Defender 3K+ Guard Pro WIFI Tri-Lens PTZ Camera
Quick Start Guide
ATTENTION
For Returns or Support, you MUST contact DefenderCameras.com/Support
Pour les retours ou l'assistance, vous devez contacter DefenderCameras.com/Support
Your World Safe & Sound with Guard Cloud
Features:
- 30 Days of Cloud Storage
- Smart AI Person, Vehicle, Pet & Package Detection
- Live Streaming
- Home Safeguard Mode
- AI Detailed Reporting
- Download Recordings
- See Footage When Device is Off
- Share Access with 20 Users
Activate in the Guard App Today. Scan the QR code to learn more.
Extend Your Warranty
2 Year Warranty: Extend your peace of mind to two years. Includes Product Defects, Advanced Replacements, and Free Return Shipping.
3 Year Warranty: Extend your peace of mind to three years. Includes Product Defects, Advanced Replacements, and Free Return Shipping.
Extend Now. Open your camera & scan this QR code, or visit: DefenderCameras.com/pages/extended-warranties
Activate Your Warranty:
- Protect: Covered for the unexpected
- Support: Receive videos, tips & updates for your product
- Value: Exclusive access to special offers
Open your camera & scan this QR code, or visit: DefenderCameras.com/Warranty
Defender Certified Accessories
Scan Now. Open your camera & scan this QR code, or visit: DefenderCameras.com
What's Included
- 3K+ Guard Pro WIFI Tri-Lens PTZ Camera
- Camera Power Supply (10ft)
- Camera Mounting Hardware
- Camera Mounting Template
- Window Warning Sticker
- Quick Start Guide
- Free Lifetime Customer Support
IMPORTANT: The Camera Power Supply is NOT waterproof.
What You'll Need
- Wi-Fi Internet Connection
- Drill and/or a Phillips #2 screwdriver
- 3/32" drill bit for pilot holes
- 7/32" drill bit for wall anchors
- 7/8" long drill bit
- A compatible Android or iOS phone
- Ethernet Cable (optional for wired connection)
Regulatory Information
FCC Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Privacy Protection Notice: As the device user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures include but not limited to: providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.
Product Details
Wi-Fi Antenna:
IR & Spotlight:
Built-in Mic:
Red & Blue Lights:
QR Code:
IR & Spotlight:
Speaker:
Ethernet Cable Connector (Optional for hard wire connection):
Power Adapter Connector:
LED:
microSD Card Slot (Remove cover to access):
Reset Button:
microSD Card Slot (Remove cover to access):
Let's Get Started
IMPORTANT: Screenshots and some steps may vary based on the device used to step up the App.
1: Download the App
Download the Defender Guard app and follow the steps to create an account. An email account is required for verification.
2. Plug-In Your Camera to Power On
Before connecting your camera to the App, wait 60 seconds for the LED indicator light to flash green.
LED Status | Device Status |
---|---|
Green (Flashing) | Ready to set up the device |
Green (Solid) | Working properly |
Red (Flashing) | Network disconnected |
Red (Solid) | Failed to set up the device |
Green & Red (Alternating) | Booting / Updating firmware |
Off | Power off / LED turned off |
Diagram showing camera connected to power, Wi-Fi, and internet.
Setting Up Your Camera
Step 1: Connect to Wi-Fi and Pair Your Camera
IMPORTANT: Before pairing, ensure your phone is connected to a 2.4 GHz Wi-Fi network.
- Tap + to add your camera, then tap Scan the QR code located on the camera.
- Ensure Bluetooth is turned on your phone and tap Next.
- Wait for the camera LED to flash green slowly. Tap “Next” to proceed.
- To ensure connection, please keep your phone, device and router close to each other.
- Select the Wi-Fi network you want to connect your camera with. Only available 2.4 GHz Wi-Fi networks show here. Enter your Wi-Fi Network password then tap “Next”.
- Please wait while the device connects to the server. Note: Make sure your phone is connected to the same network.
- Name your device. We recommend naming your camera if you are connecting more than one camera. Tap “Done”. Your device has now been added successfully. Note: Please repeat these steps for each additional camera you want to connect.
- We recommend setting a password for your camera. Select Modify to create a password for your camera.
- Create a password, re-enter the password and select Save. IMPORTANT: Please remember your password, Defender Support will not be able to reset your password.
Step 2: Activating Your Storage Options
Configure Cloud Recording
Increase your peace of mind with the Cloud. Gain access to up to 30 days of storage, protect your footage & gain access to additional features such as enhanced AI detection & custom security reports with the optional Cloud plan.
1. After activating your Guard device press “Activate” when prompted with the Free Trial popup.
2. Review the terms & conditions and add your payment info to begin.
NOTE: After 31 day free trial ends, your subscription will automatically renewed at the cost of plan selected. Cancel any time before the trial ends to not be charged.
Add a MicroSD Card for Local Storage
Recordings can be locally stored on a microSD card. To insert or swap out your microSD card please follow the steps below. The maximum size for each microSD card slot is 512GB.
- Remove the lower cover by unscrewing the Philips screws to access the SD card.
- If swapping out a current microSD card, gently press on the card, it will pop out.
- When inserting your microSD push it in until you hear a click sound.
Diagram showing microSD card insertion.
Step 3: Position and Install Your Camera
IMPORTANT: Before mounting your camera, use the app to test your Wi-Fi strength and video feed. Plug the camera in the area you'll be monitoring and view your footage to ensure you have a clear, uninterrupted view.
To check your network signal strength, tap > Tools > Wi-Fi Detection Tool > Wi-Fi Detection.
Note: Cement walls, exterior finishes, and thick insulation can significantly affect Wi-Fi signal strength.
Using the recommended tools, install your camera in a preferred place, at a height where you can clearly see faces. Make sure there is a nearby power outlet. Your camera can be installed in three ways. Select your desired method to mount your camera(s) and follow the instructions provided on page 14.
IMPORTANT: The Camera Power Supply is NOT waterproof.
TIP: YOUR CAMERA CAN BE INSTALLED IN THREE WAYS. SELECT YOUR DESIRED METHOD TO MOUNT YOUR CAMERA(S) AND FOLLOW THE INSTRUCTIONS PROVIDED ON PAGE 14.
Camera Mounting Options
Diagrams illustrating three mounting options (A, B, C) with sub-steps.
Using the App
The Defender Guard App allows you to remotely view live video or playback recorded footage, save and share recordings, share App access and more. Scan the QR Code!
Frequently Asked Questions
How many cameras can I connect to the Defender Guard App?
You can connect a total of 60 cameras to the Guard App. We recommend no more than 6 cameras be connected in the same home/building to avoid interference issues - it's not just Guard affecting Guard, other branded cameras will also interfere with each other.
Can I allow other people to view my camera(s) remotely?
You may share the Defender Guard App access with up to 5 additional users. Each user will need to download the Defender Guard App and create their own account before sharing access. Guard Cloud allows users to share access with up to 20 additional users.
Is the AI 3K+ Guard Pro WIFI Tri-Lens PTZ compatible with any Defender Camera System?
AI 3K+ Guard Pro WIFI Tri-Lens PTZ is only compatible with the Defender Guard, Guard Pro, Guard Pro PTZ, Guard Pro Dual-lens and AI POWERED 3K+ Guard Pro WIFI Tri-Lens PTZ cameras. It cannot be used with any other Defender Camera system.
Can I view my live or recorded footage from a web browser?
We do not offer web viewing. You can view the footage from the free Defender Guard app with compatible IOS/Android smart phones/tablets. Alternatively, you may export the footage from the SD card onto a personal computer using a compatible SD card reader.
Need Help? Visit:
DefenderCameras.com/Support
Defender is continuously enhancing our products to bring customers the best user experience. For the most up to date Quick Start Guide, please visit DefenderCameras.com.
DEFENDER® does not endorse any DEFENDER® products for illegal activities. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft or any other action that may occur while a DEFENDER® product is in use by the purchaser. We reserve the right to change models, configuration, or specifications without notice or liability. Product may not be exactly as shown.
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