Anker 250W Charger
User Manual and Guide
Charging Your Devices
You can charge multiple devices via the four USB-C ports and two USB-A ports simultaneously.
Connect your charger to a ? 2021 Apple MacBook Pro (16") using a ? USB-C to MagSafe 3 cable to achieve maximum power (140W ⚡) from a single port (USB-C1) or to achieve maximum power (100W ⚡) from a single port (USB-C2/C3/C4).
The diagram displays the Anker charger featuring four USB-C ports (labeled C1-C4) and two USB-A ports (labeled A1-A2) on the front. It illustrates how to connect a 2021 Apple MacBook Pro (16") using a USB-C to MagSafe 3 cable to port C1 for 140W ⚡ output, or to ports C2/C3/C4 for 100W ⚡ output.
Knob Controls
| Action | Description |
|---|---|
| ? Rotate | Toggle options between left and right, or up and down. |
| ▶️ Press [select] | Select or confirm. |
| ⏱️ Press for 2 seconds [hold] | Manually turn off the display. |
| ⚙️ Press six times rapidly [reset] | Access the reset option. |
Display Screen Guide
This section guides you through the charger's display screen interface.
The diagram shows the charger's display screen. It presents a prompt asking "Are You Sure You Want to Reset the Device to Factory Settings?" with "✔️ Yes" and "❌ Cancel" options. It also depicts various charging states such as "Blinking (connecting)" and "Steady (connected)" indicated by Wi-Fi icons. Another part illustrates the main display showing power output details for different ports (C1, C2, C3, C4, A1/A2) and a settings menu with options like Brightness, Screen Timeout, Mode, Wi-Fi, Screensaver, and Knob Orientation.
Screen Elements Key
- ⚡ Total power
- ⚡ Single-port power
- ? Wi-Fi connection
- ⏱️ Power timer
- ?️ ActiveShield (Real-Time temperature monitoring)
- ? Priority port
- ?️ Port name
- ? Maximum output power
- ? Port priority (On / Off)
- ? Output voltage, current, and power
Connecting to Anker App
Download the Anker app to enhance your experience.
- Download and open the Anker app.
- Connect the charger to the power source.
- Go to "Settings" ⚙️ > "Wi-Fi" ? and enable Wi-Fi for the charger.
- Turn on ? Bluetooth on the phone.
- Add this charger to the app, then follow the in-app instructions to complete the setup.
Settings
Rotate the knob to toggle among setting options, then select "Yes" or "Cancel" and press the knob to confirm. You can go back to the previous level at any time by selecting "Back" ⬅️.
| Setting | Options / Description |
|---|---|
| Brightness | 20%-100% |
| Screen Timeout ⏳ | Always On, 30 Min, 5 Min, 1 Min, 30s |
| Mode ? |
|
| Wi-Fi ? | On / Off |
| Screensaver ? |
|
| Knob Orientation | ➡️ Forward, ⬅️ Backward |
| Reset | ✔️ Yes / ❌ Cancel (Returns to factory settings) |
OTA Updates
Holiday Themed Screensaver ?
Firmware version 1.1.1.4 or later (version 1.0.1.8 not supported). If you enable the "Holiday Update", a time-limited holiday themed screensaver will be automatically updated and available for use on your device as the holiday approaches. This will last for a few days and will be automatically removed when the holiday is over, restoring the previously saved screensaver theme. During this time, you can still use the knob or the app to switch to other themes without interfering with your normal use.
Test Features ? and its Subfeature
Firmware version 1.2.1.0 or later (Version 1.0.1.8/1.1.1.4 not supported). App version 3.0.0 or later (version 2.8.0/2.8.1 not supported). Go to "Settings" ⚙️ > "Test Features" ? to experience new features before they are officially released.
Custom Charging Mode ?
With "Test Features" ? enabled, you can go to "Charging Mode" > "Custom Mode" ? to customize the output power settings of each port to suit various devices and habits. You can even add multiple (up to four) custom power allocation schemes for different scenarios, which can be freely toggled.
For the current version, ? USB-C ports can be set to a minimum of 15W ⚡, and ? USB-A ports can be set to a minimum of 0/15/24W ⚡.
The diagram shows the Anker app interface for "Custom Charging Mode" ?. It displays a screen to "+ Add Mode" and another screen to "Add Mode" where users can enter a "Mode Name" and adjust the "Total Power" and individual port power (C1, C2, C3, C4, A1+A2) using sliders. It also shows an "Automatic Deactivation" toggle.
Mode Name & Distribution Logic
- Enter a mode name.
- Adjust output power of each port.
- Confirm at [checkmark icon] in the upper right corner upon completion.
Output Power Distribution
AI Power Mode ?
Automatically detects the connected charging device and allocates the optimal power.
Illustrations depict device categories: High Power Devices (represented by a ? laptop), Medium Power Devices (represented by a ? phone), and Low Power Devices (represented by ? earbuds and a ⌚ watch).
Port Priority Mode ?
Single-Port Charging: Various configurations showing single port outputs up to 140W ⚡ (e.g., 140W ⚡, 100W ⚡, 22.5W ⚡).
Two-Port Charging: Various configurations showing two-port outputs up to 140W ⚡ per port (e.g., 140W ⚡ + 100W ⚡, 100W ⚡ + 100W ⚡, 22.5W ⚡ + 24W ⚡).
Three-Port Charging: Various configurations showing three-port outputs (e.g., 140W ⚡ + 45W ⚡ + 65W ⚡, 100W ⚡ + 100W ⚡ + 22.5W ⚡).
Four-Port Charging: Various configurations showing four-port outputs (e.g., 100W ⚡ + 100W ⚡ + 22.5W ⚡ + 24W ⚡).
Five-Port Charging: Various configurations showing five-port outputs (e.g., 70W ⚡ + 65W ⚡ + 45W ⚡ + 45W ⚡ + 22.5W ⚡).
Six-Port Charging: Various configurations showing six-port outputs (e.g., 70W ⚡ + 65W ⚡ + 45W ⚡ + 45W ⚡ + 24W ⚡ + 22.5W ⚡).
Note: These diagrams represent possible power distributions. Actual output may vary based on connected devices and firmware.
Dual-Laptop Mode ?
Single / Two-Port Charging (Same as Single-Port Charging and Two-Port Charging of Port Priority Mode). This feature requires an OTA firmware upgrade to V1.1.14 or later.
Three / Four / Five / Six-Port Charging: Note: For each port, the output power is fixed.
Diagrams for Three/Four/Five/Six-Port Charging in Dual-Laptop Mode showing fixed outputs.
Low Current Mode ?
Note: For each port, the output power is fixed.
Diagram for Low Current Mode showing fixed outputs.
FAQ
- Q1: How do I set the mode for intelligent power distribution? What are the benefits?
- A: Select "Settings" ⚙️ > "Mode" ? > "AI Power Mode" on the charger screen. In AI Power Mode (also the default mode), the charger automatically detects the voltage of the connected device, identifies device power requirements (high, medium, or low), and adjusts power distribution accordingly for optimal charging efficiency.
- Q2: How do I connect the charger to Wi-Fi ? and the Anker app?
- A: On the charger screen, select "Settings" ⚙️ > "Wi-Fi" ? and turn on Wi-Fi using the knob. On the phone used to log in to the app, make sure ? Bluetooth has been enabled. Then add the charger to the app and follow the in-app instructions to complete the setup.
- Q3: What if the network configuration fails?
- A: To solve this problem:
- Check whether the Wi-Fi name and password configured in the app are correct. The name and password are case-sensitive and space-sensitive.
- Check whether the network is 2.4GHz. The charger only supports 2.4GHz networks, not 5GHz networks.
- Check whether the network signal is normal. Abnormal signals may cause connection failures.
- Check whether ? Bluetooth is enabled on the phone. To configure the network, connect to ? Bluetooth first.
- After connecting to Wi-Fi ?, do not select "Wi-Fi" in the "Settings" ⚙️ menu again. The Wi-Fi signal will be transmitted again, and the Wi-Fi will be disconnected.
- Q4: Why are the power, voltage, and current readings on the charger screen different from those in the app?
- A: The power, voltage, and current on the app are obtained from the cloud to which the charger reports at a specified time. There may be data inconsistencies due to time variance.
- Q5: Why are the current and voltage readings on the charger screen different from those on other screens such as power banks or the POWER-Z tester?
- A: The charger's sampling takes place inside the charger, while POWER-Z's sampling takes place at the charger's output or the device's input, which means a loss of power. In addition, the charger's readings have only one decimal place, while POWER-Z's readings have four decimal places.
- Q6: Why can't the clock screensaver ? be displayed?
- A: The clock screensaver ? is displayed when the following conditions are met:
- The charger connects to Wi-Fi ?.
- The screen timeout ⏳ is not set to "Always On."
- The screensaver is set to "Clock Screensaver" ? and the timeout time is reached.
- The charger screen is not manually turned off ⚫.
- Q7: Why can't the charger be added again after being deleted?
- A: The charger might not have received the deletion command due to network errors of the phone or charger. To solve this problem:
- Reconnect the power cord of the charger.
- Access "Settings" ⚙️ > "Wi-Fi" ? to connect to the Wi-Fi again.
- Q8: Why cannot my charger's single-port power output reach 140W ⚡?
- A: Possible causes:
- The device is connecting to ports other than C1. Only the C1 port supports 140W ⚡ output. To connect to the C1 port, make sure to use cables with a power rating of 140W ⚡ or higher.
- Incorrect cables are used for charging Apple MacBook Pro (16"). To achieve 140W ⚡ output power, Apple MacBook Pro (16") with M1 or M2 chips must use ? USB-C to MagSafe cables for charging, while Apple MacBook Pro (16") with M3 chips can use ? USB-C to USB-C or ? USB-C to MagSafe cables for charging.
- The charging power is related to the device battery level. When the device battery level is almost full, the charging power is reduced to protect the device.
- Q9: Why is the charger's power cord not 3-pin for the 250W ⚡ total power?
- A: Desktop charger products do not require grounding. The charger's power cord has double insulation protection, and the entire product is UL and CB certified for safe use.
Troubleshooting ?️
The charger is not working properly:
- Let the charger sit for 5 minutes (without plugging it into the power outlet or plugging anything else into the charger).
- Reconnect the power cord of the charger.
- Replace the charging cables of the devices or try other devices for charging.
- Reset the charger to factory settings.
Specifications ?
| Parameter | Value |
|---|---|
| ? Input | 100-240V~, 4.0-2.5A, 50-60Hz |
| ? Output | Sequence from Left to Right (C1-C4, A1-A2): Single Port Output:
Multiple Ports Output:
|
| ? Average Active Efficiency | 86.81% |
| ? Efficiency at Low Load (10%) | 74.01% |
| ? No-Load Power Consumption | 0.20W |
| ⚡ PPS | Yes |
| ?️ Operating Temperature | 0-25°C / 32-77°F |
