iScooter US ix4 APP Quick Start Instruction Manual

Quick Start Guide

Follow these steps to prepare your scooter for riding:

1. Unfolding the Stem: Push down the black locking lever (①) to unfold the stem upright. Hold the stem, close the red lever (②), and press down to lock it while pulling the ring locking pin (③).
2. Handlebar Setup: Cut any tapes securing the handlebar. Lift the handlebars on both sides and slide them into place to secure.

Product Safety Notice

Important Safety Information:

• Always wear a helmet, elbow pads, and knee pads when riding.
• Ensure the scooter is fully charged and all screws are tightened before riding.
• Be aware of and follow local road laws.
• Do not ride under the influence of drugs or alcohol.
• Always respect pedestrians.
• Avoid riding in heavy rain or extreme temperatures. Do not ride through puddles deeper than 1.5 inches, as this can cause sliding and damage electronics, voiding the warranty.

Warning Messages:

• Water: The scooter has an IPX4 rating. Water damage is not covered by warranty. Riding in heavy rain or extreme temperatures is dangerous.
• Fire: Keep the scooter away from fire.
• Storage: Avoid prolonged exposure to sun or rain, and store in a cool, dry place away from high temperatures or corrosive gas.
• Abuse: Physical damage from negligent care or extreme riding is not covered.
• Riding Safety: Riding carries risks of severe injury or death from loss of control, collisions, or falls. Ride with caution at your own risk.
• Modification: Only use original brand accessories. Unauthorized modifications are prohibited.
• Before Riding: Check that the scooter is in good condition, including locking screws and folding joints. Ensure the braking system is functioning properly and all safety labels are understood.
• Hanging Objects: Do not hang heavy objects on the handlebars.
• User Limit: Not recommended for pregnant women, the disabled, or individuals with heart problems.
• Electricity Conservation: Avoid frequent braking, riding against the wind, or carrying heavy loads.
• Age Limit: Not for use by children under 16 years old.
• Overloading: Do not exceed the 330 lbs maximum load rating.
• Moving Parts: Keep hands and body parts away from moving parts while operating.
• Insurance: Consider additional insurance for riding situations; consult an insurance company or broker.

What's Included

Carefully check the package contents. Contact iScooter customer service at support@iscooterglobal.com if anything is missing or damaged. Keep the original packaging for potential returns.

• 1 x Scooter
• 1 x Charger
• 1 x Tool Kit
• 1 x Allen Key

Product Overview

The iScooter US ix4 features the following components:

• Display: Shows speed, battery level, and other indicators.
• Control Panel: Houses buttons for power, lights, horn, and mode settings.
• Brake Lever: For controlling speed and stopping.
• Handlebars: For steering.
• Folding Key/Lever: Mechanism for folding the scooter.
• Deck: The platform where the rider stands.
• Brake Light: Illuminates when the brake is applied.
• Motor Wheel: Provides propulsion.
• Kickstand: For parking the scooter upright.
• Battery Compartment: Houses the battery.
• Headlight: For illumination during low-light conditions.
• Disc Brake: Primary braking mechanism.
• Indicator/LED Light: Additional lighting.

Specification

Display Content

The scooter's display provides real-time information:

• System Self-Check: Appears upon startup.
• Current Speed: Displays the current riding speed in Km/h or MPH.
• Battery Level: A 5-bar indicator showing remaining battery charge.
• Modes: TURBO (Sport mode), STD (Standard mode), ECO (Economy mode).
• Ready to Start: Indicates the scooter is ready for operation.
• Cruise Control: Allows maintaining a set speed.
• Headlight: Icon appears when the headlight is on.
• Odometer: Total distance traveled.
• Trip Meter: Distance traveled since the last reset.
• MAX/AVG/ERROR: Displays maximum speed, average speed, or error codes.
• Motor Overheating: Indicates if the motor temperature is too high.

Operating the Display:

1. Turn On: Turn the key clockwise, then press the Power button.
2. Speed Levels: The scooter offers three speed levels: 10 km/h, 15 km/h, and 25 km/h.
3. Mode Settings: Hold the Power and Horn buttons for 5-8 seconds to enter the mode setting interface.
4. Start Modes: Press the Horn button to cycle through settings. P10 indicates non-zero start, P11 indicates zero-start. Press the S button to return to P10.
5. Cruise Control: Press the Horn button to reach P20. Press the M button to turn cruise control on or off. Press the S button to return to P20.

Note: After setting a mode, wait approximately 5 seconds for it to save automatically and exit the interface.

Control Panel Buttons:

• Power ON/OFF (⏻): Press and hold for 3 seconds to power the scooter on or off.
• Light ON/OFF (?): Press to turn the headlight on or off.
• Horn (?): Press and hold to sound the horn.
• Speed (S): Press to increase the speed.
• Mode Setting (M): Switch between KM/H and MPH display units.

Screen Indicators

• Battery Level: Indicated by a 5-bar graphic.
• Charging Prompt: When the battery is low, the scooter may stop due to inertia. Charge the scooter soon; avoid draining the battery completely.
• READY: Appears after turning on, reminding the rider to wear safety gear and follow traffic rules.
• Cruise Control: Allows the scooter to maintain a set speed after releasing the throttle. Pressing the throttle again or applying the brake lever cancels cruise control.
• Headlight: The headlight turns on by pressing the dedicated button, and its icon appears on the display.
• Maximum Speed: Shows the highest speed achieved during a ride.
• Current Speed: Displays the real-time speed.
• Trip Distance: Records the distance of a single trip and resets automatically when the scooter is powered off.

MiniRobot App

Enhance your riding experience by downloading the MiniRobot app:

1. Download: Get the app from the App Store (iOS) or Google Play Store (Android).
2. Connect: Turn on Bluetooth on your phone, open the app, and tap search to connect to the scooter.
3. Features: The app provides access to function settings, detailed information, speed mode selection, rear wheel locking, light control, and cruise control activation.

Folding Handlebars and Instructions

Folding Handlebars:

• Lift the handlebars to easily slide the locking sleeves in the direction of the arrows.
• Fold down the handlebars.

Folding Instructions:

1. First, pull and hold the lever (①) in the direction of the arrow. Then, push the lever (②) in the direction of the arrow until the ring locking pin secures it.
2. Fold the stem to the rear until the black locking lever snaps into place.

Riding Basics

Safety First: Always wear a helmet, elbow pads, and knee pads, whether you are a beginner or an experienced rider.

1. Power On: Turn on the scooter and check the battery level indicator.
2. Starting: Stand with one foot on the deck and the other on the ground. Scoot forward using the foot on the ground.
3. Accelerating: Once the scooter is moving, place both feet on the deck and press the accelerator. Acceleration typically engages above 3 mph.
4. Braking: Release the accelerator for the kinetic energy recovery system (KERS) to brake slowly. Squeeze the brake lever for a sudden stop.
5. Turning: Tilt your body towards the desired steering direction and slowly turn the handlebar.

Riding Notice

Adhere to these guidelines for safe riding:

• Do not ride in heavy rain.
• Maintain a medium or low speed (around 5 mph) when riding over speed bumps, elevator door sills, bumpy roads, or uneven surfaces. Bend your knees slightly to absorb shocks.
• Be aware of and watch out for doors, elevators, and other overhead obstacles.
• Do not accelerate when going downhill.
• Do not press the accelerator when walking alongside the scooter.
• Always steer clear of obstacles.
• Do not hang heavy items on the handlebar.
• Keep both feet on the deck at all times.

Dangerous Actions

Avoid the following actions to ensure safety:

• Do not ride in traffic lanes or residential areas where vehicles and pedestrians are present.
• Do not turn the handlebar violently during high-speed riding.
• Do not ride in puddles deeper than 1.5 inches.
• No passengers are allowed, including children.
• Keep your feet off the rear mudguard.
• Always keep your hands on the handlebar.
• Do not touch the disc brake rotor.
• Do not attempt to ride up or down stairs, or jump over obstacles.

Charging

• The scooter is fully charged when the charger's LED indicator turns green from red.
• The scooter has charging protection that automatically stops charging once fully charged.
• It is not recommended to charge the scooter for more than 24 consecutive hours.
• Do not connect the charger if the charging port is wet.
• Keep the charging port closed when not charging.

Disc Brake Adjustment

Adjusting Brake Sensitivity:

You will need a hex wrench to remove screws on the rocker.

• Too Sensitive: Rotate the disc brake rocker down slightly, then re-tighten screws to the brake cable core.
• Cannot Stop: Rotate the disc brake rocker up slightly, then re-tighten screws to the brake cable core.

Note: The disc brake may squeak during initial use as it breaks in. This is normal and does not affect performance.

Removing Brake Noise:

1. Ensure the scooter is turned off. Place the scooter on a desk for easier access.
2. Loosen two screws on the brake pump (not the rocker screws).
3. Adjust the position of the disc brake pump so the brake disc is centered between the two brake pads.
4. Ensure the brake disc and pads do not touch each other.
5. Hold the disc brake pump in the adjusted position and re-tighten the screws.

Daily Care and Maintenance

Cleaning and Storage:

• Wipe stains with a damp cloth. For stubborn stains, use toothpaste and a toothbrush, then wipe with a damp cloth.
• Notes:
• Do not use alcohol, gasoline, kerosene, or corrosive solvents.
• Avoid high-pressure water spray on the deck. Ensure the scooter is off, the charger is unplugged, and the rubber flap is closed to prevent water leakage and electric shock.
• Store the scooter indoors in a dry, cool environment when not in use.
• Avoid prolonged outdoor exposure to sunlight, overheating, or over-cooling, as this shortens battery life.

Battery Maintenance:

1. Use only original battery packs. Using other brands may pose safety risks.
2. Do not touch battery contacts, dismantle, or puncture the casing. Keep contacts away from metal objects to prevent short circuits.
3. Use the original power adapter to prevent damage or fire.
4. Dispose of used batteries according to local regulations to protect the environment.
5. Fully charge the battery after each use to prolong its lifespan.

Storage and Disposal:

1. Store the scooter in a cool, dry place between -4°F and 104°F. High humidity can cause condensation and damage the battery. The device is not intended for use above 6562 ft elevation. Protect from UV rays, rain, and elements by storing indoors.
2. Recharge the scooter after the battery is nearly depleted. If the battery level is low, charge it promptly.
3. Charge the scooter every two months to maintain battery health.

Limited Warranty Statement

30 Day Satisfaction Guaranteed Return Policy:

If unsatisfied, you may return the product within 30 days of receipt for a refund via the authorization channel. Express shipping costs are non-refundable. iScooter is not responsible for lost return packages or products received without proper verification. User-caused damage may result in return denial.

Conditions for Refund:

1. Request a Return Merchandise Authorization (RMA) from iScooter Service Team at support@iscooterglobal.com within 30 days of receipt.
2. The customer is responsible for return shipping costs.
3. Keep your receipt or invoice as proof of purchase for warranty service.
4. Returned products must be in good physical condition (undamaged).
5. Include all original accessories with the return.
6. Returns without an RMA or missing original parts may be refused.

Limited Product Warranty:

iScooter warrants the original purchaser against defects in materials and workmanship under normal use for a specified period. This warranty does not cover uninterrupted or error-free operation, nor damage arising from failure to follow instructions.

Remedies:

If a hardware defect is found, iScooter will, at its option, repair the product at no charge using new or refurbished parts, or replace it with a new or refurbished product. Shipping and handling charges may apply. This warranty is valid in jurisdictions where products are sold by iScooter and is subject to applicable laws.

Obtaining Warranty Service:

Request a Warranty Service Order from iScooter Service Team at support@iscooterglobal.com. Deliver the product in its original or equivalent packaging to the specified address. Proof of purchase and registration may be required.

Fault Codes

The following table lists common fault codes and their recommended solutions:

FAQs

• Missing Accessories/Broken Parts: Send photos to iScooter support via email for replacement.
• Tire Replacement: Tires are replaceable. Contact iScooter support or search YouTube for tutorials like "How to replace scooter offroad tires".
• Disc Brake Issues: Contact iScooter for adjustment instructions or search YouTube for "How to adjust scooter disc brakes".
• Disc Brake Noises: Often caused by brake tilt. Refer to the "Disc Brake Adjustment" section. Contact support if problems persist.
• Fault Codes: Consult the "Fault Codes" page or contact iScooter support if fault codes appear on the display.

Contact Us

For issues related to riding, maintenance, or faults with your iScooter iX4 electric scooter, please contact:

• Email: support@iscooterglobal.com
• Website: www.iscooterglobal.com

Product Warranty Notes

1. Free Return and Exchange: Within 30 days of delivery, ensure product packaging and accessories are complete and the appearance is clean and tidy.
2. Warranty Period: The product is guaranteed for one year from the date of delivery against quality defects (excluding wearing parts). Issues from improper use, impact, breakage, water immersion, improper charging, burning, puncture, unauthorized disassembly, or natural disasters are not covered.
3. Warranty Time for Wearing Parts:
   • Battery: 6 months for quality issues like failure to charge/discharge, low range, or capacity below 60%.
   • Motor: 6 months.
   • Controller: 6 months.
   • Gauge: 6 months (covers against external forces or impacts are excluded).
   • Tires: 3 months for cracking/deformation of non-pneumatic tires under normal use (pneumatic tires not covered).
   • Brakes/Brake Grips/Brake Lines: 3 months.
   • Throttle/Finger Paddles: 6 months.
   • Speaker: 6 months.
   • Electronic Lock: 6 months.