Milesight UG65 Semi-industrial LoRaWAN Gateway

1. Packing List

Before you begin to install the UG65 LoRaWAN® Gateway, please check the package contents to verify that you have received the items below.

• 1 x UG65
• 1 x Ethernet Cable
• 1 x DC Jack Power Adapter
• 1 x Mounting Bracket
• Bracket Fixing Screws
• 4 x Wall Mounting Kits
• 1 x Warranty Card
• 1 x Quick Start Guide
• 1 x LoRa Antenna (External antenna version included)

If any of the above items is missing or damaged, please contact your sales representative.

2. Hardware Introduction

2.1 Overview

A. Front Panel

The front panel features an LED Area with indicators for POWER, STATUS, LoRa, Wi-Fi, LTE, and ETH. It also includes a LoRa Antenna Connector (for external antenna versions).

B. Rear Panel

The rear panel includes: Bracket Mounting Screws, SIM Slot, Type-C Port, Ethernet Port (PoE), Power Connector, Reset Button, Waterproof Silicone, and Cable Groove.

2.2 Dimensions (mm)

The device dimensions are approximately 180mm (length) x 65.16mm (width) x 110mm (height).

2.3 LED Indicators

2.4 Reset Button

3. Hardware Installation

3.1 SIM Card Installation

A. Use a screwdriver to open the protective cover on the back panel of UG65.

B. Insert the SIM card into the device according to the direction icon on the device.

Note: If you need to take out the SIM card, press into the SIM card and it will pop up automatically. UG65 does not support hot plugging (also called hot swapping). Please turn off the power before you insert or take off cards.

3.2 Ethernet Cable & Power Cable Installation

A. Connect the Ethernet cable and power cable to corresponding interfaces.

B. Pass the cables through the waterproof silicone and slide them into the grooves.

C. Screw the protective cover back to the device.

UG6x can also be powered by 802.3af standard PoE injector or other PoE devices. If both are connected, DC power is preferred.

Note: When connecting, the Ethernet cable of the UG65 device side should be installed first, otherwise, PoE devices or the gateway may be damaged.

3.3 Antenna Installation

For external antenna versions, rotate the antenna into the antenna connector accordingly. The external antenna should be installed vertically always on a site with a good signal.

3.4 Gateway Installation

UG65 can be mounted to a wall or a pole. Before you start, make sure that your SIM card has been inserted, your antennas have been attached, and all cables have been installed.

3.4.1 Wall Mounting

Preparation: mounting bracket, bracket fixing screws, wall plugs, wall mounting screws, and other required tools.

1. Align the mounting bracket horizontally to the desired position on the wall, use a marker pen to mark four mounting holes on the wall, and then remove the mounting bracket from the wall.

Note: The connecting lines of adjacent points are at right angles.

2. Drill four holes with a depth of 32 mm using a 6 mm drill bit on the positions you marked previously on the wall.
3. Insert four wall plugs into the holes respectively.
4. Mount the mounting bracket horizontally to the wall by fixing the wall mounting screws into the wall plugs.
5. Screw the bracket fixing screws to the back panel of the device, then hang the device to the mounting bracket on the wall.

Note: Please do not let the front panel of products face walls if using embedded LoRa antennas.

3.4.2 Pole Mounting

Preparation: mounting bracket, bracket fixing screws, hose clamp, and other required tools.

1. Loosen the hose clamp by turning the locking mechanism counter-clockwise.
2. Straighten out the hose clamp and slide it through the rectangular rings in the mounting bracket, then wrap the hose clamp around the pole.
3. Use a screwdriver to tighten the locking mechanism by turning it clockwise.
4. Screw the bracket fixing screws to the back panel of the device, then hang the device to the mounting bracket on the pole.

4. Login the Web GUI

UG65 provides a web-based configuration interface for management. If this is the first time you configure the gateway, please use the default settings below:

• Username: admin
• Password: password

4.1 Wireless Access

A. Enable Wireless Network Connection on your computer and search for access point “Gateway_******” to connect it.

B. Open a Web browser on your PC (Chrome is recommended) and type in the IP address 192.168.1.1 to access the web GUI.

C. Enter the username and password, click “Login”.

⚠️ If you enter the username or password incorrectly more than 5 times, the login page will be locked for 10 minutes.

D. After logging into the web GUI, follow the guide to complete the basic configurations. It's suggested that you change the password for the sake of security.

4.2 Wired Access

Connect PC to UG65 ETH port through PoE injector. The following steps are based on Windows 10 operating system for your reference.

A. Go to "Control Panel" ➡️ "Network and Internet" ➡️ "Network and Sharing Center", then click "Ethernet" (May have different names).

B. Go to "Properties" ➡️ "Internet Protocol Version 4(TCP/IPv4)" and select "Use the following IP address", then assign a static IP manually within the same subnet of the gateway.

C. Open a Web browser on your PC (Chrome is recommended) and type in the IP address 192.168.23.150 to access the web GUI.

D. Enter the username and password, click “Login”.

⚠️ If you enter the username or password incorrectly more than 5 times, the login page will be locked for 10 minutes.

E. After logging into the web GUI, follow the guide to complete the basic configurations. It's suggested that you change the password for the sake of security.

F. After the guide is complete, you can view system information and perform configuration of the gateway.

5. Network Connection

This section explains how to connect the gateway to the network via WAN connection, Wi-Fi, or cellular.

5.1 Configure the Ethernet Connection

A. Go to “Network” ➡️ “Interface” ➡️ “Port” page to select the connection type and configure Ethernet port information.

B. Click "Save & Apply" for changes to take effect.

C. Connect the Ethernet port of the gateway to devices like a router or modem.

D. Log in the web GUI via the newly assigned IP address and go to “Status” ➡️ “Network” to check Ethernet port status.

5.2 Configure the Wi-Fi Connection

A. Go to "Network” ➡️ “Interface" ➡️ "WLAN" and select "Client" mode.

B. Click "Scan” to search for a Wi-Fi access point. Select the available one and click "Join Network”.

C. Type the key of Wi-Fi.

D. Go to "Status”➡️”WLAN” to check Wi-Fi status. If it shows “Connected”, it means the gateway connects to Wi-Fi successfully.

5.3 Configure the Cellular Connection

A. Go to "Network” ➡️ "Interface" ➡️ "Cellular" ➡️ "Cellular Setting" page to enable cellular settings.

B. Choose the relevant network type and fill in SIM card information like APN or PIN code.

C. Click "Save” and “Apply” for changes to take effect.

D. Go to "Status” ➡️ “Cellular” page to view the status of the cellular connection. If it shows “Connected”, it means the SIM has dialed up successfully. On the other hand, you can check the status of the LTE indicator. If it stays statically lit, it means the SIM has dialed up successfully.

6. Packet Forwarder Configuration

UG65 has installed multiple packet forwarders including Semtech, Chirpstack-Generic MQTT broker, etc. This section explains how to connect the gateway to network servers.

⚠️ Make sure the gateway connects to the network as shown in Section 5.

A. Go to "Packet Forwarder" ➡️ "General" page and click [+] to add a network server.

B. Fill in the server information and enable this server.

C. Go to "Packet Forwarder” ➡️ “Radio” page to configure antenna type, center frequency, and channels. The channels of the gateway and network server need to be the same.

D. Add the gateway on the network server page. For more details about the network server connection, please refer to Milesight IoT Support portal.

E. Go to "Traffic" page to view the data communication of UG65.

7. Network Server Configuration

UG65 can work as a network server and transmit data to Milesight IoT Cloud or other platforms via MQTT/HTTP/HTTPS.

⚠️ Make sure the gateway connects to the network as shown in Section 5.

7.1 Connect UG65 to Milesight IoT Cloud

A. Go to "Packet Forwarder” ➡️ “General” page to enable the embedded network server.

B. Go to "Packet Forwarder” ➡️ “Radio” page to select the antenna type, center frequency, and channels. The channels of the gateway and nodes need to be the same.

C. Go to "Network Server” ➡️ “General” page to enable the network server and "Milesight IoT Cloud" mode.

D. Log in the Milesight IoT Cloud. Then go to “My Devices” page and click “+New Devices" to add the gateway to Milesight IoT Cloud via SN. The gateway will be added under the “Gateways” menu.

E. The gateway is online on Milesight IoT Cloud.

7.2 Connect UG65 to MQTT/HTTP Server

A. Go to "Packet Forwarder” ➡️ "General" page to enable the embedded network server.

B. Go to "Packet Forwarder” ➡️ "Radio" page to select the antenna type, center frequency, and channels. The channels of the gateway and nodes need to be the same.

C. Go to "Network Server” ➡️ "General" page to enable the network server mode.

D. Go to “Network Server”➡️”Application” to add a new application. After saving the application, you can select HTTP, HTTPS, or MQTT protocol and fill in the corresponding server information to send data to another server.

E. Go to “Profiles” page to add a new profile for the device.

F. Go to "Device" page and click “Add” to add LoRaWAN® node devices.

You can also click “Bulk Import” if you want to add many nodes all at once. Click "Template Download” to download the template file and add device information to this file. Application and device profile should be the same as you created on the web page. Import this file to add bulks of devices.

F. Go to "Packets" page to check the packets from LoRaWAN® node devices. The type starting with "Up" means uplinks and "Dn" means downlinks. Click "Details" to check the properties and payload contents of packets.