BISSELL POWERCLEAN® REWIND PET UPRIGHT VACUUM 2494 SERIES

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.

Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

⚠️ WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Do not use for any purpose other than described in this user guide. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn OFF all controls before plugging or unplugging vacuum cleaner.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use without filters in place.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Use only on dry, indoor surfaces.
• Keep appliance on a level surface.
• Do not carry the vacuum cleaner while it is running.
• Unplug before connecting or disconnecting the Pet TurboEraser® Tool.
• Before using your vacuum, make sure the dirt tank is in locked position and that all filters, both pre- and post-filters, are in place. DO NOT operate your vacuum without these filters.
• Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
• Do not plug in your vacuum UNTIL you are familiar with all instructions and operating procedures.
• To reduce the risk of electrical shock, turn power OFF and disconnect polarized plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.

SAVE THESE INSTRUCTIONS

This model is for household use only.

THIS APPLIANCE HAS A POLARIZED PLUG

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

Diagram description: Illustration of a polarized electrical plug, showing the wider neutral slot and the narrower hot slot.

Thanks for buying a BISSELL® upright vacuum

We love to clean and we're excited to share one of our innovative products with you. We want your BISSELL PowerClean® to work like new for the years to come, so this guide has tips on how to use, maintain and, if there's a problem, troubleshoot.

Your PowerClean needs a little assembly before getting to work, so flip to the "Assembly” section and let's get started!

What's in the Box?

The following accessories are typically included:

• Vacuum Base: The main unit of the vacuum cleaner.
• Handle: The upper part of the vacuum for steering.
• Stretch Hose: A flexible hose for extended reach.
• 2 Screws: Used for attaching the handle, usually taped to the handle.
• Extension Wand Base: Connects the extension wand to the vacuum.
• Extension Wand: A rigid tube to extend reach.
• Crevice Tool: A narrow tool for cleaning tight spaces, stored inside the Extension Wand.
• TurboEraser® Tool: A specialized tool for pet hair and tough messes.
• Dusting Brush: A brush attachment for dusting surfaces.

NOTE: Standard accessories may vary by model. Please refer to the “Carton Contents” list on the carton top flap for your specific purchase.

Product View

⚠️ WARNING

Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

Diagram description: A labeled diagram showing the parts of the BISSELL PowerClean Rewind Pet upright vacuum cleaner. Key components include:

• Handle: The upper grip for maneuvering.
• Pet TurboEraser® Tool: A specialized cleaning attachment.
• Tank Release Button: Used to detach the dirt tank.
• Carry Handle: For lifting and transporting the vacuum.
• Pre-Motor Filter: Located inside the dirt tank lid (not shown in this view).
• Dirt Tank: Collects debris.
• Height Adjustment: Knob or lever to adjust the vacuum head height for different carpet types.
• Stretch Hose: Flexible hose connecting to the wand or tools.
• Suction Indicator: May show when suction is reduced due to a clog or full tank.
• Dusting Brush Tool: Attachment for dusting surfaces.
• Extension Wand: Tube to extend reach.
• Post-Motor Filter: Located in the exhaust area, cleans air before it's released.
• Recline Pedal: Allows the vacuum to tilt back for use.
• Edge Bristles: Along the cleaning head for edge cleaning.
• Power Pedal: Turns the vacuum ON/OFF.
• Cord Rewind: Button or mechanism to retract the power cord.

NOTE: The Crevice Tool is stored inside the extension wand.

Assembly

A Phillips-head screwdriver is required for Assembly in Step 1.

1. Step 1

   Place the upper handle onto the base and push it down firmly. Attach the handle using the 2 screws provided, which are typically taped to the handle in a plastic bag.

   Diagram description: Shows the upper handle being pushed down onto the vacuum base, with screws being inserted.

2. Step 2

   Insert the extension wand base into its designated slot and turn it to the right to lock it in place.

   Diagram description: Shows the extension wand base being inserted and twisted to secure.

3. Step 3

   Insert the hose end into the back of the vacuum cleaner and twist it to the right to lock it in place.

   Diagram description: Illustrates the hose end being connected to the rear of the vacuum unit.

4. Step 4

   Wrap the hose up and around the hose wrap located on the handle. Then, slide the end of the hose into the vacuum base.

   Diagram description: Shows the hose being wrapped around the handle and then connected to the main body.

5. Step 5

   Now, attach your accessory tools to the vacuum. The available tools include the Dusting Brush, TurboEraser® Tool, and the Extension Wand (which stores the Crevice Tool inside).

   Diagram description: Shows the Dusting Brush, TurboEraser Tool, and Extension Wand being attached to the vacuum.

NOTE: The PowerFoot will not suction properly unless the hose is firmly attached.

Power ON & Settings

⚠️ WARNING

To reduce the risk of injury from moving parts while the vacuum is turned ON, always move the vacuum via the rolling wheels by using the upper handle at the back of the vacuum. Do not carry the vacuum while it is running. Always place vacuum on floor with handle in upright position when using tools.

1. Step 1

   Press the red power button with your foot to turn the vacuum ON. Press it again to turn your vacuum OFF.

   Diagram description: Shows a foot pressing the power button on the vacuum.

2. Step 2

   Press the recline pedal and pull the handle back towards you to tilt the vacuum for use.

   Diagram description: Shows a foot pressing the recline pedal and the handle being pulled back.

3. Step 3

   Turn the dial located on the foot of the vacuum to select the desired cleaning setting. If the dial is difficult to turn, tilt the vacuum back slightly to take the weight off the foot while turning.

   • Lowest setting: For low pile carpet or bare floors. To pick up debris, it may be necessary to move up one setting.
   • Medium setting: For medium pile carpet.
   • Highest setting: For high pile and most shag carpet.

   TIP: For optimal carpet cleaning performance, adjust to the lowest practical setting. If your vacuum is difficult to push, adjust to the next higher setting.

   Diagram description: Shows a dial with settings labeled 'Lowest', 'Medium', and 'Highest', with corresponding carpet pile types.

Automatic Cord Rewind

1. Step 1

   To plug your vacuum in, gently pull the cord out of the automatic cord rewind. Stop pulling when you reach the yellow mark on the cord. Do not pull past the red mark. Once you have the desired amount of cord, plug it into the outlet.

   Diagram description: Shows the power cord being pulled out, with yellow and red marks indicated.

2. Step 2

   When you finish using your vacuum, unplug it from the outlet. Hold onto the plug and press the automatic cord rewind button until the cord is fully retracted. If the cord doesn't fully retract on the first try, pull a little bit of cord out and press the rewind button again.

   Diagram description: Shows the plug being held while the rewind button is pressed.

NOTE: Rotating floor brush continues to rotate while tools are in use. Never place fingers under the vacuum when it is running. Never place PowerFoot on furniture or uneven surfaces. Do not place vacuum close enough to objects to pull into rotating brush.

NOTE: Certain carpets and low humidity conditions may generate small static discharges. Static discharges are entirely harmless and are not associated in any way with the main power supply.

Emptying the Dirt Tank

⚠️ WARNING

To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

1. Step 1

   Empty the dirt tank once it is full.

   Diagram description: Shows a full dirt tank.

2. Step 2

   Press the tank release button and pull out to remove the dirt tank.

   Diagram description: Shows the tank release button being pressed and the dirt tank being pulled out.

3. Step 3

   Hold the dirt tank over a trash container. Press the bottom release button to empty the contents. Once empty, close the lid.

   Diagram description: Shows the dirt tank being held over a trash can with the bottom release button pressed.

4. Step 4

   Twist the cyclone component to the left and pull it down to remove it from the tank.

   Diagram description: Shows the cyclone being twisted and pulled down.

5. Step 5

   Clean the cyclone with warm water and mild detergent. Let the cyclone completely dry before replacing it. To replace, fit it into place and twist to the right.

   Diagram description: Shows the cyclone being cleaned and then reinserted.

6. Step 6

   After emptying, place the tank back onto the vacuum and press firmly until you hear a "click" [?].

   Diagram description: Shows the dirt tank being reattached to the vacuum until it clicks into place.

NOTE: The dirt tank may be washed in warm water with a mild detergent. Make sure it is completely dry before replacing.

Cleaning the Pre-Motor Filter

⚠️ WARNING

• To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.
• Do not operate vacuum with damp or wet filters or without all filters in place.

1. Step 1

   Press the tank release button and pull out to remove the dirt tank.

   Diagram description: Shows the dirt tank being removed.

2. Step 2

   Remove the carbon and foam filter from the lid. Hand wash in warm water and rinse well; mild detergent may be used if desired.

   Diagram description: Shows the pre-motor filters being removed from the tank lid and washed.

3. Step 3

   Allow the filter to air dry completely before placing it back into the tank lid. The carbon filter should be placed on top of the foam filter.

   Diagram description: Shows the filters drying and then being placed back into the lid.

4. Step 4

   Return the tank back onto the vacuum and press firmly until you hear a "click" [?].

   Diagram description: Shows the tank being reattached until it clicks.

NOTE: Replace this filter every 3 to 6 months. Search BISSELL.com for Style 1214.

Maintaining the Post-Motor Filter

1. Step 1

   Recline the vacuum and lay it back for easier filter access.

   Diagram description: Shows the vacuum reclined for access.

2. Step 2

   Remove the filter door on the front of the vacuum, above the foot height adjustment knob, by pushing down the latch and pulling the door out.

   Diagram description: Shows the filter door latch being pressed and the door removed.

3. Step 3

   Remove the filter by grasping its sides and pulling it out from the vacuum. Clean or replace the filter as necessary.

   Diagram description: Shows the post-motor filter being removed.

4. Step 4

   Replace the filter in the machine and replace the filter door by lining up its sides and sliding it into place until you hear a "click" [?].

   Diagram description: Shows the new filter being inserted and the door being reattached.

NOTE: Replace this filter every 3 to 6 months. Search BISSELL.com for Style 1526.

NOTE: The pleated post-motor filter may NOT be washed with water or detergent. If dust and/or debris accumulates on the filter, gently tap the filter on the side of a garbage container.

Maintaining the TurboEraser® Tool

1. Step 1

   Twist the gray collar counter-clockwise until a slot appears, then separate the faceplate.

   Diagram description: Shows the collar being twisted and the faceplate separated.

2. Step 2

   Remove the brush roll, belt, and paddle wheel. Inspect for damages and replace if necessary.

   Diagram description: Shows the internal components of the tool being removed.

3. Step 3

   To reassemble, align the two clips on each end of the paddle wheel with the belt on, and pop it back into place. Place the brush roll with the belt back in. The faceplate will not close properly if all parts are not aligned correctly.

   Diagram description: Shows the components being reassembled correctly.

Replacing the Brush & Belt

⚠️ WARNING

To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

1. Step 1

   Unplug the vacuum, turn it over, and unscrew the six (6) Phillips-head screws to remove the bottom cover. Lift the brush straight out.

   Diagram description: Shows the vacuum upside down, screws being removed, and the brush being lifted out.

2. Step 2

   Clean debris from the brush roll. Inspect it by placing it on its end and spinning. The brush roll should spin freely, multiple times with one flick. If it doesn't, replace the brush roll. Check the belt for wear or cuts and replace if necessary.

   Diagram description: Shows cleaning the brush roll and checking its spin, and inspecting the belt.

3. Step 3

   Replace the brush roll and belt by looping the belt over the motor shaft and the brush roll. Line up the endcaps and pull the brush forward into place. This will stretch the belt. Return the bottom cover back on and replace the screws.

   Diagram description: Shows the belt being looped, endcaps aligned, and the cover reattached.

Clearing a Clog

⚠️ WARNING

To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

1. Step 1

   Remove the hose from the back of the vacuum by twisting it to the left. Remove any debris that may have gotten clogged.

   Diagram description: Shows the hose being removed from the vacuum and debris being cleared.

2. Step 2

   Check the foot hose on the back of your vacuum, down towards the bottom. Remove the screw from the foot hose and check for clogs.

   Diagram description: Shows the foot hose being checked for blockages.

3. Step 3

   Check the air passageway on the bottom of your vacuum. Remove the bottom cover and the brush. Remove any debris.

   Diagram description: Shows the bottom of the vacuum being accessed to clear debris.

Troubleshooting

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL® Consumer Care by email or telephone as described below.

It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL's Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy.

Limited Three-Year Warranty

Subject to the *Exceptions and Exclusions from the Terms of the Limited Warranty, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL's option, free of charge from the date of purchase by the original purchaser, for three years, any defective or malfunctioning part. See information below on "If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.

BISSELL is not liable for incidental or consequential damages of any nature associated with the use of this product. BISSELL's liability will not exceed the purchase price of the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*Exceptions and Exclusions from the Terms of the Limited Warranty

This warranty is exclusive and in lieu of any other warranties, either oral or written. Any implied warranties, which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the three-year duration from the date of purchase as described above.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative.

If your BISSELL product should require service: Visit support.BISSELL.com or call 1-800-237-7691 for warranty information, BISSELL Authorized Service Centers, and replacement parts.

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Parts & Supplies

For Parts and Supplies, go to BISSELL.com and enter your model number in the search field.

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