Lifesmart Infrared Quartz Fireplace

Package Contents

A front view illustration of the Lifesmart Infrared Quartz Fireplace, showing its cabinet design, the control panel area, and the simulated fire logs within the glass enclosure. A rear view illustration shows ventilation grilles, the master power switch, and the power cord connection.

A separate illustration shows the remote control.

Important Safety Instructions

Please read and understand this entire manual before attempting to assemble, operate, or install the product.

WARNING: POTENTIAL ELECTRICAL HAZARD IF NOT ADHERED TO. When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

• This heater must be plugged into a dedicated 120 V, 15 amp (or more) circuit. Do not plug anything else into the same circuit. Consult a certified electrician if unsure. Failure to do so may result in fire, overheating, malfunction, property damage, injury, or death.
• Connect only to a properly grounded, 3-prong outlet. Do not use extension cords, surge protectors, timers, direct breakers, or outlets shared with other appliances. Failure to do so may result in fire, overheating, malfunction, property damage, injury, or death.
• This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Use handles or wheels to move the heater.
• Keep combustible materials (furniture, pillows, bedding, papers, clothes, curtains) at least 3 ft. (0.9 m) from the front, sides, and rear of the heater.
• Extreme caution is necessary when the heater is used by or near children, invalids, pets, or when left unattended.
• Always unplug the heater when not in use.
• Do not operate any heater with a damaged cord or plug, or if it malfunctions, has been dropped, or damaged. Contact the manufacturer for resolution.
• Do not use outdoors. Exposure to elements may cause a safety hazard.
• This heater is not intended for use in bathrooms, laundry areas, or locations with GFCI outlets.
• Never place the heater where it may fall into a bathtub or other water receptacles.
• Do not run the cord under carpet or cover it with rugs or runners. Arrange the cord away from traffic areas to prevent tripping.
• The heater must be plugged into a wall outlet on a dedicated circuit with a minimum 15 amp rating.
• To disconnect, turn the power button to OFF and then remove the plug from the wall outlet.
• Do not allow foreign objects to enter or block ventilation openings, as this may cause electric shock, fire, or damage.
• Allow at least 3 ft. of unobstructed space to the front and rear for maximum heat, air, and ventilation flow.
• The heater contains hot and arcing/sparking parts. Do not use in areas where gasoline, paint, or flammable liquids are used or stored. Do not use flammable solvents to clean the heater. Keep the heater dry.
• Use this heater only as described in this manual. Other uses may cause fire, electric shock, or injury.
• Do not use abrasive solvents to clean the heater, as they may damage the finish or casing.
• To prevent fire, do not block air intakes or exhaust. Do not use on soft surfaces like beds where openings may be blocked.
• Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or power strip.

SAVE THESE INSTRUCTIONS

Safety Features

Child Lock Safety Feature

Press and hold the child lock button on the control panel for 5 seconds or on the remote control for 3 seconds. Locking is confirmed by a buzzer and the display showing "CL". When locked, the control panel and remote control will not function. Repeat the procedure to unlock.

Tip-Over Safety Feature

This heater has a tip-over safety feature. If tipped, an internal switch automatically shuts the heater off. Once upright, the heater resets. Turn it on again via the control panel or remote.

Overheat Safety Feature

This heater has an overheat safety feature. If internal components reach a temperature that could cause overheating or fire, the heater automatically shuts off. If overheated, unplug the unit from the wall and plug it back in to use again.

Electrical Safety & Grounding

WARNING: This heater has a voltage rating of 120 volts. The cord has a three-blade, grounding-type plug.

An adapter may be available for connecting to two-slot receptacles. The grounding lug from the adapter must be connected to a permanent ground, such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

DO NOT DEFEAT THE SAFETY PURPOSE OF THE GROUNDED PLUG.

Diagrams illustrate proper grounding: a three-prong plug connecting to a grounded outlet box, with the grounding pin connected to the metal screw of the outlet cover. The grounding means from the plug connects to the grounding pin.

WARNING: It is normal for the power cord to feel warm. However, a loose fit at the outlet may cause overheating of the plug. If this occurs, try a different outlet. Contact a qualified electrician to inspect the original outlet.

Specifications

Frequently Asked Questions

Q. My heater emits a strange odor when I first open the box and when I turn the heater on for the first time. Why is this happening?

A. This is normal. The heater is treated with a special heat-safe/resistant coating. This odor may be present when the box is opened and during the first few hours of operation as the coating is exposed to heat. It will dissipate after the break-in period. If sensitive to odors, pre-burn the unit in a well-ventilated area (e.g., garage with door open) until the odor dissipates.

Q. If my heater runs on its max wattage setting, how many BTUs is that?

A. This heater is intended for supplemental heat. It may take minutes to hours to heat an area, depending on factors. The chart below provides BTU translations for different wattages:

Q. Can the heating elements be replaced?

A. Replacement heating elements can be obtained from the manufacturer. All parts may be purchased through the manufacturer if your product is out of warranty. Contact Customer Support if elements appear faulty out of the box.

Q. Once I plug the unit in and turn it on, how long will it take to heat my room?

A. Heating begins immediately. Noticeable ambient temperature changes vary based on heater location, room size and layout, insulation, windows/doors, concrete, and exterior door usage. Smaller rooms heat quickly; larger or open floor plans may take up to 24 hours.

Q. I do not have a grounded outlet. Can I use adapters, a 2-prong power strip, or remove the ground prong from the cord?

A. NO! If you do not have a grounded outlet, contact a certified electrician. Removing or altering any part of the heater's original design, including the power cord, will void the warranty and may lead to hazardous results.

Q. My Heater has an ECO setting? How does this setting work?

A. The ECO mode maintains a consistent warm temperature around 68°F (20°C). It increases power to maximum wattage if the temperature drops below 64.4°F (18°C), gradually reduces wattage as it approaches 66.2°F (19°C), and stops heating when 68°F (20°C) is achieved. This is economical as the heater rarely runs at maximum watts.

Q. The temperature on my heater does not match the temperature display on my wall, or external thermostat. Why?

A. This is normal. The heater's sensor reads the temperature directly around it. Readings may differ from wall or external thermostats due to heat rising from the floor. Set the unit to High and dial up to a comfortable temperature, then leave it. The heater will cycle on/off to maintain that temperature.

Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the same time?

A. Yes, but ensure they are not plugged into the same circuit. Each heater requires its own minimum 15-amp circuit. Heaters draw high amperage. Verify your circuit meets these requirements with a certified electrician.

WARNING: Risk of fire, damage to property, or injury may result if requirements are not met.

Q. Why does my heater's fan continue to run after the set temperature is reached or the power is turned off?

A. This is normal. The fan continues to run for up to 90 seconds after heating elements stop to dispense residual heat and filter air. The fan will shut off automatically once the unit cools. It shuts off faster if the power is turned off.

Q. My heater's display shows my ambient temperature to be in the 20s when I know it is warmer than that. Why?

A. The display defaults to Fahrenheit. If the heater is working but shows temperatures in the 20s, the setting may be in Celsius. Ensure it is set to Fahrenheit if desired.

Q. My heater's power cord gets warm. My cord is showing signs of heat or melting at the outlet. Is this normal?

A. A warm power cord is normal (rated safe up to 105°C/221°F). If you detect heat, smoke, or melting at the outlet contact point, it may indicate loose or worn wall contacts (arcing). Stop using the heater immediately, contact warranty support for a replacement cord, and have a certified electrician inspect the outlet.

Preparation and Troubleshooting

Preparation

Place the heater on a firm, level surface. Plug into a grounded 120 V, 60 Hz power outlet and turn on the power switch on the rear. Operate only in an upright position.

Insert two AAA batteries (not included) into the remote control before use. (Note: Not all products include a remote.)

Note on Infrared Heat: Infrared heaters heat objects, not air, unlike traditional space heaters. They are intended to supplement an already heated, insulated room. Specifications assume a single enclosed room. They do not heat through walls or floors and are not a replacement for a main heat source. Infrared heat can take at least 24 hours to warm a room but efficiently maintains temperature. They are not effective in uninsulated spaces like porches, RVs, or garages.

Troubleshooting

Control Panel

Diagram of the control panel showing a digital display, indicator lights for Celsius (°C) and Fahrenheit (°F), a power indicator light, and various buttons for power, flame effect, temperature adjustment, mode selection, and safety lock.

Remote Control

Diagram of the remote control showing buttons for temperature up/down, mode selection, power, flame effect/lock, and timer.

Operating Instructions

1. Turn Heater On/Off

   Press the power button (?) on the control panel or the ON/OFF button (?) on the remote control.

   When the power is turned off, heating elements stop first. The fan continues for up to 90 seconds to dispense residual heat. This is normal.

2. Select Heat Setting

   Press the MODE button on the control panel or remote to toggle between HIGH (1,500 W), LOW (1,000 W), or ECO modes.

   Note: The ECO LED light illuminates when ECO function is active and ambient room temperature falls below 68°F (20°C). In ECO mode, the heater maintains a constant warm 68°F.

3. Set Temperature

   Press the temperature arrows (▲/▼) on the control panel or remote. Temperature can be set between 50°F - 90°F (10°C - 32°C). The heater will cycle on/off to maintain the desired temperature.

   Child Lock: To engage, press and hold the child lock button (?) on the control panel for 5 seconds or on the remote for 3 seconds. "CL" will display. Repeat to unlock (?).

4. Set Timer (Power Off)

   With the heater on, press the Timer button (⏳) on the control panel or remote. The display will show time values (0-12 hours in 1-hour intervals). Press repeatedly to set desired shut-off time.

5. Set Timer (Power On)

   With the heater off, press the Timer button (⏳) on the control panel. The display will show time values (0-12 hours in 1-hour intervals). Press repeatedly to set desired power-on time.

6. Adjust Flame Effect

   Press the Flame Effect button (?) on the control panel or short press on the remote. The unit cycles through high, medium, low, and off brightness levels. This can be set when the heater is on or off.

7. Replace Batteries

   On the remote, apply pressure to the battery cover and slide it away. Insert two AAA batteries (not included). Replace the cover.

   Note: Do not mix old and new batteries, or different battery types (alkaline, carbon-zinc, rechargeable).

Care and Maintenance

WARNING: Before performing any maintenance, unplug the unit and allow it to cool completely.

1. To clean the outer shell, use a soft, damp cloth. A mild detergent may be used if necessary. Dry with a soft cloth. CAUTION: DO NOT let liquid enter the heater.
2. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes. This may damage the heater's surface.
3. DO NOT immerse the heater in water.
4. Wait until the unit is completely dry before use.
5. If storing the heater for a while, remove batteries from the remote control.
6. Store the heater in a cool, dry location. Use original packaging to prevent dust build-up.

Replacing the Flame Effect Bulb

Bulb Requirements: E12 (small) Socket Base, Max 40 watts each (2 bulbs total).

1. Ensure the heater is unplugged. Remove the access panel (1) by unscrewing the six screws.
2. Remove and replace the two light bulbs (2) by unscrewing them from the socket base.
3. Reassemble and reinstall the access panel (1).

WARNING: Do not replace heater light bulbs immediately after use or during heater operation.

Diagrams show the rear of the heater with the access panel (1) and flame effect bulbs (2) indicated.

One-Year Limited Warranty

The manufacturer warrants this heater against defects in materials and workmanship for 1 year from the original purchase date. Your sales receipt is proof of purchase. This warranty applies to personal use only; commercial or rental applications are not covered.

This product is made with high-quality materials and is warranted to be free from defects at the time of purchase. The warranty applies to products manufactured or distributed by Lifesmart, delivered in the continental United States or Canada, and extends to the original purchaser or gift recipient. It becomes valid at purchase and terminates by the specified time frame or owner transfer. Refunds or monetary compensations must be claimed through the place of purchase (retailer), not the manufacturer.

This warranty covers functional parts only. Cosmetics are not covered unless it's a workmanship defect. Shipping damage should be addressed with the shipping company, retailer, or place of purchase.

The manufacturer's sole obligation is to furnish replacement parts for repairable units. The purchaser is responsible for insuring any parts shipped or returned and for prepaying all shipping charges (both ways), including taxes and duties. All exchanged parts become the property of the manufacturer.

Proof of purchase may be required. Alteration, erasing, or forgery of proof of purchase documents will void the warranty. Products with defaced or removed serial numbers are not eligible.

This warranty does not apply if the unit has been subject to negligence, misuse, abuse, unauthorized repairs, inappropriate installations, or events beyond the manufacturer's control. Examples of warranty invalidation include:

• Use of lacquer or paints in/around the heater
• Heater placed on non-approved surfaces
• Electrical requirement deficiencies (e.g., not using a dedicated 15-20 amp outlet)
• Use on extension cords, timers, surge protectors, or GFCI outlets
• Outdoor applications
• Normal wear/tear/weathering
• Pet/consumer accidents
• Purchases from unauthorized dealers

The manufacturer is not liable for any loss due to use/misuse, or incidental/consequential costs or damages. Under no circumstances shall the manufacturer or its representatives be liable for injury to persons or damage to property. Any implied warranty duration equals the applicable warranty stated above. Specifications are subject to change without notice.

This limited warranty grants specific legal rights; other rights may vary by state.

Replacement Parts List

For replacement parts, call technical support at 657-341-0362, 9 a.m. - 5 p.m. PST, Monday - Friday.

Illustrations show individual replacement parts: A - Control Panel, B - Fan, C - Power Board, D - Tip-over Switch, E - Spindle Motor, F - Manual Thermostat, G - Infrared Tube, H - Thermostat Wire, I - Remote Control.