Before First Use
Ensure the washing machine is correctly installed and connected. Read the separate operating instructions.
Initial Setup
Upon first switching on the machine with the ? [power] button, a welcome screen appears.
Setting the Language
Select your preferred display language by touching the ⬇️ [scroll down] or ⬆️ [scroll up] sensors until the desired language is shown, then confirm with the ✅ [OK] sensor.
Messages
Confirm messages regarding transit bar removal and machine preparation by ensuring feet are aligned and transit bars are removed, then pressing the ✅ [OK] sensor.
Running the First Programme
Activate the TwinDos unit by following instructions in the "TwinDos" section of the operating manual. Turn on the tap, select the "Cottons" programme, and follow the on-screen prompts for soiling level and item type (e.g., "Heavy degree of soiling", "For white items"). Press the ▶️ [Start/Stop] button. Switch off the machine after the programme completes.
Control Panel Overview
The control panel features various buttons and sensors for operating the washing machine:
- 1 Display with sensors: Shows programme status and options.
- 2 Start/Stop button: Starts or cancels a programme.
- 3 Temperature button: Selects wash temperature.
- 4 Spin speed button: Selects spin speed.
- 5 Delay start button: Sets a delayed start time.
- 6 Extra option buttons: Adds special wash features.
- 7 Programme selector: Chooses wash programmes.
- 8 PC optical interface: For service technicians.
- 9 ? [power] button: Switches the machine on/off. It auto-switches off after 15 minutes of inactivity to save energy.
- 10 ⬇️ [scroll down] sensor: Scrolls down lists or decreases values.
- 11 ✅ [OK] sensor: Confirms selections or opens sub-menus.
- 12 ⬆️ [scroll up] sensor: Scrolls up lists or increases values.
- 13 ? [Dos] sensor: Activates automatic detergent dispensing (TwinDos).
- 14 ? [Cap] sensor: Activates CapDosing.
- 15 ? [EcoFeedback] sensor: Displays energy and water consumption.
Sensors 10-12 illuminate when the display is interactive.
Washing Environmentally and Economically
- Load the machine to its maximum capacity for the selected programme.
- The automatic load recognition system adjusts water and energy use for smaller loads.
- Use the "Express 20" programme for small, lightly soiled loads.
- Wash at reduced temperatures (e.g., 20°C) with modern detergents to save energy.
- Utilize automatic detergent dispensing for precise amounts.
- Select the highest possible spin speed to reduce drying time and energy consumption in a tumble dryer.
Washing Process
1. Preparing the Laundry
- Empty all pockets. Foreign objects like nails or coins can damage the machine and garments.
- Sort laundry by colour and check care labels.
- Pre-treat stains and heavily soiled areas as per the "Miele's guide to laundry care" booklet.
2. Selecting a Programme
- Switch on the machine using the ? [power] button.
- Via Programme Selector: Turn the selector to the desired programme. The load capacity will appear in the display.
- Via "Further Programmes": Turn the selector to "Further programmes". Use the ⬇️ [scroll down] or ⬆️ [scroll up] sensors to find and select your programme with the ✅ [OK] sensor. Preset parameters will be shown.
3. Loading the Washing Machine
- Opening the Door: Pull the door open using the grip under the door.
- Load laundry loosely into the drum.
- Closing the Door: Ensure no items are caught between the door and seal. Close the door with a gentle swing.
4. Selecting Programme Settings
- Temperature: Press the Temperature button, then use ⬇️ [scroll down] and ⬆️ [scroll up] sensors to set and confirm the temperature.
- Spin Speed: Press the Spin speed button, then use ⬇️ [scroll down] and ⬆️ [scroll up] sensors to set and confirm the spin speed.
- Extra Options: Press the button for the desired Extra option.
- Delay Start: The start time can be delayed from 15 minutes up to 24 hours, for example, to use off-peak electricity rates. Press the Delay start button, enter the desired start time using the ⬇️ [scroll down] and ⬆️ [scroll up] sensors, and confirm with ✅ [OK]. Press ▶️ [Start/Stop] to begin the delay.
5. Adding Detergent
- TwinDos: For the Miele 2-Phase System, press the ? [Dos] sensor. Select "For white items" or "For coloured items" using ⬇️ [scroll down] and ⬆️ [scroll up] sensors and confirm with ✅ [OK]. For liquid detergent/fabric softener, confirm the displayed option or select another using the sensors.
- Detergent Dispenser Drawer: Pull out the drawer and add detergent to the compartments: ?️ [pre-wash], ? [main wash], ? [softener/capsules].
- CapDosing: Use Miele capsules for fabric care (? [fabric care]), additives (✨ [additives]), or detergent (? [detergent-cap]).
6. Starting and Ending the Programme
- Starting: Press the flashing ▶️ [Start/Stop] button. The door will lock (? [locked] symbol appears).
- End of Programme: The display shows "Anti-crease/Finish". Press the ▶️ [Start/Stop] button to unlock the door. Open the door, remove laundry, and check the drum and door seal for any remaining items. Switch off the machine using the ? [power] button.
- Cancelling a Programme: Press the ▶️ [Start/Stop] button. Confirm "Cancel programme" with ✅ [OK]. The suds will be pumped out. Open the door and remove laundry.
- Selecting Another Programme: Close the door, select the new programme, add detergent if needed, and press ▶️ [Start/Stop].
- Changing Programme Settings: Programme selection is not possible after starting. Temperature can be changed within the first 5 minutes (except for "Cottons"). Spin speed can be changed until the final spin. Extra options "Short" and "Water plus" can be selected/deselected within 5 minutes of starting. Changes may be restricted if the safety lock is active.
- Interrupting a Programme: Switch the machine off with the ? [power] button, then switch it back on to continue the same programme.
- Adding/Removing Laundry After Start: Press ▶️ [Start/Stop]. Select "Add laundry" using ⬇️ [scroll down] or ⬆️ [scroll up] sensors and confirm with ✅ [OK]. The programme pauses, the door unlocks. Add/remove items, close the door, and press ▶️ [Start/Stop] to resume. The door cannot be opened if the suds temperature is >55°C, water level is high, or during the spin stage.
Programme Chart
Programme | Load (kg) | Temperature | Items | Extra options |
---|---|---|---|---|
Cottons | 8.0 | Cold to 90°C | Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Minimum iron | 4.0 | Cold to 60°C | Synthetic, mixed fibre and easy care cotton. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Delicates | 3.0 | Cold to 60°C | Delicate garments made from synthetic fibre, mixed fibre, rayon and viscose. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Woollens | 2.0 | Cold to 40°C | Machine-washable or hand-washable wool or wool blend fabric. If the care label does not specify a temperature, wash using the cold setting. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Silks | 1.0 | Cold to 30°C | Silks and other hand-washable fabrics with no wool content, e.g. satin, lace and silk. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Automatic plus | 6.0 | Cold to 40°C | Mixed loads of garments suitable for the Cottons and Minimum iron programmes. Sort according to colour. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Express 20 | 3.5 | Cold to 40°C | Cotton garments that have hardly been worn or are only very lightly soiled. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Shirts | 2.0 | Cold to 60°C | Shirts and blouses made of cotton and mixed fibre. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Dark garments/Denim | 3.0 | Cold to 60°C | Black and dark garments made from cotton, mixed fibres and denim. | ?️ [Pre-wash], ➡️ [Pre-ironing], ⏱️ [Short], ? [Water plus], ?️ [Soak], ⭐ [Stains] |
Drain/Spin | - | - | Drain only: Select 0 rpm for the spin speed. |
Extra Option Key: ?️ [Pre-wash]; ➡️ [Pre-ironing]; ⏱️ [Short]; ? [Water plus]; ?️ [Soak]; ⭐ [Stains].
Further programme explanations are in the full operating instructions.
Delay Start / Extra Options / Detergent
Delay Start
Delay start allows you to postpone the programme start from 15 minutes to 24 hours, enabling use of off-peak electricity rates.
- Selecting: Press the Delay start button, enter the hour and minutes using ⬇️ [scroll down] and ⬆️ [scroll up] sensors, and confirm with ✅ [OK].
- Beginning: Press the ▶️ [Start/Stop] button to start the delay and programme.
- Changing: Press the Delay start button, touch ✅ [OK], and enter a new start time.
- Cancelling: Press the Delay start button, touch ⬇️ [scroll down], then ✅ [OK] to start the programme immediately.
Extra Options
Extra options are selected via their respective buttons and the display.
- Pre-ironing: Reduces creasing by smoothing laundry at the end. A reduced load (50% less) yields better results. Garments must be suitable for tumble drying and ironing.
- Short: Reduces wash duration for light soiling without visible stains.
- Water plus: Increases water level during main wash and rinses. Other functions for this button are described in "Settings".
- Soak: For heavily soiled or stained items (especially protein stains). Soak duration can be set from 30 minutes to 5 hours.
- Stains: Select one of 7 stain types to adapt the wash programme for more effective stain removal.
Detergent Dispensing
TwinDos: The Miele 2-Phase System automatically dispenses UltraPhase 1 and 2 based on load colour. Select dosage mix using ? [Dos] sensor and ⬇️ [scroll down]/⬆️ [scroll up] sensors.
Liquid Detergent/Fabric Softener: Confirm displayed options or select others using sensors. Fabric softener is dispensed in the last rinse.
Manual Dispensing: Add fabric softener or liquid starch to the designated compartment (? [softener]) or use capsules (? [fabric care], ✨ [additives], ? [detergent-cap]). Do not exceed the maximum fill level.
Detergent Amount: Depends on soiling level (light, normal, heavy) and load quantity. Check local water hardness if unknown.
Cleaning and Care
Cleaning the TwinDos System
The machine has a cleaning programme for TwinDos containers and hoses. Clean them when changing detergent brands or after long periods of non-use (over 3 months) to prevent hose blockage.
- Switch on the machine.
- Navigate through the display menus: ⬇️ [scroll down] + ⬆️ [scroll up] simultaneously until "Language" appears, then ⬇️ [scroll down] to "Dispensing unit", confirm with ✅ [OK].
- Navigate to "Maintenance", confirm with ✅ [OK].
- Select the container(s) to clean using ⬇️ [scroll down]/⬆️ [scroll up] and ✅ [OK], and follow display instructions.
- After cleaning, refill containers with new detergent/softener.
Cleaning the Detergent Dispenser Drawer
Low temperatures and liquid detergents can cause mould/bacteria build-up. Clean the drawer regularly.
- Pull out the drawer until resistance is felt.
- Press the release button and pull the drawer out completely.
- Clean the drawer with warm water.
- Clean the siphon (? [siphon]) and fabric softener channel (? [softener]) with warm water and a brush. Clean thoroughly after using liquid starch to prevent clogging.
- Clean the dispenser drawer housing jets with a bottle brush.
Cleaning the Drum (Hygiene Info)
Low temperatures or liquid detergents can lead to bacteria and odours. Run the "Clean machine" programme regularly, or when the "Hygiene info" message appears.
Problem Solving Guide
To clear fault messages, switch the machine off and on again. Messages must be confirmed with the ✅ [OK] sensor.
Problem/Fault Message | Possible Cause and Remedy |
---|---|
Display remains dark, ▶️ [Start/Stop] light off. | No power: Check plug, fuse/breaker. Machine auto-switched off for energy saving: Switch on with ? [power] button. |
⚠️ [Service. Door locked] | Door not closed properly or lock failed: Close door again, restart. If persistent, contact Miele. |
⚠️ [Check drainage.] | Blocked outlet/restricted hose: Clean drain filter/pump. Check delivery height (max 1m). |
⚠️ [Water intake.] | Blocked inlet/restricted hose: Check tap is on, hose is not kinked, sufficient water pressure. Clean inlet filter. |
⚠️ [Service. Waterproof syst.] | Anti-flooding system activated: Turn off tap. Contact Miele. |
⚠️ [Service. Fault F] | General fault: Restart programme. If persistent, contact Miele. |
"Extra cooling" after programme cancellation. | Door cannot be opened if suds temperature >55°C: Wait for temperature to decrease. |
⚠️ [Service. Door locked] (again) | Door lock jammed: Call Miele. |
Excessive foam at end of programme. | Check detergent amount. Adjust dosage if necessary. |
ℹ️ [Container 1 empty] / ℹ️ [Container 2 empty] / ℹ️ [Cont. 1+2 empty] | TwinDos container(s) empty: Refill or replace cartridges. Check if laundry is clean; may need more detergent. |
ℹ️ [Hygiene info] | Programme of at least 60°C not run recently: Run "Clean machine" programme with Miele cleaner to prevent bacteria/odours. |