eufy Video Doorbell 2K (Battery-Powered) Quick Start Guide

What's Included

For Video Doorbell Installation

• Video Doorbell 2K (Battery-Powered) Model: T8210
• Mounting Bracket
• Screw Hole Positioning Card
• 15° Mounting Wedge (Optional)
• Jumper for Original Chime (Optional)
• Extension Wires and Wire Nuts (Optional)
• USB Charging Cable
• Doorbell Detaching Pin
• Screw Packs (Spare screws and anchors are included)
• Quick Start Guide

For HomeBase 2 Installation

• Model: HomeBase 2
• Power Adapter for HomeBase 2
• Ethernet Cable for HomeBase 2

Note: Power plug may vary in different regions.

Product Overview

Video Doorbell (Battery Powered)

Front View:

• 1. Motion Sensor
• 2. Microphone
• 3. Camera Lens
• 4. Ambient Light Sensor
• 5. LED Ring
• 6. Doorbell Button
• 7. Speaker

Rear View:

• 1. Micro USB Charging Port
• 2. SYNC/RESET Button
• 3. Power Terminals for Existing Doorbell Wire (Optional)
• 4. Detaching Mechanism

Operation and How-to

Video Doorbell (Battery Powered) - Component Identification

• 1. Status LED
• 2. Speaker
• 3. Power port
• 4. USB port
• 5. Ethernet port
• 6. SYNC/ALARM OFF button
• 7. Reset button

How the System Works

The video doorbell system consists of two main parts: the video doorbell unit installed at your door and the HomeBase unit located inside your house. The video doorbell detects motion at your porch, allowing you to answer the door remotely. The HomeBase stores video clips on its internal storage. When the doorbell is rung, occupants in the house are notified.

Diagram shows a house with the video doorbell mounted outside the front door, connected wirelessly to a HomeBase inside, which is connected to a router. A doorbell chime is also shown inside the house.

Step 1: Connecting the HomeBase

Connect the HomeBase 2 to the Internet

1. Power on the HomeBase 2. Connect the provided Ethernet cable from the HomeBase 2 to your home router.
2. The LED indicator on the HomeBase 2 will turn blue, which may take up to 1 minute, indicating it is ready for setup.

Step 2: Setting Up the System

Download the App and Set up the System

Download the eufy Security app from the App Store (for iOS devices) or Google Play (for Android devices).

Sign up for a eufy Security account and follow the on-screen instructions to complete the setup process.

Step 3: Determining the Power Option

Option 1 - Battery Powered

1. If you do not have existing doorbell wiring at your front door, use the built-in battery. This option offers flexibility in doorbell placement and ease of mounting.
2. When the doorbell's battery level is low, it needs to be detached and charged.
3. If you choose this option, proceed to STEP 4: FINDING A MOUNTING SPOT.

Note: Battery life varies based on usage. In typical scenarios with up to 10 events per day and 20-second recordings, the battery can last up to 6 months.

Option 2 - Doorbell Wire Powered

1. If you have existing and working doorbell wiring, the doorbell will be powered continuously by the wires, eliminating the need for detachment and charging.
2. Mounting position is limited due to the wired connection.
3. If you choose this option, refer to Appendix 3: Powering the Doorbell with Doorbell Wires.

Diagram illustrates an 8-24V AC Doorbell Wiring connection.

Step 4: Finding a Mounting Spot

Find a Mounting Spot

Take the video doorbell to your front door and use the app to view the live feed. Identify a location that provides the desired field of view.

Consider the following factors:

1. Check if existing holes and anchors on the wall or door frame can be reused.
2. If placing the doorbell near a side wall, ensure the wall does not obstruct the field of view. Otherwise, IR light reflection may cause blurry night vision.
3. For new installations, the recommended mounting height is 48 inches (1.2 meters) from the ground.
4. Use the 15° mounting wedge as an accessory bracket to achieve a better view on a specific side.

Diagrams show field of view comparison: without 15° wedge (wider, shorter range) and with 15° wedge (narrower, angled view). Another diagram shows recommended mounting height of 1.2m (48 inches).

Step 5: Mounting the Bracket

Mount the Doorbell on a Wooden Surface

For wooden surfaces, pre-drilling pilot holes is not required. Use the provided screws to secure the Mounting Bracket to the wall. The Screw Hole Positioning Card helps align the screw holes.

What is required: Screwdriver, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs.

Diagrams show the process of mounting the bracket on a wall, with and without the 15° mounting wedge.

Mount the Doorbell on Surfaces Made Out of Hard Materials

For hard materials like brick, concrete, or stucco:

1. Drill 2 holes through the Screw Hole Positioning Card using a 15/64" (6mm) drill bit.
2. Insert the provided anchors, then use the provided long screws to secure the Mounting Bracket to the wall.

What is required: Power Drill, 15/64" (6 mm) Drill Bit, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs.

Diagrams show drilling into a wall with a power drill and mounting the bracket with anchors and screws, with and without the 15° wedge.

Step 6: Mounting the Doorbell

Align the doorbell on top and snap it onto the bottom. Press down until it clicks into place. You are now set!

Diagram shows the doorbell being attached to the mounted bracket.

If you need to detach the doorbell or recharge it, please refer to the relevant sections.

Appendix 1: Detaching the Doorbell

Detach the Doorbell

1. Use the provided doorbell detaching pin to detach the doorbell from the Mounting Bracket.
2. Press and hold the hole located on the bottom of the doorbell, then lift its bottom section to remove it.

What is required: Doorbell Detaching Pin.

Diagram shows the use of the doorbell detaching pin.

Appendix 2: Recharging the Doorbell

Recharge the Doorbell

Appendix 3: Powering the Doorbell with Existing Doorbell Wires

3.1 Verify whether the doorbell wires are working

1. Ring the existing doorbell to test its functionality. If it does not ring, your doorbell wires might be defective. Power the eufy doorbell using its battery or consult an electrician to repair the wires.
2. Turn off the power at the circuit breaker. Verify the power is off by trying to turn lights on/off in your home.

Always handle wires with care. If you are not comfortable with the installation, seek assistance from a qualified electrician.

3.2 Detach the Existing Doorbell Button

If you have existing doorbell wiring:

1. Remove the existing doorbell button using a Phillips-Head screwdriver (not provided).
2. Carefully pull out the two wires while removing the existing doorbell. Straighten the wire ends if necessary.

3.3 Find a Mounting Spot

Determine the optimal mounting position for the doorbell. Consider the following:

1. Check for existing holes and anchors on the wall or door frame that can be reused.
2. If drilling new mounting holes, the recommended height is 48 inches (1.2 meters) from the ground.
3. Utilize the 15° mounting wedge as a supplementary bracket for a better side view.

Diagrams show field of view comparison with and without the 15° wedge, and recommended mounting height.

Place the Screw Hole Positioning Card against the wall to mark the screw hole positions.

3.4 Mount the Bracket

For wooden surfaces: No pre-drilling is needed. Use the provided screws to secure the Mounting Bracket. The Screw Hole Positioning Card indicates screw hole positions.

What is required: Phillips-Head Screwdriver, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs.

For hard materials (brick, concrete, stucco):

1. Drill 2 holes through the Screw Hole Positioning Card using a 15/64" (6mm) drill bit.
2. Insert provided anchors and use long screws to secure the Mounting Bracket.

What is required: Power Drill, 15/64" (6mm) Drill Bit, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs.

Diagrams illustrate mounting the bracket on wooden and hard surfaces, with and without the 15° wedge.

3.5 Connect the Doorbell Wires to the Doorbell

Connect the wires to the terminals at the back of the doorbell and tighten the terminal screws. Wire connections can be made to any terminal.

What is required: Wires and Wire Nuts (Optional), Video Doorbell, Philips-head Screwdriver.

Note:

• To prevent short circuits, ensure wires do not touch each other after connecting to the terminals.
• If wires are too short, use the provided extension wires and wire nuts. Electrical wiring tape can be used if there is insufficient space for wire nuts.

Diagram shows connecting wires to the doorbell terminals.

3.6 Mount the Doorbell on the Bracket

Align the doorbell on top and snap it onto the bottom. Press down until it clicks into place.

Diagram shows the doorbell being attached to the bracket.

3.7 Restore Power

Switch the master circuit breaker back to ON.

You are now set!

If you need to detach the doorbell or recharge it, please refer to the corresponding sections.

NOTICE

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help.

FCC Radio Frequency Exposure Statement

The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure conditions. The minimum separation distance is 20cm.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

The following importer is the responsible party:

Company Name: POWER MOBILE LIFE, LLC

Address: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541

Telephone: 1-206-383-8247

Declaration of Conformity

This product complies with the radio interference requirements of the European Community.

Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the declaration of conformity, visit the Web site: https://www.eufylife.com/.

This product can be used across EU member states.

Do not use the Device in environments with excessively high or low temperatures, or expose it to strong sunshine or wet conditions.

• The suitable temperature for HomeBase 2 and accessories is -10°C to 45°C.
• The suitable temperature for Video Doorbell 2K (Wired) and accessories is -20°C to 50°C.

When charging, place the device in an environment with normal room temperature and good ventilation. It is recommended to charge the device in an environment with a temperature ranging from 5°C to 25°C.

RF exposure information: The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of 20 cm between the device and the human body. To maintain compliance with RF exposure requirements, maintain a 20cm distance between the device and the human body.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

For HomeBase 2: Wi-Fi Operating Frequency Range: 2412~2472MHz; Wifi Max Output Power: 17.13dBm(EIRP)

SUB-1G Frequency range: 866~866.8MHz; SUB-1G Output Power: 5.492dBm(EIRP)

For Video Doorbell 2K (Wired):

• Wi-Fi Operating Frequency Range: 2412~2472MHz; Wi-Fi Max Output Power: 18.30 dBm
• SUB-1G Frequency range: 433.92 MHz; SUB-1G Output Power: 7.407 dBm
• Bluetooth Operating Frequency Range: 2402~2480MHz; Bluetooth Max Output Power: 0.77 dBm

The following importer is the responsible party (contact for EU matters only):

Importer: Anker Technology (UK) Ltd

Importer Address: Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom

Text: "European Community Compliance". Text: "Recyclable Product".

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

IC RF Statement:

When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements.

Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps afin de vous conformer aux exigences en matière d'exposition RF.

Customer Service

Warranty

12-month limited warranty

Call Us

• United States: +1 (800) 988 7973 (Mon-Fri 9AM-5PM PT)
• United Kingdom: +44 (0) 1604 936 200 (Mon-Fri 6AM-11AM GMT)
• Germany: +49 (0) 69 9579 7960 (Mon-Fri 6:00-11:00)

Email Us

Customer Support: support@eufylife.com

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

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