ATTENTION
For Returns or Support, please contact DefenderCameras.com/Support.
What's Included
- 3K+ Guard Pro WIFI Tri-Lens PTZ Camera
- Camera Power Supply (10ft)
- Camera Mounting Hardware
- Camera Mounting Template
- Window Warning Sticker
- Quick Start Guide
- Free Lifetime Customer Support
IMPORTANT: The Camera Power Supply is NOT waterproof.
What You'll Need
- Wi-Fi Internet Connection
- Drill and/or a Phillips #2 screwdriver
- 3/32" drill bit for pilot holes
- 7/32" drill bit for wall anchors
- 7/8" long drill bit
- A compatible Android or iOS phone
Regulatory Information
The regulatory information herein might vary according to the model purchased. Some information is only applicable for the country or region where the product is sold.
FCC Information
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Conditions:
- This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
FCC Compliance:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, email address, phone number, GPS, and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures including, but not limited to: providing clear and visible identification to inform data subjects of the existence of surveillance areas and providing related contact information.
Product Details
The camera features a Wi-Fi Antenna, IR & Spotlight, Built-in Mic, Red & Blue Lights, and a QR Code. It also has an Ethernet Cable Connector (optional for hard wire connection), a Power Adapter Connector, and an LED indicator. On the side, there are microSD Card Slots (accessible by removing a cover) and a Reset Button. A speaker is also present.
Let's Get Started
1: Download the App
Download the Defender Guard app and follow the steps to create an account. An email account is required for verification. You can find links to download from the App Store and Google Play.
2. Plug-In Your Camera to Power On
Before connecting your camera to the App, wait 60 seconds for the LED indicator light to flash green.
| LED Status | Device Status |
|---|---|
| Green Flashing | Ready to set up the device |
| Green Solid | Working properly |
| Red Flashing | Network disconnected |
| Red Solid | Failed to set up the device |
| Green & Red Alternating | Booting / Device malfunction / Updating firmware |
| Off | Power off / LED turned off |
The camera connects to power via a 12VDC 1.5A adapter and links to the Internet and Wi-Fi.
Setting Up Your Camera
Step 1: Connect to Wi-Fi and Pair Your Camera
IMPORTANT: Before pairing, ensure your phone is connected to a 2.4 GHz Wi-Fi network.
- Tap the '+' icon to add your camera, then tap 'Scan QR code' located on the camera. If your mobile device cannot scan the QR code, tap 'Add Manually'.
- Ensure Bluetooth is turned on your phone and tap 'Next'.
- Wait for the camera LED to flash green slowly. Tap 'Next' to proceed.
- To ensure a stable connection, keep your phone, device, and router close to each other.
- Select the 2.4 GHz Wi-Fi network you want to connect your camera with. Enter your Wi-Fi Network password and tap 'Next'. If your Wi-Fi network is not listed, refresh the page.
- Wait while the device connects to the server. Ensure your phone is connected to the same network.
- Name your device. It is recommended to name your camera if you are connecting more than one. Tap 'Done'. Your device has now been added successfully. Repeat these steps for each additional camera.
- It is recommended to set a password for your camera. Select 'Modify' to create a password.
- Create a password, re-enter it, and select 'Save'.
IMPORTANT: Please remember your password; Defender Support will not be able to reset your password.
Step 2: Activating Your Storage Options
Set up Cloud Recording
Increase your peace of mind with Cloud storage. Gain access to up to 30 days of storage, protect your footage, and access additional features like enhanced AI detection and custom security reports with the optional Cloud plan. After activating your Guard device, press 'Activate' when prompted with the Free Trial popup. Review the terms & conditions and add your payment info to begin.
NOTE: After the 31-day free trial ends, your subscription will automatically renew at the cost of the selected plan. Cancel any time before the trial ends to avoid being charged.
Add a MicroSD Card for Local Storage
Recordings can be stored locally on a microSD card. To insert or swap out your microSD card, follow these steps: The maximum size for each microSD card slot is 512GB.
- Remove the lower cover by unscrewing the Philips screws to access the SD card.
- If swapping out a current microSD card, gently press on the card; it will pop out.
- When inserting your microSD, push it in until you hear a click sound.
Step 3: Position and Install Your Camera
IMPORTANT: Before mounting your camera, use the app to test your Wi-Fi strength and video feed. Plug the camera in the area you'll be monitoring and view your footage to ensure you have a clear, uninterrupted view.
To check your network signal strength, tap [Menu Icon] > Tools > Wi-Fi Detection Tool > Wi-Fi Detection.
Note: Cement walls, exterior finishes, and thick insulation can significantly affect Wi-Fi signal strength.
Using the recommended tools, install your camera in a preferred place, at a height where you can clearly see faces. Make sure there is a nearby power outlet. Your camera can be installed in three ways. Select your desired method to mount your camera(s) and follow the instructions provided on page 14.
IMPORTANT: The Camera Power Supply is NOT waterproof.
TIP: YOUR CAMERA CAN BE INSTALLED IN THREE WAYS. SELECT YOUR DESIRED METHOD TO MOUNT YOUR CAMERA(S) AND FOLLOW THE INSTRUCTIONS PROVIDED ON PAGE 14.
Camera Mounting Options
Detailed diagrams illustrate three mounting methods (A, B, C) with specific steps (A-1, A-2, A-3, B-1, B-2, B-3, C-1) showing hardware placement and camera orientation.
Using the App
The Defender Guard App allows you to remotely view live video or playback recorded footage, save and share recordings, share App access, and more. Scan the QR Code to download the app.
Frequently Asked Questions
How Many Cameras Can I Connect to the Defender Guard App?
You can connect a total of 60 cameras to the Guard App. However, it is recommended not to connect more than 6 cameras in the same home/building to avoid interference issues. Interference can occur between Defender cameras and other brands.
Can I Allow Other People to View My Camera(s) Remotely?
Yes, you can share the Defender Guard App access with up to 5 additional users. Each user will need to download the Defender Guard App and create their own account before sharing access. Guard Cloud allows users to share access with up to 20 additional users.
Is the AI 3K+ Guard Pro WIFI Tri-Lens PTZ Compatible with Any Defender Camera System?
The AI 3K+ Guard Pro WIFI Tri-Lens PTZ is only compatible with the Defender Guard, Guard Pro, Guard Pro PTZ, Guard Pro Dual-lens, and AI POWERED 3K+ Guard Pro WIFI Tri-Lens PTZ cameras. It cannot be used with any other Defender Camera system.
Can I View My Live or Recorded Footage From a Web Browser?
No, web viewing is not offered. You can view footage from the free Defender Guard app with compatible iOS/Android smartphones/tablets. Alternatively, you may export the footage from the SD card onto a personal computer using a compatible SD card reader.
Support
Need Help? Visit: DefenderCameras.com/Support
Defender is continuously enhancing its products to bring customers the best user experience. For the most up-to-date Quick Start Guide, please visit DefenderCameras.com.
DEFENDER® does not endorse any DEFENDER® products for illegal activities. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft, or any other action that may occur while a DEFENDER® product is in use by the purchaser. We reserve the right to change models, configuration, or specifications without notice or liability. Product may not be exactly as shown.
©2025 DEFENDER®. All rights reserved. DEFENDER®, the DEFENDER® logo, and other DEFENDER® marks may be registered. All other Trademarks are the property of their respective owners.
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