ECOVACS DEEBOT N20 PRO User Manual & Guide

Safety Instructions

Read all instructions before use and keep them for future reference.

• Use only as described in this manual.
• Use only manufacturer-recommended attachments.
• Ensure your mains voltage matches the auto-empty station's requirement.
• For indoor household use only. Do not use outdoors or in commercial/industrial environments.
• Use only the original battery and auto-empty station.
• Do not operate without the dustbin and/or filters installed.
• Keep away from open flames, fragile items, or areas with flammable substances.
• Do not use in extremely high or low temperatures (below -5°C/23°F or above 40°C/104°F). Charge between 0°C/32°F and 40°C/104°F.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use in a room where an infant or child is sleeping.
• Do not use on wet surfaces or surfaces with standing water.
• Do not allow the robot to vacuum large objects like stones, large paper sheets, or anything that could clog it.
• Do not use to collect flammable or combustible materials like gasoline, toner, or in areas where they may be present.
• Do not vacuum items that are burning or smoking, such as cigarettes, matches, or hot ash.
• Do not insert objects into the suction inlet. Do not use if the air inlet is blocked. Prevent dust, lint, or other items that could reduce airflow from entering the air inlet.
• Be careful not to damage the power cord. Do not pull or carry the appliance or auto-empty station by the power cord, use the power cord as a handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Keep the power cord away from heated surfaces.
• If the power cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
• Do not use a damaged power cord or outlet. Do not use the appliance or auto-empty station if it is not functioning properly, has been dropped, damaged, exposed to the elements, or dropped into water. For safety, it must be repaired by the manufacturer or its service representative.
• Turn off the power switch before cleaning or performing maintenance on the appliance.
• Unplug the auto-empty station from the power outlet before cleaning or performing maintenance on it.
• Remove the appliance from the auto-empty station and turn off the appliance's power switch before removing the battery for disposal.
• Dispose of the appliance according to local laws and regulations.
• Recycle used batteries according to local laws and regulations.
• Do not incinerate the appliance, even if severely damaged, as batteries may explode in a fire.
• If the auto-empty station is not used for an extended period, please unplug it from the outlet.
• The appliance must be used according to the instructions in this user manual. ECOVACS ROBOTICS is not responsible for any damage or injury caused by improper use.
• The robot contains batteries that must only be replaced by qualified professionals. For battery replacement, please contact customer support.
• If the robot will not be used for a long time, turn it off for storage and disconnect the auto-empty station from the power supply.
• CAUTION: Use only the supplied CH2405 power adapter for charging the battery.

EU Compliance:

• For EU countries, please visit https://www.ecovacs.com/global/compliance for the EC Declaration of Conformity.
• Proper Disposal of this Product: The symbol ♻️ indicates this product should not be disposed of with household waste. Responsible recycling helps conserve material resources. Contact your retailer or local waste collection systems for proper disposal.
• RoHS Directive: ECOVACS Home Service Robotics Co., Ltd. declares compliance with RoHS Directive 2011/65/EU and its amendments.
• Radio Equipment Directive: ECOVACS Home Service Robotics Co., Ltd. declares compliance with Directive 2014/53/EU.
• Authorized Representative in Europe: ECOVACS Europe GmbH, Holzstrasse 2, D-40221 Dusseldorf, Germany.

Package Contents

The package includes the following items:

• Robot
• Docking Station
• Vibrating Mopping System OZMO Pro 2.0
• Mopping Pad Sponge
• Vacuum Module (pre-installed)
• Water Tank Module (DKX56)
• Mopping Pad Disc
• Mopping Pad Sponge
• Side Brush
• User Manual
• Power Adapter

Note: Illustrations are for reference only and may differ from the actual product.

Product Overview

Robot Components:

• Top View: Navigation Module, Obstacle Avoidance Module, Buttons, Top Cover.
• Bottom View (DKX55/DKX56): Anti-drop sensors, Carpet detection sensor, Bumper, Main Brush, Side Brush, Wheels, Charging Contacts, Data Port, Wi-Fi Status Indicator, Edge Sensor, Collision Sensor.

Vibrating Mopping System OZMO Pro 2.0:

• Reservoir
• Mopping Pad Disc
• Mopping Pad Sponge

Dust Collector Components:

• Dust Bin
• Filter
• HEPA Filter
• Brush Release Button
• Dust Bin Handle
• Filter Mesh
• Release Button

Docking Station Components:

• Charging Contacts
• Installation Openings
• Cable Channels
• Power Plug

Sensors

Preparation for Cleaning

• Prepare the room by moving furniture, such as chairs, to their proper places.
• For the first use, ensure all doors in the rooms are open so the robot can fully explore your home.
• If necessary, install a physical barrier at the edge of a step to prevent the robot from falling.
• To improve cleaning efficiency, clear the floor of loose items such as cables, rags, and slippers.
• Tuck carpet fringes under the carpet.
• Avoid standing in narrow spaces like doorways and corridors, and ensure you do not obstruct the robot's path when it is identifying areas.

Quick Start Guide

1. Installation: Remove all protective materials before use. A "click" sound indicates correct installation.
2. Docking Station Placement: Keep the area around the docking station clear of objects, especially those with reflective surfaces. It is recommended to place the docking station on a hard floor to utilize all DEEBOT functions. Ensure clearance: at least 0.5m (1.64 ft) on the sides and 1.5m (4.92 ft) in front.
3. Outlet Setup: Remove the protective film and insert the adhesive end into the mounting holes (for homes with baseboards).

Using the ECOVACS HOME App

For full functionality, manage your robot using the ECOVACS HOME app. Scan the QR code located under the robot's top cover to download the app, or search for "ECOVACS HOME" in your app store.

Wi-Fi Requirements:

• Use a 2.4 GHz or 2.4/5 GHz mixed network.
• Your router must support 802.11 b/g/n and IPv4.
• Do not use a hidden network.
• Do not use a VPN (Virtual Private Network) or proxy server.
• Use WPA and WPA2 security with TKIP, PSK, AES/CCMP encryption. WEP EAP is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 in other regions.
• If using a network repeater, the network name (SSID) and password must match your main network.
• Please enable WPA2 on your router.

Wi-Fi Indicator Status:

• Slowly blinking: Connecting to the app.
• Rapidly blinking: Disconnected from Wi-Fi.
• Solid: Connected to Wi-Fi.

Smart features like remote start, voice control, 2D/3D map display, and personalized cleaning require the ECOVACS HOME app. You must agree to the Privacy Policy and User Agreement to enable these features. Basic functions can still be used manually without app agreement.

Charging the DEEBOT

Short press the button to recall the DEEBOT to the docking station for charging. The charging process takes approximately 6.5 hours.

Operating the DEEBOT

• For mapping, remove the mopping pad disc/sponge.
• When creating a map for the first time, follow DEEBOT's instructions to resolve minor issues.
• Troubleshooting common issues: If the DEEBOT gets stuck under furniture, try lifting the furniture, covering the bottom of the furniture, or setting up a virtual boundary in the app.
• Before the first use, ensure the DEEBOT is connected to the charging station and fully charged. Short press the button to start cleaning and mapping.
• Notes:
  • Do not frequently remove the mopping pad.
  • Do not use cloths or other items to clean the mopping pad plates.
  • Replace the mopping pad when the ECOVACS HOME app notifies you.

Scan the QR code with your mobile phone camera to access the user manual.

Technical Specifications

Wi-Fi output power does not exceed 100mW.

Note: Technical and design specifications are subject to change for product improvement. For more information, visit https://www.ecovacs.com.