Introduction
Thank you for purchasing RATH's Cellular Gateway. RATH is the largest Emergency Communication Manufacturer in North America, with over 35 years of experience. We are committed to providing high-quality Emergency Products and exceptional customer support for site preparation, installation, and maintenance.
Items Needed
Included:
- 4G Cellular Gateway
- Antenna
Note: We recommend using the provided antenna. If signal strength is insufficient, consider relocating the Gateway to a stronger signal area or using signal boosters.
Not Included:
- Phillips screwdriver
- AT&T or Verizon SIM card and plan (details below)
For 2100-LTEGSM4 (AT&T):
- Standard size AT&T SIM card (25mm x 15mm)
- Business data plan with voice capabilities OR RATH® 2-year plan (part # ATTPLAN-2)
- Disable voicemail and call waiting
For 2100-LTEVER4 (Verizon):
Note: The customer must have access to a Verizon Business Manager to manually modify the account.
- Smartphone compatible plan required
- Add access HD voice
- Disable call waiting
- Disable voicemail
- Ensure 4G voice is enabled
- Standard size Verizon SIM card (25mm x 15mm) required
Setting up the Cellular Gateway
- Open the Cellular Gateway by unscrewing the screw on the left side of the front cover with a Phillips screwdriver and gently pull up on the left side.
- Insert SIM card into J4 with the perforated edge first and the gold contact side facing downward. Push until it clicks. If the SIM card does not click, the wrong size SIM card is being used. Note: Do NOT use a nano or micro size SIM card with an adapter, as the adapter edge can cause permanent damage.
- Screw the antenna into J2 on the Cellular Gateway and ensure it is completely tightened.
- Connect the battery to J3.
- Connect the phone(s). The Cellular Gateway provides an RJ11 jack or hardwired screw terminals for connecting devices. Do not exceed 1,000 feet.
RJ11 Jack:
- Take a male RJ11 phone line cord or plug it into the J1A jack on the Cellular Gateway.
- Plug the other end of the line cord into the desired device.
Hardwired Connection:
- Gently remove the provided 2-pin connector from J9 on the Cellular Gateway.
- Screw the 2-wire connection from the desired device into the 2-pin connector. Pin 1 is tip (neutral) and pin 2 is ring (positive).
- Plug the 2-pin connector back into J9.
- Wait for the LED lights to turn on. Check the SIM LED to ensure it is green or amber. If it is flashing red, verify the SIM card insertion.
- A signal strength test is recommended. Use the built-in network signal strength scanner. Refer to the "Signal Strength Test" section on page 9 for more information.
- Plug the power cord into a 120vac power source or turn on the 120vac power source.
- Place the lid back on the Cellular Gateway and fasten it with the screw.
- The RUN LED should change from flashing amber to flashing green when the main power connection is made. Consult the LED indication list for other colors.
LED Status Indicators:
| Status | LED | Meaning |
|---|---|---|
| RUN LED Flashes Green | RUN | Power Supply is OK |
| BAT LED is Always On | BAT | Battery is OK |
| SIM LED is Amber | SIM | Device is Connected to the Network |
| COVERAGE LED is Green or Amber | COVERAGE | Good Coverage |
| SLIC LED is Green | SLIC | Device is in Standby |
Connector Description
| Port | Description |
|---|---|
| J2 | External Antenna |
| J3 | Battery |
| J6 | Power Supply |
| J8 | CANBUS |
| J9/J1A | Phone Line (SLIC) |
| J10 | RS232 Connector |
Note: To access dipswitches and connectors, unfasten the front screw and remove the lid.
Note: Connect to RS232 (J10) for data pass-through. Distance limitation is approximately 1,000 feet.
Note: J8 - CANBUS: CANBUS is only compatible with specific Avire products. Refer to the supplemental manual.
Note: J2 - External Antenna: Use only RATH® approved antennas to prevent damage or malfunction.
J3 - BATTERY Pinout:
| PIN | FUNCTION | SIGNAL |
|---|---|---|
| 1 | +12 | POSITIVE |
| 2 | GND | NEGATIVE |
J6 - POWER SUPPLY Pinout:
| PIN | FUNCTION | SIGNAL |
|---|---|---|
| 1 | L | LIVE |
| 3 | N | NEUTRAL |
Supply Voltage: 100-240vac, 50/60 Hz
J9 / J1A - PHONE LINE (SLIC) Pinout:
| PIN | FUNCTION | SIGNAL |
|---|---|---|
| 1 | L1 | TIP |
| 2 | L2 | RING |
LED Indicators
This Cellular Gateway features five indicator LEDs (RUN, BATTERY, SIM, COVERAGE, SLIC) that report device status using red, amber, or green lights, either fully on, off, or flashing.
| LED | State | Description |
|---|---|---|
| RUN LED | OFF | CRITICAL SYSTEM ERROR |
| RUN LED | ON - GREEN | PROPER OPERATION (AC) |
| RUN LED | ON - AMBER | PROPER OPERATION (BAT) |
| RUN LED | ON - RED | RESTARTING SYSTEM |
| BATTERY LED | OFF | ERROR |
| BATTERY LED | ON - GREEN | OK |
| BATTERY LED | ON - AMBER | AC CHARGING |
| BATTERY LED | ON - RED | LOW |
| BATTERY LED | FLASHING - AMBER | DAU BATTERY FAILURE (NO AC) |
| BATTERY LED | FLASHING - RED | ERROR |
| SIM LED | OFF | SIM ERROR |
| SIM LED | ON - AMBER | AT MODEM REGISTERED |
| SIM LED | ON - RED | OUT OF SERVICE/INITIALIZING |
| SIM LED | FLASHING - AMBER | ONGOING VOICE CALL |
| SIM LED | FLASHING - RED | SIM ERROR |
| COVERAGE LED | OFF | LOW |
| COVERAGE LED | ON - GREEN | OK |
| COVERAGE LED | ON - AMBER | MEDIUM |
| COVERAGE LED | ON - RED | LOW |
| SLIC LED | OFF | LOCAL LINE OUT OF SERVICE |
| SLIC LED | ON - GREEN | LOCAL LINE READY |
| SLIC LED | ON - AMBER | INITIALIZING LOCAL LINE |
| SLIC LED | FLASHING - GREEN | LOCAL LINE IN USE |
Wiring Diagrams
Elevator Application Wiring Diagram:
SmartRescue System Wiring Diagram:
Command Center System Wiring Diagram:
Appendix
Installation
This equipment is intended for installation in restricted areas by qualified personnel.
Environmental Conditions
This device is designed for indoor use within a temperature range of 32° F to 113° F (0° C to 45° C) and relative humidity between 20% and 80% (non-condensing). Avoid sudden changes in temperature and humidity.
Cleaning and Maintenance
Use a soft, dry cloth for cleaning. Do not use solvents or abrasive products.
Safety Precautions
- Do not expose the device to liquids or excessive humidity; it is an indoor, non-waterproof device.
- Do not expose the device to fire.
- Do not attempt to modify the device.
- Do not use the device in potentially hazardous areas or where there is a risk of explosion.
- The device emits low levels of radio frequency when in operation.
Battery
The Cellular Gateway includes a NiMh 800mAh battery providing approximately 4 hours of talk time during main power failure. The battery should be replaced every 4 years. Only use RATH® authorized batteries and ensure replacement is performed by qualified personnel. Dispose of batteries properly according to recycling guidelines; do not mix with unsorted household waste. Exercise caution when changing the battery.
Voltage Rating
- Idle: 110-120v, 50/60Hz, 40mA current draw
- Active: 80mA current draw
Signal Strength Test
LEDs on the front of the device indicate network signal strength. To activate the scanner function: turn SW1 dipswitch to "ON" (ensure dipswitch 4 is also ON). All LEDs will turn off except for the battery LED. Within 2 minutes, the signal strength LEDs will appear.
Note: The signal scanner helps identify the best location for device signal reception. Network coverage depends on local conditions.
- Low Coverage: -109dBm or Less
- Medium Coverage: -95dBm to -67dBm
- Optimal Coverage: -63dBm or More
After the test, turn SW1 dipswitch 1 back to OFF. The status of power supply, battery, connection, coverage, or phone line (SLIC) can be checked anytime by referring to the LED indicators.
RATH® Communications
