Engwe Y10 Electric Scooter User Manual

Welcome to the Engwe E-Bikes Family

Thank you for choosing the Engwe E-BIKES family. This user manual will help you learn about your electric scooter and how to own one. Prioritize safety and always follow best practices and traffic rules. Your scooter requires basic maintenance and care to function properly. We invite you to grow with us and take advantage of our modular technical design. Instructions, videos, and live support are available to help you make the most of your Engwe scooter.

Table of Contents

• I. Safety Instructions
• II. Product Description and Assembly Instructions
• III. Maintenance
• IV. Specification Table
• V. Instrumentation and Operation
• VI. Trademark and Legal Notices
• VII. Warranty Card

I. Safety Instructions

Important Safety Information:

• Electric bikes are subject to local laws and policies; observe these when driving the Y10.
• Scooters are for leisure. Practice riding skills before mastering them. Engwe is not liable for injuries or damage due to inexperience or failure to follow instructions.
• Before lending your scooter, ensure the borrower has read the manual, watched the video, and received a beginner's guide. Assist new riders until they are proficient. Ensure all riders wear helmets and protective gear.
• Following tips and warnings reduces risks but does not eliminate them. Risks include injury or death from loss of control, collisions, and falls. Scooters are suitable for hard surfaces in relatively enclosed road environments (e.g., parks). Avoid areas with obstacles. Be alert and slow down in unfamiliar environments.
• Read and follow all 'Caution' and 'Warning' notices. Do not exceed the speed limit or ride on motorways.
• For your first ride, avoid areas with children, pedestrians, pets, vehicles, or bicycles.
• Respect pedestrians. Avoid frightening them, especially the elderly, children, disabled, and pregnant women. Alert pedestrians when approaching from behind and slow down when overtaking. Obey local traffic laws.
• In regions without specific electric scooter laws, strictly adhere to these safety requirements. Engwe is not liable for property damage, personal injury, or legal disputes arising from user violations.
• Before riding, check for loose or damaged parts. If unusual noise occurs, stop using and consult your point of purchase or the manufacturer.
• Observe road surfaces; avoid obstacles and uneven ground (wet, sand, rocky, ice).
• Suitable for ages 14-60 and weights up to 120kg.
• Do not charge if the charging port, charger, or power outlet is wet.
• Use only the original Engwe charger.
• Use only Engwe approved parts and accessories. Do not modify the scooter, as this may cause injury and void the warranty.
• Children should not use scooters or play with parts.
• Park on a flat, firm surface. If parking on a slope, the stand must face downhill. Prevent the scooter from rolling by ensuring the kickstand is stable. Avoid parking in busy areas; park against a wall if possible.
• Regular maintenance is recommended for a better driving experience.
• Read the user manual before charging.
• Do not touch brake parts, as this may cause injury.

Additional Safety Tips:

• Not suitable for individuals under the influence of alcohol or drugs, those unable to perform strenuous exercise, those with balance issues, those exceeding the weight limit, or pregnant women.
• Minors require adult supervision.
• Comply with local laws and regulations. Do not ride where prohibited.
• Ensure you can see the area in front of you and be seen by others.
• Do not ride in snow, rain, slippery, muddy, or icy conditions. Do not ride over obstacles (sand, rocks, barricades) as this may cause loss of balance or grip.
• Damage from water ingress is not covered by warranty.
• Do not drive at night.
• Do not accelerate or decelerate suddenly. Do not exceed the speed limit to avoid loss of control.

II. Product Description and Assembly Instructions

1. Part Information

Diagram Description:

• Handlebar Area: Right turn light, Throttle, Display/Power button, Folding clasp, Handles, Left turn light, Bell.
• Stem Area: Riser, Standpipe, Folding Pipe Clamp.
• Frame/Chassis: Charging port, Fixed clasp, Rear fender, Taillight, Motor, Battery holder, Kickstand.
• Wheels: Front fork, Front wheel, Kickstand.

2. Packing List

Hardware:

• Flat head screws *6
• Cylindrical Head screws *2
• 3MM Head Wrench *1
• 5MM Head Wrench *1
• Kickstand *1

Accessories:

• User Materials (User Manual)
• Power cable
• Power adapter

Please check that all contents are complete and in good condition. Contact your point of purchase or the manufacturer if any parts are missing or damaged. Keep the box and packing materials for at least 15 days for potential shipping needs.

3. Whole Car Assembly Instructions

1. Take out the scooter and open the foot brace to stand it on the ground.
2. Install the horizontal handle to the vertical tube. Ensure the headlight faces the front and the vertical tube holes align. Fix with screws.
3. After assembly, perform a power-on detection.

4. Charging Steps

1. Open the charging port rubber plug and insert the charging plug.
2. Tighten the rubber cover after charging is completed.

Warning: Use the original charger. Risk of battery damage or fire exists with non-original chargers. Do not connect the charger if the charging port or cable is wet. Do not charge or use the battery if it is broken or wet. Charging is complete when all 5 power bars on the dashboard are continuously lit.

5. Folding and Handling

1. With the scooter off, hold the vertical tube, dial the folding finger dial, and open the folding wrench.
2. Align the folding snap ring and the snap on the rear fender, then hook them together.
3. After folding, hold the riser for handling.

III. Maintenance

1. Cleaning

Use a soft, damp cloth to wipe the main unit. For stubborn dirt, use a toothbrush and toothpaste, then clean with a soft, damp cloth.

2. Warning

Do not use alcohol, gasoline, kerosene, or other corrosive solvents. Do not spray water with a pressure gun or hose. Before cleaning, ensure the scooter is powered off, the charging cable is unplugged, and the charging port cover is closed to prevent damage to electronic components or the battery.

3. Storage

When not in use, store the scooter in a bright, dry place. Avoid outdoor parking, direct sunlight, and extreme temperatures, which can accelerate deterioration and shorten battery life.

4. Battery Removal and Maintenance

Do not use third-party batteries. Do not store or charge the battery outside specified temperature limits. Avoid touching battery contacts and do not remove or pierce the battery case. Prevent metal objects from contacting battery contacts to avoid short circuits. Do not place the battery in fire. Do not charge or use a damaged or wet battery. Do not attempt to disassemble the battery. Users must not repair internal parts without permission. Do not ride outside specified temperature limits. Dispose of used batteries according to local regulations.

IV. Specification Table

Engwe Y10 Specifications

V. Instrumentation and Operation

1. Interface Description

The display shows:

• Speed indication (km/h)
• Unit
• Gear indication (ECO, D, S)
• Headlight indication
• Power indicator (5 cells for full charge)
• Power Switch button

2. Operating Instructions

Power On/Off: Press and hold the power button for 2 seconds.

3. Headlight Start and Shut Off

In the power-on state, press the power button twice quickly to turn the headlights on. Press twice again to turn them off.

4. Switching Gears

The meter has three gears: ECO, D, and S. Briefly press the power button to switch between them for different speed experiences.

5. Power Indicator

The instrument displays the power level with 5 cells. Charge the vehicle when only 1 cell remains.

VI. Trademark and Legal Notices

Engwe is a registered trademark of ENGWE Technologies Co., Ltd. Android is a trademark of Google. App Store is a logo of Apple Services. Other trademarks belong to their respective owners.

Due to continuous product improvement, feature descriptions and explanations may not perfectly correspond to the product purchased. Actual products may differ in color and appearance. Please refer to the actual product.

Manufacturer: ENGWE Technology Co.

Recommendations:

• Read this user manual carefully before riding.
• Do not allow others to ride if they have not read and understood the manual.
• Ensure all parts are installed correctly, not too loose or too tight.
• Purchase insurance to minimize risk.
• Before riding, check the installation, wheel performance, and battery condition. Ensure the scooter is in proper condition with no signs of looseness or damage. If any abnormal signs appear, stop riding immediately and contact after-sales service.

You are obligated to be aware of and comply with all relevant laws, regulations, and policies regarding scooter riding in your area.

Data and parameters may vary by model and are subject to change without notice.

To the extent permitted by law, ENGWE reserves the right to interpret this statement. The laws of the People's Republic of China apply. Engwe is not liable for compensation, liability, or loss. Riders are responsible for unforeseen or ongoing risks.

VII. Warranty Card

Warranty Policy

Thank you for purchasing Engwe series products!

For warranty service, please visit the official website to check Engwe's warranty policy.

Official website: https://engwe-bikes.com

If you have any quality problems after purchasing Engwe products, please contact Engwe after-sales service:

Email: service@engwe-bikes.com

Please provide your order number, purchase interface, motor number picture, and a video of the problem.