Product Identification
| Category | Electronic & Appliance |
| Brand | Xiaomi |
| Model | Xiaomi Smart Camera C500 Dual |
| Place of Manufacture | China |
Key Features
- Two 4MP Lenses linkage view
- Full Panorama
- Human Tracking
- Cry Detection
- Pet Tracking
- Ultra-low Light Color Mode
Technical Specifications
| Specification | Details |
|---|---|
| Rated Input | 5V⎓2A |
| Net Weight | Approx. 305g |
| Item Dimensions | 78 x 77 x 128mm |
| Resolution | 2560 x 1440 |
| Video Codec | H.265 |
| Wireless Connectivity | Wi-Fi IEEE 802.11 a/b/g/n/ac/ax 2.4 GHz/5GHz, Bluetooth 5.3 |
| Compatible with | Android 8.0 & iOS 12.0 or above |
| Storage | MicroSD card (16 GB to 256 GB) |
Packaging Contents
- Xiaomi Smart Camera C500 Pro × 1
- Charging Cable × 1
- Wall Mount Kit × 1
- User manual × 1
- Warranty Notice × 1
Service and Support
Service Center Information
Provider: Xiaomi Hong Kong Exclusive Service Center
Address: Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok, Hong Kong
Business Hours: Mon to Sun: 10:00-19:00 (Except Public Holidays)
Hotline: +852 3104 1078
Customer Service
Hotline: 3077-3620
Business Hours: 09:00-18:00, Mon to Sun (includes public holidays)
Exchange Policy
Customers may exchange faulty units (handset and accessory) within 7 days of the Sales Memo date, provided a valid sales memo is presented and the damage is not accidental or human-inflicted. The exchange is subject to Xiaomi's terms and conditions. Please refer to the Xiaomi Hong Kong Website for details: https://www.mi.com/hk/service/exchange/.
Warranty Period
12 months
Provider Information
The information presented is extracted from manufacturer/supplier literature.
Provided by: Hong Kong Telecommunications (HKT) Limited / CSL Mobile Limited
Enquiry Hotline: 2512 3123
Website: http://hkcsl.com
