Xiaomi Smart Camera C500 Dual User Manual

Product Overview

This document provides a comprehensive user manual for the Xiaomi Smart Camera C500 Dual. It covers product features, installation, usage, specifications, and safety information.

Package Contents

The package includes the following items:

• Fig. A
  • 1. Xiaomi Smart Camera C500 Dual
  • 2. Installation Bracket
  • 3. Power Adapter
  • 4. User Manual
  • 5. Positioning Sticker
  • 6. Power Connection Cable
  • 7. Wall Mounting Kit
  • 8. Manual

Note: Illustrations in this manual are for reference purposes only. Actual product and functions may vary due to product enhancements.

Camera Components

The camera unit features the following components:

• Fig. B
  • 1. Indicator Light
  • 2. Gimbal Camera Lens
  • 3. Microphone
  • 4. microSD Card Slot (visible when the lens is facing upward)
  • 5. Fixed Camera Lens
  • 6. Loudspeaker
  • 7. Reset Button
  • 8. Power Port

How to Use

Installing a microSD Card

Ensure the camera is unplugged from power. Tilt the gimbal camera lens upward to expose the microSD card slot. Insert a microSD card with the contact surface facing downwards into the slot. (Fig. C-1)

CAUTION: Unplug the camera when inserting or removing the microSD card. Use a microSD card from a qualified brand (supports 16 GB to 256 GB, FAT32 format only). The card may need to be formatted to FAT32 via the Xiaomi Home app's storage settings. A read/write speed of no less than U1/Class 10 is recommended.

Turning On

Plug the power adapter cable into the camera's power port. The camera will turn on automatically. (Fig. C-2) A solid orange indicator light and a voice prompt confirm successful power-on.

Note: Use the original power adapter cable. Do not force the lens to rotate. If lens positioning is inaccurate, calibrate it in the Xiaomi Home app.

Indicator Status

• Solid Orange: Awaiting connection / Reset successful
• Blinking Blue: Connecting to server / OTA update in progress...
• Blinking Orange: Connecting to a network...
• Solid Blue: Connected successfully / Working normally

Connecting with the Xiaomi Home App

This product works with the Xiaomi Home app for control and interaction with other smart home devices.

Scan the QR code to download and install the app. If the app is already installed, you will be directed to the connection setup page. Alternatively, search for "Xiaomi Home" in your app store.

Open the Xiaomi Home app, tap "+" on the upper right, and follow the on-screen instructions to add your device.

Notes: App versions may be updated; follow instructions based on the current version. Ensure a stable network connection and that the camera is on (orange indicator) before connecting. The indicator turns blue upon successful connection. Use Xiaomi Home app version 9.4 or later.

Reset

To change the network or Xiaomi account connected to the camera, press and hold the reset button for approximately 7 seconds until a voice prompt confirms the reset is complete. Resetting the camera will not delete any data on the microSD card.

Installation

The camera can be placed on a horizontal surface (desk, dining table, coffee table) or mounted on a wall.

Desktop Placement

For desktop placement, position the camera on a table edge or an elevated surface for a better wide-angle view of the fixed lens.

Wall Mounting

1. Stick the mounting template sticker to a suitable wall position. Drill holes aligning with the sticker's holes (approx. 6 mm diameter, 30 mm depth). (Fig. D-1)

2. Insert the plastic wall plugs into the drilled holes. (Fig. D-1)

3. Align the wall mount holes with the drilled holes. Insert screws through the mount holes and tighten them into the wall plugs using a Phillips head screwdriver. (Fig. D-2)

4. Align the grooves on the bottom of the camera with the raised part on the wall mount. Hold both parts and turn the wall mount clockwise until it locks into place. (Fig. D-3)

5. Adjust the wall mount shaft for a suitable camera angle. Horizontally turn the camera to adjust the fixed lens's horizontal direction. Vertically turn the camera along the direction indicated by "=" on the wall mount to adjust the fixed lens's pitching angle. (Fig. D-4)

Precaution: The wall must be able to support at least three times the total weight of the camera.

WARNING: The camera must be securely fixed to the ceiling or wall according to the installation instructions to prevent possible injury.

Precautions

• The operating temperature range for this camera is -10°C to 40°C. Do not use in environments with temperatures outside this range.
• This is a precision electronic product. Avoid extremely humid environments or locations where water may ingress.
• To improve performance, avoid placing the lens facing reflective surfaces like glass windows or white walls, which can cause image distortion (overly bright close-up, dark far-away, or white images).
• Ensure Wi-Fi installation is in an area with a strong signal, away from microwave ovens or other signal-interfering objects.
• Night vision activation/deactivation may produce a slight clicking sound from the infrared cut-off filter, which is normal.
• If the power cable is damaged, contact after-sales service for replacement.

Caution: Possibly hazardous optical radiation emitted from this product. Do not stare at the operating lamp. May be harmful to the eyes. ?

Note: The power adapter is not waterproof and is for indoor use only. Do not use in extremely humid environments or locations that may cause water ingress. ?

WEEE Information ♻️

Products bearing the WEEE symbol are waste electrical and electronic equipment (Directive 2012/19/EU) and should not be mixed with unsorted household waste. Protect human health and the environment by handing over waste equipment to designated collection points for recycling. Contact local authorities or installers for information on collection points.

EU Declaration of Conformity

Shanghai Moshon Technology Co., Ltd. declares that the radio equipment type [Xiaomi Smart Camera C500 Dual (product name) MBC22 (model)] complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: http://www.mi.com/global/service/support/declaration.html

For a detailed e-manual, please visit: www.mi.com/global/support/user-guide

Under normal use, keep at least 20 cm separation distance between the antenna and the user's body.

Restricted Substances Statement

Device Name: Xiaomi Smart Camera C500 Dual, Model: MBC42

Note 1: "○" indicates that the percentage content of the restricted substance does not exceed the threshold.

Note 2: "—" indicates that the restricted substance is an exclusion item.

Specifications

The WLAN function is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

External AC Adapter Specifications