KLLOQUE K10B Smart Door Lock Installation and App Guide

Installation Guide

Model: K10B

Tips: To request an installation tutorial video, please send an email with the title "K10 B Installation Video" and your order number to service@klloque.com.

Warm Tips:

• Please check the size of the door and latch carefully before installation.
• This lock comes with a built-in rechargeable battery. Before installation, please recharge the lock for at least 3 hours.
• Please use a manual screwdriver for installation; an electric screwdriver is not recommended.
• When fingerprint recognition fails 5 times, the module will be deactivated for 2 minutes. Please retry after 2 minutes or use the App or Backup keys to unlock the door.
• It is better to keep at least one key in a secure location as an extra precaution.
• Note: Remote unlock can only be done by connecting the gateway; customers need to purchase the gateway separately.
• When fingers are wet, sticky, or not clean, fingerprints may be hard or impossible to unlock the door.
• If the door knob appears to be damaged or does not operate properly, please contact customer service for further assistance. Email: service@klloque.com

Part 1: Packing List

Before installation, please check carefully whether the package includes the above items. If any item is missing, please contact Customer Service. Email: service@klloque.com

• Exterior Knob: 1 PC
• Interior Knob: 1 PC
• Latch: 1 PC
• Strike Plate: 1 PC
• Strike Box: 1 PC
• Screw A: 4 PCS
• Screw B: 2 PCS
• Key: 2 PCS
• Pin: 1 PC
• USB-Type C cable: 1 PC
• User Manual: 1 PC

Part 2: Battery Charging

• Please use the USB-A Type-C cable for charging or emergency power supply.
• This lock comes with a built-in rechargeable battery.
• Before installation, please recharge the lock for 3-4 hours.

Part 3: Installation Guide

Step 1: Preparing Door

Check the door's dimensions.

• Backset: 2-3/8" (60mm) OR 2-3/4" (70mm)
• Door Hole Diameter: 2-1/8" (54mm)
• Latch Hole Diameter: 1" (25mm)

1. Insert the latch into the door hole and tighten Screw A to fix the latch.

2. Install the strike box and strike plate with Screw A into the door frame.

Step 2: Adjust Latch Backset (If needed)

Measure your door backset, then adjust to the corresponding latch length.

Press the square-shaped hole and pull the latch to set the latch backset to 60mm (2-3/8") or 70mm (2-3/4") to fit your door hole.

Step 3: Install Latch

Ensure the latch is installed correctly with Screw A.

Step 4: Pull out the Interior Knob

1. Insert the pin into the hole and separate the rosette from the Interior Knob.

2. Use a screwdriver to remove Screw B.

Step 5: Install the Exterior Knob

Install the Exterior Knob onto the door with the rod bolts going through the circular holes on the Latch, and the spindle going through the square-shaped (center) hole.

Step 6: Install the Interior Knob

1. Make sure the spindle bar is in the vertical position.

2. Rotate the thumb turn to the circular mark.

3. Insert the Interior Knob into the rosette by aligning the hole of the Interior Knob with the spindle bar and aligning the rectangular hole at the edge of the interior knob with the circular hole at the edge of the rosette.

Attention: Check latch's status: The square hole must be horizontal, otherwise it will get stuck!

Part 4: Technical Parameters

Part 5: Indicator Lights

Low Power Indication: After being unlocked by fingerprint or APP successfully, it is time to recharge the lock when the buzzer beeps once and the fingerprint identification area flashes green and then flashes red. Connect a power bank to the type-C interface on the knob for charging.

Part 6: Operation Guide

Normal Mode

Rotate the thumb turn to the circular mark above the thumb turn to switch to normal mode. In normal mode, after unlocking with the fingerprint, the door knob automatically locks in 5 seconds. Both members and administrators can unlock with their fingerprints.

Passage Mode

Rotate the thumb turn to the unlock sign on the left to activate passage mode. After activating passage mode, the door knob is always unlocked.

Privacy Mode

Rotate the thumb turn to the lock sign on the right to activate privacy mode. Both members and administrators can unlock via app. Only administrators' fingerprints can unlock.

Key To Unlock

Insert the key into the keyhole at the edge of the Exterior Knob and turn the key 120° to unlock, then turn the Exterior Knob to open the door.

Restore the Factory Setting

Unlock the smart lock with either app or fingerprint, rotate the thumb turn from the circular mark to the unlock sign on the left and then return the thumb turn to the circular mark, after repeating this operation 5 times. Conduct the same operation towards the right for 5 times. After that, you will hear a long beep and the fingerprint identification area flashes green. Any fingerprints can unlock the lock.

Customer Service: Please send email to service@klloque.com

APP Guide

User Manual

Model: K10B

Part 1: Pairing your Lock

Step 1: Download the App

Scan the "Smart Life" QR Code or search "Smart Life" in the App Store or Google Play. Download and install the app.

Step 2: Register or Log in an Account

Open the "Smart Life" app and register or log in to your account.

Step 3: Add Your Lock

A. Enable phone Bluetooth and Wi-Fi or Mobile Network.

B. Add device: Tap "Add device". Touch the fingerprint screen to activate it for automatic search. Tap "Add" to add the device successfully.

Warm tips: If you still can't add a device, check the app's permissions. Grant permissions for "Bluetooth" in the Smart Life APP. Tap "ME" > "Settings" > "Privacy Settings" > "Bluetooth" to open it.

Part 2: Pair the Lock

Successful connection! You can click the icon to rename the lock or just click "Done" to complete the pairing.

Part 3: APP Unlock/Lock

• Unlock via Bluetooth: Hold and drag the unlock icon to the lock icon.
• Lock via Bluetooth: Hold and drag the lock icon to the unlock icon.

Part 4: Member Management

Select "Member Management" and tap "+" to add/share/cancel members.

• Tap "Add Member"
• Or Tap "Share Member"

Part 5: Fingerprint Input

How to Add Fingerprint: Press "Add" and follow the instructions to add fingerprints.

Warm tips:

• Please keep your fingers and sensing area clean and dry before inputting your fingerprint.
• For improving the fingerprint recognition rate of the elderly, children, or people with light fingerprints, it is necessary to create more fingerprint files and input different angles of their fingerprints.
• For your privacy, your fingerprints will be stored in the device only.

Part 6: Create Smart Scenes

Select "Smart Scenes" on the screen. Then choose the scenes you prefer to set intelligent interactions.

Part 7: More

Choose "More" to turn on/off "Remote Unlock" and set up the "Lock Volume" to Mute or Normal. Remote unlocking requires a gateway connection.

Part 8: Device Information Set Up

1. Press the product name "KLLOQUE KNOB LOCK" to check and set up the relevant information.

2. Press "Remove Device" to reset all the information of this lock in the app.

Part 9: Home Management

If you need to manage multiple households and family members for your rental business, you can tap your home name and then tap "Home Management" to set up the settings.

Part 10: Product Features

• Fingerprint Unlock
• APP Unlock
• Key Unlock
• Auto Lock
• Privacy Mode
• Passage Mode

FAQ

• Q: Why can't the door lock recognize my fingerprint well or it failed to unlock with the App?
  A: When recording fingerprints, please place your clean and dry finger at different angles and positions to ensure that a larger area is scanned. The elderly and children may not use their fingerprints effectively, so keep fingers clean before unlocking. If two apps use Bluetooth to manage one lock at the same time, only one user can connect to control this lock.
• Q: If the batteries die, how can I open the door?
  A: The smart door knob has a built-in rechargeable battery. You can use an emergency power supply to charge the smart door knob through a USB A+Type C port or use the backup key to open the door.
• Q: After installing the new lock, what should I do to pair and set it up?
  A: This smart Knob is controlled by the Bluetooth Smart Life app. Please confirm that Bluetooth and Location permissions are turned on for the App. After authorization, you need to touch the fingerprint sensor to wake up the smart lock.
• Q: Why is my Smart Lock low-powered?
  A: Charge the lock for 3-4 hours before installing. When the low battery warning occurs (fingerprint unlocked first green light then flashing red light), it indicates the need for charging.
• Q: What is the difference between administrator and user?
  A: The first user who adds the knob to Smart Life App is the administrator. The admin can manage the fingerprint and password.
• Q: Why can't I lock the door?
  A: Check if you turned the Interior Knob to Passage Mode. Passage Mode is an unlock mode, so you can't lock the door no matter how. You need to turn to Normal Mode, where you can use the APP to lock the door, or it will auto-lock in 5s.
• Q: Why are my fingerprints invalid and the smart knob locks me out after several times incorrectly input?
  A: For user safety, if you enter the wrong fingerprint 5 times in a row, the lock will enter security mode and stop accepting fingerprints for unlock. Methods to exit this mode: 1. Unlock via app. 2. Unlock via backup key. 3. Waiting for 2 minutes.

FCC WARNING

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: The equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.