Hisense USER MANUAL

Read the manual carefully and ensure you have fully understood its contents before operating this device for the first time.

Find what you want

This TV is equipped with a user manual and embedded E-Manual (Settings > Support > E-Manual).

E-Manual support functions

Contents

  1. Installing the Stand or Wall Mount Bracket
  2. TV Front and Rear
  3. Connection
  4. Remote Control
  5. Specifications
  6. Other Information

Accessories List

The following accessories are included with TV:

NOTE: The accessories may be different from the list above due to different models, countries / regions. Please refer to the actual accessory bag.

Important Notice

Paragraphs beginning with the symbol ! indicate important instructions, tips or conditions for the following settings.

For your own safety and the optimal performance of your TV, ensure to read the safety instructions before performing any installation.

Compatibility with 3rd party products, software and services are not guaranteed. Hisense cannot be held liable for any damage or loss suffered whilst operating, using or connecting to incompatible devices or apps.

The recording and playback of content on this or any other device may require permission from the owner of the copyright or other such rights in that content. It is your responsibility to ensure that your use of this or any other device complies with applicable copyright legislation in your country. Please refer to that legislation for more information on the relevant laws and regulations involved or contact the owner of the rights of the content you wish to record or playback.

Read these instructions

All rights reserved.

Hereby, Hisense Visual Technology Co., Ltd. declares that the radio equipment type is in compliance with Directive 2014/53/EU and Radio Equipment Regulations 2017 of UK. Please enter the model name at the following internet address to read the full text of the declaration of conformity: https://global.hisense.com/support/certificate-download/.

Please refer to the rating label for TV model name and find Bluetooth remote control model name on the remote control or inside the remote control cover.

Safety Instructions

To ensure safe and correct use of this product, always comply with the following precautions to avoid dangerous situations and damage to your unit:

The intended use and ambient conditions for this TV

This TV is intended for the rendering of video and audio signals, on a table-top or wall-mounted, in a home or office environment. It must not be used in rooms with a high level of humidity or dust concentration. The warranty is only valid if used as intended by the manufacturer.

WARNING

High humidity and dust concentration may lead to current leaks in the device. To reduce the risk of fire or electrical shock:

Stability Hazard

WARNING

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

Moving/Transportation

Before moving this TV, disconnect all cables and move in the vertical position only. Grasp the device on the upper and lower edges of the frame.

Power Supply

Incorrect voltages can damage the TV. Only connect this unit to a power supply with the correct voltage and frequency noted on the type plate, using the supplied power cable.

Power plug and power cable

Set-up

Air ventilation and high temperatures

Install your TV only where there is proper ventilation, and ensure that there is at least 10 cm free space on the sides and 20 cm above the unit for air circulation. Excessive heat and obstruction of ventilation could lead to fire or early failure of some electric components.

The Stand

The LED screen

Despite thorough care when manufacturing this display, it cannot be 100% guaranteed that no sub-pixel defects will occur due to technical reasons. These cannot be considered as a device defect in terms of the guarantee. They will not affect the performance and reliability of the TV.

To prevent "image burn", avoid displaying still images for long periods of time, there is a possibility that a copy of the image may remain. If the aspect ratio is set to 4:3 for a long period of time, image burn may occur on the black areas. Image burn is not covered by the warranty.

Radio waves

Built-in wireless LAN

Warning about off-gassing

New furniture, carpet, paint, building materials and electronics can release chemicals into the air through evaporation. After you set your TV up and turn it on for the first time, you may notice a slight smell within a couple of hours. This is because some components of TV are heating up for the first time. The materials that Hisense uses fully meet the environmental requirements and regulations. Your TV is working just fine and the fumes from the off-gassing will diminish eventually.

Supervision

Volume

Loud music and noises can lead to irreversible damage to your ears. Avoid extreme volume, especially over long periods and when using headphones.

If you hear a drumming noise in your ears, turn down the volume or temporarily stop using headphones.

Thunder Storms

Pull out the power plug and all connected antenna cables from the TV during a thunderstorm. Overvoltage caused by lightning strikes can damage the TV via the antenna system, as well as the wall socket.

Long periods of absence

As long as the power plug is connected to a live socket outlet, the TV will consume power even in standby mode. The power plug and all connected antenna cables should be disconnected out during long periods of absence.

Cleaning and care

CAUTION:

Unplug the power cord prior to cleaning the TV.

Clean the TV, the screen, and the remote control with a soft, moist, clean and colour-natural cloth only. Do not use any chemicals.

The surface of the display panel is treated and may be easily damaged. Take care not to scratch it with fingernails or other hard objects.

Also wipe the power plug with a dry cloth at regular intervals.

Service/Repair

Never remove the cover/back of the TV; there are no user serviceable parts inside. Refer all service to qualified service personnel.

Packaging

Keep the anti-moisture materials and plastic bags out of reach of children. Plastic bags can cause suffocation and the anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the nearest hospital.

Modification

Do not attempt to modify this product in any way. Unauthorised modification could void the warranty of this unit, cause electric shock and fires.

Remote Control batteries

Outdoor Antenna Grounding

If an outdoor antenna used, be sure the antenna system is protected against voltage surges and built-up static charges.

Disposal

Refer to the recycling section of this manual.

Installing the Stand or Wall Mount Bracket

CAUTION

Installing the stand

Follow the illustrations and textual instructions below to complete the installation steps:

43"/50"/55"/65"/75"

  1. Carefully place your TV face-down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
  2. Take out the 2 stands from the accessory bag and then insert the stands into the bottom slots of the TV.
  3. Secure the stands to the TV with the 4 screws in accessory tightly.

43"

Base Stand - Screws: M4×16

50"/55"/65"

Base Stand - Screws: M5×12

75"

Note: If your table is long enough to place the TV on top of, then insert the base stands into the screw holes 'A' that are shown in the illustration. If your table is NOT long enough, then insert the base stand into the screw holes 'B' that are shown in the illustration. Note that these two installation methods cannot be mixed.

Base Stand - Screws: M5×12

85"

  1. Carefully place your TV face-up on a soft, flat surface to prevent damage to the TV or scratching to the screen.
  2. Take out the 2 stands from the accessory bag and then insert the stands into the bottom slots of the TV.
  3. Secure the stands to the TV with the 6 screws in accessory tightly.

Note: If your table is long enough to place the TV on top of, then insert the base stands into the screw holes 'A' that are shown in the illustration. If your table is NOT long enough, then insert the base stand into the screw holes 'B' that are shown in the illustration. Note that these two installation methods cannot be mixed.

Base Stand - Screws: M5×16

Base Stand - Screws: M5×16

Base Stand - Screws: M5×16

Base Stand - Screws: M5×16

Installing the wall mount bracket

Before you follow the third-party manufacturer instructions to attach the wall mount, be sure to do the following things:

  1. Place the TV on a clean, safe and cushioned surface.
  2. Remove the TV stands if you have already attached them.
  3. Take the nuts out of the accessory bag and tighten the nuts into the holes of the back cover (See Fig. 1) (only for 50"/55"/65").
  4. Place spacers (not included) between the TV and the bracket (See Fig. 2).

CAUTION

When mounting the TV on a wall, follow instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.

Standard dimensions are shown below.

Item43"50"
Dimension (W × H × D)37.9 x 22.0 × 2.9 inches (963 × 560 × 74 mm)44.1 x 25.6 × 3.1 inches (1119 × 649 × 80 mm)
With Stand37.9 x 24.1 x 8.8 inches (963 × 611 × 223 mm)44.1 x 27.6 x 10.8 inches (1119 × 702 × 274 mm)
Weight16.3 lbs (7.4 kg)20.9 lbs (9.5 kg)
With Stand17.2 lbs (7.8 kg)22.0 lbs (10.0 kg)
Active Screen Size (Diagonal)108 cm126 cm
Audio power7W + 7W10W + 10W
Operating mode power density0.020 Watts/cm²0.018 Watts/cm²
Item55"65"
Dimension (W × H × D)48.6 × 28.2 x 3.2 inches (1234 × 716 × 81 mm)57.2 x 33.0 x 3.0 inches (1453 × 838 × 76 mm)
With Stand48.6 x 30.2 x 10.8 inches (1234 × 768 x 274 mm)57.2 x 35.3 × 11.8 inches (1453 × 897 x 300 mm)
Weight24.5 lbs (11.1 kg)33.1 lbs (15.0 kg)
With Stand24.9 lbs (11.3 kg)33.5 lbs (15.2 kg)
Active Screen Size (Diagonal)139 cm164 cm
Audio power10W + 10W10W + 10W
Operating mode power density0.016 Watts/cm²0.017 Watts/cm²
Item75"85"
Dimension (W × H × D)66.0 x 37.8 × 3.4 inches (1676 × 960 × 87 mm)74.5 x 43.0 × 4.0 inches (1892 × 1092 × 102 mm)
With Stand66.0 x 41.1 × 14.6 inches (1676 × 1044 × 370 mm)74.5 x 46.5 × 18.7 inches (1892 × 1182 × 474 mm)
Weight50.3 lbs (22.8 kg)79.4 lbs (36.0 kg)
With Stand50.9 lbs (23.1 kg)81.8 lbs (37.1 kg)
Active Screen Size (Diagonal)189 cm215 cm
Audio power15W + 15W15W + 15W
Operating mode power density0.013 Watts/cm²0.017 Watts/cm²

Wall mount hole pattern (mm): 200 × 300 (43"), 200 × 400 (50"/55"), 300 × 400 (65"), 400 × 300 (75"), 600 × 400 (85")

Wall mount screw size: M6 (43"/50"/55"/65"/75"), M8 (85")

We do not recommend hanging the TV on a slanted wall, and when wall mounting make sure your television remains parallel to the wall and does not lean forward.

NOTE: The diameter and length of the screws differ depending on the wall mount bracket model. Wall mount bracket is optional. Your TV may not have wall mount bracket. Please refer to the actual accessories.

TV Front and Rear

Power indicator / Power button (Standby/Source)

ItemDescription
Power indicatorThe light is white in standby mode. If you want to turn off the power indicator light, please select Settings > System > Advanced Settings > Power Indicator to disable it.
Power button (Standby/Source)Press the button to turn the TV on. Press it again to bring up the control menu and move the focus between different inputs. Long press the button to make a selection.

NOTE

43"/50"/55"

AC INPUT

AV IN

65"

AC INPUT

LAN

DIGITAL AUDIO OUT

75"/85"

AC INPUT

LAN

DIGITAL AUDIO OUT

43"/50"/55"

43"/50"/55" 65"/75"/85"

COMMON INTERFACE (CARD FACE FRONT)

USB 1 DC 5V = 0.5A(MAX)

HDMI 1 4K@60Hz

ANT 2 DVB-S/S2

ANT 1 DVB-T/T2/C

AUDIO OUT 13/18V=420mA

HDMI 3(eARC) 4K@60Hz

HDMI 2 4K@60Hz

USB×2 HEADPHONE

COMMON INTERFACE (CARD FACE FRONT)

DIGITAL AUDIO OUT

ANT 2 DVB-S/S2

ANT 1 DVB-T/T2/C

DC 5V = 0.5A(MAX) 13/18V = 0.5A

HDMI 3(ARC) 4K@60Hz

HDMI 2 4K@60Hz

USB 2

Connection

Terminals

ANT 1 DVB-T/T2/C

ANT 2 DVB-S/S2

HEADPHONE

ANT OUT

DIGITAL AUDIO OUT

HDMI (eARC)

HDMI

HDMI

Audio Amplifier/Speaker

Audio Amplifier/Speaker

DVD/Blu-Ray/AV receiver/Set-top Box

43"/50"/55"

AV IN

Yellow(Video)

White(L)

Red(R)

VCR/DVD Player/ Recorder/Set-top box/ Satellite Receiver/ Video Camera

Cables are not included.

65"/75"/85"

AV IN

Red(R)

White(L)

Yellow(Video)

VCR/DVD Player/ Recorder/Set-top box/ Satellite Receiver/ Video Camera

Cables are not included.

COMMON INTERFACE (CARD FACE FRONT)

CAM CARD

USB

DC 5V 0.5A(MAX)

NOTE

NOTE

LAN (Wired setup)

Connect your TV to your network by connecting the LAN port on the back of your TV to an external modem or router using a LAN (Ethernet/Cat 5) cable. See the illustration below.

TV JACK LAN Cable LAN IP Sharer (Router) (with DHCP server) LAN Cable External Modem (ADSL / VDSL / Cable TV) Modem Cable

Wireless setup

To connect your TV to your network wirelessly, you need a wireless router or modem. See the illustration below.

Wireless LAN Adapter built-in TV set Wireless router with DHCP LAN Cable

NOTES

Remote Control

Buttons of remote control

BUTTONDESCRIPTION
Power on/StandbyPower on/Standby
Select input sourcesSelect input sources
Number buttonSelect a channel or input numbers
Four colour buttonsSpecial function buttons
GUIDEDisplay the Electronic Program Guide (DTV mode)
CH.LISTDisplay the Channel List on the screen
Playpad keysPlaypad keys
Press to enter Menu
A/V /< />D-pad (up/down/left/right navigation buttons)
OKConfirmation button
Under the Menu or App, return to the previous place
Display the Home screenDisplay the Home screen
VOLVolume (up/down)
CHChannel (up/down)
Mute and restore soundMute and restore sound
EXITExit the menu or exit the application
Activate the microphoneActivate the microphone
INFODisplay the current program information*
SUBTITLEActivate or deactivate the subtitle mode
APPSFast access to app store
TEXTTurn on/off the teletext function**
APPQuick access buttons to APP
Custom button to launch input or apps quicklyCustom button to launch input or apps quickly

NOTE The included remote control will vary depending on model, country/region. Check information according to the actual remote control in the accessory bag.

Buttons listed here are for reference only. Actual remote control may vary depending on model, country/region.

* For models with (TEXT) button, long press to be used as INFO.

** For models with INFO button, long press to be used as TEXT.

Installing Batteries in the Remote Control

  1. Slide the back cover to open the battery compartment of the remote control.
  2. Insert two AAA size batteries. Make sure to match the (+) and ( - ) ends of the batteries with the (+) and ( - ) ends indicated in the battery compartment.
  3. Close the battery compartment with the cover.

NOTE

Pairing the Remote Control (only for Bluetooth remote control)

Pair the remote to the TV after you power it on. Keep the remote control within 3 metres from the TV. Press any button (except power and mic button) to pair.

NOTE

Remote Control Operation Range

  1. The remote control can work at a distance of up to 8 metres in front of the TV set.
  2. The remote control angle: taking the remote sensor as an apex, 6 metres away, its controlled horizontal angle is within ±30°, while the vertical angle is within ±15°.
  3. The operating distance may vary depending on the brightness of the room.

15° 15° 6m 8m 6m 30° 30° 6m 8m 6m

Disposal of this unit

Product should not be damaged, dismantled or thrown in municipal waste. It should be packed and handed over to authorised re-cycler.

Specifications

Features, appearance and specifications are subject to change without notice.

Item43"50"
Dimension (W × H × D)37.9 x 22.0 × 2.9 inches (963 × 560 × 74 mm)44.1 x 25.6 × 3.1 inches (1119 × 649 × 80 mm)
With Stand37.9 x 24.1 x 8.8 inches (963 × 611 × 223 mm)44.1 x 27.6 x 10.8 inches (1119 × 702 × 274 mm)
Weight16.3 lbs (7.4 kg)20.9 lbs (9.5 kg)
With Stand17.2 lbs (7.8 kg)22.0 lbs (10.0 kg)
Active Screen Size (Diagonal)108 cm126 cm
Audio power7W + 7W10W + 10W
Operating mode power density0.020 Watts/cm²0.018 Watts/cm²
Item55"65"
Dimension (W × H × D)48.6 × 28.2 x 3.2 inches (1234 × 716 × 81 mm)57.2 x 33.0 x 3.0 inches (1453 × 838 × 76 mm)
With Stand48.6 x 30.2 x 10.8 inches (1234 × 768 x 274 mm)57.2 x 35.3 × 11.8 inches (1453 × 897 x 300 mm)
Weight24.5 lbs (11.1 kg)33.1 lbs (15.0 kg)
With Stand24.9 lbs (11.3 kg)33.5 lbs (15.2 kg)
Active Screen Size (Diagonal)139 cm164 cm
Audio power10W + 10W10W + 10W
Operating mode power density0.016 Watts/cm²0.017 Watts/cm²
Item75"85"
Dimension (W × H × D)66.0 x 37.8 × 3.4 inches (1676 × 960 × 87 mm)74.5 x 43.0 × 4.0 inches (1892 × 1092 × 102 mm)
With Stand66.0 x 41.1 × 14.6 inches (1676 × 1044 × 370 mm)74.5 x 46.5 × 18.7 inches (1892 × 1182 × 474 mm)
Weight50.3 lbs (22.8 kg)79.4 lbs (36.0 kg)
With Stand50.9 lbs (23.1 kg)81.8 lbs (37.1 kg)
Active Screen Size (Diagonal)189 cm215 cm
Audio power15W + 15W15W + 15W
Operating mode power density0.013 Watts/cm²0.017 Watts/cm²

Specifications

Item
Power consumption when turned offN.A.
Power consumption in standby mode0.5 W
Screen resolution3840 x 2160
Power consumptionPlease refer to the rating label.
Power supplyPlease refer to the rating label.
Receiving systemsAnalog: PAL-D/K, B/G, I, SECAM-D/K, B/G
DigitalDVB-T/T2, DVB-C, DVB-S/S2
Frequency Range2.4-2.4835GHz, 5.15-5.85GHz
Wireless LAN Module specificationsOutput Power (Max.)2.4-2.4835GHz, 17dBm, 5.15-5.25GHz 14dBm, 5.25-5.35GHz(DFS Band) 14dBm, 5.49-5.71GHz(DFS/TPC Band) 14dBm, 5.725-5.85GHz(for Non EU) 14dBm
Frequency Range2.4-2.4835GHz
Bluetooth Module specificationsOutput Power (Max.)2.4-2.4835GHz,Class1,6dBm
Environmental conditionsTemperature: 41°F - 95°F (5°C - 35°C), Humidity: 20% - 80% RH, Atmospheric pressure: 86 kPa - 106 kPa
HDMI InputRGB / 60Hz (640×480, 800×600, 1024×768), YUV / 60Hz (480i, 480p, 720p, 1080i, 1080p), YUV / 50Hz (576i, 576p, 720p, 1080i, 1080p), 3840×2160 / 24Hz, 3840×2160 / 25Hz, 3840×2160 / 30Hz, 3840×2160 / 50Hz, 3840×2160 / 60Hz

Other Information

Recycling/Licenses

WEEE (Waste Electronic Electric Equipment) European Directive 2012/19/EU

This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Batteries

In accordance with the Battery Directive, used batteries should not be disposed of in the domestic waste. Dispose your batteries in the collection containers specific for this purpose in retail stores.

ROHS (Restriction of Hazardous Substance) European Directive 2011/65/EU

This European directive limits the use of dangerous and hazardous substances which are difficult to recycle. This allows recycling easily the EEE and contributes to the safeguard of the environment. Substances included in this product match to the RoHS directive.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2022 Dolby Laboratories. All rights reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

EPREL Registration Information

EPREL-Registrierungsdaten

Información del registro EPREL

Informazioni di registrazione EPREL

Informação de Registo EPREL

Informations sur l'enregistrement EPREL

EPREL-registratiegegevens

43E7NQ (1832751)

43E77NQ (1832780)

43E78NQ (1832784)

43E79NQ (1832791)

43E71NQ (1854075)

43E7NQTUK (1832800)

43E77NQTUK (1832811)

43E78NQTUK (1832824)

43E79NQTUK (1832832)

50E7NQ (1874832)

50E77NQ (1874864)

50E78NQ (1874896)

50E79NQ (1874904)

50E71NQ (1874916)

50E7NQTUK (1874920)

50E77NQTUK (1874924)

50E78NQTUK (1874928)

50E79NQTUK (1874936)

55E7NQ (1807610)

55E77NQ (1808508)

55E78NQ (1808522)

55E79NQ (1808523)

55E71NQ (1852461)

55E7NQTUK (1808525)

55E77NQTUK (1808535)

55E78NQTUK (1808548)

55E79NQTUK (1830601)

65E7NQ (1842241)

65E77NQ (1842269)

65E78NQ (1842270)

65E79NQ (1842273)

65E71NQ (1852451)

65E7NQTUK (1842275)

65E77NQTUK (1842279)

65E78NQTUK (1842291)

65E79NQTUK (1842294)

75E7NQ (1874678)

75E77NQ (1874728)

75E78NQ (1874730)

75E79NQ (1874737)

75E71NQ (1874817)

75E7NQTUK (1874740)

75E77NQTUK (1874742)

75E78NQTUK (1874746)

75E79NQTUK (1874822)

85E7NQ (1874762)

85E77NQ (1874771)

85E78NQ (1874774)

85E79NQ (1874777)

85E71NQ (1874810)

85E7NQTUK (1874779)

85E77NQTUK (1874780)

85E78NQTUK (1874783)

85E79NQTUK (1874814)

Models: 55E7N QLED 4K Ultra HD HDR Smart TV, 55E7N, QLED 4K Ultra HD HDR Smart TV, Ultra HD HDR Smart TV, HDR Smart TV, Smart TV

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