Midea Robot Vacuum Cleaner i5C User Manual

Warning notices: Before using this product, please read this manual carefully and keep it for future reference. The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or manufacturer for details. The diagram above is just for reference. Please take the appearance of the actual product as the standard.

Thank You

Thank you for choosing Midea! Before using your new Midea product, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers in a safe way.

Safety Instructions

⚠️ Warning for the machine

  1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  2. Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
  3. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  4. WARNING: For the purposes of recharging the battery, only use the detachable docking station provided with this appliance. Use only with i5-DS docking station.
  5. This appliance contains batteries that are only replaceable by skilled persons.
  6. Do not bring the smart robot close to heatsource, radiation or burning cigarette butts. It is strictly forbidden to vacuum the following objects: 1) All liquids such as water and solvents; 2) Lime, cement dust and other construction dust and garbage; 3) Heat generating objects, such as unextinguished carbon butts, cigarette butts; 4) Sharp fragments, such as glass, etc.; 5)Flammable and explosive items, such as gasoline and alcohol products.
  7. Before using, please remove all fragile items from the ground (such as glasses, lamps, etc.), and items that may be tangled with the side brush, Roller brush and drive wheels(such as wires, curtains and other easily-entangled materials).
  8. Please pay attention to your hair and avoid entanglement on wheels or roller brushes when using, cleaning and maintaining the robot.
  9. Do not use this product at an altitude of more than 2000m.
  10. Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
  11. Warranty Information: The manufacturer provides warranty in accordance with the legislation of the customer's own country of residence, with a minimum of 1 year (Germany: 2 years), starting from the date on which the appliance is sold to the end user. The warranty only covers defects in material or workmanship.

The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted. The warranty will not apply in cases of:

  • Normal wear and tear
  • Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
  • Use of force, damage caused by external influences
  • Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions
  • Partially or completely dismantled appliances

Wireless network: 2400-2483.5MHz, MAX POWER: 20dBm, BLUETOOTH MAX POWER: 10dBm. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

⚠️ Warning for docking station

  1. "IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS" and "DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS".
  2. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  3. Plug must be removed from the socket-outlet before cleaning or maintaining the appliance. Switch off before cleaning or maintaining the appliance.
  4. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
  5. Docking base is only applicable to the product i5C. (Battery pack type: Li-ion, DC 14.4 V, 2600 mAh). The Docking base will automatically start charging after Robot Vacuum Cleaner returned to the base.
  6. Warning: The battery charger(Docking station) is not intended to charge non-rechargeable batteries.

⚠️ Warning for battery

  1. The product must be powered off before removing the battery.
  2. Please note that do not disassemble the battery by yourself.
  3. If you need to replace it, please contact the after-sales service center.
  4. Please dispose of used battery according to local laws and regulations.
  5. Do not dismantle, open or shred the battery.
  6. Do not expose batteries to heat or fire. Avoid storage in direct sunlight.
  7. Do not short-circuit a battery.
  8. Do not store batteries haphazardly in a box or drawer where they may short-circuit each other or be short-circuited by other metal objects.
  9. Do not subject batteries to mechanical shock.
  10. In the event of a leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
  11. Do not use any charger other than that specifically provided for use with the equipment.
  12. Do not use any battery which is not designed for use with the equipment.
  13. Do not mix different manufacture, capacity, size or type within a device.
  14. Keep batteries out of the reach of children.
  15. Seek medical advice immediately if the battery has been swallowed.
  16. Keep batteries clean and dry.
  17. Do not leave a battery on prolonged charge when not in use.
  18. After extended periods of storage, it may be necessary to charge and discharge the batteries several times to obtain maximum performance.
  19. The batteries give their best performance when they are operated at normal room temperature (20 °C ± 5 °C).
  20. Retain the original product literature for future reference.
  21. The battery may be irreversibly damaged if the battery is in low power for a long time. It is recommended that the battery retain sufficient power before storage.

[Indoor Use Only] [Read Operator's Manual] [Direct Current]
[Alternating Current] [Class II Equipment]

Intended Use

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. Please check the packaging and appliance on arrival to make sure everything is intact to ensure safe operation. If you find any damage, please contact the retailer or dealer. Please note modifications or alterations to the appliance are not allowed for your safety concern. Unintended use may cause hazards and loss of warranty claims.

Explanation of Symbols

❗ Danger: This symbol indicates that there are dangers to the life and health of persons due to extremely flammable gas.

⚡ Warning of electrical voltage: This symbol indicates that there is a danger to life and health of persons due to voltage.

? Warning: The signal word indicates a hazard with a medium level of risk which, if not avoided, may result in death or serious injury.

? Caution: The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in minor or moderate injury.

ℹ️ Attention: The signal word indicates important information (e.g. damage to property), but not danger.

? Observe instructions: This symbol indicates that a service technician should only operate and maintain this appliance in accordance with the operating instructions.

Read these operating instructions carefully and attentively before using/commissioning the unit and keep them in the immediate vicinity of the installation site or unit for later use!

Specifications

Product Model i5C
Host Charging Voltage 17.2V
Host Rated Voltage 14.4V
Host Rated Power 55W
Docking Station Model i5-DS
Docking Station Input 100-240V~, 50/60Hz, 24W
Docking Station Output 17.2V, 1A
Battery Model BP14426E
Battery Rated Voltage 14.4V
Battery Capacity 2600mAh 37.44Wh
Charging Limit Voltage 16.8V

Midea Robozone Technology Co.,Ltd.
Add.: No.39 Caohu Avenue, Xiangcheng Economic Development Zone, Suzhou, Jiangsu, China
Company: KD EUROPE
Add.: Stara Debszczyzna 4, 16-424, Filipow, Poland
Mail: Kdeurope.office@gmail.com

Product Overview

Product

Start/Pause Button: Controls starting and pausing cleaning.

Bumper: Detects obstacles.

Cover: Houses internal components.

Water Tank Release Button: Used to detach the water tank.

Water Tank: Holds water for mopping function.

Dustbin: Collects dust and debris.

Power Switch: Located under the cover, turns the robot on/off.

Main Wheel: Provides locomotion.

Cover Plate of Main Brush: Protects the main brush.

Main Brush: Sweeps debris into the suction path.

Omni-directional Wheel: Aids in maneuverability.

Side Brush: Sweeps debris from edges and corners towards the main brush.

Accessories

  • Charging Base x1
  • Side Brush x4
  • Mop Cloth Holder x1
  • Power Cable x1
  • Filter x1
  • Mop Cloth x2
  • Cleaning Brush x1
  • Remote Controller x1
  • Battery x2
  • Manual x1

Quick Start Guide

First Use

Step 1: Ensure the robot is placed with adequate clearance around it (approx. 1.5m on all sides) for optimal operation and charging.

Step 2: (Diagram shows battery connection - text implies this step is part of setup)

Step 3: Open the cover and slide the power switch to the "I" position to turn on the robot.

Step 4: Before first use, charge the robot for at least 6 hours. Press and hold the network pairing button for App connection. Short press the [Start/Pause Button] or use the App or remote controller to start cleaning.

Step 5: Fill the water tank and attach the mop cloth to start the mopping function.

Step 6: Recharging for next cleaning.

App & Voice Control

This robot vacuum cleaner is applicable to Google Assistant & Amazon Alexa.

Skill Name for Google Assistant: "SmartHome"

Skill Name for Amazon Alexa: "SmartHome"

NOTE: For using Google Assistant and Amazon Alexa, please make sure the SmartHome APP has been downloaded and matched with your robot successfully.

Setup Steps:

  1. Download the SmartHome APP and link your robot successfully.
  2. Get your Amazon Alexa or Google Assistant device ready.
  3. Search for the "SmartHome" skill name to link your voice device and robot. (A SmartHome account needs to be registered in the process).
  4. Voice-control your robot using voice commands.

Voice Commands Example:

Assistant Command Action
Google start <robot name> start cleaning
Google turn on <robot name> start cleaning
Google switch on <robot name> start cleaning
Alexa turn on <robot name> start cleaning
Google stop <robot name> stop cleaning
Google turn off <robot name> stop cleaning
Google switch off <robot name> stop cleaning
Alexa turn off <robot name> stop cleaning
Google dock <robot name> return to charging base
Google <robot name> go home return to charging base
Google <robot name> go charge return to charging base
Alexa set charge mode on return to charging base

NOTE: App supports iOS 13.0 and above, Android 8.0 and above phone system versions. Pad devices are not accepted. Ensure your phone's wireless network name or password hasn't changed, or you'll need to re-establish the connection.

App Requirements:

  • App supports iOS 13.0 and above, Android 8.0 and above.
  • Does not support WEP encrypted routers.
  • Requires a 2.4GHz frequency range wireless network. 5GHz is incompatible.
  • Wireless network is mandatory for initial configuration; after setup, the app can be operated via wireless, 2G/3G/4G/5G networks.
  • If your home wireless network password changes, the cleaner will appear offline. Re-configure network access.
  • To allow others to use the app, the device owner must invite them via the app.
  • The device will be removed from the previous owner's list if a new owner connects successfully.
  • Long-press the network pairing button for over 3 seconds to clear wireless network settings and reconfigure.

To connect the robot to your app:

  1. Ensure your mobile phone is connected to your home wireless network and Bluetooth is turned on.
  2. Download the SmartHome app from the Apple App Store or Google Play Store.
  3. Open the app, create a personal account, and follow on-screen instructions.
  4. Add your robot vacuum by pressing the "[Add Button]" on the main screen and selecting "i5C".
  5. Connect your robot to your wireless network: After assembling and powering on the robot, press and hold the [Network Pairing Button] until a beep is heard and the network indicator light flashes. Follow app instructions.

Product Installation

Installation of Charging Base

  1. Make sure the power cable is connected into the charging base.
  2. Place the charging base flat against a wall, ensuring sufficient clearance around it (approx. 1.5m on all sides).
  3. Ensure the charging base is connected to a power supply.

Installing the Side Brushes

  1. Turn the unit over.
  2. Attach the side brush to the matching post and press down until it fits into place.
  3. Ensure side brushes can rotate freely.

Operation Instructions

Function of Buttons

[Start/Pause Button]: Starts or pauses cleaning. Press briefly to resume.

Power switch (under the cover): Slide to "I" to turn ON, slide to "O" to turn OFF.

Networking: Press and hold the [Network Pairing Button] for network configuration. The robot is in pairing status if the light is flashing.

Remote Controller

The remote controller works within 16 feet of the robot.

  • Recharging: Returns the robot to the charging base.
  • [Start/Pause Button]: Starts or pauses cleaning.
  • Spot cleaning: Cleans a specific area in a spiral pattern.
  • Suction decrease: Decreases suction power.
  • Direction: Manually control the robot's direction (forward, left, right). The robot does not vacuum in manual mode.
  • Edge cleaning: Cleans along the edges of rooms and furniture.
  • Zig-zag cleaning: Cleans in a zig-zag route.
  • Suction increase: Increases suction power.

NOTE: Before using the remote control, insert 2 AAA batteries. Ensure correct orientation. The backwards direction button is disabled to prevent accidental falls.

Charging Robot Vacuum

  1. Open the cover and slide the power switch to "I" position to turn on the robot.
  2. Place the robot on the charging base to start charging. It is recommended to charge the robot for at least 6 hours before the first use.

NOTE:

  • Do not place the charging base on carpets or soft floors; keep the area dry.
  • Remove the mop cloth holder when the robot is charging.
  • To ensure the robot is always ready, keep it charged on the base. For long-term storage, remove and store in a cool, dry place.
  • If not used for over 3 months, charge for at least 12 hours before use.
  • To preserve battery lifespan, fully charge at least once every six months.

Cleaning

Please clean up wires, sundries, and remove precious, fragile, and dangerous items from the ground before cleaning.

During its first cleaning job, it is recommended to follow the robot to identify potential issues. The robot can clean more smoothly afterward. You can add No-Go Zones or Virtual Walls via the app to prevent the robot from entering specific areas.

NOTE: Do not use the robot on wet surfaces or surfaces with standing water. Before using on rugs with tasseled edges, fold the rug edges under.

Cleaning the Main Brush

  1. With the vacuum upside down, place your thumb in the open slot between the two tabs and lift to remove the brushroll cover.
  2. Use the cleaning brush or scissors to clean tangled hair or threads.
  3. Press the brush lock and lift to access the main brush. It is recommended to clean the main brush weekly and replace it every 6-12 months.

Cleaning the Side Brush

  1. Pull to remove the side brushes. Remove any tangled hair or debris, then reinstall them.
  2. It is recommended to clean the side brushes weekly and replace them every 6-12 months.

NOTE: If side brushes are curled, you can remove them and place them in warm water (30-50°C) for 30 seconds, then let them dry thoroughly.

Cleaning the Dustbin and Filter Element

NOTE: Empty the dustbin after each use.

  1. Press the dustbin release button to remove the dustbin from the robot.
  2. Press the release button to empty the dustbin.
  3. The filter is on the side of the dustbin. Remove debris by tapping the filter against your garbage bin. You can clean the filter with water, but ensure it is dried THOROUGHLY before reinserting.
  4. Reinsert the dustbin back into the robot. It is recommended to clean the filter element weekly and replace it every 1-3 months.

Cleaning the Water Tank

  1. After mopping, press the water tank release button and pull to remove the water tank. Detach the mop cloth holder.
  2. Wash the mop cloth and dry THOROUGHLY.
  3. Open the cover and pour out any remaining water in the water tank.
  4. Wipe the water tank dry. Exposure to sunlight is not recommended.

Cleaning the Sensor and Wheel

Wipe the sensors and wheels gently with a dry, soft cloth.

Cleaning the Charging Contacts

Wipe the charging contacts on both the robot and the charging base with a dry, soft cloth.

Troubleshooting

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to the service center. If you have after-sales problems, it is recommended to go to SmartHome-Help-Contact us/Feedback for help.

Problem Possible Reason Solution
The appliance will not be charged. The power switch is not turned on while charging.
The appliance and charging terminals are not in full contact.
The appliance is covered by wires on the ground, dropping curtain fabric or blankets are twined.
Power on the appliance.
Make sure the appliance is fully in contact with the charging terminal.
The appliance will automatically start the escape mode. If it is not out of trouble, it needs manual help.
The appliance gets stuck. Side brush and main brush, etc. get stuck, and the appliance cannot run normally. Clean the windings on the side brush and restart it. If not, contact the post-sales department.
Not cleaned completely, and recharge it. The appliance does not have enough battery power. Charge the appliance.
No cleaning according to the present time. The power switch is not on.
Scheduled appointment is cancelled.
Turn on the power switch of appliance.
Reset and make appointment.
After the mop holder is installed, the appliance is impermeable. The mop holder magnet falls off.
There's no water in water tank.
The appliance base outlet hole is blocked.
Contact the aftersales service center.
Add water.
Clear water outlet and tank filter.
The appliance has missed sweeps, there is no plan for cleaning, and the map in the app shows irregularly. The ground is slippery.
Wires, shoes and other objects placed on the ground, affecting the normal operation of the appliance.
Cleaning is interrupted halfway.
If the floor is waxed, dry it before use.
Minimize ground items as much as possible.
Do not move or block the appliance during work.
Appliance does not work. Low battery.
Wheels are dropped and the three groups of drop sensors are in a falling state.
Charge the appliance.
Place the appliance close to the ground. If necessary, contact post-sales service center.
Appliance retreats. There is an obstacle ahead.
Bumper rail is clamped.
Clear the front obstacles.
Tap the bumper rail to check for if there is foreign matter stuck.
App displays disconnection. Disconnection between the mobile phone and the appliance.
Check if the mobile phone is accessed to network.
Check if the router works normally.
The cleaner is required to be powered.
The wireless network configurations of the equipment are cleared.
The wireless network password or network is changed.
The mobile phone shall be accessed to network once again.
Re-start the router.
Power on the cleaner once again.
Add new appliances into App.
After system start-up, long press network pairing button and release it after a tick sound is heard; clear all wireless network configurations of the cleaner and add household electrical appliances once again for operation.
Network busy. Network connection is not so smooth. Re-start the router and reduce the number of access users.
Slow App operation. Poor wireless network signal reception of the mobile phone.
The network bandwidth is not so adequate.
Check the settings of the mobile phone itself.
Broaden network bandwidth.
The QR code of the mobile phone itself cannot be scanned by App. The hardware configurations of the mobile phone are very low, the camera has no focus function. Change mobile phones and scan; Add appliance by product category.

Trademarks, Copyrights and Legal Statement

Midea logo, word marks, trade name, trade dress and all versions thereof are valuable assets of Midea Group and/or its affiliates ("Midea"), to which Midea owns trademarks, copyrights and other intellectual property rights, and all goodwill derived from using any part of an Midea trademark. Use of Midea trademark for commercial purposes without the prior written consent of Midea may constitute trademark infringement or unfair competition in violation of relevant laws.

This manual is created by Midea and Midea reserves all copyrights thereof. No entity or individual may use, duplicate, modify, distribute in whole or in part this manual, or bundle or sell with other products without the prior written consent of Midea.

All the described functions and instructions were up to date at the time of printing this manual. However, the actual product may vary due to improved functions and designs.

Disposal and Recycling

Important instructions for environment

Compliance with the WEEE Directive and Disposing of the Waster Product: This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waster electrical and electronic equipment (WEEE). This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Data Protection Notice

For the provision of the services agreed with the customer, we agree to comply without restriction with all stipulations of applicable data protection law, in line with agreed countries within which services to the customer will be delivered, as well as, where applicable, the EU General Data Protection Regulation (GDPR).

Generally, our data processing is to fulfil our obligation under contract with you and for product safety reasons, to safeguard your rights in connection with warranty and product registration questions. In some cases, but only if appropriate data protection is ensured, personal data might be transferred to recipients located outside of the European Economic Area.

Further information are provided on request. You can contact our Data Protection Officer via MideaDPO@midea.com. To exercise your rights such as right to object your personal date being processed for direct marketing purposes, please contact us via MideaDPO@midea.com. To find further information, please follow the QR Code.

DOC and Certifications

Declaration of Conformity

Unique identification of this DoC: i5-001

We: Midea Robozone Technology Co.,Ltd.
No.39 Caohu Avenue, Xiangcheng Economic Development Zone, Suzhou, Jiangsu, China

responsibility that the product:

product name: Robot Vacuum Cleaner
trade name: Midea/eureka/Comfee
type or model: i5E, i5 Extra, i5 Extra FR, MR08, VCR08, MR09, MR07, i5 Lite, VCR09W, VCR09B, i5 SR, i5 Extra CR, i5 Advance, I5C, I5C-BR

to which this declaration relates is in conformity with the essential requirements and other relevant requirements of the Directive:

2014/53/EU
2011/65/EU (EC) No 1907/2006

The product is in conformity with the following standards and/or other normative documents:

2014/53/EU: EN 60335-2-2:2010 +A11:2012 + A1:2013
EN 60335-1:2012+A11:2014+AC:2014+A13:2017
EN 62311: 2008 EN 62233: 2008
EN 301 489-1 V2.2.3 EN 301 489-17 V3.2.4 EN 55014-1:2017+A11:2020 EN 55014-2: 2015
EN IEC 61000-3-2: 2019 EN 61000-3-3:2013+A1: 2019 EN 300 328 V2.2.2

2011/65/EU: EN 62321-1:2013 EN 62321-2:2014 EN 62321-3-1:2014
EN 62321-4:2014 EN 62321-5:2014 EN 62321-6:2015 EN 62321-7-1:2015
EN 62321-7-2:2017 EN 62321-8:2017

Supplementary information:

Technical file held by: Midea Robozone Technology Co.,Ltd.
Place and date of issue (of this DoC): CHINA 2021-8-1

Signed by or for the manufacturer
(Signature of authorized person)
Name (in print): Shawn.Yan
Title: Certified engineer

CE

Midea hereby declares that the appliance with MSmartHome functionality meets the essential requirements and other relevant provisions of the Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at www.midea.com among the additional documents on the product page for your appliance.

2.4 GHz band: 100mW max.

Models: i5C Robot Vacuum Cleaner, i5C, Robot Vacuum Cleaner, Vacuum Cleaner, Cleaner

File Info : application/pdf, 16 Pages, 3.04MB

PDF preview unavailable. Download the PDF instead.

2023 Midea Oversea OBM User Manual i5C 230830 EN

References

Adobe PDF library 15.00 Adobe Illustrator 25.2 (Windows)

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