DEFENDER 3K PLUS GUARD PRO PTZ DUAL LENS QUICK START GUIDE
ATTENTION!
For Returns or Support, you MUST contact DefenderCameras.com/Support.
What's Included
- 3K Guard Pro PTZ Dual-Lens Camera
- Camera Power Supply (10ft)
- Camera Power Extension Cable (25ft)
- Camera Mounting Hardware
- Camera Mounting Template
- Camera Ethernet Waterproof Cable Shield
- Window Warning Sticker
- Quick Start Guide
- Free Lifetime Customer Support
IMPORTANT: The Camera Power Supply is NOT waterproof.
What You'll Need
- Wi-Fi Internet Connection
- Drill and/or a Phillips #2 screwdriver
- 3/32" drill bit for pilot holes
- 7/32" drill bit for wall anchors
- 7/8" long drill bit
- A compatible Android or iOS phone
Regulatory Information
FCC Information
⚠️ CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC Conditions: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.
- For class A device, these limits are designed to provide reasonable protection against harmful interference in a commercial environment. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
- For class B device, these limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures include but not limited to: providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.
Product Details
The camera features the following components:
- Wi-Fi Antenna
- LED Indicator
- IR (Infrared) Emitters
- Built-in Microphone
- IR (Infrared) Emitters
- QR Code
- Speaker
- Ethernet Cable Connector (Optional for hard wire connection)
- Power Adapter Connector
- LED Indicator Light
- Micro SD Card Slot (Cover needs to be removed to access)
- Spot Light
- Reset Button
A diagram shows the camera's front and side views, highlighting these components. Another inset shows a close-up of the reset button area.
Let's Get Started
IMPORTANT: Screenshots and some steps may vary based on the device used to set up the App.
1: Download the App
Download the Defender Guard app and follow the steps to create an account. An email account is required for verification.
[App Store Download Icon] [Google Play Download Icon]
2. Plug-In Your Camera to Power On
Before connecting your camera to the App, wait 60 seconds for the LED indicator light to flash green.
| LED Status | Device Status |
|---|---|
| Green (Flashing) | Ready to set up the device |
| Green (Solid) | Working properly |
| Red (Flashing) | Network disconnected |
| Red (Solid) | Failed to set up the device |
| Green & Red (Alternating) | Booting / Device malfunction / Updating firmware |
| Off (/) | Power off / LED turned off |
A diagram illustrates the camera connected to a 12VDC 1A power adapter, which is then connected to a router and the internet via Wi-Fi.
Setting Up Your Camera
Step 1: Connect to Wi-Fi and Pair Your Camera
IMPORTANT: Before pairing, ensure your phone is connected to a 2.4 GHz Wi-Fi network.
- Tap '+' to add your camera, then tap 'Scan QR code'. A screenshot shows the app interface with the '+' button and 'Scan QR Code' option.
- Ensure Bluetooth is turned on your phone and tap 'Next'. A screenshot shows the phone's Bluetooth settings.
Note: If your mobile device cannot scan the QR code, tap "Add Manually".
- Wait for the camera LED to flash green slowly. Tap "Next" to proceed. A screenshot shows the camera in pairing mode with the LED flashing green.
- To ensure connection, please keep your phone, device, and router close to each other. A diagram illustrates placing the device near the router and phone.
- Select the Wi-Fi network you want to connect your camera with. Only available 2.4 GHz Wi-Fi networks show here. Enter your Wi-Fi Network password then tap "Next". A screenshot shows the Wi-Fi selection screen.
Note: If your Wi-Fi network is not listed here, please refresh the page.
- Please wait while the device connects to the server. A screenshot shows a progress indicator for server connection.
Note: Make sure your phone is connected to the same network.
- Name your device. We recommend naming your camera if you are connecting more than one camera. Tap "Done". Your device has now been added successfully. A screenshot shows the "Device added successfully!" screen with fields for device name, time zone, and date format.
Note: Please repeat these steps for each additional camera you want to connect.
Step 2: Insert A Micro SD Card
Recordings can be locally stored on a Micro SD card. To insert or swap out your Micro SD card, please follow the steps below. The maximum size Micro SD card is 256GB.
- Remove the lower cover by unscrewing the Philips screws to access the SD card.
- If swapping out a current Micro SD card, gently press on the card, it will pop out.
- When inserting your Micro SD, push it in until you hear a click sound.
A diagram shows the camera with an arrow indicating the removal of the lower cover to access the SD card slot.
Step 3: Position and Install Your Camera
IMPORTANT: Before mounting your camera, use the app to test your Wi-Fi strength and video feed. Plug the camera in the area you'll be monitoring and view your footage to ensure you have a clear, uninterrupted view.
To check your network signal strength, tap ➔ Tools ➔ Wi-Fi Detection Tool ➔ Wi-Fi Detection.
Note: Cement walls, exterior finishes, and thick insulation can significantly affect Wi-Fi signal strength.
Using the recommended tools, install your camera in a preferred place, at a height where you can clearly see faces. Make sure there is a nearby power outlet.
A diagram shows a camera mounted on a wall at a height of 8 ft.
TIP: Your Guard Pro Camera comes with a 25ft. extension cable, giving you 35ft. to mount your camera from the power outlet.
IMPORTANT: The Camera Power Supply is NOT waterproof.
Camera Mounting Options
The following mounting options are available:
Option A: Wall Mount
- Attach bracket to wall using screws and anchors (provided).
- Secure camera to bracket.
Diagrams illustrate mounting the camera to a flat wall surface.
Option B: Ceiling Mount
- Attach bracket to ceiling using screws and anchors (provided).
- Secure camera to bracket.
Diagrams illustrate mounting the camera to a flat ceiling surface.
Option C: Pole Mount
- Secure bracket to pole using straps (provided).
- Secure camera to bracket.
Diagrams illustrate mounting the camera to a pole.
Using the App
The Defender Guard App allows you to remotely view live video or playback recorded footage, save and share recordings, share App access, and more. Scan the QR Code!
[QR Code]
Frequently Asked Questions
HOW MANY CAMERAS CAN I CONNECT TO THE DEFENDER GUARD APP?
You can connect a total of 16 cameras to the Defender Guard App and view up to 4 cameras at once. We recommend no more than 6 Guard/Guard Pro/Guard Pro PTZ/ 4K Guard Pro cameras be connected in the same home/building to avoid interference issues.
CAN I ALLOW OTHER PEOPLE TO VIEW MY CAMERA(S) REMOTELY?
You may share the Defender Guard App access with up to 5 additional users. Each user will need to download the Defender Guard App and create their own account before sharing access.
IS 3K GUARD PRO DUAL-LENS COMPATIBLE WITH ANY DEFENDER CAMERA SYSTEM?
3K Guard Pro Dual-lens is only compatible with the Defender Guard, Guard Pro, Guard Pro PTZ & Guard Pro Dual-lens camera. It cannot be used with any other Defender Camera system. Guard/Guard Pro/Guard Pro PTZ cameras use the Defender Guard App.
CAN I VIEW MY LIVE OR RECORDED FOOTAGE FROM A WEB BROWSER?
We do not offer web viewing. You can view the footage from the free Defender Guard app with compatible iOS/Android smart phones/tablets. Alternatively, you may export the footage from the SD card onto a personal computer using a compatible SD card reader.
Activate Your Warranty
PROTECT: Covered for the unexpected
SUPPORT: Receive videos, tips & updates for your product
VALUE: Exclusive access to special offers
Open your camera & scan this QR code, or visit: DefenderCameras.com/Warranty
Extend Your Warranty
Don't forget to protect your purchase and ease your mind by extending your included 1 year manufacturer warranty to 2 or 3 years. If something goes wrong, our team of Security Experts will get you back up and running fast!
Extended Warranties can be purchased up to 60 days after your product's purchase.
2 YEAR WARRANTY
- ✔️ Product Defects
- ✔️ Advanced Replacements
- ✔️ Free Return Shipping
3 YEAR WARRANTY
- ✔️ Product Defects
- ✔️ Advanced Replacements
- ✔️ Free Return Shipping
Open your camera & scan this QR code, or visit: DefenderCameras.com/pages/extended-warranties
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