HP KE200 Series Thermal Label Printer Quick Start Guide
Welcome to Your HP KE200 Series Printer
This guide provides essential steps to get your HP KE200 Series thermal label printer up and running quickly. Designed for commercial use, it efficiently prints shipping labels, barcodes, and more, compatible with popular e-commerce platforms.
What's Included
- HP KE200 Series Thermal Label Printer
- Power Adapter
- USB Cable
- Quick Start Guide (this document)
- Sample Labels
Printer Anatomy
Familiarize yourself with the printer's components:
Front Panel:
- Power Button: [power button] Turns the printer on/off.
- Status LED: Indicates printer status (e.g., ready, error, printing).
Rear Panel:
- Power Port: Connect the power adapter here.
- USB Port: Connect to your computer using the provided USB cable.
Top Cover: Lifts to allow access for loading labels.
Getting Started: Setup Steps
Step 1: Connect Power
Connect the power adapter to the printer's power port and plug the other end into a wall outlet. The Status LED will illuminate.
Step 2: Connect to Computer
Use the provided USB cable to connect the printer to an available USB port on your computer.
Step 3: Load Labels
Open the top cover. Place the label roll onto the spindle, ensuring the labels feed from the bottom. Thread the leading edge of the labels through the printer and under the platen roller. Close the top cover securely.
Diagram Description: An illustration shows a label roll being placed on a spindle inside the printer, with the label edge fed through to the front.
Step 4: Install Drivers/Software
For Windows, the printer may install automatically. If not, or for macOS, download the latest drivers and software from the HP Work Solutions website. Follow the on-screen instructions to complete the installation.
Link: Visit HP Work Solutions Support for drivers and software.
Step 5: Calibrate Printer
After driver installation, it is recommended to calibrate the printer to ensure accurate label detection. This is usually done through the printer's software utility or by pressing and holding the feed button [feed button] for a few seconds until the Status LED flashes.
Printing Your First Label
Open a document or label design software. Select the HP KE200 Series printer. Choose your label size (e.g., 4x6 inches). Print your document. The printer will feed and cut the label.
Troubleshooting & Support
Printer Not Printing: Ensure power and USB connections are secure. Check the Status LED for error codes. Restart the printer and computer.
Labels Jammed: Turn off the printer. Carefully remove any jammed labels. Ensure labels are loaded correctly.
Further Assistance: For detailed troubleshooting, FAQs, and support, please visit the HP Work Solutions support portal.