GlocalMe UniCord Pro User Manual

Product Overview

The GlocalMe UniCord Pro is a portable Wi-Fi device that provides internet connectivity and charging capabilities. It features a Type-C connector, a Wi-Fi LED Indicator, and a reset button.

Components:

• 1. Type-C connector
• 2. Wi-Fi LED Indicator
• 3. Type-C connector
• 4. Reset button

LED Indicator Status:

Method of Application: GlocalMe Cloud SIM Service

Follow these steps to use the GlocalMe Cloud SIM service:

1. Download GlocalMe APP: Download and install the GlocalMe app on your mobile phone from the App Store or Google Play.

   Download on the App Store

   GET IT ON Google Play

2. Create a GlocalMe Account: Open the GlocalMe app, click 'Login' then 'Register'. Follow the steps to register an account using an email or mobile number.
3. Link Device with GlocalMe App: Open the GlocalMe App, click 'My Device' then 'Link Device'. Scan the device's QR-code.
4. Purchase In-App GlocalMe Data Plans: Choose and purchase data plans that suit your needs. Restart the device after purchasing a data package. (Skip this step if a data plan was included with your device purchase).

   Available Data Packages:

   • Day Pass
   • Monthly Pass
   • Year Pass
5. Turn on the device: Wait for the Wi-Fi indicator to stay on.
6. Connect To Wi-Fi: Find the Wi-Fi name (SSID) and password on your device. Open your mobile device's wireless network search and connect to the GlocalMe Wi-Fi.
   • SSID: GlocalMe XXXXX
   • Password: XXXXXXXX

Powering the Device

The UniCord Pro can be powered in two ways:

• Method 1: Use the male Type-C port to connect to a standard USB power source (e.g., a wall outlet adapter).
• Method 2: Use the male Type-C port to connect to electronic devices that support reverse charging, such as mobile phones, tablets, or laptops.

Charging Instructions

Using an extension cable accessory, the UniCord Pro can charge various devices such as cameras, smartphones, tablets, gaming consoles, headphones, and power banks via its female Type-C port.

Supported Devices: Cameras, Smartphones, Tablets, Portable Game Consoles, Headsets, Power banks.

Technical Specification

• Product Model: GLMX24A01
• Brand: GlocalMe
• Packing List: Device*1, User Manual *1, Type-C to Type-A adapter
• Product Size: 30*82*12mm
• Power Input: ≤20V
• Maximum Power: 65W
• FDD-LTE Bands: B1/2/3/4/5/7/8/12/13/17/18/20/25/26/28/66
• TDD-LTE Bands: B34/38/39/40/41(194M)
• WCDMA Bands: B1/2/4/5/8
• Wi-Fi: 2.4GHz 802.11 b/g/n/ax
• Maximum Wireless Connections: 8
• Theoretical Maximum 4G Download Speed: 150Mbps
• Theoretical 4G Maximum Upload Speed: 50Mbps

Q&A

1. Q: What if the Wi-Fi indicator is flashing?
   A: If it flashes for more than 5 minutes, connect the GlocalMe APP to check the status and follow the instructions.
2. Q: What if the Wi-Fi indicator is not on?
   A: Ensure the USB power connection is secure and the device is properly powered.
3. Q: How to reset the device?
   A: Press and hold the reset button for 5 seconds to reset the device.
4. Q: What is the coverage of GlocalMe global mobile network services?
   A: GlocalMe portable Wi-Fi products cover over 200 countries and regions. Check specific coverage on the GlocalMe website: https://www.glocalme.com/
5. Q: How to confirm if a destination supports GlocalMe network services?
   A: Check package availability in the GlocalMe App store for the destination. If not available, the service may not be supported. Contact online customer service for inquiries.
6. Q: Why can't I activate a new package?
   A: 1. Ensure the package covers the intended country or region (e.g., a US package cannot be used in Canada). 2. Try restarting the device and wait 1-3 minutes before attempting to connect to Wi-Fi to activate the package.
7. Q: Why does the network disconnect when the charging device is unplugged?
   A: Reinitialization is required. Wait for the Wi-Fi light to stay on before reconnecting.
8. Q: Why can't I charge after using the external Type-C to USB-A adapter?
   A: Ensure the correct device connection sequence: First, insert the Type-C to USB-A adapter into the Type-C interface on the UniCord. Then, insert the USB-A adapter into the charger. Finally, connect the device that needs to be charged.

Attention & Compliance

RF Exposure Statement:

The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of 20 cm between the device and the human body. To maintain compliance with RF exposure requirements, use the product while maintaining a 20 cm distance between the device and the human body. The device is restricted to indoor use when operated in the European Community using frequencies 5150MHz-5250MHz to reduce the potential for interference.

EU Regulatory Conformance:

UCLOUDLINK (SINGAPORE) PTE.LTD. declares that the radio equipment type GLMX24A01 complies with Directive 2014/53/EU. This product is allowed for use in all EU member states.

FCC Regulatory Conformance:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the device causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures:

• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that of the receiver.
• Consult the manufacturer or an experienced radio/TV technician for help.

Disposal and Recycling Information:

The symbol on the device, batteries, and/or packaging indicates that these items should not be disposed of as household garbage. They should be taken to a certified collection point for recycling or proper disposal. Contact your local city office, household waste disposal service, or retail store for detailed information about device or battery recycling. Disposal of the device and batteries is subject to the WEEE Directive Recast (Directive 2012/19/EU) and the Battery Directive (Directive 2006/66/EC).

Important: Do not disassemble or modify the device. Do not short-circuit, dispose of in fire, or expose to high temperatures. Do not squeeze or bump the battery. Do not continue to use if the battery is damaged.

Contact Information

UCLOUDLINK (SINGAPORE) PTE.LTD.

• Mail: service@ucloudlink.com
• Live Chat: GlocalMe website / GlocalMe mobile app
• Facebook: GlocalMe
• Instagram: @GlocalMeMoments
• Twitter: @GlocalMeMoments
• YouTube: GlocalMe
• Address: 80 ROBINSON ROAD #02-00 SINGAPORE (068898)