HP Label Printer
Quick start guide
Product overview
This section provides an overview of the HP Label Printer, identifying its key components:
- Feed button: Used for label feeding and alignment.
- Release lever: Used to unlock the printer cover.
- Power switch: Turns the printer on and off.
- USB cable: Connects the printer to a computer.
- LED light: Indicates the printer's status.
- USB port: Port for connecting the USB cable.
- Adapter port: Port for connecting the AC adapter.
- AC adapter jack: Connects the AC adapter to the printer.
- AC adapter: Converts power for the printer.
- Power cord: Connects the AC adapter to a power outlet.
Set up instructions
Powering the printer
- First, connect the AC adapter jack to the printer adapter port.
- Connect the power cord to the AC adapter.
- Connect the power cord to a power source or outlet.
- Connect the USB cable to the back of the label printer.
- Connect the other end of the USB cable to a PC or Mac computer.
- Turn on the printer with the power switch.
Loading the labels
- Press on the release lever on the side of the printer to unlock the printer cover.
- Lift the printer cover and place the label between the media holder guides. Note: Ensure the printing side of the label is facing up when placing the label.
- Adjust the media holder guides to hold the type of label you have in place. Note: Once the media holders guides are set, you can continue to load labels through the back of the printer without opening the cover.
- Close the printer cover. Once the printer cover is closed, the label should align on its own. If it doesn't, press the feed button to align the label. Note: By default, most platforms are preset to 8.5" x 11" labels. Adjust your label size accordingly based on your printing needs.
Installing the driver
- Install the driver for Mac or PC at hpworksolutions.com/setup to start using your printer.
Pro tips
- Avoid using poor quality labels as they can damage the printer.
- Regularly clean the printer head.
- Press the feed button on the printer to skip a blank label.
- If paper is jammed, turn off the printer and allow the printer head to cool down.
- Open the cover and ensure that the rubber is clean. For cleaning, use an alcohol swab then wait for the area to dry before turning on the printer. See page 8 for more on maintenance.
Feed button action guide
Function | Action | LED color |
---|---|---|
Label Feed Test/ Label Alignment | Press the feed button once to align the label and make sure label feeds through the printer. | When complete, light will be solid green ? |
Configuration Page Printing | Press & hold the feed button for 1-3 seconds to print out a configuration page that will give you information about the printer. | Slow blinking green light ?... |
Manual Printer Calibration (if needed) | Press & hold the feed button for 4 - 6 seconds to calibrate the printer. | Fast blinking green light ??? |
Factory Reset | Press & hold the feed button for 7 - 9 seconds to reset device back to factory settings. | Slow blinking red light ?... |
LED color guide
LED color | Problem | Solution |
---|---|---|
Yellow solid light ? | N/A | Printer is getting ready. |
Green solid light ? | N/A | Printer is ready to print. |
Slow blinking yellow light ?... | Printer is having trouble with the label or gap sensor may not have recognized media. | Remove the labels from the printer. Then, carefully insert the labels back into the printer. Make sure the labels are properly installed in the printer. |
Fast blinking yellow light ??? | Firmware is updating. | Wait for the printer to finish updating. |
Red solid light ? | Printer cover is open. | Make sure the printer cover is closed fully before you start to print. |
Slow blinking red light ?... | Label is jammed or labels are running low. | Open the printer cover and adjust the labels as needed. |
Maintenance
Cleaning printer head
- Turn the printer off, remove the power cord and AC adapter, and open the cover.
- Wait until printer head cools down.
- Clean printer head using alcohol swab.
- Wait until alcohol completely dries before closing the cover.
- Connect the AC adapter and power cord to the printer and print a test page to check that printer head is clean.
Safety precautions
- Please turn off and unplug the printer when it is not in use for long periods of time.
- Do not bend the power cord excessively or place objects on the cord.
- CAUTION: The printer head can become very hot after printing labels.
- Do not touch the printer head.
- Keep the printer out of reach of children and pets.
- Do not use printer if any parts are missing or damaged.
- Do not attempt to disassemble or repair the printer yourself.
For more information
- To watch a quick setup video or to learn more about your HP Label Printer, please visit www.hpworksolutions.com/setup.
- To view the two-year limited warranty, please go to: www.hpworksolutions.com.
Need help?
Get in touch with HP's knowledgeable customer service team by accessing our live chat at www.hpworksolutions.com, emailing us at support@hpworksolutions.com, or calling 1-877-424-9746.