Roborock S7 MaxV Ultra Robotic Vacuum Cleaner User Manual

Safety Information

Restrictions

WARNING

• For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ11RR, CDZ12RR, AED01HRR, AED02HRR, EWFD01HRR or EWFD02HRR provided with this product.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
• To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
• The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• Do not place any object near the suction inlet of the dock.
• Do not put fingers into the seam of the dock to avoid possible injury.
• Do not operate the product in a room where an infant or child is sleeping.
• Do not carry the product using dock base or dustbin.
• Make sure the robot is compatible with the dock, otherwise emptying or charging may fail.
• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct. If the air duct gets blocked, clean it immediately.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in air.
• Do not place any object (including children and pets) on the product or dock, or cover it with any item (including dust-proof cover) whether it is in operation or not.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use the dock to pick up flammable or explosive objects such as fire lighter, gasoline, and toner used in printers or copiers.

Battery and Charging

WARNING

• Always use a properly grounded power outlet to minimize the risk of electric shock. If such a socket is not available, consult an electrician to make one available.
• In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• Be sure that the supply voltage meets the requirements listed on the dock.
• Only use the power cable provided with the product to prevent potential smoke, heat or fire.
• Do not use the product with any type of power adapter, as this may cause danger and void the warranty.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
• Unplug the power cable before placing the dock into storage.

International Symbols Explanation

• ~ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
• = – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]
• ④ – PROTECTIVE EARTH (Protective Ground) symbol [symbol IEC 60417-5019 (2009-02)]

Product Overview

Robot (Top View)

• Power/Clean: Press and hold to turn the robot on or off. Press to start cleaning.
• Power Indicator: White: Battery level ≥ 20%; Red: Battery level < 20%; Pulsing: Charging or starting up; Flashing red: Error.
• Spot Clean/Child Lock: Press to Spot clean. Press and hold for 3 seconds to turn on/off the child lock.
• Dock: Press to return to dock/start emptying. Press and hold to wash the mop.

Note: Press any button to stop the robot during cleaning or docking.

• A1-1 Vertical Bumper
• A1-2 Microphone: For use with Video Calls. Note: Only available in the Roborock app.
• A1-3 Status Indicator Light: White: Vacuuming; Blue: Vacuuming and Mopping; Orange: Alert; Green: Docking/Recharging
• A1-4 Wall Sensor
• A1-5 Bumper
• A1-6 Charging Contacts
• A1-7 ReactiveAI Obstacle Recognition
• A1-8 LED Fill Light

Robot (Bottom View)

• A2-1 Cliff Sensors
• A2-2 Carpet Sensor
• A2-3 Omni-Directional Wheel
• A2-4 Charging Contacts
• A2-5 Side Brush
• A2-6 Main Wheel
• A2-7 Main Brush
• A2-8 Main Brush Cover Latches

Robot (Upper Cover Open)

• A3-1 WiFi Indicator Light: Off: WiFi disabled; Flashing slowly: Waiting for connection; Flashing quickly: Connecting; Steady: WiFi connected.
• A3-2 Reset Button
• A3-3 Air Inlet
• A3-4 LiDAR Sensor
• A3-5 Mop Wash Sensor
• A3-6 Water Tank Latch
• A3-7 Positioning Button
• A3-8 Water Tank
• A3-9 VibraRise Module
• A3-10 Air Outlet

Dustbin

• A4-1 Filter Cover
• A4-2 Dustbin Latch
• A4-3 Cover Latch
• A4-4 Air Inlet
• A4-5 Washable Filter

Electric Water Tank

• A5-1 Stopper
• A5-2 Water Filter
• A5-3 Water Tank Latch
• A5-4 Self-Filling Port

VibraRise Mop Bracket

• A6-1 Vibration Module
• A6-2 Mop Cloth Attachment Slot
• A6-3 Mop Bracket Latches

VibraRise Mop Cloth

• A7-1 Hook and loop pads

Power Cable

Dock Base

Disposable Dust Bag

Installation

Important Information

• Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
• When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

Position the charging dock

• B1-1 Place the dock on a hard and flat floor, and remove the foam used to secure the high-speed maintenance brush components in shipment at the bottom.
• B1-2 Attach the base by pressing down both sides of the base firmly, and then pressing the connecting part in the middle until you hear a click. Note: Remove the water tanks and the dustbin before moving the dock.
• B1-3 Connect the power cable to the back of the dock, and keep excess cable inside the storage slot.
• B1-4 Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Keep at least 0.5 m (1.6 ft) of clearance on either side, 1.5 m (4.9 ft) in front, and 1 m (3.3 ft) above. Make sure the location has good WiFi for a better experience with the mobile app, and then turn it on.
• B1-5 more than 0.5 m (1.6 ft)
• B1-6 more than 1.5 m (4.9 ft)
• B1-7 more than 1 m (3.3 ft)

Notes:

• If the power cable hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
• The dock indicator is on when the dock is powered on, and off when the robot is charging.
• The dock indicator turns red if an error occurs.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• Do not use the dock without clean water tank, dirty water tank, high-speed maintenance brush, dustbin, dust bag or water filter.
• Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth or tissue.
• All docks are subject to water-based tests before leaving the factory. It is normal that a small amount of water remains in the waterway of the dock.

Power on and charge the robot

Press and hold the [power] button to power on the robot. Wait until the power light is steady, and then place the robot on the dock to charge. The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: The robot may not be turned on when the battery is low. In this case, connect the robot to the dock.

Mopping

Note: To prevent excessive dirt buildup during first-time use, floors should be vacuumed at least three times before mopping.

• B3-1 Install the VibraRise mop cloth: Insert the VibraRise mop cloth into the bottom along the attachment slot and stick it firmly in place.
• B3-2 Install the mop bracket: Slide the bracket forwards under the water tank. A click indicates that it is locked in place.
• B3-3 WARNING: Risk of injury. Do not place your finger between VibraRise mop bracket and water tank.

Connecting to the App

This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs.

1 Download App

• Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.
• Option 2: Search for “Xiaomi Home” in the App Store or Google Play or scan the QR code to download and install the app.

Instructions

Filling the Clean Water Tank

Open the clean water tank. Fill with water until the Max line. Close the lid, lock the latch, and fit the tank back in place.

Notes:

• To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank.
• To avoid water tank deformation, do not place hot water in the tank.
• If water marks remain on the water tank, wipe them clean before reinstallation.

On/Off

Press and hold the [power] button to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the [power] button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the [start/pause] button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Zone 1 Cleaned | Zone 2 - Cleaned | Zone 3 - In Progress | Zone 4 - Next Zone

Notes:

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• When the mop bracket is attached, the robot will retract it when cleaning the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
• Before starting each mopping task, make sure that the VibraRise mop has been properly installed.

Spot Cleaning

Press the [spot clean] button to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Reset WiFi

1. Open the top cover and find the WiFi indicator.
2. Press and hold the [WiFi] and [power] buttons until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

Notes:

• If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.
• After resetting the WiFi, the robot will activate its WiFi hotspot and camera for network configuration. The camera is used for QR Code scanning purposes in the Roborock app. Information obtained by the camera will neither be saved onboard nor transmitted to a server. Once connected successfully or if a QR code is not scanned within 5 minutes, the camera will automatically turn off.

Add device

Open the Roborock App, tap the “Search for device” button, or open Xiaomi Home app, tap “+” in the top right corner and add the device as instructed in the app.

Notes:

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 1 hour for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Auto Mop Washing

During cleaning, the robot automatically determines when it should return to dock for mop washing and water tank refilling to maximize its mopping performance.

Note: To allow the robot to wash the mop automatically, start the robot from the dock once it is fully charged. Do not move the dock during cleaning.

Manually Activated Mop Washing

During cleaning, press any button to pause, then press and hold the [mop wash] button to send the robot back for mop washing.

Auto-Emptying

Auto-emptying will begin when the robot returns to the dock after cleaning.

Notes:

• If the dock has not emptied for an extended period, empty the robot dustbin manually and clear the air inlet of any debris to ensure optimum performance.
• If necessary, auto-emptying can be disabled in the app.

Manually Activated Emptying

Emptying can be triggered manually by pressing the [empty] button while the robot is charging.

Note: Avoid frequent manual emptying.

Stopping Emptying

Press any button to stop emptying.

Pause

When the robot is running, press any button to pause it, press the [power] button to resume cleaning, press the [dock] button to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Child Lock

Press and hold the [child lock] button to enable/disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

Charging

After cleaning, the robot will automatically return to the dock to charge. In Pause mode, press the [dock] button to send the robot back to the dock. The power indicator will pulse as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator will flash red and a voice alert will sound. See "Errors" for solutions.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.

Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the [power] button and at the same time press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

App Features

• Cleaning Map: Multi-map management, Real-time vacuum and mop route, Carpet display, Map zoning, Map editing.
• Custom Cleaning Modes: Scheduled, Selective Room, Zone, No-Go Zones, No-Mop Zones, and Invisible Wall, Custom, Carpet Boost.
• Cleaning Mode Switch: Suction Power Levels, Mop Intensity Levels.
• Robot Information: Cleaning History, Battery Level, Care & Maintenance.
• More Features: Firmware Update, Video Call (Note: Only available in the Roborock app.), Volume Adjustment, Language Selection, Do Not Disturb Mode, Voice Assistant Support.

Note: Functions and details of the app may vary slightly due to the continuous app development and updates.

Routine Maintenance

Main Brush

Clean every 2 weeks and replace every 6-12 months.

• C1-1 Main Brush Cover
• C1-2 Latches
• C1-3 Main Brush
• C1-4 Main Brush Caps
• C1-5 Main Brush Bearing
• C1-6 Turn over the robot and press the latches to remove the main brush cover.
• C1-7 Pull out the main brush and remove the main brush bearing.
• C1-8 Rotate the main brush caps in the indicated unlock direction to remove the caps.
• C1-9 After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place.

Notes:

• Main brush should be wiped down with wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

Side Brush

Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

Omni-Directional Wheel

Clean as required.

• C3-1 Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel. Note: The omni-directional wheel bracket cannot be removed.
• C3-2 Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

Clean monthly. Clean the main wheels with a soft, dry cloth.

Dustbin

Clean as required.

• C5-1 Open the top cover of the robot and take out the dustbin.
• C5-2 Open the dustbin cover and remove the filter, then empty the dustbin.
• C5-3 Fill the dustbin with clean water and close the cover. Gently shake the dustbin, and then pour out the dirty water. Note: To prevent blockage, only use clean water without any cleaning liquid.
• C5-4 Leave the dustbin and the washable filter to dry.

Washable Filter

Clean every 2 weeks and replace every 6-12 months.

• C6-1 Open the filter cover and remove the filter.
• C6-2 Rinse the filter repeatedly and tap it to remove as much dirt as possible. Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.
• C6-3 Allow 24 hours for the filter to dry thoroughly and reinstall it. Note: Purchase an additional filter and alternate if necessary.

Water Tank

Clean as required.

• C7-1 Open the water tank and fill it with clean water.
• C7-2 Close the water tank and shake it gently.
• C7-3 Pour out the remaining water as shown.

VibraRise Mop Cloth

Clean after each use and replace every 3-6 months.

• C8-1 Remove the VibraRise mop cloth from the VibraRise mop bracket. Clean the VibraRise mop cloth and air-dry it. Note: A dirty VibraRise mop will affect the mopping performance. Clean it before use.

Robot Sensors

Clean monthly. Use a soft, dry cloth to wipe and clean all sensors, including:

• C9-1 ReactiveAI Obstacle Recognition
• C9-2 Wall Sensor
• C9-3 Mop Wash Sensor
• C9-4 Carpet Sensor
• C9-5 Cliff Sensors

Charging Contact Areas

Clean monthly. Use a soft dry cloth to wipe the charging contacts on the robot and the dock.

Battery

The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Moving the Dock

Remove the water tanks and the dustbin before moving the dock. Grip the handle on the back with one hand and the inner side of the front, as shown. Do not grip the base because it is not designed for lifting.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

Errors

If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table for troubleshooting.

1. After resolving any of the following errors, relocate your robot and restart cleaning.
2. After any sensor errors, clean the sensor and retry.
3. If the battery is at an abnormal temperature, wait for it to return to normal before use.

Note: A system reset may resolve some problems.

If the problem persists after using the recommendations in the table above, please email our after-sales service team:

Europe Support: support@roborock-eu.com

Australia Support: service@roborock.com.au

Common Issues