Napoleon PRO285 Gas Grill

Important Safety Information

⚠️ DANGER: If you detect a gas odor:

• Turn off the gas supply to the appliance.
• Extinguish any open flame.
• Open the lid.
• If the odor persists, move away from the appliance and immediately call your gas supplier or the fire department.

⚠️ AVERTISSEMENT: Do not attempt to light this appliance before reading the "LIGHTING INSTRUCTIONS" section of this manual.

For your safety, do not store or use gasoline or other flammable liquids and vapors near this or any other appliance. An unattached propane cylinder should not be stored near this or any other appliance. Failure to follow these instructions precisely could result in a fire or explosion, causing property damage, personal injury, or loss of life.

Note to Installer: Leave these instructions with the grill owner for future reference.

Usage Environment

This grill must be used exclusively outdoors, in a well-ventilated area, and must never be used inside a building, garage, gazebo, screened porch, or any other enclosed area.

Limited Lifetime / 10-Year Warranty

Napoleon products are designed with superior components and materials, assembled by skilled artisans who take pride in their work. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure you, the customer, receive the quality product you expect from Napoleon.

Napoleon warrants that the components of your new Napoleon product will be free from defects in material or workmanship from the date of purchase for the following durations:

Conditions and Limitations

This limited warranty covers a warranty period as specified in the table above for any product purchased through an authorized Napoleon retailer and entitles the original purchaser to the specified coverage for any component replaced during the warranty period, whether by Napoleon or an authorized Napoleon retailer, for replacement of any component that fails under normal private use due to a manufacturing defect. The "<50% off>" mentioned in the table means the component is made available to the purchaser at 50% of its current retail price for the period indicated. This limited warranty does not cover accessories or items offered free of charge.

"Normal private use" of a product means that the product: has been installed by a certified service technician or contractor, in accordance with the installation instructions included with the product and all local and national fire and building codes; has been maintained properly; and has not been used in a collective or commercial use application.

Similarly, "failure" does not include: overheating, extinctions caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents, corrosion, deterioration of painted and plated finishes, discoloration due to heat, abrasive or chemical cleaners, or exposure to UV rays, chipping of porcelain enameled parts, or damage caused by misuse, accident, hail, grease fires, lack of maintenance, inadequate environment such as salt or chlorine, alterations, abuse, negligence, or parts installed by other manufacturers.

In the event of component deterioration causing the appliance to malfunction (rust-through or overheating) during the covered warranty period, replacement parts will be provided by Napoleon. Replacement components are the sole responsibility of Napoleon as defined by this limited warranty; under no circumstances shall Napoleon be liable for installation, labor, or any other costs or expenses related to the reinstallation of a warranted part, for any incidental, consequential, or indirect damages, or for any shipping, labor, or export taxes.

This limited warranty is in addition to any rights granted to you by local legislation. Therefore, this limited warranty does not impose an obligation on Napoleon to keep parts in stock. Depending on parts availability, Napoleon may, at its discretion, release itself from any obligation by providing the customer with a pro-rata credit towards a new product. After the first year, Napoleon may, at its discretion, fully release itself from any obligation concerning this limited warranty by refunding the original purchaser the wholesale price of any warranted and defective part.

The invoice or a copy will be required along with the serial number and model number when making a claim with Napoleon. Napoleon reserves the right to request its representative to inspect any product or part before honoring any claim. To be eligible for warranty coverage, you must contact Napoleon Customer Service or an authorized Napoleon retailer.

Safe Usage Practices

⚠️ AVERTISSEMENT! Failure to follow these instructions may result in property damage, personal injury, or loss of life. Read and follow all warnings and instructions in this manual before operating the grill.

This gas grill must be assembled according to the manual's instructions. If the grill was assembled in-store, you must review the assembly instructions to confirm the grill was assembled correctly and to perform a leak detection test before using the grill.

Read the entire instruction manual before using the grill.

This grill must be used outdoors only, in a well-ventilated area, and must never be used inside a building, garage, gazebo, screened porch, or any other enclosed area.

This gas grill is designed to operate with propane, butane, or a propane/butane mixture only.

Do not install the grill in a windy location. Strong winds will affect your grill's cooking performance.

This grill must not be modified in any way. Components sealed by the manufacturer, authorized technician, or contractor must not be tampered with by the user.

Do not operate the grill under an unprotected combustible structure.

Observe recommended clearances to combustible materials: 457mm (18 inches) at the rear and 457mm (18 inches) on the sides. Greater clearance is recommended near vinyl siding or glass surfaces.

The gas supply hose must be installed so that it does not come into contact with hot surfaces of the grill during operation, storage, or transport.

The propane cylinder must be disconnected when the gas grill is not in use.

When the gas cylinder is connected to the appliance, the gas grill and cylinder must be stored outdoors in a well-ventilated area.

When the grill is to be stored indoors, the gas cylinder must be disconnected from the grill and stored outdoors in a well-ventilated area, out of reach of children.

Propane cylinders must never be stored inside a building, garage, or any other enclosed area.

Inspect the gas supply hose before each use. If it shows signs of excessive cracking, wear, or is cut, it must be replaced with a manufacturer-specified replacement assembly before using the grill.

Do not store spare cylinders under or near this grill.

Do not run the supply hose under the drip tray – maintain the required clearance between the hose and the bottom of the firebox.

Perform a leak detection test before first use, annually, and each time a gas system component is replaced or repaired.

Follow ignition instructions precisely when using your grill.

Do not light the burners with the lid closed.

Adults, and especially children, must be made aware of the risks posed by surfaces exposed to high temperatures. Supervise young children when they are near the grill.

Never leave the grill unattended when it is lit.

Do not move the grill while it is operating or hot.

Keep electrical cords and gas supply hoses away from hot surfaces.

Ensure the burner cover (if equipped) is installed correctly.

Clean the drip tray and burner cover (if equipped) regularly to prevent grease fires.

Do not use water, beer, or other liquids to control flare-ups.

Do not use a spray cleaner on the appliance.

This appliance is not designed for commercial use.

This gas grill is not designed for and must never be used as a space heater.

Dimensions

PRO285 GRILL

GRILL DIMENSIONS: 14 1/2 in X 21 1/2 in (IRREGULAR) = 285 in² (37 cm X 54 cm (IRREGULAR) = 1840 cm²)

ALL DIMENSIONS ARE APPROXIMATE.

Overall Dimensions (approximate):

• Width: 29" [74cm]
• Depth: 18 1/2" [47cm]
• Height (lid closed): 15 3/4" [40cm]
• Height (lid open): 25 1/4" [64cm]
• Height (without lid): 8 1/4" [21cm]
• Base Depth: 12 1/4" [31cm]

Handling and Disposal

Handle With Care

ATTENTION! Handle or transport your grill with care to prevent damage and misalignment of internal components. Although the grill is designed for mobility, rough handling or abuse will cause damage to internal components, thus impairing its proper functioning.

Product Disposal (EU)

In the EU, this symbol indicates that the product must not be disposed of with other household waste. To protect the environment and public health against uncontrolled waste, please recycle the appliance responsibly to encourage the sustainable reuse of material resources. To return your used appliance, please use the return or collection systems or contact the retailer from whom the appliance was purchased. They can take back the appliance for recycling and thus protect the environment.

Gas Cylinder and Hose

Gas Cylinder

Use only tanks that meet regional and national code requirements. Use propane for best results. Ensure the cylinder can supply sufficient fuel to operate the appliance. If unsure, consult your gas supplier.

• Be careful when handling the cylinder valve.
• Never connect a cylinder that does not meet local standard requirements.
• Spare tanks should not be stored near an appliance that is lit. Spare tanks should not be exposed to extreme heat or direct sunlight.

⚠️ AVERTISSEMENT! Ensure the hose does not touch any high-temperature surface, otherwise it may melt, cause a leak, and start a fire.

Cylinder Connection: Ensure the gas regulator hose is in good condition. Remove the cap from the gas cylinder valve. Tighten the regulator onto the cylinder valve. Perform a leak detection test on all connections before using the grill. A leak detection test must be performed annually and each time a cylinder is connected or a gas system component is replaced.

Example Cylinder Dimensions: Height: 580 mm, Diameter: 318 mm

Gas Hose

• If the hose and regulator are not supplied by the manufacturer, only hoses and regulators conforming to national and regional standard requirements may be used.
• Do not connect the appliance to a permanent gas supply source.
• Ensure the hose does not come into contact with grease, other hot cooking juices, or any hot surface on the appliance.
• Inspect the hose regularly. If the hose shows signs of cracking, melting, or wear, replace the hose before using the appliance.
• The recommended hose length is 0.9 m. The hose must not exceed 1.5 m in length.
• Ensure the hose is not kinked or twisted when installed.
• Replace the hose before the expiration date printed on it.

Additional Hose Safety

⚠️ AVERTISSEMENT!

• Do not run the supply hose under the drip tray.
• Ensure all hose connections are tightened using two wrenches. Do not use Teflon tape or pipe joint compound on connections.
• Ensure the hose does not touch any high-temperature surface, otherwise it may melt, cause a leak, and start a fire.
• Check for gas leaks by applying a soapy water solution according to the leak detection instructions in the manual.

Technical Data

The table below shows the appliance's input values.

Certified Gas / Pressures - Check the rating plate to ensure it matches the following list.

Do not disassemble or modify the regulator. Only use regulators that provide the pressures shown in the table above. For replacement, use only the regulator specified by the manufacturer.

Connecting the Gas Cylinder

NOTE! Some regulators have a left-hand thread connection, while others must be pushed on to establish a connection and pushed again to detach. Follow the instructions below depending on your regulator.

Figure 1: Regulator with left-hand thread connection.

Figure 2: Regulator with push-on connection.

Figure 3: Connecting the regulator to the cylinder valve.

Figure 4: Connecting the regulator to the cylinder valve (push-on type).

Assembly and Operation Illustrations

Refer to the diagrams for specific assembly and operation steps.

Diagram 1: Step 1 illustration.

Diagram 2: Step 2 illustration.

Diagram 3: Step 3 illustration.

Using on a Table

The TQ285/PRO285 is designed with mobility in mind. Thanks to its folding legs, the TQ285/PRO285 can be set up on most tables. The legs unfold and lock into place, then fold for transport.

⚠️ AVERTISSEMENT! The legs on each side of the grill must be unfolded during use.

⚠️ AVERTISSEMENT! Do not use the grill on plastic, resin, or glass table surfaces.

Optional Support:

Refer to the diagram for optional support setup (e.g., cart, shelves).

Leak Detection Test

⚠️ AVERTISSEMENT! This test must be performed before first use, annually, and each time a gas system component is replaced or repaired.

⚠️ AVERTISSEMENT! Do not use an open flame to check for gas leaks. Ensure there are no sparks or open flames near the area being checked. Sparks or open flames will cause a fire or explosion, resulting in property damage, serious injury, or loss of life.

Leak Test Procedure: This test must be performed before first use, annually, and each time a gas system component is replaced or repaired. Do not smoke and remove all ignition sources when performing this test. Refer to the leak test diagram for areas to test.

1. Close all burner control knobs. Open the cylinder valve.
2. Apply a solution of two equal parts liquid soap and water to all regulator joints, the hose, and its connections.
3. Bubbles will indicate a gas leak. Tighten the joint or replace the part with another recommended by the retailer.
4. If the leak cannot be repaired, turn off the gas supply at the cylinder, remove it, and have your grill inspected by your gas supplier or retailer. Do not use the appliance until the leak is repaired.
5. Close the cylinder valve.

Ignition Instructions

Igniter Button:

⚠️ AVERTISSEMENT! Open the lid.

⚠️ AVERTISSEMENT! Close all burner control knobs. Connect a disposable cylinder.

Main Burner Ignition

1. Open the lid.
2. Press and slowly turn one of the main burner control knobs to "high". This will light the selected burner.
3. If the burner does not light, immediately turn the control knob to "off" and repeat step 2 several times.
4. If the burner does not light within 5 seconds, turn the control knob to "off" and wait 5 minutes for any excess gas to dissipate. Repeat steps 2 and 3, or light with a match.
5. If lighting the appliance with a match, secure it in the provided igniter rod. Hold the lit match and lower it into the grill until it is near the burner, then turn the corresponding burner valve to "HIGH".

Operation Instructions

⚠️ AVERTISSEMENT! Do not use this appliance under an awning. Failure to comply with this safety measure could result in fire or injury.

DANGER! Wait for the grill to cool down before storing it. Failure to comply with this safety measure could result in a fire causing property damage, injury, or death.

Initial Lighting: When first lit, the grill will emit a slight odor. This is normal and temporary, caused by the evaporation of internal paints and lubricants used in the manufacturing process, and will not recur. Simply light the firebox burners on "high" for half an hour.

Burner Usage: Before cooking food, it is recommended to preheat the grill on "high" with the lid closed for approximately 10 minutes. Short-cooking items (fish, vegetables) can be grilled with the lid open. Cooking with the lid closed will provide higher, more consistent temperatures, reducing cooking time and cooking meat more evenly. Items requiring over 30 minutes of cooking time, such as roasts, can be cooked using the indirect method (with the burner on the side opposite the meat). When cooking very lean meats, such as chicken breast or lean pork, it is advisable to oil the cooking grates before preheating, which will help prevent the meat from sticking to the grates. Cooking meat with a high fat content can cause sudden flare-ups. Simply remove excess fat before cooking or reduce the temperature to remedy this problem. In case of flare-ups, move food away from the flame and reduce the temperature. Keep the lid open. For more detailed instructions, consult Napoleon's "All-Season Recipe Book".

Cleaning

⚠️ AVERTISSEMENT! Always wear protective gloves and safety glasses when cleaning your grill.

⚠️ AVERTISSEMENT! Ensure the burners are off before cleaning. Avoid contact with hot surfaces. Clean your grill in an area where cleaning products will not damage your patio, ground, or terrace. Do not use oven cleaner to clean your grill. BBQ sauce and salt are very corrosive and will cause rapid deterioration of your grill unless cleaned regularly.

Note: Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides commonly found in coastal areas, as well as in hot and humid environments like swimming pools and spas. These stains may appear as rust but can be easily removed and even prevented. To prevent staining, clean all stainless steel and chrome surfaces every three to four weeks or as needed with fresh water and a stainless steel cleaner.

Cast Iron Grates: The cast iron grates included with your new grill offer superior heat retention and distribution. Oiling your cooking grates adds a protective layer that helps the grates resist corrosion better and enhances their non-stick properties.

First Use: Clean the cooking grates by hand with mild dish soap and water to remove any residue from the manufacturing process (never wash in a dishwasher). Rinse thoroughly with hot water and dry completely with a soft cloth. This is important to prevent moisture from penetrating the cast iron.

Maintenance: Using a soft cloth, apply a layer of VEGETABLE SHORTENING to the entire surface of the grate, ensuring all nooks and crannies are covered. Do not use salted fats like butter or margarine. Preheat your grill for 15 minutes, then place the cooking grates on the grill. Turn the control knobs to medium heat, then close the lid. Let the cooking grates heat for about half an hour. Turn off the burner and shut off the gas supply at the source. Let the cooking grates cool. This procedure should be repeated several times during the season, although it is not required for every grill use (follow the daily use procedure below).

Daily Use: Before preheating and cleaning with a brass brush, apply a layer of VEGETABLE SHORTENING to the entire surface of the grates. Preheat the grill and remove any residue with a brass brush.

Cleaning (Continued)

Interior Grill Cleaning: Remove the cooking grates. Use a brass brush to remove any non-incrusted debris from the sides of the firebox and the inside of the lid. Clean all debris from inside the grill by letting it fall into the drip tray.

Drip Tray Cleaning: Remove the drip tray for easier cleaning. It should be cleaned frequently to prevent grease buildup. Grease and cooking juices accumulate in the drip tray located under the grill. Grease buildup can create a fire hazard. Never line your drip tray with aluminum foil, as this will hinder the air supply necessary for proper burner operation. The drip tray should be scraped with a putty knife or scraper.

Exterior Grill Cleaning: Do not use abrasive cleaners on painted, porcelain-finished, or stainless steel parts. Porcelain enameled parts must be handled with care. The enameled finish is fired and brittle like glass; it will chip at the slightest impact. You can obtain enamel paint for touch-ups from your Napoleon retailer. Use a warm soapy water solution to clean the grill exterior while it is still warm to the touch. For stainless steel surfaces, use a stainless steel cleaner or an all-purpose non-abrasive cleaner. Always rub in the direction of the grain. Do not use steel wool, as it will scratch the finish. Stainless steel parts will discolor under heat, usually appearing golden or brown. This discoloration is normal and will not affect the grill's performance. For repairs to the finish on cast aluminum parts, sand them with fine-grit sandpaper. Wipe the surface and paint with high-temperature grill paint. Protect surrounding areas from paint fumes. Follow the drying instructions on the paint can.

Maintenance Instructions

It is recommended to have this gas grill inspected annually by a qualified service technician. The gas grill location must be kept clear of all combustible materials, gasoline, or other flammable liquids and vapors at all times. Combustible air and ventilation air intakes must not be obstructed.

⚠️ AVERTISSEMENT! Always wear protective gloves and safety glasses when cleaning your grill.

⚠️ AVERTISSEMENT! Shut off the gas at the source and disconnect the appliance before maintenance. Maintenance should only be performed when the grill is cold to avoid any possibility of burns. A leak detection test should be performed annually or each time a gas component is replaced.

Burner: The burner is made of heavy-gauge 304 stainless steel, but extreme heat and a corrosive environment can cause surface corrosion. This corrosion can be removed with a brass brush.

CAUTION! Beware of spiders.

Spiders and insects are attracted to the smell of propane and natural gas. The burner is equipped with a screen on the air shutter, which reduces the probability of insects building nests in the burner, but does not completely eliminate the problem. The presence of a nest or spider web in the burner will produce a pale yellow or orange flame, or cause a flashback at the air shutter under the control panel. To clean the inside of the burner, remove it from the gas grill: Remove the screw(s) securing the igniter bridge support and the burner to the base. Slide the burner backward and upward to remove it.

Cleaning: Use a flexible venturi brush to clean the inside of the burner. Shake out all debris from the burner by letting it exit through the gas inlet opening. Check if the burner orifices and valve orifices are obstructed. Burner orifices can become clogged over time due to debris and corrosion; use a straightened paper clip to clean them. The orifices are easier to clean if the burner is removed from the appliance, but cleaning can also be done with the burner in place.

CAUTION! Be careful not to enlarge the holes.

Ensure the insect screen is clean, tight, and free of fibers or other debris.

Reinstallation: Reverse the procedure to reinstall the burner. During installation, check that the valve enters the burner. Reinstall the igniter bridge support and tighten the screws to complete the installation.

Additional Warnings

⚠️ AVERTISSEMENT! When reinstalling the burner after cleaning, it is very important that the valve/orifice enters the burner before you light your gas grill. If the valve is not inside the burner, a fire or explosion could occur.

⚠️ AVERTISSEMENT! Hose: Check for wear, cuts, cracks, or melting. If you discover any of these defects, do not use your grill. Have the part replaced by your Napoleon retailer or a qualified installer.

Aluminum Castings: Your grill features a cast aluminum lid that will not rust and can be easily repainted. The interior of the lid is raw aluminum, and casting marks and mold release agents may be present. This is not a defect, but marks from the mold used in the manufacturing process. Periodically clean the castings with a warm soapy water solution. Aluminum will not rust, but due to high heat and climatic effects, oxidation will occur on aluminum surfaces. This will appear as white spots on the castings. To repair the finish on the castings, sand them with fine-grit sandpaper. Wipe the surface and paint with high-temperature grill paint. Protect surrounding areas from paint fumes. Follow the drying instructions on the paint can.

Troubleshooting Guide

Warranty and Parts Ordering

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY

Replacement Parts Order Information

MODEL:

DATE OF PURCHASE:

SERIAL NUMBER:

(Write information here for easy access.)

Before contacting the Consumer Service department, consult the Napoleon Grills website for more instructions on cleaning, maintenance, troubleshooting, and parts replacement at www.napoleongrills.com. Contact the manufacturer directly for replacement parts and warranty claims. The Consumer Service department is available between 9 AM and 5 PM (Eastern Standard Time) at 1-866-820-8686 or email grills@napoleonproducts.com. For a claim to be processed, the following information is necessary:

1. Appliance model and serial number.
2. Part number and description.
3. Concise description of the problem ("broken" is not sufficient).
4. Proof of purchase (copy of invoice).

In some cases, the Consumer Service department may request the part be returned for inspection before providing a replacement part. Parts must be shipped freight prepaid to the attention of the Consumer Service department with the following information:

1. Appliance model and serial number.
2. Concise description of the problem ("broken" is not sufficient).
3. Proof of purchase (copy of invoice).
4. Return Authorization Number - provided by the Consumer Service department representative.

Before contacting Consumer Service, please note that the following items are not covered by the warranty:

• Transportation, brokerage, and export costs;
• Labor costs for part removal and installation;
• Service call costs to diagnose the problem;
• Discoloration of stainless steel parts;
• Breakage of parts caused by lack of maintenance and cleaning, or by the use of inappropriate cleaners (oven cleaner or other aggressive chemical products).

Parts List

x - standard, ac - accessory

Parts Diagram

Refer to the diagrams for visual representation of part locations. The numbers in parentheses correspond to the item numbers in the Parts List.

Diagram 39: Lid Assembly

Diagram 40: Control Panel Assembly

Diagram 41: Craddle Assembly

Diagram 42: Lid Handle Assembly

Patent Information

Napoleon products are protected by one or more U.S. and Canadian and/or foreign patents or patents pending. Les produits de Napoléon sont protégés par notre brevet d'invention dans les pays États Units, Canada et international.