Quick Installation Guide

1 Hardware Overview

VIGI NVR Front Panel

Diagram showing the front panel of the VIGI NVR with labels for LED indicators (SYS, LAN, HDD, PoE Max, PoE, Link/Act) and a USB port.

• LED Indication:
• SYS: On: System is running normally. Off: System is running abnormally.
• LAN: On: Network is working properly. Flashing: Data is being transmitted or received. Off: Network is malfunctioning.
• HDD: On: The HDD is normal. Off: No HDD or the HDD is malfunctioning.
• PoE Max: On: The total PoE power reaches the warning threshold. Flashing: The total PoE power has reached the warning threshold for more than 2 minutes. Off: The total PoE power does not reach the warning threshold.
• PoE: On: The port is supplying power normally. Flashing: Overload or short circuit is detected. Off: Not providing PoE power on the port.
• Link/Act: On: A device is linked to the port but no activity. Flashing: Transmitting or receiving data. Off: No device is linked to the corresponding port.

VIGI NVR Back Panel

Diagram showing the back panel of the VIGI NVR with labels for ports: Grounding Terminal, AUDIO IN, VGA, LAN Port, Kensington Security Slot, AUDIO OUT, HDMI, USB Port, PoE Port, Power.

Interface Descriptions:

• AUDIO IN / AUDIO OUT: Connector for audio input and output. Note: Audio input only supports microphones with power supply.
• HDMI: Output port for high-definition audio and video signals. Connect your monitor to this port if it uses HDMI connection.
• VGA: Output port for analog video signals. Connect your monitor to this port if it uses VGA connection.
• USB: 2 USB ports for additional devices such as USB mouse, USB storage device, and USB keyboard.
• LAN: RJ45 10/100Mbps self-adaptive Ethernet port. Connect to an Ethernet device (e.g., router and switch).
• PoE: Designed to connect to the device with a bandwidth of 100/10 Mbps. The port can also provide power for PoE PDs (recommended for PoE cameras).
• Power: Connector for power input.

Additional Features:

• Kensington Security Slot: Secure the lock (not provided) into the security slot to prevent the device from being stolen.
• Grounding Terminal: The device comes with a lightning protection mechanism.

VIGI Camera Components

Diagram showing the VIGI camera with numbered components:

• 1. Camera Base
• 2. Reset Button: Unfasten the two fixed screws to remove the cover. Press for 5 seconds to reset the camera to factory settings.
• 3. microSD Card Slot: Unfasten the two fixed screws to remove the cover. Insert a microSD card for local storage. Initialize the SD card via VIGI app or other management tools before recording videos.
• 4. Built-in Microphone
• 5. White LED x 4
• 6. IR LED x 4
• 7. Speaker
• 8. RJ45 Network Interface (supports PoE): Designed to connect to the device with a bandwidth of 100/10 Mbps. The port can also provide power for PoE PDs (recommended for PoE cameras).
• 9. Power Supply Interface (12V DC): Connector for power input.

*The camera's standard power supply is 12V DC or PoE (802.3af/at). The power source should comply with Power Source Class 2 (PS2) or Limited Power Source (LPS) of IEC 62368-1.

*Some models do not have the power supply interface. You can check the detailed specifications on the product page at https://www.tp-link.com/.

2 Mount the Camera

Included items: Mounting Template, Anchors & Screws (Ø6 mm, Ø3.5 mm), Waterproof Cable Attachments, Waterproof Seal, L-shaped Hex Metal Screwdriver.

1. Drill Holes

Stick the mounting template to the desired mounting place. Drill 4 screw holes and 1 cable hole (for the cable through wall/ceiling) according to the template.

Appropriate drilling size:

• When installing with anchors: Ø 6 mm (15/64 in.)
• When installing with screws only: Ø 3 mm (1/8 in.)

A cable hole is needed for the cable passing through a wall or ceiling.

2. Open the Camera Case

Use the L-shaped hex metal screwdriver to loosen the hex screw, and use a screwdriver to gently pry open the camera case.

Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface if needed.

Note: Make sure each part is securely attached and the waterproof rings are flush to keep out water.

Components: Fix Nut, Waterproof Ring, Waterproof Jacket, O-ring, Network Interface.

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Fix the O-ring to the network interface of the camera and connect the network cables.
3. Attach the network interface with the waterproof jacket, then twist to lock.
4. Insert the waterproof ring into the waterproof jacket. Rotate the fix nut to secure it to the waterproof jacket.

Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when using a power adapter to power the camera.

3. Secure the Camera

Insert anchors into the holes and use screws to affix the camera base. Identify the groove and alignment ridge on the camera. Begin by aligning the base's rim with the camera's groove, attaching the ridge side first for a correct fit. Once aligned, proceed to snap the rest of the camera onto the base to secure it.

Cable routing options: Through the side outlet or through the wall/ceiling.

4. Adjust the Surveillance Angle

Use the L-shaped hex metal screwdriver to loosen the hex screw on the base, and adjust the surveillance angle as needed.

• Pan: 0° to 360°
• Tilt: 0° to 85°
• Rotate: 0° to 360°

5. Tighten the Hex Screw

Tighten the hex screw to secure the camera to the camera base. Hold the camera and ensure the camera and base are as close together as possible when tightening.

3 Install the NVR

One hard disk drive (HDD) is already installed in the NVR. You can also follow the steps below to reinstall the HDD.

1. Remove the fixing screws on the side and back panels to open the cover of the NVR.
2. Attach the 4 included HDD screws to your hard drive. Do not fasten yet.
3. Match the 4 screws on the HDD with the 4 holes on the NVR, and insert the HDD interface into the slot.
4. Flip the NVR upside down and fasten the HDD screws. Replace the cover and fasten the screws of the NVR. Stick the rubber feet.

4 Hardware Connection

Diagram showing the hardware connections: NVR connected to a Monitor (via HDMI or VGA), a Mouse (via USB), a Network Device (e.g., Router, Switch via LAN), and PoE Cameras (via PoE ports).

Follow the steps below to complete the hardware connection:

1. Connect your monitor to the HDMI or VGA port according to the connection port it supports.
2. Connect your monitor to a power source and turn it on.
3. Connect the LAN port of the NVR to a network device with an Ethernet cable.
4. Connect the provided USB Mouse to the USB Interface of the NVR.
5. Connect the power adapter to the NVR.

Cautions:

• If you want to turn off the NVR after installing the hard drive, right-click on the Live View screen and click the Power button on the Main Menu of your monitor. Do not unplug it directly.
• The input voltage should match the power requirements of the NVR.
• The buzzer on the NVR may be triggered when no hard drive is installed or the hard drive in the NVR hasn't been initialized. You can turn it off in Event-Exception Detection-Disk Exception.

5 Configuration

NVR can add and manage cameras in batches.

1. Connect all cameras to the PoE ports of the NVR.
2. Confirm the system information and change the information if needed. Configure the account settings which will be used for future logins and adding cameras. You will also see that all cameras in the network listed.
3. Click Next; the camera will be added automatically, and you will see the Live View screen.

Note: If you want to add cameras manually step by step, click the Setup Wizard to manually add cameras to the network and complete the setup.

(Optional) 4. Click Bind TP-Link ID to bind your NVR to a TP-Link ID for remote access and management.

Note: Make sure your NVR can get access to the internet before binding. If you don't have a TP-Link ID, sign up first. If your NVR fails to connect to the Internet, please refer to FAQ-Q3. For more instructions, please refer to the NVR's User Guide.

If you want to add unprovisioned VIGI cameras after setup, just connect the cameras to the same network as the NVR and they will be added automatically. The password preset for cameras during setup will be applied to the unset cameras.

If you want to add a preconfigured VIGI camera or a third-party camera after setup, follow these steps:

1. Right-click the Live View screen and click Add Camera.
2. Select a camera and click + to add the camera directly. If the connection status is Not certified, click the Edit icon and enter the camera's password to verify it. If you have disabled Plug and Play on your NVR, enter the camera's password to add it.

More Management Methods

Method 1: Via the TP-Link VIGI App

Remotely view live video, manage NVR, and get instant alerts.

1. Download and install the TP-Link VIGI app. (Icons for App Store and Google Play shown)
2. Open the app and log in with your TP-Link ID. If you don't have an account, sign up first.
3. Tap the + button on the top right and follow the app instructions to add your NVR.

Method 2: Via a Web Browser

View live video and modify NVR settings via a web browser.

1. Find the NVR's IP address on your router's client page.
2. On your local computer, open a web browser and enter https://NVR's IP address (e.g., https://192.168.0.240 by default).
3. Follow the web instructions to initialize the NVR and add cameras.

Method 3: Via the VIGI Security Manager (Windows only)

View live video and modify NVR settings on your computer.

1. Download the VIGI Security Manager on your computer at https://www.tp-link.com/support/download/vigi-security-manager/.
2. Install the VIGI Security Manager and open it.
3. NVRs on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click Add, and follow the instructions to add your NVR.

Frequently Asked Questions

Q1. What should I do if I forget the login password of my NVR?

A1: Click 'Forgot Password' on the login page and then follow the instructions to reset the password.

A2: Remove the cover, then press and hold the Reset button inside the NVR for over 3 seconds. The NVR will restore to the factory settings. Then follow Quick Setup to create a login password.

Q2. What can I do if no cameras are found?

A1: Refresh to discover your cameras again.

A2: Make sure the cameras are powered on.

A3: Make sure your cameras and NVR or computer are in the same network. If not, use the VIGI Security Manager to set camera's network parameters.

A4: Try to add your cameras manually.

A5: For other NVR brands, make sure you have activated the camera by setting a password via the VIGI Security Manager, TP-Link VIGI app, or web management page.

Q3. What can I do if my NVR fails to connect to the Internet?

A1: Check if the internet is working properly.

A2: Make sure your NVR is in the same network segment as your network devices, or select 'Auto' as the mode to configure the NVR to obtain a dynamic IP address. For more details, please refer to the NVR's User Guide.

Q4. How do I know the camera is powered on?

A1: The IR LED will turn on for 10 seconds once the camera is powered on. If it's off, you can cover the lens for several seconds and check if the IR LED turns on.

A2: Check the Ethernet port LED status of the network device your camera is connected to.

For more questions, please refer to https://www.tp-link.com/support/faq/2850/.

Safety Information

For NVR

This device is restricted to indoor use only. Keep the device away from water, fire, humidity, or hot environments. Do not attempt to disassemble, repair, or modify the device. Do not use damaged chargers or USB cables to charge the device. Use only recommended chargers. The adapter shall be installed near the equipment and shall be easily accessible. Use only power supplies provided by the manufacturer and in the original packaging. Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, as this can result in an explosion. Place the device with its bottom surface downward. Install it at stable places and prevent it from falling. The power adapter must be used indoors. Ensure the temperature of the power adapter is within 0-40°C. The plug on the power supply cord is used as the disconnect device; the socket-outlet shall be easily accessible.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

This equipment is not suitable for use in locations where children are likely to be present, such as family environments, schools, or children's playgrounds.

*Some devices may be incompatible, such as wireless mice. Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

CAUTION! Avoid replacement of a battery with an incorrect type that can defeat a safeguard. Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion. Do not leave a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; Do not leave a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

CAUTION: Do not ingest battery, Chemical Burn Hazard. This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

For Camera

• Do not use any other chargers than those recommended.
• Do not use damaged chargers or USB cables to charge the device.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact TP-Link.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.

Declarations and Links

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

For technical support, the user guide, and other information, please visit https://www.tp-link.com/support/, or scan the QR code (QR code is excluded from output).

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2011/65/EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/.

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016. The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/.