Haylou T17 True Wireless Bluetooth Earbuds User Manual
Product Introduction
The Haylou T17 features a compact design with integrated microphone (MIC), LED indicators, touch control areas, wear detection pins, and charging contacts.
Wearing the Earbuds
1. Before first use, tear off the protective film from the charging contacts of both earbuds and fully charge the charging case and earbuds.
2. Gently insert the earbuds into your ear canal and adjust for the best fit.
Product Features
- Bluetooth 5.0 True Wireless for immediate use.
- aptX + AAC lossless high-definition audio quality.
- Microphone with call noise reduction.
- Infrared wear detection.
- Touch sensor for precise operation.
- Up to 30 hours of continuous music playback.
- Wireless charging capability.
- Master-slave switching for stable connection.
- Powerful APP for quick connection with open pop-up window.
Charging
Earbud Charging: Place earbuds in the charging case and close the lid. The earbud indicator light will be solid red and turn off when fully charged.
Charging Case Charging: 1. Use a charging cable (Type-C). 2. Wireless charging.
The charging case indicator light will slowly flash red while charging and turn off when fully charged.
When the charging case is low on battery, opening the lid will cause the three white lights on the case to flash simultaneously three times, followed by one white light flashing for 30 seconds before turning off.
Power On
Earbuds power on automatically when the charging case is opened.
Power Off
- Place the earbuds into the charging case and close the lid for automatic power off.
- If earbuds are powered on and not connected to any device for 5 minutes, they will automatically power off.
Pairing and Connection
- Automatic Connection:
Take both earbuds out of the charging case simultaneously. Open your device's Bluetooth and search for "Haylou T17 R" or "Haylou T17 L". Click to connect. After about 2 seconds, a pop-up window on your device will prompt to pair the other earbud; click to pair and connect. If the connection fails, place the earbuds back into the charging case, close the lid, and repeat the process. After the first connection, the earbuds will automatically reconnect to the last paired device when powered on (Bluetooth must be enabled).
Note: Earbuds are initialized before leaving the factory and can be used directly. - App Connection:
a) Scan the QR code on the packaging or search for "HAYLOU App" in your mobile app store to download and install the app. Log in to the app.
b) For the first connection with the app, open the earbud charging case with the earbuds inside, and ensure your phone's Bluetooth is turned on.
c) Open the "HAYLOU" App, select "Add Device" on the device page, and follow the on-screen prompts to search and bind the earbuds.
d) If the earbuds are paired and connected to your phone's Bluetooth, click "More Settings" on the pop-up window to successfully bind the earbuds with the app. - Earbud Pop-up Function:
a) Open and log in to the "HAYLOU" App.
b) Open the earbud case, and a pop-up window will appear on your phone.
c) Click "Connect" to bring up the Bluetooth pairing prompt for your phone and earbuds. Follow the prompts to complete pairing.
d) Once the earbuds are paired and connected to your phone's Bluetooth, click "More Settings" on the pop-up window to successfully bind the earbuds with the app.
Notes:
1. Actual operations may differ slightly from the descriptions; follow the instructions within the app.
2. Ensure the charging case and earbuds are sufficiently charged, and Bluetooth is enabled on your device.
3. Due to iOS system limitations, the open-lid pop-up function is not supported.
Function Description
- Put on/Take off Earbuds: Play/Pause music.
- Single Tap on Earbud (L/R): Play/Pause music.
- Double Tap on Left Earbud (L): Play previous song.
- Double Tap on Right Earbud (R): Play next song.
- Single Tap on Earbud (L/R): Answer/end call.
- Long Press Earbud (1.5s): Reject incoming call.
- Triple Tap on Earbud (L/R): Activate voice assistant.
Earbud Reset
- Take the earbuds out of the charging case. Long-press both touch control areas for 4.5 seconds until the red light appears, then release.
- Long-press both touch control areas for 11 seconds. The earbuds will flash red and white lights alternately twice (first flash at 7 seconds, second at 11 seconds). Then, the earbuds will show a solid red light for 2 seconds and power off. Release the touch areas.
- Place the earbuds back into the charging case and charge them. Then take them out to power on. This will clear the Bluetooth pairing records on your device, allowing for re-pairing and connection.
Other Charging Scenarios
If earbuds are fully charged while the charging case lid is open, the earbud indicator light will remain solid white, indicating they are fully charged.
Package Contents
- Ear tips × 3 pairs (M size installed on earbuds)
- Earbuds
- Charging Case
- Charging Cable
- User Manual
Basic Parameters
Earbuds
- Communication Range: 10 meters (in an unobstructed open environment)
- Battery Capacity: 55mAh (per earbud)
- Charging Time: Approx. 2 hours
- Working Time: Approx. 7 hours
- Standby Time: Approx. 80 hours
- Input Parameter: 5V = 150mA
- Battery Type: Lithium-ion Polymer Battery
- Wireless Connection: Bluetooth 5.0
Charging Case
- Input Parameter: 5V = 1A
- Output Parameter: 5V = 150mA
- Charging Time: Approx. 3 hours
- Standby Time: Approx. 4 months
- Battery Capacity: 600mAh
- Battery Type: Lithium-ion Polymer Battery
Precautions
Warning
- Do not disassemble, repair, or modify the earbuds for any reason, as this may cause fire or permanent damage to the product.
- Do not expose the device to extreme temperatures (below 0℃ or above 45℃).
- Avoid pointing the product's indicator lights towards children's or animals' eyes.
- Do not use the product during thunderstorms, as lightning can cause abnormal operation and increase the risk of electric shock.
- Do not use alcohol or other volatile liquids to clean the product.
- Keep the product away from liquids.
Note
- Read this user manual carefully before use and keep it for future reference.
- Fully charge the product before first use.
- If the product is not used for a long period (over 2 weeks), please charge it.
- Use only chargers produced by reputable manufacturers and certified by national CCC standards.
- Prolonged continuous use of earbuds can damage hearing; control usage time and volume reasonably.
- Using earbuds reduces awareness of external sounds; do not use them in environments that could compromise safety.
Daily Maintenance
Avoid wearing earbuds while showering, in the rain, using a washing machine, or in extreme temperatures. After each normal use, wipe off sweat or rain with a dry cloth to effectively extend the earbuds' lifespan.
Harmful Substances Information
| Component Name | Lead (Pb) | Mercury (Hg) | Cadmium (Cd) | Hexavalent Chromium (Cr VI) | Polybrominated Biphenyls (PBB) | Polybrominated Diphenyl Ethers (PBDE) | Diisobutyl Phthalate (DIBP) | Di(2-ethylhexyl) Phthalate (DEHP) | Dibutyl Phthalate (DBP) | Benzyl Butyl Phthalate (BBP) |
|---|---|---|---|---|---|---|---|---|---|---|
| Earbud Body | × | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Battery | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Ear Tips | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Accessories | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Charging Cable | X | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
This table is compiled in accordance with SJ/T 11364.
○: Indicates that the content of the hazardous substance in all uniform materials of the component is below the limit requirements specified in (EU) 2015/863.
X: Indicates that the hazardous substance's content in at least one homogeneous material of the component exceeds the limit requirements specified in (EU) 2015/863. However, due to the lack of mature alternative solutions in the industry, it complies with the environmental requirements of the EU RoHS directive within the scope of exemption.
Environmental Protection Use Period
The environmental protection use period for this product is 10 years, as described in this manual. Under normal usage conditions, the product will not leak any hazardous substances during this period. The product can be recycled and must be disposed of according to local regulations.
Haylou Bluetooth Earbuds After-Sales Service
Haylou Bluetooth Earbuds After-Sales Service Commitment: Strictly adheres to the "Consumer Rights Protection Law of the People's Republic of China" and the "Product Quality Law of the People's Republic of China" for after-sales "three guarantees" service. Service details are as follows:
Within the "three guarantees" validity period, you are entitled to free repair, replacement, or return services with your proof of purchase.
- Within 7 days from the date of purchase, if the product malfunctions and is confirmed as a quality issue by the Haylou After-Sales Service Center, you can enjoy repair, replacement, or return services.
- Within 15 days from the date of purchase, if the product malfunctions and is confirmed as a quality issue by the Haylou After-Sales Service Center, you can enjoy repair or replacement services.
- Within 12 months from the date of purchase, if the product malfunctions and is confirmed as a quality issue by the Haylou After-Sales Service Center, you can enjoy repair services.
Warranty Card
| Warranty Period: | 12 months from the date of purchase (Please keep your proof of purchase safe) |
|---|---|
| Free Service: | During the product's warranty period, for malfunctions caused by product quality issues, please contact your dealer with the proof of purchase to receive after-sales service. Any product damage or defects not attributable to product quality itself are not covered by the warranty. The following situations are not covered by the warranty: |
| Non-Warranty Conditions: | 1. Malfunctions or damage caused by natural disasters, earthquakes, lightning strikes, abnormal voltage, or environmental factors. 2. Disassembly, modification, or replacement of non-original parts by yourself or an unauthorized repair vendor. 3. Damage caused by failure to operate according to the user manual or improper human use, such as product immersion in water, corrosion, drops, crushing, or exposure to abnormal temperature and humidity environments. |
Haylou T17 Performance Fault Table
| Name | Performance Fault |
|---|---|
| Bluetooth Earbuds | 1. No sound during use. 2. The other party cannot hear you during calls. 3. Unable to charge. |
Non-Warranty Regulations
- Normal wear and tear due to use, such as scratches or color changes on the strap; damage caused by contact with chemical agents, sharp objects, drops, or crushing.
- Unauthorized repairs, misuse, collisions, negligence, abuse, liquid ingress, accidents, modifications, incorrect use of non-product accessories, or tampering with labels and anti-counterfeit marks.
- Exceeding the "three guarantees" validity period.
- Damage caused by force majeure.
- Situations not conforming to the performance faults listed in the "Haylou T17 True Wireless Bluetooth Earbuds Product Performance Fault Table".
- Performance faults in the product and its accessories caused by human factors and listed in the "Haylou T17 True Wireless Bluetooth Earbuds Product Performance Fault Table".
Illustrations of products, accessories, and user interfaces in the manual are schematic and for reference only. Due to product updates and upgrades, the actual product may differ slightly from the schematic; please refer to the actual product.
After-Sales Service and Support
If you require after-sales service, please contact Haylou Customer Service.
Manufacturer: Dongguan Liesheng Electronic Technology Co., Ltd.
Manufacturer Address: Room 401-410, Building 1, No. 86 Hongtu Road, Nancheng Street, Dongguan City, Guangdong Province.
Factory: Dongguan Zhengrong Electronic Co., Ltd.
Factory Address: No. 4 Shugang Avenue, Hongmei Town, Dongguan City, Guangdong Province.
Website: www.haylou.com
Customer Service Hotline: 4008-555-083
Please read this manual carefully before using the product and keep it for future reference.
