BISSELL Pet Hair Eraser® Slim Corded Vacuum Cleaner

Series 2897

Product Overview

The BISSELL Pet Hair Eraser® Slim Corded vacuum cleaner is designed for efficient pet hair cleanup. It can be used as a stick vacuum, a hand vacuum, or for extended reach with the hand vacuum and extension wand.

Key Components:

Important Safety Instructions

WARNING: Always read and follow all safety instructions before using the vacuum cleaner. Failure to do so may result in fire, electric shock, or injury.

Polarized Plug: This appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

SAVE THESE INSTRUCTIONS. THIS MODEL IS FOR HOUSEHOLD USE ONLY.

What's in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the underside of the insert inside the carton.

Included Accessories:

Assembly

For assembly videos, visit support.BISSELL.com.

  1. Connect the Extension Wand to the Motorized Floor Cleaning Foot. You'll hear a "click" when they're connected.
  2. Connect the Hand Vacuum to the Extension Wand. You'll hear a "click" when they're connected.
  3. Wrap cord on the side of the product where the cord clips are located.

Installing the Wall Mount & Tool Storage Station

For more tips and video instructions, visit support.BISSELL.com.

  1. Insert tool holder on the side of the wall mount.
  2. Screw the wall mount into a wall. Ensure the mount is high enough up off the ground for the vacuum to hang comfortably. Screwing into a wall stud will provide best support.
  3. Hang the vacuum on the center storage piece and insert tools on the tool holder provided.

Using the Vacuum

For more guidance, visit support.BISSELL.com for tips and 24-7 support while cleaning.

The Pet Hair Eraser® Slim Corded can be used as a stick vacuum, hand vacuum, or for extended reach with the Hand Vacuum and Extension Wand.

To Start Cleaning: Slide the Power Switch down.

To Turn OFF: Slide the Power Switch back up.

Cleaning Modes:

Attaching Tools for Hand Vac Use

For tips on above floor cleaning tools, visit support.BISSELL.com.

Clean stairs or furniture easily with the tools provided. Pair your desired tool with the Hand Vacuum or Extension Wand. Note: Ensure the vacuum is OFF when connecting tools.

  1. To use as a Hand Vacuum, press the release button to disconnect it from the Extension Wand.
  2. Attach your chosen tool.
  3. Use the tool to clean furniture, stairs, or other surfaces in your home.

Emptying the Dirt Tank

For additional how-to videos, visit support.BISSELL.com.

  1. Turn OFF your machine. Remove the Dirt Tank from the Hand Vacuum by pressing the Tank Release Button on the front of the tank.
  2. Grab the middle grip from the filter and pull up. This will activate a wiping feature to remove debris from the mesh filter screen. Twisting the grip will remove the filter only.
  3. Fully remove the separator from the tank and tap the mesh screen on the side of the trash bin.
  4. Dump dirt from the tank into the trash bin.
  5. Slide the separator back into the tank, ensuring the notch is seated into the tank correctly.
  6. Put the whole tank into the Hand Vacuum by guiding the notched out area on the bottom of the tank onto the hook on the Hand Vacuum. Push into place.

WARNING: Before using your vacuum, make sure that the Dirt Tank is in locked position and that the filter is in place. DO NOT operate your vacuum without the filter.

Cleaning & Replacing the Filter

For tips on maintaining and replacing your vacuum filter, visit support.BISSELL.com.

  1. For best cleaning performance, always clean your filter after each use. Turn machine OFF. Remove Dirt Tank by pressing the Tank Release Button and sliding the tank out.
  2. Twist top to remove filter frame from the separator. Remove the filter from the filter frame housing. Tap the filter against the side of a trash bin to remove dust and debris.
  3. Rinse under warm water and squeeze to remove dirt. Lay out for 24 hours until completely dry. Replace filter into the frame with the tag side touching the frame.

Maintaining the Pet TurboEraser® Tool

For additional accessories and replacement tools, visit support.BISSELL.com.

  1. Twist gray collar counter-clockwise, until slot appears, then separate faceplate.
  2. Remove Brush Roll, Belt, and Paddle Wheel. Inspect for damages and replace if necessary.
  3. To reassemble, align two clips on each end of Paddle Wheel with Belt on and pop back into place. Place Brush Roll with Belt back in. Faceplate will not close properly if all parts are not aligned correctly.
  4. To put faceplate back on, align the tabs in the top of the cover and place it down to "click" into place.

Maintaining the Brush Roll

For tips on maintaining and replacing your vacuum, visit support.BISSELL.com.

  1. Turn the machine OFF and press the Foot Release Button to disconnect the Motorized Cleaning Foot.
  2. Twist the bottom screws with a coin to remove bottom cover.
  3. Remove the Brush Roll cover and clear any debris from Brush Roll.
  4. Reattach Brush Roll by inserting into the belt and pressing in to place.
  5. Attach and secure bottom cover.

Troubleshooting

If you don't see the issue you're experiencing below, visit support.BISSELL.com.

Problem Possible Cause Remedies
Vacuum won't pick up dirt Filter is dirty. Remove and rinse the filters. Allow enough time to dry properly before reinserting.
There is a clog in the vacuum. Remove the foot and Extension Wand from the Hand Vacuum. Check for debris buildup or clogs in each of these sections. Clear any debris or clogs before reassembling.
Dirt escaping from the vacuum Dirt Tank is not seated correctly. Remove the tank and reseat properly.
Dirt Tank is full. Empty the tank.
Filter is missing or dirty. Check to see if the filter is in place. Clean if necessary.
There is a clog in the vacuum. Remove the foot and Extension Wand from the Hand Vacuum. Check for debris buildup or clogs in each of these sections. Clear any debris or clogs before reassembling.
Brush Roll doesn't rotate Wrong power mode is being used. Make sure switch is pushed all the way to Carpet Cleaning Mode.
Brush Roll has lodged debris or other entanglements, keeping the brush from rotating. Unplug to reset brush motor, checking for and removing debris before turning ON. If problem persists, disconnect foot, remove bottom cover and clear debris & suction path.

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting. Other maintenance or service not included in the manual should be performed by an authorized service representative.

BISSELL Pet Foundation®

BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We're proud to design products that help make pet messes, odors and pet homelessness disappear.

Visit BISSELLsavespets.com to learn more.

Additional Resources

Join us online for a complete guide to your new product, including troubleshooting, product registration, parts, and more.

Go to support.BISSELL.com.

Models: Pet Hair Eraser Slim Corded, Series 2897

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