Midea S8+ Robotic Vacuum Cleaner

Warning for the machine

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
2. Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
3. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
4. WARNING: For the purposes of recharging the battery, only use the detachable docking station provided with this appliance. Use only with BS2101 docking station.
5. This appliance contains batteries that are only replaceable by skilled persons.
6. Do not bring the smart robot close to heat source, radiation or burning cigarette butts. It is strictly forbidden to vacuum the following objects: 1) All liquids such as water and solvents; 2) Lime, cement dust and other construction dust and garbage; 3) Heat generating objects, such as unextinguished carbon butts, cigarette butts; 4) Sharp fragments, such as glass, etc.; 5) Flammable and explosive items, such as gasoline and alcohol products.
7. Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, Roller brush and drive wheels(such as wires, curtains and other easily-entangled materials).
8. Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning and maintaining the robot.
9. Do not use this product at an altitude of more than 2000m.

Correct Disposal of this product

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling. [WEEE disposal symbol]

Warranty Information

The manufacturer provides warranty in accordance with the legislation of the customer's own country of residence, with a minimum of 1 year (Germany: 2 years), starting from the date on which the appliance is sold to the end user.

The warranty only covers defects in material or workmanship. The repairs under warranty may only be carried out by an authorized service center. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted. The warranty will not apply in cases of:

• Normal wear and tear
• Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
• Use of force, damage caused by external influences
• Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions
• Partially or completely dismantled appliances

Technical data

1. Product Model: S8+
2. Host Charging Voltage: 16.9 V
3. Host Rated Voltage: 14.4 V
4. Host Rated Power: 55 W
5. Docking Station Model: BS2101
6. Docking Station Input: 220-240V~, 50-60Hz, 765W
7. Docking Station Output: 16.9V , 2A
8. Battery Model: BP14452F
9. Battery Rated Voltage: 14.4V
10. Battery Capacity: 5200mAh 74.88Wh
11. Charging Limit Voltage: 16.8V

Midea Robozone Technology Co.,Ltd
Add.: No.39 Caohu Avenue, Xiangcheng Economic Development Zone, Suzhou, Jiangsu, China
Company: KD EUROPE
Address: Stara Debszczyzna 4, 16-424, Filipow, Poland
Mail: Kdeurope.office@gmail.com

Note: you can also view the instructions on the app.

Included accessories

Diagram shows an upper-level layout with the Operating Manual and a lower-level layout with the Dust Collector Station, Accessory Box, and Main Unit.

Overview of main unit

Front view (with the cover not opened): Displays the Bumper plate, Return-to charge key, Power-on and power-off/start/pause key, Laser radar, and Cover lifting port.

Front view (with the cover opened): Displays the Wi-Fi indicator, Reset button, Dust box, Dust-box release, Tank release, Cleaning brush, and Vibration mopping assembly/Water tank (including an electrolytic water module inside).

Bottom view: Displays the Anti-drop sensor, Universal wheel, Side brush, Drive wheel, Roller brush cover, Charging chips, Special rag for vibration mopping, and Water outlet (under the rag).

Parts introduction of dust collector station

The dust collector station diagram shows the Top cover, Indicator, Top cover release button, Return-to-charge signal emission area, Air outlet, and Air inlet. Charging chips are also visible.

Bottom view: Displays the Air intake duct and Air exhaust duct. A Power cord storage slot is also shown.

Installation of dust collector station

1. Place the dust collector station against the wall on a hard floor.

2. Place the dust collector station in an area with Wi-Fi coverage, ensuring stable networking of the main unit and good functional experience of its App.

Diagram shows recommended clearances: 0.5m on sides, 1.5m in front.

Cautions

• ❌ Avoid direct sunlight;
• ❌ Do not cover the signal emission area of the dust collector station with stickers or other objects;
• ❌ Prevent putting the station on carpets or soft surfaces;
• ❌ Ensure the charging area is dry;
• [power cord storage] Store the power cord;
• [other charging stations] If there are other cleaner charging stations in your room, please store them before using the dust collector station;
• [hand cleaning chips] Keep the charging chips of the dust collector station dry and neat, and clean and wipe them regularly.

Use guide for vibration mop assembly

1. Press the button on the tank and pull to remove.

2. Remove the rubber plug, and fill the tank with water to the MAX line.

3. Attach mopping holder to the water tank.

4. Adhere the special rag for vibration mopping to the bottom of the vibration mopping assembly by aligning it along the middle seam, and you can clean/replace it by simply peeling it off.

5. Push the vibration mopping assembly into the main unit until a "click" sound is heard.

Cautions

• ✔️ [municipal water] ❌ [purified water] Fill the tank with municipal water instead of purified water;
• ❌ [detergents/oils] Do not add washing powder, laundry detergent, cleaning agents, disinfectants, hand sanitizers, unknown oily liquids, and alkaline substances;
• ❌ [robot on carpet] Do not use the mopping function on floor carpets;
• ❌ [hot water] Do not fill the tank with hot water to prevent its distortion at high temperature;
• [dry terminal] Keep the terminal dry and clean before pushing in the vibration mopping assembly.
• [app interface for water volume] The mopping water volume can be adjusted in the App.

Installation of side brushes

1. By keeping the side brush color consistent with the side brush slots on the base of the main unit, push the side brush into the slot directly until a "click" sound is heard.

2. To remove the side brush, turn the robot's bottom upwards, and grasp the side brush by its rubber-coating leg (take care not to pull on hair bundles of the side brush with brute force) with your two hands to pull it off.

Instructions prior to use

• ✔️ [clear floor] Prior to startup, clear away sundries on the floor, and remove easily falling, fragile, valuable, and possibly hazardous items;
• ❌ [stairs with block] [stairs with virtual wall] Use relevant objects to block the robot, or establish a virtual wall in the App;
• [map with prohibited area] If there is an area that does not need cleaning or may trap the robot, you can add a prohibited area or virtual wall at the appropriate location in the map of the App, to prevent the robot from entering specific areas.

Robot charging

Before first use, put the robot on the station closely, and make sure the robot is in charging status for first use, then start the robot. For future use, the robot can automatically go to the charging base when cleaning is finished.

Cautions

• ❌ [charging chips blocked by side brushes] If the robot cannot be charged, check whether the charging chips on the robot's bottom are blocked by fair bundles of left and right side brushes. If yes, manually rotate relevant side brush to eliminate such blockage.

Power-on methods

1. When putting the robot in the charging station to charge, it will turn on automatically (recommended practices).
2. Long press [power button] for 3 seconds, the power indicator flashes, the robot sounds a chord voice, and the power indicator is continuously on, indicating the robot is powered on successfully.

Start the cleaning

1. During the standby mode, briefly press [start/pause button] for 1 second, and the robot starts to clean the whole room.
2. If you want to mop the floor, it is required to confirm that the vibration mopping assembly is installed properly.

Pause the cleaning

1. During the cleaning, briefly press [start/pause button] for 1 second, and the robot pauses the cleaning and enters its standby status.

Return to charge

1. When the robot returns to charge after completion of the cleaning, the return-to-charge indicator is continuously red. When the robot returns to charge due to low battery level, the return-to-charge indicator flashes.
2. ① During the standby mode, briefly press [start/pause button] for 1 second, and the robot starts to return to charge. ② During the cleaning, briefly press [start/pause button] for 1 second, and the robot pauses the cleaning; then briefly press [start/pause button] for 1 second, and the robot starts to return to charge.
3. In case of special conditions (such as depleted battery, stuck robot etc.), the main unit may not return to charge automatically. Please manually place the main unit back to its charge station to charge.

Troubleshooting

1. When the robot fails, the power indicator flashes quickly. Briefly press [start/pause button] for 1 second to eliminate the fault.

Connect Robot to Station

1. Fast Connect: When the robot is under powered-off status, long press [power button] for 3 seconds. The connection will automatically complete after the robot is turned on. A sound of "Di-du" means connected successfully.
2. Connect Manually: When the robot is under powered-on status, long press [power button] and [start/pause button] for 3 seconds at the same time. If connected successfully, a "Di-du" sound will be heard and the station indicator light will flicker 3 times.

Power off

1. Long press [power button] for 3 seconds, and the power indicator starts to flash.
2. The robot sounds a chord voice, and the power indicator is off, indicating the robot is powered off successfully.

Cautions

• When it is not possible to start the cleaning due to low battery level, please charge the robot before starting the cleaning; ? [low battery]
• The robot will return to charge automatically during the cleaning in case of low battery level, and then return to its interruption point to proceed after being fully charged.
• During the charging, the power indicator flashes slowly, and becomes continuously on after completion of the charging.
• The robot will enter its sleep mode after being standby for more than 10 minutes, and in this mode, pressing any key on the robot will awaken it; ? [sleep mode] or [power button]
• The robot cannot be powered off when being located in the charging station, and if you need to power it off, remove it from the station.

Status indicators of the main unit

Status indicators of the dust collector station

Using APP

1. Ensure mobile phone is connected to your home Wi-Fi. ?
2. Download the MSmartHome app and register your vacuum: a. Scan the QR code or search for the MSmartHome app in the Apple or Google Play store. Download the app. b. Open the app and create your personal account. Follow instructions on the screen.
3. Add your robot vacuum to your app: Press the " + " button on the main screen of the app and select S8+ from the available list of products. [App interface showing 'Add Equipment' and 'Register and login personal account' buttons]
4. Connect your robot to your Wi-Fi: After assembling and powering on the robot, press and hold down the [Wi-Fi button] for 3 seconds until a beep is heard. The Wi-Fi indicator light should start to flicker. Follow instructions on app for next steps. ?

MSmartHome APP Quick Guide

Notes: If the Wi-Fi in your home is unstable, it may cause a certain delay in the related operations of the MSmartHome App (The content of the MSmartHome App is subject to the upgraded version of App. Please refer to the MSmartHome interface for details).

The app interface displays elements such as: Back to previous page, Cleaning Time, Cleaning Area, Battery, Map Album, Sterilization Switch, Cleaning Setting, Charge, Clean, Manual dust collection, Zoning, Partition, and Forbidden Area Setting.

Note: This interface will be upgraded later, this interface is for reference only.

Maintenance of dust box (cleanup as required)

1. Remove the dust box: Pinch the dust box with your two fingers, and press the dust box release key with another hand to remove the box. [Diagram showing dust box removal]
2. Dust removal: Open the dust box, and remove dust from the box. [Diagram showing dust box opening and dust removal]
3. Remove the filter assembly according to text prompts on the filter assembly. [Diagram showing filter assembly removal]
4. Clean the dust box, filter assembly, and filter cotton; after cleaning and drying completely, re-install them, and close the rear cover, check whether it is installed in place. (Both of the dust box and the filter assembly can be washed with water) [Diagram showing cleaning of dust box, filter cotton, and filter assembly, and drying in the air]
5. Clean dust from the dust collection port of the dust box. [Diagram showing cleaning of dust collection port]

Maintenance of vibration mopping assembly (weekly cleaning recommended)

1. Press the button on the tank and pull to remove. [Diagram showing water tank removal]
2. Once finished mopping, press the water tank release button on the water tank. Detach the mop holder by pulling them apart. [Diagram showing mop holder detachment] For vibration tank, please note that the pad cannot be removed, just remove mop cloth, and wash it for next use. [Diagram showing mop cloth removal]
3. Pull off the water inlet/outlet plug from the tank to drain all water in the tank; wipe the tank surface with a piece of clean rag, not cleaning the vibration tank with water. [Diagram showing water draining and wiping]
4. Clean the rag. [Diagram showing rag being washed]
5. Dry the vibration mopping assembly and the special rag for vibration mopping. [Diagram showing drying]
6. Clean up water scales regularly according to operating instructions. Fill the tank with water to the MAX line, add 5g citric acid to soak for 30 minutes, then pour out the water and clean again with new water. Repeat the above cleaning procedures for heavy scales. During the cleaning, do not energize the tank. [Diagram showing citric acid cleaning]

Cleaning tool

1. The cleaning tool is located above the dust box. [Diagram showing cleaning tool location]
2. Use method of cleaning brush: ① Cut the hair on the roller brush with the blade; ② Brush away the cut hair with the fair brush. [Diagram showing cleaning brush with blade and fair brush]

Maintenance of roller brush (weekly cleaning recommended)

1. Turn the main unit upside down, keep your hand at the upper notch of the roller brush cover, then press down to remove the cover and pull it out, and lift the right side of the roller brush to remove it. [Diagram showing roller brush removal]
2. Clean the roller brush and its cover with a cleaning brush or soft cloth. [Diagram showing cleaning of roller brush]
3. Wash the roller brush with water and dry it. [Diagram showing roller brush washing]
4. After completion of the cleaning, push the end cover back to the brush body. [Diagram showing end cover reattachment]
5. Install the brush body in the brush chamber in the direction as illustrated. [Diagram showing brush body installation]
6. Push and snap the roller brush cover to the robot. [Diagram showing roller brush cover snapping]

Cleaning of wheels (weekly cleaning recommended)

1. Turn the drive wheels forward and backwards to remove foreign matters from them. Clean them with the cleaning tool or soft cloth and remove hair or foreign matters. [Diagram showing wheel cleaning]

Cleaning of sensor and spring chips (weekly cleaning recommended)

Slightly wipe the sensor with a soft dry cloth to remove its surface dust. [Diagram showing sensor cleaning]

Slightly wipe the charging chips with a soft dry cloth to ensure normal charging. [Diagram showing charging chip cleaning]

Main unit will not charge

Possible causes: The main unit does not get contact with charging chips.

Solutions: Place the main unit 1m in front of the dust collector station, and press the return-to-charge key. [Diagram showing robot placement and return-to-charge key]

Main unit will not return to charge

Possible causes: The dust collector station is positioned improperly.

Solutions: See Page 8 in the manual.

Main unit stuck-1

Possible causes: The main unit is entangled and stuck by sundries on the floor, such as wires.

Solutions: Clean up the scattered wires and other sundries on the floor. ✔️ [Diagram showing clean floor]

Main unit stuck-2

Possible causes: Side brushes and the roller brush are stuck, and the robot cannot travel normally.

Solutions: Clean up sundries by which the roller brush/side brushes are stuck, and place the main unit on a flat floor to start it. [Diagram showing cleaning of brushes and placing robot on flat floor]

Main unit stuck-3

Possible causes: The chassis of the main unit is stuck by obstacles.

Solutions: Clean relevant area or establish a prohibited area after cleaning up obstacles. [Diagram showing obstacle removal and map with prohibited area]

Main unit does not complete the cleaning but returns to charge

Possible causes: The main unit senses its lower battery level. ?

Solutions: Return the main unit to charge. [Diagram showing robot returning to charge]

Cleaning not as scheduled-1

Possible causes: Scheduled cleanings have been cancelled.

Solutions: Reschedule. [App interface showing scheduled cleaning at 10:00 am every day]

Cleaning not as scheduled-2

Possible causes: The main unit is in DND (Do Not Disturb) mode. [Phone screen showing DND mode settings]

Solutions: Close the DND mode or adjust the DND time period. [App interface showing DND settings with adjusted time]

Main unit does not operate

Possible causes: The left or right wheel is suspended.

Solutions: Place the main unit on a flat floor to start it. [Diagram showing robot on flat floor]

Main unit back off-1

Possible causes: The navigation module protection cover is stuck.

Solutions: Tap the protection cover to remove foreign matters. [Diagram showing cleaning of navigation module cover]

Main unit back off-2

Possible causes: There are obstacles in front of the robot.

Solutions: Clean away the front obstacles. [Diagram showing obstacle removal]

Main unit back off-3

Possible causes: The bumper plate is stuck.

Solutions: Tap the bumper plate to remove foreign matters. [Diagram showing bumper plate cleaning]

Main unit back off-4

Possible causes: The anti-drop sensor is covered by dust.

Solutions: Clean away dust from the lens surface of the anti-drop sensor. [Diagram showing anti-drop sensor cleaning]

Main unit gives no voices

Possible causes: Voice is set as mute or low volume. [App interface showing voice volume slider]

Solutions: Turn up the volume. [App interface showing voice volume slider adjusted]

The robot reminds that the password is not correct.

Possible causes: The password of your home Wi-Fi is not correct and it causes the robot fails to connect to the internet. ?

Solutions: Long press the Wi-Fi button until a "beep" sound is heard, then input the password to connect to the internet. ?

It costs too much time in the first step of Wi-Fi connection, and it directly shows failing to connect

Possible causes: Fail to connect the Bluetooth.

Solutions: Reset the Bluetooth. Restart the robot. Long press the Wi-Fi button to restart the net connection. ?

It costs too much time in the second step of Wi-Fi connection, and it directly shows failing to connect

Possible causes: Check whether network is not properly connected. The robot is too far from the router and it receives weak signal. The devices accessed to the router are over limitation. Wi-Fi passwords contains special characters, such as spaces or punctuations. ?

Solutions: Reconnect the robot to the Wi-Fi. Put robot closer to the router while connecting. Use the hotspot of your phone to connect the robot. If it works, please reduce the number of the users accessed to the router or increase the number of router and try again. Reset your Wi-Fi password avoiding to use the special characters. ?

It costs too much time in the third step of Wi-Fi connection, and it shows failing to connect.

Possible causes: Fail to bind the account. Network signal is unstable. ?

Solutions: Re-login the MSmartHome APP. When the network signal is good, long press the Wi-Fi button to restart the connection. ?

APP shows lost connections

Possible causes: Your mobile is not connected to the network properly. Your router does not operate normally. Your robotic cleaner is not power-on. Wi-Fi configuration of the robot is cleared. The Wi-Fi password is modified or the network is changed. ?

Solutions: Reconnect the mobile to your network. Restart your router. Turn on the power switch of the robotic cleaner. Add a new appliance to the APP. After the robot is started, long press the network-pairing key for 3 seconds until a "beep" sound is heard. Re-add the robot according to operating guidelines on your mobile. ?

APP operations get delayed responses

Possible causes: The network is busy. Your mobile receives poor Wi-Fi signals. The network bandwidth is not enough. ?

Solutions: Restart the router, and reduce the number of users having access to it. Check the settings of your mobile. Increase the network bandwidth. ?

Main unit does not collect dust automatically after it returns to the dust collector station-1

Possible causes: Dust bag is full. ?️

Solutions: Replace it with a new dust bag, see more details on Page 20.

Main unit does not collect dust automatically after it returns to the dust collector station-2

Possible causes: The top cover of the dust collector station is not closed tightly. The dust bag is not inserted to the end. ⚠️

Solutions: Close the top cover tightly. Insert the dust bag to the end. [Diagram showing closing cover and inserting bag]

After completion of dust collection, waste in the dust box is not collected in the dust collector station

Possible causes: Air ducts of the dust collector station are plugged by foreign matters.

Solutions: Clean the air ducts of the dust collector station. [Diagram showing cleaning of air ducts]

Waste leaks from the main unit during its operations

Possible causes: The dust collection port of the dust box is stuck by foreign matters.

Solutions: Clean away foreign matters from the dust collection port. [Diagram showing cleaning of dust collection port]

1. See error reminding of the APP for more fault solutions.