Hisense TV User Manual

Introduction

This user manual provides comprehensive instructions for setting up and using your Hisense television. Please read the manual carefully to ensure safe and optimal operation.

E-Manual Support Functions

Your TV is equipped with an embedded E-Manual accessible via the TV's settings. You can also use the following functions:

• Search: Find specific help topics.
• Try Now: Directly access a function page.
• QR Code: Scan to open the E-Manual on your mobile device.

Contents

• Installation
• TV Front and Rear
• Connection
• Remote Control
• Specifications
• Other Information

Accessories List

The following accessories are typically included with your TV:

• User Manual × 1
• AAA Battery × 2
• Screw × 4
• Base Stand × 2
• Remote Control × 1
• Power Cord × 1
• Nut × 2 (for wall mount bracket)
• Warranty Card × 1

NOTE: Accessories may vary by model, country, or region. Please refer to the actual accessory bag.

Important Notice & Safety Instructions

Important Notice: Paragraphs marked with the ! symbol contain important instructions, tips, or conditions for settings.

For your safety and optimal performance, read the safety instructions before installation. Hisense is not liable for damage caused by incompatible third-party products, software, or services.

Ensure your use complies with applicable copyright legislation when recording or playback content.

Safety Instructions:

• General Precautions:
• Read all instructions.
• Heed all warnings.
• Keep these instructions.
• Ensure proper ventilation: at least 10 cm space on sides and 20 cm above the unit.
• Do not expose the TV to rain, moisture, or liquids.
• Do not touch the TV with wet hands.
• Keep away from direct air-conditioning and naked flames.
• If the TV is moved from a cold to a hot environment, allow it to acclimatize for an hour.
• In case of fire, use a CO2 or powder fire extinguisher.

Electrical Safety:

• ! CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN. Refer servicing to qualified personnel.
• The lightning flash symbol alerts to uninsulated dangerous voltage.
• The exclamation point symbol alerts to important operating and maintenance instructions.
• AC voltage is indicated by a specific symbol.
• Class II product symbol indicates no safety connection to protective earthing is required.

Stability Hazard:

• A falling television can cause serious injury or death.
• Always use manufacturer-recommended stands or mounting methods.
• Ensure furniture can safely support the TV.
• Do not place the TV overhanging the edge of furniture.
• Educate children about the dangers of climbing on furniture.
• Route cords to prevent tripping hazards.
• Never place the TV in an unstable location.
• Anchor furniture and TV if placing on tall furniture.
• Do not place the TV on cloth or materials that could interfere with stability.
• Keep tempting items (like remote controls) away from the top of the TV or furniture.

Moving/Transportation:

• Disconnect all cables before moving.
• Move the TV in a vertical position only.
• Grasp the TV by the upper and lower edges of the frame.
• Do not press or stress the front panel. Two or more people may be needed for larger TVs.
• If laying the TV down, place it face-down on a soft, flat surface.
• The LED screen is glass and can break. Use rubber gloves. If the screen is damaged, liquid crystal may leak. Rinse skin with water immediately upon contact.

Power Supply:

• Connect only to a power supply with the correct voltage and frequency.
• Ensure the power plug is easily accessible for disconnection.
• The unit consumes power even in standby mode.
• Do not overload power outlets or use damaged cords/sockets.
• Switch off and unplug the TV when not in use.
• Wait at least 5 seconds before turning the TV back on after powering off.
• Do not touch the power plug with wet hands.
• Do not place heavy objects on the power cable. Route cables to avoid kinks, sharp edges, or chemicals.
• Pull the power plug, not the cable, when disconnecting.
• Do not place the power cable near high-temperature objects.
• Do not move the TV with the power cable plugged in.
• Use only the supplied power cord.
• The mains plug serves as the disconnect device.

Set-up:

• Ensure the location can support the TV's weight.
• Place on a level, sturdy, horizontal base.
• Ensure the unit does not overhang the edge of furniture.
• Use caution when moving furniture with the TV on it.
• Choose a clean location away from heat sources, plants (pollen, dust, water), and potential knocks.
• Place the TV in a normal upright horizontal position. It must not be operated vertically, lying flat, or hanging overhead.
• When wall-mounting, follow bracket instructions and ensure cables are not strained.

Air Ventilation and High Temperatures:

• Ensure proper ventilation with at least 10 cm side and 20 cm top clearance.
• Excessive heat can lead to fire or component failure.
• Do not place cloth, paper, or other materials over ventilation openings.
• Take care not to touch hot ventilation openings.
• Do not insert foreign objects into vents.

The Stand:

• Use only the supplied stand.
• Do not modify or use a warped or damaged stand.
• Ensure all screws are securely tightened during setup.
• Prevent the TV from impact during stand attachment.
• Ensure children do not climb onto the stand.
• Attach or remove the stand with at least two people.
• Prevent small items from entering ventilation slots, as they can cause short circuits.
• If an object enters the unit, unplug and contact service.

The LED screen:

• Sub-pixel defects may occur due to technical reasons and are not considered defects.
• To prevent "image burn", avoid displaying still images for long periods.
• Image burn may occur if the aspect ratio is set to 4:3 for extended periods. Image burn is not covered by warranty.

Radio Waves:

• Do not use the TV in medical institutions or near medical equipment.
• Avoid use near automatic doors or fire alarms, as radio waves may interfere.
• If you have a pacemaker, maintain a distance of at least 22 cm from the TV.

Built-in Wireless LAN:

• Do not connect to networks without usage rights. Data transmitted wirelessly may be intercepted.
• The built-in Wireless LAN supports IEEE 802.11a/b/g/n/ac. Use an 802.11ac router for best performance.

Warning about Off-gassing:

• New products may release a slight smell due to evaporation of materials. This is normal and will diminish over time.

Installation

CAUTION: Disconnect the AC power cord before installing a stand or wall mount brackets. The TV display is fragile; avoid scratching or pressure.

Installing the stand:

1. Place the TV face-down on a soft, flat surface.
2. Insert the stands into the bottom slots of the TV.
3. Secure the stands with the provided screws (M5×12).

For 55" and 65" TVs: Two base stands attach to the bottom slots using screws.

For 75" TVs: Use screw holes 'A' if the table is long enough, or screw holes 'B' if the table is not long enough. Do not mix installation methods.

Installing the wall mount bracket:

• Follow third-party manufacturer instructions.
• Place the TV on a clean, cushioned surface.
• Remove TV stands if attached.
• Attach nuts (M6×12) to the back cover holes (for 55"/65").
• Place spacers (not included) between the TV and the bracket.

CAUTION: Improper wall mounting can cause the TV to fall, leading to damage or injury.

Standard Dimensions:

NOTE: Screw diameter and length may vary. Wall mount bracket is optional.

Do not hang the TV on a slanted wall. Ensure the TV remains parallel to the wall and does not lean forward.

TV Front and Rear

Power indicator/Power button (Standby/Source):

NOTE:

• ANT2 Jack supports satellite antenna power (13/18V, 420mA max).
• Check jack position and type before connecting. Loose connections can cause image or color problems.
• Ensure A/V device compatibility with the TV.
• Disconnect the mains plug before connecting external equipment to avoid electric shock.
• Allow several seconds for the TV to load programs after powering on. Avoid rapid power cycling.

Connections

Terminals:

Diagrams illustrate connections for ANT 1/2 (DVB-T/T2/C, DVB-S/S2), DIGITAL AUDIO OUT, HEADPHONE, HDMI (eARC), HDMI, AV IN, COMMON INTERFACE, and USB ports.

NOTE: Excessive sound pressure from earphones can cause hearing loss.

AV IN Connection Diagram: Shows connections for Video (Yellow), Audio L (White), and Audio R (Red) from a VCR/DVD Player/Satellite Receiver/Video Camera.

NOTE:

• Do not repeatedly insert/remove the Common Access Module to avoid interface damage.
• A CI+ module and card are required for encrypted channels. CI+ support may vary by region.

USB Notes:

• Exceeding total current consumption can cause damage. USB 1.1/2.0 devices: max 500mA. USB 3.0: max 1A.
• High-capacity mobile hard disks with impulse current ≥ 1A may cause TV rebooting or self-locking.

LAN (Wired setup)

Connect your TV to your network using a LAN (Ethernet/Cat 5) cable from the TV's LAN port to your modem or router.

It is recommended to use a modem/router with DHCP for automatic IP configuration.

Diagram: Shows TV JACK (LAN) connected via LAN Cable to IP Sharer (Router) and External Modem.

Wireless setup

To connect wirelessly, you need a wireless router or modem.

The built-in Wireless LAN Adapter supports IEEE 802.11a/b/g/n/ac. Using an 802.11ac router is recommended for better quality streamed video and media.

Diagram: Shows Wireless LAN Adapter (built-in TV set) connected wirelessly to a Wireless router with DHCP via LAN Cable.

NOTES:

• The TV does not support external USB network adapters; use the built-in adapter.
• DHCP support on the wireless router simplifies connection.
• Ensure compatibility with security systems (WPA, WEP, WPA2).
• Maintain a distance of less than 10 meters between the router and TV for smooth network performance.

Remote Control

Buttons of remote control:

NOTE: Remote control appearance may vary by model and region.

Installing Batteries in the Remote Control

1. Slide the back cover to open the battery compartment.
2. Insert two AAA batteries, matching polarity (+/-).
3. Close the battery compartment.

NOTE:

• Dispose of batteries properly.
• Do not mix battery types or used/new batteries.
• Remove depleted batteries promptly.
• Remove batteries if the remote will not be used for a long time.
• Avoid extreme temperatures and dispose of batteries safely to prevent explosion or leakage.
• Battery chemicals can cause skin irritation; wash hands if contact occurs.
• Use only the correct battery type to avoid fire or explosion.

Pairing the Remote Control (Bluetooth):

• Turn on the TV. Keep the remote within 3 meters.
• Press any button (except Power and Mic) to pair.
• In special cases, press and hold the [=] button to pair.
• If pairing fails due to interference, remove the interference source and try again.
• If the remote malfunctions, remove and reinsert batteries.
• The remote cannot be paired while the TV is in standby mode.

Remote Control Operation Range:

• Effective range up to 8 meters.
• Controlled angle: ±30° horizontal, ±15° vertical at 6 meters.
• Operating distance may vary with room brightness.

Disposal of this unit:

Do not dispose of in municipal waste. Pack and hand over to an authorized recycler.

Specifications

Other Information

Recycling/Licenses:

• WEEE (Waste Electronic Electric Equipment) European Directive 2012/19/EU: This symbol indicates the product should not be disposed of with household waste. Hand it over to a designated collection point for recycling.
• Batteries: Do not dispose of used batteries in domestic waste. Use designated collection containers.
• ROHS (Restriction of Hazardous Substance) European Directive 2011/65/EU: This directive limits hazardous substances. This product complies with RoHS directives.

Trademarks:

• HDMI, HDMI High-Definition Multimedia Interface, and HDMI Logos are trademarks of HDMI Licensing Administrator, Inc.
• Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
• DTS patents and trademarks are registered by DTS, Inc.

EPREL Registration Information

The following are EPREL registration details for various Hisense TV models:

• 55E7Q PRO (2186208), 55E77Q PRO (2186446), 55E78Q PRO (2186452), 55E79Q PRO (2186454), 55E71Q PRO (2186455), 55E7QTUK PRO (2186456), 55E77QTUK PRO (2186458), 55E78QTUK PRO (2186460), 55E79QTUK PRO (2186462)
• 75E7Q PRO (2194199), 75E77Q PRO (2194215), 75E78Q PRO (2194225), 75E79Q PRO (2194230), 75E71Q PRO (2194232), 75E7QTUK PRO (2194233), 75E77QTUK PRO (2194236), 75E78QTUK PRO (2194239), 75E79QTUK PRO (2194240)
• 65E7Q PRO (2171187), 65E77Q PRO (2171225), 65E78Q PRO (2171226), 65E79Q PRO (2171229), 65E71Q PRO (2171230), 65E7QTUK PRO (2171233), 65E77QTUK PRO (2171234), 65E78QTUK PRO (2171236), 65E79QTUK PRO (2171237)

Hisense TV Sound Companion

Hisense Soundbar Series:

• Flex Series: Features Hi-Concerto, Dolby Atmos, and EzPlay. Models include HT Saturn.
• AX Series: Features Hi-Concerto, Dolby Atmos, and EzPlay. Models include AX5140Q, AX5125H, AX5100Q, AX3120Q.
• HS Series: Features TV Mode, Dolby Audio, and EzPlay. Models include HS3100, HS2100, HS2000.

Specifications Table:

* Please refer to Hisense website for further details and compatibility information.