VEVOR Y428/Y428BT USER GUIDE
Introduction
Congratulations on your purchase of Vevor Printer. Vevor is your loyal business partner offering commercial solutions to batch labels printing.
Please take a moment to read this user guide as incorrect operation may result in unsatisfactory print quality, reduced user experience, or even damage to your printer or injury.
VEVOR Y428/Y428BT is a thermal label printer which uses thermal label media without ink, toner and ribbon. It can print various labels for logistics, pricing, barcodes, QR codes, shipping address, badges, etc.
Original instructions for Thermal Label Printer, please read all manual instructions carefully before operating. VEVOR reserves clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won't inform you again if there is any technology or software updates on our product.
Item Overview
Packing List:
- 1x VEVOR Label Printer
- 1x Power Cable and Adapter
- 1x USB 2.0 to USB C Adapter
- 1x USB 2.0 Printer Cable
- 1x User Guide
- 1x Service Card
- 1x USB Stick (Contains drivers for MacOS & Windows)
- 30x Free Fanfold Labels
Diagram Description:
The printer has the following labeled parts:
- Feeder Button and Status Light
- Power Switch
- Cover
- Push Button
- Label Outlet
- USB Port
- Power Port
- Thermal Printer Head (TPH)
- Label Guide
- Rubber Roller
Warning: ⚠️ Must turn off the switch before you plugging the power cable into power port each time or it may cause sparks!
Connect to PC/MAC
- Ensure the power is OFF (Press down "O" means Power OFF).
- Connect the USB cable.
Special Note: For Windows users, please connect the same USB port on your computer to avoid producing unwanted duplicates of Vevor printer in your system. - Make sure the power adapter is tightly connected, then connect the power cable to the printer's power port and the electrical sockets.
- Turn the power ON (Press down "-" means Power ON). You will see the top feeder button flashing.
Warning: ⚠️ Must turn off the switch before you plugging the power cable into power port each time or it may cause sparks!
Label Setup
Vevor is capable of working with labels in various sizes, and it needs to learn your label properties before its first use.
To initiate Automatic Label Identification and run Intelligent Label Study, please follow these steps:
- Power On: Turn on the power and wait for about 5 seconds until the printer is initialized.
- Automatic Label Identification: Insert the label from the backside of the printer. The printer will grab the label and move back and forth, then stop with the green light on. Not a single label will be wasted during this procedure.
It's suggested to adjust the label guide to match the width of the label if necessary before the label is pushed in. - Intelligent Label Study: Press and hold the feeder button for about 3 seconds until you hear one beep, then release. The label will move back and forth several times to study the label size, then you can start printing.
Since the printer needs to measure the length of the thermal paper, a stack of labels with at least 3 sheets is required to complete the process.
Driver Installation
5.1 Driver Installation for macOS
Please download the driver for Vevor Y428/Y428BT from our official website https://www.vevor.com/pages/download-center-label-printer, or find it from the USB stick that comes with the package.
- Double-click the file "Vevor-Mac-Driver-Latest.pkg".
- Click "Continue" and follow the on-screen instructions. (Installer steps include: Introduction, Destination Select, Installation Type, Installation, Summary).
- Click "Close" to finish.
- Open "System Preferences", and click "Printers & Scanners".
- Power on the printer. "VEVOR Y428/Y428BT" will appear in the list. You can now print labels.
5.2 Driver Installation for Windows
Please download the driver for Vevor Y428/Y428BT from our official website https://www.vevor.com/pages/download-center-label-printer, or find it from the USB stick that comes with the package.
- Open the "Vevor-Windows-Driver-Latest.exe" file with a double-click to start the installation process. (If the file is named "Vevor-Windows-Driver-Latest.zip", you need to decompress it to the .exe file).
- Click "Install" and follow the on-screen instructions. (Installer shows "Ready to Install", click "Install to continue").
- Click "Next" and "Finish" to complete the driver installation. (Installer wizard screens: "Welcome to the Device Driver Installation Wizard", "Completing the VEVOR Label Printer Installer").
macOS & Windows Printing Setup
Vevor Y428/Y428BT is set for the most popular size of 4x6 inches (102 x 152mm) by default. Ensure that the "Paper Size" is appropriately set in your computer and corresponds with the label papers you are using.
6.1 macOS Printing Setup
- Open the PDF file named "Sample Label.pdf" (found on the USB stick). Select "File" -> "Print" (using Preview as an example).
- Choose "4.00x6.00"" under the "Paper Size" drop-down menu.
- Select "Printer Features", then change printer settings such as Speed, Darkness, Rotate.
6.2 Windows Printer Setup
Take Windows 10 as an example:
- Find "Vevor Y428/Y428BT" via: Control Panel -> Hardware and Sound -> Devices and Printers.
- Right-click on "Vevor Y428/Y428BT", choose "Printing Preference".
- Click "Page Setup" and choose the proper size of your label, ensuring it corresponds to the label paper you are using. (Settings include Print Speed, Print Density, Paper Name dropdown with various sizes, Rotate).
Wireless Installation (Only works with Y428BT)
- Search and download "FlashLabel" from the App Store (iOS) or GooglePlay (Android). You can scan the QR codes provided to download the app.
App description: Home UI Design, Label editing, PDF printing. - Open "FlashLabel", click the red printer symbol on the upper right to use device Wireless.
- Connect Wireless to pair the printer. (Note: Different printers may have different device names).
Note: Android users need to enter "0000" in the Wireless settings for pairing. (Path: Settings -> Wireless -> Choose the printer -> Pair). - Load the file to print (PDF, Photo, Customize labels can be printed).
User Tips
- When loading labels, the peeling-off side should face up to avoid printing blank.
- Ensure no particles are on label surfaces to avoid damaging the TPH (Thermal Printer Head).
- For Windows users, use the same USB Port on your computer to avoid unexpected duplicated printer copies.
- The default label size is 4x6" (102mm x 152mm). Run Intelligent Label Study each time you change label sizes.
- If labels come out unexpectedly, press the feeder button to pause, then clear the printing job from your computer.
- White spots on labels indicate the printer head needs cleaning. Stop printing and clean the TPH after cooling to avoid burns.
- If a label jams, open the lid and slowly remove the jammed labels. The printer will resume after cleaning.
For any other issues, contact: CustomerService@vevor.com
LED Status
| Light Status | Description | Solution |
|---|---|---|
| Green | Normal | (You are ready to print.) |
| Blue | Wireless connected | You are ready to print using wireless (Applicable to Y428BT only). |
| Flashing Red Fast (Every second) | This happens when the cover is not closed. | Close the lid properly |
| Flashing Red Slowly (Every 2 seconds) | This happens due to paper shortage. | Load Labels |
| Flashing Red and Green (Every second) | This happens when the printer head is overheated. | Wait until it cools down, the printing job will resume itself. |
| Light off & Buzzer rang | Low voltage | Switch to 24V adapter |
For any other issues, contact: CustomerService@vevor.com
Feeder Button Instructions
- Press once: Feed a blank page / Pause / Resume
- If the printer is in ready status with no holding jobs, pressing once feeds a blank page.
- If the printer is running, pressing once pauses the job; pressing again resumes the job. (To urgently stop a task, you may turn off power and cancel the print task from the computer).
- Press and hold for ~3 seconds (until one beep): Vevor will run the Intelligent Label Study process. Recommended each time label sizes change.
- Press and hold for ~5 seconds (until two beeps): Vevor will print a technical test page. A good test page indicates the printer head is working properly.
- Press and hold for ~15 seconds (until three beeps): Resets the printer to factory settings. Harmless and useful for recovering from errors.
Safety Notices
- DO NOT touch the printer head after use.
- DO NOT disassemble or repair the unit by yourself.
- USE ONLY approved accessories.
- Keep the printer away from water, fire, or other objects that could destroy the components.
- Keep the printer away from children.
- DO NOT use the printer if you find any irregularities which could result in electrocution or fire.
- Please unplug the power when not in use for a long time.
Maintenance
Printer Head Cleaning Steps:
- Please make sure that the printer is powered off and cooling down before cleaning.
- Push the Push Button on the left side to open the printer lid.
- Use the Printer Head Cleaning Wipes to gently apply onto the Thermal Printer Head (no water or other liquid should be applied).
Specifications
| Specification | Details |
|---|---|
| Model | Y428/Y428BT |
| Printing Method | Direct Thermal |
| Interfaces | USB Cable |
| Resolution | 300dpi |
| Max Printing Speed | 150mm/s |
| Power Adapter | 24V/2.5A |
| N. weight | 2.86lbs/1.3kg |
| G. Weight | 3.45lbs/1.57kg |
| TPH Printing Life | 30km |
| Paper Width | 40-110mm (±2mm) |
| Paper Thickness | 0.06-0.25mm |
| Paper Height | NO Limitations |
| Storage Environment | Temperature: -20 to 80 °C; Humidity: 5-95% (non condensing) |
| Operating Environment | Temperature: -10 to 50 °C; Humidity: 10-90% (non condensing) |
| Dimensions | L175*W109*H94mm |
Disposal
This product is subject to the provisions of European Directive 2012/19/ EC. The symbol showing a wheelie bin crossed through indicates that the product requires separate refuse collection in the European Union. This applies to the product and all accessories marked with this symbol. Products marked as such may not be discarded with normal domestic waste, but must be taken to a collection point for recycling electrical and electronic devices.
Pay Attention To
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Importer Information
EU Importer: WAITCHX
Address: 250 bis boulevard Saint-Germain 75007 Paris
UK Importer: FREE MOOD LTD
Address: 2 Holywell Lane, London, England, EC2A 3ET
EUREP UK LTD
UK REP UNIT 2264, 100 OCK STREET, ABINGDON OXFORDSHIRE ENGLAND OX14 5DH
EUREP GmbH
EC REP Unterlettenweg 1a, 85051 Ingolstadt, Germany
Manufacturer Information
Manufacturer: Xiamen Print Future Technology Co., LTD.
ADDRESS: Area C, Room502, No.17 kengping Road, GuanKou Town, Jimei District, Xiamen City
Enjoy your printing!
If you have any questions, issues or concerns about this product, please contact VEVOR for support.
E-mail: CustomerService@vevor.com
