KLLOQUE K11 Smart Lock User Manual

Installation Guide

Packing List:

• Exterior Knob (1 PC)
• Interior Knob (1 PC)
• Latch (1 PC)
• Strike Plate (1 PC)
• Strike Box (1 PC)
• Screw A (4 PCS)
• Screw B (2 PCS)
• Key (2 PCS)
• Pin (1 PC)
• USB-Type C cable (1 PC)
• User Manual (1 PC)

Tools Required:

• Phillips Screwdriver
• Tape Measure

Prepare Door and Check Dimensions:

Ensure your door meets the following specifications:

• Door thickness: 1 3/8"~2 1/8" (35~54mm)
• Backset: 2 3/4" (70mm) OR 2 3/8" (60mm)
• Diameter of door hole: 2 1/8" (54mm)
• Diameter of latch hole: 1" (25mm)

Install Latch and Strike:

1. Hold the latch in front of the door hole so it is flush with the door edge.
2. Press the square-shaped hole and pull the latch to set the backset to 60mm (2-3/8") or 70mm (2-3/4") to fit your door hole. Ensure the square-shaped hole is in the horizontal position.
3. Insert the latch into the door hole and tighten Screw A to fix it.
4. Install the strike box and strike plate with Screw A into the door frame.

Pull out the Interior Knob:

As shown in the diagrams, insert the pin into the hole and separate the rosette from the Interior Knob. Use a screwdriver to remove Screw B.

Install the Exterior Knob:

Install the Exterior Knob onto the door with the rod bolts going through the circular holes on the Latch, and the spindle going through the square-shaped (center) hole.

Install the Interior Knob:

1. Ensure the spindle bar is in the vertical position. Rotate the thumb turn to the circular mark.
2. Install the rosette onto the door, aligning the rod bolts with the circular holes and the spindle with the square-shaped (center) hole. Insert Screw B into the circular holes and tighten to secure the rosette.
3. Align the interior knob with the spindle bar and the rectangular hole at the edge of the interior knob with the circular hole at the edge of the rosette.

Operation Guide

• Key To Unlock: Insert the key into the keyhole at the edge of the Exterior Knob, turn the key 120° to unlock, then turn the Exterior Knob to open the door.
• Low Power Indication: When the buzzer beeps once and the fingerprint identification area flashes green then red, recharge the lock. Connect a power bank to the Type-C interface for charging.
• Restore the Factory Setting: Unlock the smart lock (via app or fingerprint). Rotate the thumb turn from the circular mark to the unlock sign on the left, then return it to the circular mark. Repeat this 5 times. Then, conduct the same operation towards the right for 5 times. A long beep and a green flashing fingerprint area indicate successful reset. All fingerprints will then unlock the lock.

Modes

• Normal Mode: Rotate the thumb turn to the circular mark above it. The door knob automatically locks in 5 seconds after unlocking. Both members and administrators can unlock with their fingerprints.
• Passage Mode: Rotate the thumb turn to the unlock sign on the left. The door knob remains unlocked.
• Privacy Mode: Rotate the thumb turn to the lock sign on the right. Members and administrators can unlock via app. Only administrators' fingerprints can unlock.

Indicator and Buzzer Status

Product Features

• ?️ Fingerprint Unlock
• ? APP Unlock
• ? Key Unlock
• ? Auto-Lock
• ? Privacy Mode
• ? Passage Mode
• ? History Log

The smart lock can be managed and controlled by the Smart Life app on your phone. Refer to the following pages for app instructions.

App Guide

Scan the Smart Life QR Code to download the app or search "Smart Life" in the App Store (iOS) and Google Play (Android).

Account Registration:

Register a new account using your Email Address or log in with an existing account.

Pair the Lock:

1. Turn on your phone's Bluetooth and stay near the lock (within 3 meters).
2. Click "Add Device" on the App.
3. The app will search for nearby devices. Ensure your device is in pairing mode.
4. Once the connection is successful, you can click the edit icon to rename the lock or click "Done" to complete the pairing.

APP Unlock/Lock:

• Unlock: Hold and drag the unlock icon ? to the unlock symbol ?.
• Lock: Hold and drag the unlock icon ? to the lock symbol ?.

Member Management & Fingerprint Input:

• Select "Member Management" and tap "+" to add, share, or cancel members.
• Press "Add" and follow the on-screen instructions to add fingerprints.

Warm Tips for Fingerprint Input:

1. Keep your fingers and the sensing area clean and dry before inputting your fingerprint.
2. For better recognition of elderly, children, or individuals with light fingerprints, create multiple fingerprint files and capture different angles.
3. For your privacy, fingerprints are stored only on the device.

Create Smart Scenes:

Select "Smart Scenes" on the app screen. Choose the scenes you prefer to set intelligent interactions.

More:

Choose "More" to turn on/off "Remote Unlock" and set up lock volume. Note: Remote unlocking requires a gateway connection.

Device Information Set Up:

Press the product name to check and set up relevant information.

Specifications

Technical Parameters

FAQ

• Q: Why can't the door lock recognize my fingerprint or fail to unlock with the App?
  A: Ensure your finger and the sensing area are clean and dry. Capture fingerprints at different angles and positions for better scanning. Elderly and children may have difficulty with fingerprint recognition; keep fingers clean before unlocking.
• Q: If the batteries die, how can I open the door?
  A: The smart door knob has a built-in rechargeable battery. Use an emergency power supply via the USB A+Type C port or use the backup key to open the door.
• Q: After installing the new lock, what should I do to pair and set it up?
  A: This smart knob is controlled by the Bluetooth Smart Life app. Ensure Bluetooth and Location permissions are enabled for the app. Touch the fingerprint sensor to wake the smart lock. If multiple users manage one lock, only one user can connect at a time.
• Q: Why is my Smart Lock low-powered?
  A: Charge the lock for 3-4 hours before installation. A low battery warning (green light followed by flashing red light upon unlocking) indicates the need for charging.
• Q: What can I do if the smart knob locks me out after several incorrect inputs?
  A: For user safety, if you enter the wrong fingerprint five times consecutively, the lock enters security mode and stops accepting fingerprints. To exit this mode: 1. Unlock via app. 2. Unlock via backup key. 3. Wait for 2 minutes.

FCC WARNING

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: The equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Radiation Exposure Statement: The devices have been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.

Customer Service

Please send an email to service@klloque.com for any inquiries.