimate your activity, sleep, calories used, etc. These close estimations are not always fully accurate. Some wearers may suffer skin irritation if the smartwatch is worn for prolonged periods, especially if you suffer from sensitive skin or have allergies. If you notice any irritation, you should remove your smartwatch. To help prevent any irritation, please ensure the smartwatch is removed regularly for cleaning & do not over-tighten on your wrist. We recommend you remove your smartwatch each day for gentle cleaning.
In the case of material damage or personal injury caused by incorrect handling or non-compliance with the safety instructions, no liability can be accepted by REFLEX ACTIVE. If you have any questions or concerns, please contact us; you'll find our contact details on this leaflet.
DECLARATION OF CONFORMITY
The original UK and EU declaration of conformity may be found at: https://www.reflex-active.com/pages/declaration-of-conformity-certification.
Manufactured by: Peers Hardy UK Ltd, Precision House, Starley Way, Birmingham Business Park, Bickenhill Lane, Solihull, B37 7GN, UK.
EU Address: Peers Hardy UK LTD, C/O Global E-commerce Experts, Rijnlanderweg 766, Unit H, 2132 NM, Hoofddorp, Netherlands.
DISPOSAL OF GOODS
[Crossed-out wheelie bin symbol] is to remind you that waste electrical products, batteries, and accumulators should not be disposed of in household waste. If you are unable to reuse or recycle your article, it should be disposed of at a civic amenity site or a local authority recycling facility.
- Do not dispose of your REFLEX ACTIVE product within household waste.
- Disposal of your REFLEX ACTIVE packaging and product should be done in accordance with local regulations.
- Batteries are not to be disposed of in municipal waste & require separate collection.
CE RAIM2112
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